Wily Introscope Installation Issue
I've been trying to install the Wily Introscope Enterprise Manager onto my Solution Manager server for several days now but I'm running into a lot of issues. I have unpacked SAPISEM8SP01_00-10007429.SAR & SAPISEM80_03-10007433.SAR but the silent installation is not providing any errors or information on the installation. I've tried just about everything to get introscope8.0.2.0windowsAMD64SAP.exe to run on my server but it still does nothing. Has anyone run into this issue?
was able to finally get the installer to work by using package
SAPISEM8SP01_00-10007433.SAR. Not sure why the others were not working
but the agent works fine now.
Similar Messages
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Problem Wily Introscope Installation!
Hi,
I can not install on the server of the Solution Manager Wily Introscope ENTPR MGR 8 -> AIX 64bit 5.3 - java version "1.4.2"
Java (TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142-20061124 (SR7) (JIT enabled: jitc)
Used files are:
SAPISEM8SP01_00-10007374.SAR
osgiPackages.v1.1.unix.tar
eula.txt
Can you help?
Best Regards.Hi,
I installed the EM as explained Inst.Guide_Introscope Ver.8 for SAP
using the files:
SAPISEM8SP01_00-10007374.SAR (introscope8.1.0.0aix64SAP.bin)
SAPISMM8SP01_00-10007429.SAR (management modules)
Then I deploy with SDM the ISAGENTSMD801_01-10007435.SCA.
Then I launched SOLMAN_SETUP:
Initial Configuration -> ok (green)
Basic Configuration -> ok (green)
Managed System Configuration select the stack of hava Solman and click on "Configure System", Diagnostics Prerequisites are ok.
In step 2 "Manual Configuration":
-Install Diagnostics Agent (it was previously done by SDM)
-Assign Diagnostc Agent -> Open URL -> Agent Administrator
The problem arises at this point if you click on "Show offline agents" list is empty!
Then I also tried to install the Wily Introscope Agent at hand but might as well not start.
Can you help?
My Solution Manager has been upgraded to 'EHP1 on AIX 5L with JVM:
Java VM version: J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142-20090307 (SR13) (JIT enabled: jitc)
Java VM vendor: Classic VM (IBM Corporation)
java vm type: <default>
java vm cpu: ppc64
Regards.
Diego. -
Error while installing Wily Introscope
Hi All,
I have installed introscope enterprise manager 8 in solution manager 7.0 (SP15). i have follwed the below steps:
1. Installation and Setup of SAP Solution Manager Server:
upgrading SAP Solution Manager Diagnostics (SMD) package
running Diagnostic setup wizard
everything went successful.
in the next step of wily introscope installation i have followed the below steps:
2. installing CA Wily Introscope
I. Download Third-Party External Component Package from CA Wily
II. elected Platform Independent Introscope Installer
III. Extracted the Introscope Installer
IV. Added the External Component Package
V. Started the Installer
VI. Verified the Installation
VII.Installed the SAP Management Modules
VIII.Ran the Enterprise Manager from OS level (AIX)
IX. Checked That Introscope Is Running Properly
X. Extracted the Introscope Agent
XI. Created an AutoProbe Connector
XII. Activated the Agent: Setting up Java VM Parameters -
here I am facing the issue
in the installation manual it has been given to add the below java parameters to server node:
-Xbootclasspath/p:/usr/sap/ccms/wily/connectors/connector.jar:/usr/sap/ccms/wily/Agent.jar
-Dcom.wily.introscope.agentProfile=/usr/sap/ccms/wily/IntroscopeAgent.profile
-Dcom.wily.introscope.agent.agentName=<AgentName>
i have added the above parameters and resterted the server then the java engine is not coming up. conflicting with the first parameter. once I remove that parameter I am able to up the java engine.
without being added the above parameters " the agent will not start".
please help me in this.
thanks in advance
Mohan KMohan,
I have the same problem. That is I set up the SMD on the managed system and completed the Managed system configuration through Solman which Installed Wily Introscope. With Wily enabled , the Java server process does not start.
If I delete the 3 lines that have wily in it, it starts OK.
How did you resolve this problem. Please let me know in detail.
Thank you.
Ravi -
Hi,
We want to cofigure the Wily Introscope manager to monitor the MDM system from solution manager.Our solution manager4.0 is in patch 12 .
Kindly let us know the steps for this.
Best Regards,
Prakash.HI,
kindly go through the Wily introscope installation guide available in marketplace.
