Wily Introscope is not running in Solution Manager 7.1 and tech monitoring

Hi Experts,
we are able to log in wily introscope, But metrics(values) are not coming in wily
we re started the solution manager server, that port is working fine now, Please assist me on this to fix issue find log as attachment.
2)we configure the technical monitoring in our solution manager system but metrics are not coming for dialog response time in dash board. which extractor i need to check how to troubleshoot,
thanks in advance for you help
Best Reg

Hi Srivastav.
Actually i am new to solution manager, and we have done basic steps of solution manager like
system preparation,basic configuration,managed system configuration and technical monitoring,
in tech monitoring system monitoring,and EUEM and we are planing to perform DVM and RBPD,
my solution manager system is installed on windows 2008 server, version is 7.1 SP 7,
currently we facing issue in wily introscope and technical monitoring dash boards metrics are not appearing and please tell me how to close the thread ,
Best Regards,
Hanuman

Similar Messages

Wily Introscope is not running in Solution Manager 7.1

Hello Experts,
wily Introscope is not running in solution manager system,
below error getting in log, solution manager is running on windows server and how to start wily in windows.
8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 11:58:52.412 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 11:58:52.628 AM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 11:58:52.645 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
Please assist me on this
Best Regards
Hanuman

Hello Srivastav,
i am getting below problem in wily introscope log
9/01/14 11:22:02.675 AM IST [ERROR] [WrapperSimpleAppMain] [Manager.Acceptor] Failed to bind to server socket
java.net.BindException: Address already in use: bind
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)
at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)
at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startIncomingConnectionListener(PostOfficeHubServer.java:261)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.acceptIncomingHubConnections(PostOfficeHubServer.java:103)
at com.wily.isengard.api.server.IsengardControllerServer.acceptIncomingConnections(IsengardControllerServer.java:207)
at com.wily.isengard.api.samplemain.SampleMain.acceptIncomingConnections(SampleMain.java:117)
at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)
at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:358)
at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)
at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)
at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
at com.wily.introscope.em.internal.Application.start(Application.java:27)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
at org.eclipse.core.launcher.Main.main(Main.java:30)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
at java.lang.Thread.run(Thread.java:662)
9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001
9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...
9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds
9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.
9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml
9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"
9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview
9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true
9/01/14 11:51:30.061 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409164200000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs
Please help me to sort this issue,
Best Regards,
Hanuman Chinthalwar

EWA report is not showing in solution manager 7.1 SPS10

Hi Experts,
I have configured EWA in solution manager 7.1 SPS10 as per guides and best practices and managed system is showing perfectly for MOPZ configuration, RFC's are working fine but the Background job SM:EXEC_SERVICES completes in a few seconds with job log content showing the error
Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)
The EWA alert is generating successfully in managed system and available at service market place but it is not showing in solution manager because of the above mentioned error
Please let me know any solution for this problem.
Thanks,
Bharat.

Bharat,
Note 1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager 7.1 should have most of the answers related to EWA
Also Make sure you add the system to active solution by using "Put in Solution".
"Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)" this msg is for sending alert to SAP. check if note 1925658 is implemented and also note 1984512.
-SS

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Wily Introscope does not start

Hi there,
I've installed the Wily Introscope Enterprise Manager and when i try to start, the error below happens:
java.lang.RuntimeException: Application "com.wily.introscope.em.application" could not be found in the registry. The applications available are: org.eclipse.e
quinox.app.error.
        at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:236)
        at org.eclipse.equinox.internal.app.EclipseAppContainer.start(EclipseAppContainer.java:92)
        at org.eclipse.equinox.internal.app.Activator.addingService(Activator.java:129)
        at org.osgi.util.tracker.ServiceTracker$Tracked.trackAdding(ServiceTracker.java:1064)
        at org.osgi.util.tracker.ServiceTracker$Tracked.track(ServiceTracker.java:1042)
        at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:967)
        at org.eclipse.osgi.framework.internal.core.FilteredServiceListener.serviceChanged(FilteredServiceListener.java:94)
        at org.eclipse.osgi.framework.internal.core.BundleContextImpl.dispatchEvent(BundleContextImpl.java:1224)
        at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:195)
        at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:141)
        at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEventPrivileged(Framework.java:1603)
        at org.eclipse.osgi.framework.internal.core.Framework.publishServiceEvent(Framework.java:1578)
        at org.eclipse.osgi.framework.internal.core.ServiceRegistrationImpl.<init>(ServiceRegistrationImpl.java:103)
        at org.eclipse.osgi.framework.internal.core.BundleContextImpl.createServiceRegistration(BundleContextImpl.java:657)
        at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:609)
        at org.eclipse.osgi.framework.internal.core.BundleContextImpl.registerService(BundleContextImpl.java:675)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:359)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:176)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
        at java.lang.reflect.Method.invoke(Method.java:391)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:504)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:443)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1169)
        at org.eclipse.equinox.launcher.Main.main(Main.java:1144)
        at org.eclipse.core.launcher.Main.main(Main.java:30)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
        at java.lang.reflect.Method.invoke(Method.java:391)
        at com.zerog.lax.LAX.launch(DashoA8113)
        at com.zerog.lax.LAX.main(DashoA8113)
Anybody has already seen it?
Thanks in advance,
Dany Anderson

