Win 7 (64-bit) DJ 812C only prints test page

Windows 7 (64-bit) driver for HP 812C installed; Word and e-mail print attempts result in printing only the test page.  Holding Power-On switch and pressing formfeed four times resulted in a good print-out that, among other things, mentioned an error code of 90020103.  Print cartridges appear to be functioning properly.  When document is printed from Word or e-mail, only the test page will print.  Are error codes available anywhere?  Printer setting descriptions?  Spooling problems?  Thank you for any suggestions you may be able to offer.  My search continues.

There is an issue with the Deskjet 812c on 64 bit Vista and Windows 7 systems.  You will need to apply the patch here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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