It also contains steps for deployment of EM.
Regards,
Kaustubh. -
Wily Introscope Version for Solution Manager 7 SPS 17
Hi
We have a solution manager 4 (now 7) running on an ABAP stack only, this was recently upgraded from Solution Manager 3.2 which was installed 3 years ago as ABAP stack only, this server was never powerful enough to have the Java stack added and the project did not require it.
I am now looking to migrate this ABAP Solution Manager 7 to a new server, using ABAP & JAVA so I can make use of Solution Managaer tools like Diagnostics, RCA, WILY etc.
On a sandpit copy I have migrated the ABAP instance to a more powerful server and added the Java Instance from the Solution Manager 4 Installation Master, so I now have a dual stack SM 4, I have patched this to SP17.
I am looking to install Wily Introscope for monitoring, I have read Note 797147 - Wily Introscope Installation for SAP Customers, where it says you should always use the latest version of Wily, which is 8.0.2, but looking at the note, the downloads for Introscope Enterprise Manager and Introscope Workstation are from SAP SOLUTION MANAGER 7.0 EHP 1, but I am not running Solution Manager on EHP1, I am on SP Stack 17.
Looking in the SWDC there are downloads in SAP SOLUTION MANAGER 7.0 -> Entry by Component -> Solution Manager JAVA Stack -> WILY INTROSCOPE ENTPR MGR 8
Is this what I should be using for my SP Stack 17, or should I use the EHP1 version?
Also, setting up the Solution Manager Diagnostics, is there a setup PDF for Solution Manager 7 SP17 ? I cannot find a setup guide for this release, most are for EHP1, I would rather not have to implement EHP1 as part of this migration !
Thanks for any help.
Paul.Hi Bhudev
Thanks for the reply, I presumed it was the Wily introscope 8 without the EHP1 I required.
As for installation guide, I have think you have misunderstood my question, I already have the wily installation guide from the note location, I wanted to know if there is any Solution Manager Diagnostics setup guides for SP17 ?
When I use transaction SOLMAN_WORKCENNTER --> System Monitoring --> Solution Manager Diagnostics --> Diagnostics System --> Diagnostics Setup --> Setup Wizard
the first 2 (of 23) setups are failing :
SSO The value of profile parameter login/accept_sso2_ticket could not be checked
BI Cannot invoke CCMSBISETUP on host localhost
Warning :
User(BI) Role SAP_BI_E2E does not exist
Then it says :
To complete the Diagnostics Setup, you should perform the following operations as documented in Diagnostics Setup Guide
I cannot find this Diagnostics Setup Guide for SP17 ?
The installation guides are mainly for EHP1, media library under sap-ag.de/diagnostics does not show this setup guide, Master Installation guide does not mention it, so was wondering if anyone could point me in the right direction for this guide ?
Thanks,
Paul. -
Can someone help clarify where I'm supposed to install the Wily Introscope Manager?
I installed on my solution manager server, is that correct?
I thought that the Wily Manager goes on Solution manager server and the wily agent goes on sap web applications. Please help me clarify.
thanks.Hi,
You have to install the ISAGENT on solman only. Later you deploy it on managed systems via:
http://<server IP>:<port>/SMD
Managed systems-> introscope agent
If you mean the Enterprise Manager it's installed normally on the SOLMAN host. On windows it runs as a Service.
For official documentation:
Introscope Version 8 Installation Guide For SAP:
https://websmp104.sap-ag.de/~sapidb/011000358700001995842008E.PDF
On page 4 you'll find nice explanation regarding your question.
and also check: Note 797147 - Wily Introscope Installation for SAP Customers
Cheers,
Diego. -
Wily Introscope on two server nodes - are there two connectors necessary?
Dear all,
we' ve installed Wily Introscope on our portal which has two java server nodes. As I' ve read in SDN every Wily agent on a server has his own name, here ABC_Portal_server0 and ABC_Portal_server1.
In section 4 of the Wily Introscope installation manual the creation of the AutoProbe connector is described. Do we have to create two AutoProbe connector files (one for each agent) or only one for both agents?
Thank you for your suggestions.
Best regards
Martin RöhrHi Achim,
According to my knowledge, there are no known problems with a "required Extended Protection" / "Always On" / "Livelink Server" combination.