Hi
I have nearly the same error. May you share your solution?
Thanks in advance!
BR, Manuel

CA Wily Introscope was not found in LMDB

Hello
When I setup solution manager 7.1 SP11 ,In Basic Configuration step Configure Automatically, the automatic activity Create Self-Monitoring Scenario is not able to find the Wily Introscope technical system. As note 1820491 ,one error has occoured. Please check the following for detail .
ERROR
As note 1820491
I have perform the following steps manually successfully
In Landscape Browser UI, open the LMDB Administration - Expert UI
In the Expert UI, delete following Class Name:CIM Class Name: SAP_IPSERVICEPORT and CIM Refernce String: WLY
Repeat the same for other CIM Classes like SAP_HTTPSERVICEPORT in case they are displayed in the warning of step Configure Wily Introscope
Return to Basic Configuration step Configure CA Wily Introscope and use Edit and Save buttons
But when I perform the following step, one error has occurred:
When save , one error has occurred:
TCODE : SLG1
Technical System not found
The technical system 'WLY~IS_EM' was not found in the landscape, but the authorization check is posi
tive. [CX_DIAGST_RETRIEVE_EXCEPTION]
How to create the WLY IS_EM technical system ?
Can who help me to solve this ?
Thanks
LEO LEE

Hi
LMDB->Technical Systems->Create, Display, and Edit Technical Systems->
Technical System Selection->Type->Wily Introscope Enterprise Manager (Standalone)-> Extended System ID:->WLY->EDIT->Arrtributes

Wily Introscope agent not deploying on PI

Hi all!
We have a solution manager 7.0 system, recently upgraded to stack 26. We have several PI landscapes, all connected to solman. Recently, i was able to update the Introscope agent on one PI 7.1 SP3 enh. pack 1 system without any problems, using introscope agent deployment in solman_workcenter -> Root Cause analysis -> Diagnostics Setup -> managed systems -> Introscope agent.
With a 711 sp4 enh 1 system, i'm struggeling to get the agent deployed/upgraded on the same manner. The errors i'm getting are:
   ISAgent Setup on node: servername - 2352050 - server0
Operation Failed
   Introscope Agent Configuration
Remote Operation Failed
   Introscope Agent Extraction
Remote Operation Succeeded
   Updating Introscope Agent Profiles
Remote Operation Failed
   ISAgent Profile Generation: IntroscopeAgent.profile
Remote Operation Succeeded
   Detailed Information
Failed to get vm parameters from database - com.sap.smdagent.vmmanager.VMManagerException: Failed to get Instance properties - 23520
   Introscope Agent Connector Generation
Remote Operation Failed
   Detailed Information
Introscope Agent Connector generation is done using JDK at: null
   Detailed Information
Failed to create Introscope Agent Connector at: J:\usr\sap\DAA\SMDA97\SMDAgent\applications.config\com.sap.smd.agent.application.wily\BytecodeAgent\ISAGENT.8.2.3.5-2011-01-14\wily\connectors - java.lang.NullPointerException
I'm using the same (SAP default) instrumentation profile as on the other PI servers. Also using the same autoprobe directives:
sap_typical.jar
sap_ep.jar
sap_ep_iview.jar
sap_xi_typical.jar
I've read several forum posts regarding this issue, none aswered and none giving a clue in what direction i am to look for an answer. The only difference between the systems is patch levels and that the server experiencing the problems has an additional java node. Is it a problem with the autoprobing directives, should something in the instrumentation profile be changed? (if so, is there any available documentation regarding this?)
If someone is able to point me in the right direction i'd appreciate it.
Regards!

Hi Diego,
The saphostagent version on all the PI sattelite systems is the same, 711, patch 137, since all systems are 711 systems.
If I check run SMDsetup on solman it shows me diagn. agent version 7.01.2.0.20081119084015. Based on the last long string, this looks kind of old..
If i check agent administration in SOLMAN i see: 7.01.9.0.20110214073110 for the PI sattelite systems, i'm guessing this is the DAA agent version?
The wily agent we're trying to deploy is ISAGENT.8.2.3.5-2011-01-14.. So.. Looks like something is to be upgraded on the solution manager side? All these agents and different ways of getting version numers make me dizzy.