Extended Protection helps to prevent an authentication relay attack by using service binding and channel binding. We need to note that when Extended Protection is set to
Required, only connections from protected applications on protected operating systems are accepted. This setting is the most secure but connections from operating systems or applications that do not support Extended Protection will not be able
to connect to SQL Server. For more details, please review the following article.
Connect to the Database Engine Using Extended Protection
https://msdn.microsoft.com/en-us/library/ff487261(v=sql.110).aspx
Thanks,
Lydia Zhang
If you have any feedback on our support, please click
here.
Lydia Zhang
TechNet Community Support -
Wily Introscope Workstation Latest download Location
Hello, can you provide me the latest download location of Wily Workstation, I tried on the service market place but I found the patch 8 for Workstation but not the Install file.
Points will be awarded upon the proper reply.
Thank you
Sri.... but not the Install file.
Don´t know what you mean with "install file" but check
Note 797147 - Wily Introscope Installation for SAP Customers
Markus -
Hello,
We want to implement Wily introscope in our landscape . We have 1 Solman and 6 systems to be monitored.
I had the following queries.
1. What are the prerequiste of the wily introscope.
2. Do we need SMD implemented on the systems to install wily.
3. If SMD is required pls let me know the prerequisite of SMD.
I have already gone through CA Wily 8.0 installation guide on SMP. I was not able to find the prerequisite.
Looking forward for your guidance.
Cheers!
SammyHi
1. Refer http://www.sap2048.com/wily-introscope-installation-for-sap-customers-17.htm
2. Yes, preferred.
3. You may need to patch the SMD agent for wily8.0. As for the SMD agent itself, there is no requirement other that 1GB of space. It is available in all standard SAPINST.
Cheer!!
Javed -
Hi All,
We are unable to start Wily Introscope manager.Once start generating Java heap dump and went to down status.Please find the Log file details below and give your suggestion to resolve this issue.
Module=/usr/sap//wilyintroscope/jre/bin/libj9jit23.so
Module_base_address=0900000004620000
Target=2_30_20071004_14218_BHdSMr (AIX 6.1)
CPU=ppc64 (16 logical CPUs) (0x980000000 RAM)
JVMDUMP006I Processing Dump Event "gpf", detail "" - Please Wait.
JVMDUMP007I JVM Requesting System Dump using '/usr/sap/<SID>/wilyintroscope/core.20140724.183547.26476614.dmp'
JVMDUMP010I System Dump written to /usr/sap/<SID>/wilyintroscope/core.20140724.183547.26476614.dmp
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/<SID>/wilyintroscope/Snap0002.20140724.183547.26476614.trc'
JVMDUMP010I Snap Dump written to /usr/sap/<SID>/wilyintroscope/Snap0002.20140724.183547.26476614.trc
JVMDUMP007I JVM Requesting Java Dump using '/usr/sap/<SID>/wilyintroscope/javacore.20140724.183547.26476614.txt'
JVMDUMP012E Error in Java Dump: /usr/sap/<SID>/wilyintroscope/javacore.20140724.183547.26476614.txt
JVMDUMP013I Processed Dump Event "gpf", detail "".
JVMJ9GC028E Option too large: '-Xmx4096m'
JVMJ9VM015W Initialization error for library j9gc23(2): Failed to initialize; unable to parse command line
Could not create the Java virtual machine.
Regards,
MKHi,
Plz find the java core details below.
NULL ------------------------------------------------------------------------
0SECTION TITLE subcomponent dump routine
NULL ===============================
1TISIGINFO Dump Event "gpf" (00002000) received
1TIDATETIME Date: 2014/07/24 at 18:36:07
1TIFILENAME Javacore filename: /usr/sap/<SID>/wilyintroscope/javacore.20140724.183547.26476614.txt
NULL ------------------------------------------------------------------------
0SECTION GPINFO subcomponent dump routine
NULL ================================
2XHOSLEVEL OS Level : AIX 6.1
2XHCPUS Processors -
3XHCPUARCH Architecture : ppc64
3XHNUMCPUS How Many : 16
NULL
1XHEXCPCODE J9Generic_Signal_Number: 0000000000000004
1XHEXCPCODE Signal_Number: 000000000000000B
1XHEXCPCODE Error_Value: 0000000000000000
1XHEXCPCODE Signal_Code: 0000000000000033
1XHEXCPCODE Handler1: 09001000A0C39D58
1XHEXCPCODE Handler2: 09001000A0C31E38
NULL
1XHEXCPMODULE Module: /usr/sap/<SID>/wilyintroscope/jre/bin/libj9jit23.so
1XHEXCPMODULE Module_base_address: 0900000004620000
NULL
1XHREGISTERS Registers:
2XHREGISTER R0:0000000000000002
2XHREGISTER R1:0FFFFFFFFFFFE150
2XHREGISTER R2:0000000000000002
2XHREGISTER R3:0000000000000002
2XHREGISTER R4:0000000000000002
2XHREGISTER R5:07000000002982C8
2XHREGISTER R6:0000000115E80F09
2XHREGISTER R7:0000000000000018
2XHREGISTER R8:0000000115F565B0
2XHREGISTER R9:0000000115D1B089
2XHREGISTER R10:FFFFFFFFFFFFFFFF
2XHREGISTER R11:0900000004654EB0
2XHREGISTER R12:000000011A1B7E9F
2XHREGISTER R13:0000000110011200
0SECTION ENVINFO subcomponent dump routine
NULL =================================
1CIJAVAVERSION J2RE 5.0 IBM J9 2.3 AIX ppc64-64 build j9vmap6423-20071007
1CIVMVERSION VM build 20071004_14218_BHdSMr
1CIJITVERSION JIT enabled - 20070820_1846ifx1_r8
1CIRUNNINGAS Running as a standalone JVM
1CICMDLINE ./jre/bin/java -Xms512m -Xmx4096m -Djava.awt.headless=true -Dsun.java2d.noddraw=true -Dorg.osgi.framework.bootdelegation=org.apache.xpath com.zerog.lax.L
AX /usr/sap/<SID>/wilyintroscope/bin/../Introscope_Enterprise_Manager.lax /tmp/env.properties.26476614
1CIJAVAHOMEDIR Java Home Dir: /usr/sap/<SID>/wilyintroscope/jre
1CIJAVADLLDIR Java DLL Dir: /usr/sap/<SID>/wilyintroscope/jre/bin
1CISYSCP Sys Classpath: /usr/sap/<SID>/wilyintroscope/jre/lib/vm.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/core.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/charsets.jar
;/usr/sap/<SID>/wilyintroscope/jre/lib/graphics.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/security.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmpkcs.jar;/usr/sap/<SID>/wilyintr
oscope/jre/lib/ibmorb.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmcfw.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmorbapi.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmjcefw.
jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmjgssprovider.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmjsseprovider2.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/ibmjaaslm.jar;/
usr/sap/<SID>/wilyintroscope/jre/lib/ibmcertpathprovider.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/server.jar;/usr/sap/<SID>/wilyintroscope/jre/lib/xml.jar;
1CIUSERARGS UserArgs:
2CIUSERARG -Xmx256M
2CIUSERARG -Xj9
2CIUSERARG -Xjcl:jclscar_23
2CIUSERARG -Dcom.ibm.oti.vm.bootstrap.library.path=/usr/sap/<SID>/wilyintroscope/jre/bin
2CIUSERARG -Dsun.boot.library.path=/usr/sap/<SID>/wilyintroscope/jre/bin
2CIUSERARG -Djava.library.path=/usr/sap/<SID>/wilyintroscope/jre/bin:/usr/sap/<SID>/wilyintroscope/jre/bin:/usr/sap/<SID>/wilyintroscope/jre/bin/classic:/usr/sa
p/<SID>/wilyintroscope/jre/bin:/usr/sap/<SID>/SYS/exe/run:/usr/sap/<SID>/wilyintroscope/jre/bin/j9vm:/usr/lib
2CIUSERARG -Djava.home=/usr/sap/<SID>/wilyintroscope/jre
2CIUSERARG -Djava.ext.dirs=/usr/sap/<SID>/wilyintroscope/jre/lib/ext
2CIUSERARG -Duser.dir=/usr/sap/<SID>/wilyintroscope
2CIUSERARG _j2se_j9=70912 0x09001000A048F3E8
2CIUSERARG vfprintf 0x0000000110001910
2CIUSERARG -Xms512m
2CIUSERARG -Xmx4096m
2CIUSERARG -Djava.awt.headless=true
2CIUSERARG -Dsun.java2d.noddraw=true
2CIUSERARG -Dorg.osgi.framework.bootdelegation=org.apache.xpath
2CIUSERARG -Dinvokedviajava
2CIUSERARG -Djava.class.path=/usr/sap/<SID>/wilyintroscope/bin/../launcher.jar:/usr/sap/<SID>/wilyintroscope/bin/../lax.jar:
2CIUSERARG vfprintf
2CIUSERARG _port_library 0x09001000A048FDF0
2CIUSERARG -Xdump
Regards,
MK -
Wily introscope issue after System refresh in solman 7.1 Sp11
Hello experts,
Unable to remove old Production wily in quality system.