How to revert a report run in Solution Manager?

Hello All:
As per Note 1119150 - Solution Manager: EHP 3 product data missing, I ran this report RS_SMSY_PPMS_XML_UP_DOWNLOAD,
My bad, this was for Solution Manager 4, I ran this in Solution Manager 7.
Product Version got changed once I ran this report.
Is there any way to revert the changes done by this report?
Please let me know.
Thanks a lot for your time guys!!
Cheers,
-Sai

Hello Sai,
SAP Solution Manager release 4.0 and release 7.0 are one in the same.
There is a note that will confirm this assertion.
1122966 Maintenance Optimizer: Notes for Enhancement Packages
Indeed it is referenced in the footer of SAP Note 1119150
Note 1122966 States: SAP Solution Manager 4.0 is officially renamed on May 1st, 2008 and
becomes SAP Solution Manager 7.0.
Note 1119150 was released in 2007, so this was before the name change.
Since this note applies to the release and not to a a particular SP level, it is completely valid for Solution Manager 7.0 as 4.0/7.0 are interchangeble terms.
However the reason to run the report attached to the Note is because product version 'SAP ENH PACK 3 for SAP ERP 6.0' is missing. Is this what the product changed to, because if it did, then it is correct. What did the product version change to because you may find that you can now select the correct product, if it was missing before...which would be the only reason to have run the report.
If the product version was missing, its likely a matter of just going back in and changing the product to the newly downloaded one that was missing. If it wasn't missing, then the report should not have been run, as the reason for applying the note instructions did not apply, and you may need to involve SAP support to assist in a resolution.
My thoughts are since the note does apply to SAP Solution Manager 7.0, so does the attached report, and perhaps this has shuffled the product list, without moving the pointer correspondingly, so it is now pointing to the worng product. But I suspect now the correct product is in the drop down selection list. This is just a thought as to why the product changed.
Hope it helps to resolve.
Regards,
Paul

Current versions are not availble as Solution Manager Logical Components

I'm settinp up a new Enterprise Portal server in Solution Manager EHP1. The portal server software is Enterprise Portal 7 running on NW 7.0 SR3. I cannot assign this server to the Logical Component SAP Enterprise Portal in Solution Manager because of a version mismatch.
Only two versions of Enterprise Portal are available in Solution Manager
1.) SAP EP 6.0 ON WEB AS 6.20
2.) SAP ENTERPRISE PORTAL 5
Why are these my only choices?
I cannot create a new logical component under SAP Enterprise Portal because with the correct version because EP7 is not available.

You have to select SAP Netweaver and under that you can select usage type Enterprise Portal.
After EP 6.0, SAP changed strategies and EP 7.0 falls under SAP Netweaver 7.0.
- Digesh Joshi

Wily Introscope Agent not visible

Hi,
I have connected my ERP to Solution manager, I could see Introscope agent in green status for two j2ee nodes but the same is not visible from workstation or webview/workstation. Solution manager is 7.0 EHP1. Agent version is ISAGENT.8.1.0.0
I only SAP HostAgent process only in webview/workstation.
If anyone of you come across this situation please let me know.
Regards
KVR

Hi Vikranth (Bro).
Please find the Link to LMServices tools in marketplace.
I have checked in both SPS21,22 and 23..
Downloads>Application by index>click on S>select solution manager>solution manager EHP1-->select the sps 21/22/23 .
LMSERVICE05_0-20004805.SCA SP05 for SOLMANDIAG 7.01 Info SOLMANDIAG 7.01 # OS independent
In sps 21 u will get sp05 of LMservices.
Regards
Janakiram Reddy

Installed iTunes 11.0.4.4 64-bit but window 8 pro 64-bit in task manager reports that iTunes is 32-bit. Why? Not running in compatibility mode. Uninstalled and reinstalled. Same result.

Installed iTunes 11.0.4.4 64-bit version. Now windows 8 pro 64-bit reports iTunes as 32-bit in task manager. Why? Both my computer and operating system are 64-bit. ITunes is not running in compatibility mode. All my music files are MP3. I uninstalled iTunes and downloaded iTunes64setup.exe from apple and still having the same result. This was a clean install by-the-way.

Hello irie00,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Delta not working in Solution Manager

Hi Friends,
I am developing BI reports for Solution Manager. The problem is I am not able to get Delta records from SM. Delta Queue is active in RSA7, the request is Green in BI. I get all the records when I do a reinitialization. Only Delta is not working.
I heard that the Queue CSA* needs to be registered SM. But I don't how to go abt it. Can someone help me with this.