An new wily has installed in development box but when i run Solman_setup -> basis configuration ->cofig wily
Unable to unassign or delete old wily introscope
Thanks ,
Rahul YedapallyHi Rahul,
Check in expert mode , diagnostic agent of development system should appear in quality SMD agent administration as you are assigning DEV wily to SOLMAN QUA.
and all so make sure RFCs WEBADMIN , SOLMANDIAG and
NONE are working fine in SOLMAN.
Thanks,
Prakash Reddy Maram -
Wily Introscope is not running in Solution Manager 7.1
Hello Experts,
wily Introscope is not running in solution manager system,
below error getting in log, solution manager is running on windows server and how to start wily in windows.
8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 11:58:52.412 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 11:58:52.628 AM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 11:58:52.645 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
Please assist me on this
Best Regards
HanumanHello Srivastav,
i am getting below problem in wily introscope log
9/01/14 11:22:02.675 AM IST [ERROR] [WrapperSimpleAppMain] [Manager.Acceptor] Failed to bind to server socket
java.net.BindException: Address already in use: bind
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)
at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)
at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startIncomingConnectionListener(PostOfficeHubServer.java:261)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.acceptIncomingHubConnections(PostOfficeHubServer.java:103)
at com.wily.isengard.api.server.IsengardControllerServer.acceptIncomingConnections(IsengardControllerServer.java:207)
at com.wily.isengard.api.samplemain.SampleMain.acceptIncomingConnections(SampleMain.java:117)
at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)
at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:358)
at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)
at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)
at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
at com.wily.introscope.em.internal.Application.start(Application.java:27)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
at org.eclipse.core.launcher.Main.main(Main.java:30)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
at java.lang.Thread.run(Thread.java:662)
9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001
9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...
9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds
9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.
9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml
9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"
9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview
9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true
9/01/14 11:51:30.061 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409164200000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs
Please help me to sort this issue,
Best Regards,
Hanuman Chinthalwar -
Wily Introscope 8.2.2 - No License for Wrapper service
Hi All,
I've installed the Wily Introscope Manager 8.2.2. When starting the EM service, I get the following error message in the log file:
STATUS | wrapper | 2010/09/20 15:10:47 | --> Wrapper Started as Service
STATUS | wrapper | 2010/09/20 15:10:47 | Java Service Wrapper Standard Edition 32-bit 3.3.6
STATUS | wrapper | 2010/09/20 15:10:47 | Copyright (C) 1999-2009 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2010/09/20 15:10:47 | http://wrapper.tanukisoftware.org
STATUS | wrapper | 2010/09/20 15:10:47 |
ERROR | wrapper | 2010/09/20 15:10:47 | License Error:
ERROR | wrapper | 2010/09/20 15:10:47 | A valid license was not found in the Wrapper configuration file.
ERROR | wrapper | 2010/09/20 15:10:47 |
ERROR | wrapper | 2010/09/20 15:10:47 | A license can be obtained from the Java Service Wrapper site:
ERROR | wrapper | 2010/09/20 15:10:47 | http://wrapper.tanukisoftware.org/doc/english/purchase.html
I believe that Wily is licensed as part of the Solution Manager Enterprise edition. So why do I need to buy an additional license?
Regards,
MasoudHi
For the Wily Introscope Enterprise Manager 8.2 the error you described
occurs if the em-include.conf file is missing in the EM' installation.
This file is included into the SAP managed modules SAPISMM02_0*.SAR
file.
Note that for Wily Introscope EM 8.2.2 you need to install the SAP
management modules after the installation of the EM 8.2.2 AND before
you attempt to start the service
Please refer to the Node 797147 for the documentation about the
the SAPISMM02_0*.SAR - management modules to be installed on top of
Enterprise Manager.
Please consider additionally the Note 1273028
- The Enterprise Manager can only be launched as Windows Service
after the latest management module package (SAPISMM) has been
installed. The SAPISMM package contains a file em-include.conf
which is required.
I would like to ask you to implement the Note 1273028 and to retest the
issue.
Best Regards
Jai Wardhan -
Wily Introscope 7.1 error
Dear all,
Facing a bizar issue.
I'm configuring Solution Manager Diagnostics (on Win2003 Server / IA64-bit, java 1.4.2_12) and installing Wily Introscope Enterprise Manager 7.1.
Did the installation as described in the setup guide; the ccms/wilyintroscope in /usr/sap is created, the windows service is created an running. But when checking the log (IntroscopeEnterpriseManager.log) to verify EM is running I don't find the line 'Server listening for incoming .... on port 6001'.
I also installed WebView on SAP NetWeaver and I'm able to display the login-screen, but i gives me the message 'This WebView instance is connected to the Enterprise Manager on unconnected.', while unconnected should be something like localhost.
Someone any idea?
Any help is highly appreciated!
Tnx
RoelHello,
I have the same problem.
Moreover, in the logs I have "The EM docs webapp could not be started"
Thanks for your reply !
Chakire -
Wily introscope 8.2.2 service not starting
Hi All,
I have recently installed wily introscope on our new solution manager server, other than a few issues with modules the manager starts up without problems from a command line.
When I try to start the manager as a service the wrapper application performs this error.
STATUS | wrapper | 2010/07/14 17:35:37 | --> Wrapper Started as Service
STATUS | wrapper | 2010/07/14 17:35:37 | Java Service Wrapper Standard Edition 32-bit 3.3.6
STATUS | wrapper | 2010/07/14 17:35:37 | Copyright (C) 1999-2009 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2010/07/14 17:35:37 | http://wrapper.tanukisoftware.org
STATUS | wrapper | 2010/07/14 17:35:37 | Licensed to CA Wily Technology for Introscope Enterprise Manager
STATUS | wrapper | 2010/07/14 17:35:37 |
STATUS | wrapper | 2010/07/14 17:35:37 | Launching a JVM...
INFO | jvm 1 | 2010/07/14 17:35:37 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO | jvm 1 | 2010/07/14 17:35:37 | Exception in thread "main"
ERROR | wrapper | 2010/07/14 17:35:37 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/14 17:35:42 | Launching a JVM...
INFO | jvm 2 | 2010/07/14 17:35:42 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO | jvm 2 | 2010/07/14 17:35:42 | Exception in thread "main"
ERROR | wrapper | 2010/07/14 17:35:42 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/14 17:35:46 | Launching a JVM...
INFO | jvm 3 | 2010/07/14 17:35:46 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO | jvm 3 | 2010/07/14 17:35:46 | Exception in thread "main"
ERROR | wrapper | 2010/07/14 17:35:46 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/14 17:35:51 | Launching a JVM...
INFO | jvm 4 | 2010/07/14 17:35:51 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO | jvm 4 | 2010/07/14 17:35:51 | Exception in thread "main"
ERROR | wrapper | 2010/07/14 17:35:51 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/14 17:35:56 | Launching a JVM...
INFO | jvm 5 | 2010/07/14 17:35:56 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO | jvm 5 | 2010/07/14 17:35:56 | Exception in thread "main"
ERROR | wrapper | 2010/07/14 17:35:56 | JVM exited while loading the application.
FATAL | wrapper | 2010/07/14 17:35:56 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2010/07/14 17:35:56 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2010/07/14 17:35:56 | <-- Wrapper Stopped
STATUS | wrapper | 2010/07/15 09:47:08 | --> Wrapper Started as Service
Unless I am missing something (most probable), it looks like the Java Main class wrapper.java.mainclass=org.tanukisoftware.wrapper.WrapperSimpleApp is looking for java.lang.NoClassDefFoundError
Not being a java person language issue?
Anyway has anyone had this issue or resolved it?
Running windows 2008 R1 enterprise, oracle DB, solution manager EHP1
Many thanksHi Guilherme
Just for yours or anyone running this under windows 2008, you were correct with note 1273028.
If the windows service still fails to start please check if files ServiceWrapper.jar and ServiceWrapper.dll are present in folder lib. If not download them from attachment of this note: ServiceWrapper_822.zip for release 8.2.2.0, ServiceWrapperWindowsAMD64SAP.zip for previous 8.x releases.
The service should start although giving an error message regarding the ServiceWrapper.dll. You can ignore this error.
I noted that the installer did not install ServiceWrapper.jar and ServiceWrapper.dll, I down loaded both attachments, however ServiceWrapper_822.zip only seemed to work.
Thanks for your help
Mike
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