Hi,
could you pleaes tell us how did you managed to solve this issue as I am facing a similar problem..
Regards
Puneet

ITunes won't load when I click, not running in "task manager"

I have a Dell Inspiron 1545. I run on Windows 7. iTunes was operating normally for me until recently... just a few days ago, I discovered that iTunes wouldn't load when I clicked on the icon on my desktop. I've tried clicking on it from the start menu and trying to open a music file via iTunes as well. The most that will happen is that the "checking iTunes library" box will pop up, load for a little while, and disappear. My cursor will also make it appear that the computer is loading it for a few seconds, and then give up. When checking to see if the program was even running, my task manager doesn't list iTunes. I tried uninstalling iTunes and reinstalling iTunes to the current version (I may have been operating a version behind before), but 10.1 is behaving the same way. I am a music student that relies heavily on listening to iTunes for homework, so any advice ASAP would be GREATLY appreciated! Thank you!

Quicktime is loading properly and plays videos just fine. Hmm... curiouser and curiouser!
That is odd ... with the most common causes of an error message free iTunes launch failure, iTunes.exe persists in task manager. The one I check for when iTunes.exe isn't persisting will usually prevent the QuickTime Player from launching.
Does the problem seem to be systemwide or user-specific, with those terms in the sense used in the following troubleshooting article?
[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]

Solution Manager 4.0 and SLD automatic population

Our Solution Manager 4.0 installation was failing repeatedly while importing the CIM objects into the SLD. So here is what we did:
1.During installation we pointed the Solution Manager data supplier to the production SLD. The production SLD is on 640 wheras this is on 700.
2.After installation we created the Solution Manager (Admin) SLD by creating all necessary roles, groups, users and started importing the CIM and the delta.
3.We setup the data supplier of the production SLD to populate the Solution Manager (Admin) SLD. It looks like it is not getting populated and we got the following error in the production SLD:
#73 01/09/2007 12:39:15.173 [Thread-124] WARNING com.sap.lcr.sagent.BuilderDirector: Warning: SLD target system http://host:50100/sld sld/active not available (incoming data will be ignored).
Thrown:
com.sap.lcr.api.cimclient.CIMClientException: Received response is not a CIM Operation Response! Check "http://host:50100/sld" is the correct URL for the SLD CIM Object Manager and that user "user" has access to the SLD via http.
at com.sap.lcr.api.cimclient.HttpRequestSender.processResponse(HttpRequestSender.java:434)
at com.sap.lcr.api.cimclient.HttpRequestSender.send(HttpRequestSender.java:581)
at com.sap.lcr.api.cimclient.CIMOMClient.sendImpl(CIMOMClient.java:195)
at com.sap.lcr.api.cimclient.CIMOMClient.send(CIMOMClient.java:147)
at com.sap.lcr.api.cimclient.CIMOMClient.getCIMClass(CIMOMClient.java:538)
at com.sap.lcr.api.cimclient.CIMClient.getCIMClass(CIMClient.java:1185)
at com.sap.lcr.api.cimclient.CIMClient.getCIMClass(CIMClient.java:1196)
at com.sap.lcr.api.cimclient.CIMClient.ping(CIMClient.java:290)
at com.sap.lcr.sagent.BuilderDirector.performWork(BuilderDirector.java:621)
at com.sap.lcr.sagent.BuilderDirector.performWork(BuilderDirector.java:545)
at com.sap.lcr.sagent.BuilderDirector.run(BuilderDirector.java:459)
But this is the URL we use to go to the Solution Manager SLD!!! and the user is also correct.
1.I want to setup a way where the Solution Manager (Admin) SLD is populated from the production SLD every so often thru SMSY_SETUP -> Expert Settings -> Write back into SLD.
2.I want to use this Solution Manager (SLD) as the Admin SLD for NWA.
3.How do I know that the Object Manager of is up/down in the Solution Manager(SLD) and maybe restart it, while I can see that the SLD server is up.
3.I Manually setup some of the technical systems in the Solution Manager SLD by logging onto it http://host:port/sld, but I cannot see those in System Landscape in Solution Manager.
Can somebody please tell me how I can proceed from here.
A quick response would be appreciated with points.

Hi, we have server AIX and ORACLE for SAP BI7, we have SP12 in ABAP area and SP9 in J2EE area.
So i need same SPs in ABAP and JAVA for multiples notes recomending that, and fix the GIS Maps in Web.
So BASIS sayme SM is not compatible by Hardware, i not understand.
We only need Solution for download SP13 and packages the Java Stack.
Some guide for check Harware Requeriments the SM ?
Exist some new update to ASAP for BI, looking the new versions ?

Wily Introscope is not running in Solution Manager 7.1 and tech monitoring

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