Win 7 64-bit, Intel 4600 graphics hangs when running Punch home design software

Punch Home and Landscape Pro V17.7 runs great on T500 Win 7 32-bit... all rendering is quick and accurate. This same design program opens, but hangs immediately when any attempt is made to modify the design.
I have posted to the Punch support site. When I called Tec, he said that my version would run on 32-bit or 64-bit machine.
It appears all program components are in the Programs (x86) directory and the Registry seems to have the proper paths and entries (beyond my level of expertise to modify.)
I also read the post regarding the latest Intel Iris 4600 driver on the Intel website, and I could follow this procedure to install the latest driver... but I would be DOWN if the driver did not work.
So, anyone have any ideas as to the proper steps to solve this issue?
DRC

I see. Unfortunately you can't install the generic Intel driver on Haswell systems without losing brightness control. (You can still try installing it using Device Manager > Have Disk.)
Which version of the driver are you running now?
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

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Lenovo X130e Windows 8.1 64-bit Intel HD graphics drivers

There is only a Windows 7 32-bit graphics drivers on the Lenovo support website. This has forced me to install the generic Intel HD graphics drivers which has an issue with brightness control when I upgraded to Windows 8.1 64-bit. Will Lenovo ever make a Windows 8.1 64 bit Intel HD graphics driver for Lenovo X130e?
Thanks in advance.

This one says 64bits: Intel HD Graphics Driver
Revision : 01
Software name Intel HD Graphics Driver
Support models ThinkPad Edge E120
ThinkPad Edge E320
ThinkPad L420, L421
ThinkPad L520
ThinkPad X121e, X130e
Operating Systems Microsoft Windows 7 64-bit
Microsoft Windows Vista 64-bit
Refer to marketing materials to find out what computer models
support which Operating Systems.
Versions 8.15.10.2827 (Package)
- 8.15.10.2827 (Graphics Driver)
- 6.14.00.3086 (Display Audio Driver)
Support devices Intel HD Graphics Device
Intel Display Audio
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
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FYI: New version of Disk Warrior seems to hang when run with Snow Leopard

FYI: It seems that the new version of Disk Warrior hangs when run in Snow Leopard

I have been using DW 4.2 on 10.5.8 and the speed-up was the first thing I noted, too, so it isn't just SL.
Now if it would only 'come up for air' and respond to input to move window (so I can put it where I can see it if needed) I'd like that.
There is a 23 page review of Snow Leopard on Ars. On page 22:
People sometimes ask what, exactly, is wrong with HFS+.
Aside from its obvious lack of the features just listed, HFS+ is limited in many ways by its dated design, which is based on HFS, *a twenty-five year-old file system.*
To give just one example, the centrally located Catalog File, which must be updated for each change to the file system's structure, is a frequent and inevitable source of contention. Modern file systems usually spread their metadata around, both for robustness (multiple copies are often kept in separate locations on the disk) and to allow for better concurrency.
Practically speaking, think about those times when you run Disk Utility on an HFS+ volume and it finds (and hopefully repairs) a bunch of errors. *That's bad, okay?* +*That's something that should not happen*+ with a modern, thoroughly checksummed, always-consistent-on-disk file system unless there are hardware problems (and a ZFS storage pool can actually deal with that as well). And yet it happens all the time with HFS+ disks in Mac OS X when various bits of metadata to get corrupted or become out of date.
Apple gets by year after year, tacking new features onto HFS+ with duct tape and a prayer, but at a certain point there simply has to be a successor—whether it's ZFS, a home-grown Apple file system, or something else entirely. My fingers are crossed for Mac OS X 10.7.
If Disk Utility was reliable in mapping out weak sectors (it is not) and report/log errors. But it doesn't and I trust my data to other file systems when possible. We've come to expect and depend on 3rd party utilities and that Apple First Aid doesn't fix every possible error.
Scanning one drive for errors can take a long time. Maybe it needs to be done, maybe in the background. With 2TB drives it gets worse. Spending hours to scan for errors??? I've set TechTool Pro to concurrently scan anywhere from one to a dozen volumes at once.
An ounce of prevention, as they say, is worth a pound of cure.

Hang when running program

I am getting a hang when running my java program. Part of the stacktrace is below. I see an 'overflowEi' in the trace. Is that the problem? What does that mean. Thanks in advance!!
3HPNATIVESTACK Native Stack of "Thread-19" PID 5753
NULL -------------------------
3HPSTACKLINE _hpiThreadHardSuspend at B73B51B0 in libhpi.so
3HPSTACKLINE ?? at B73A85BB in libhpi.so
3HPSTACKLINE ?? at B73A87C0 in libhpi.so
3HPSTACKLINE ?? at BB4F80 in libpthread.so.0
3HPSTACKLINE ZNSt12_basic_fileIcE6xsputnEPKci at 419F37 in libstdc++.so.5
3HPSTACKLINE ZNSt13basicfilebufIcSt11char_traitsIcEE22_M_convert_to_externalEPciRiS4_ at 3D01CF in libstdc++.so.5
3HPSTACKLINE ZNSt13basic_filebufIcSt11char_traitsIcEE18_M_really_overflowEi at 3CFF74 in libstdc++.so.53HPSTACKLINE ZNSt13basicfilebufIcSt11char_traitsIcEE8overflowEi at 3CFE8E in libstdc++.so.5
3HPSTACKLINE ZNSt15basicstreambufIcSt11char_traitsIcEE6xsputnEPKci at 4091B4 in libstdc++.so.5
3HPSTACKLINE ZNSt13basicfilebufIcSt11char_traitsIcEE6xsputnEPKci at 3D0708 in libstdc++.so.5
3HPSTACKLINE _ZNSo5writeEPKci at 3FFBB1 in libstdc++.so.5
3HPSTACKLINE ZStlsISt11chartraitsIcEERSt13basic_ostreamIcT_ES5_PKc at 4002C6 in libstdc++.so.5
3HPSTACKLINE ZN6Cronus14mergeRepairsBiEv at B3F5B3CD in libExerciserServerjni56330.so
3HPSTACKLINE ZN14BurninAbistDD23runEv at B3F1C39B in libExerciserServerjni56330.so
3HPSTACKLINE ZN15ExerciserServer3runEv at B3EFBFCE in libExerciserServerjni56330.so
3HPSTACKLINE Java_com_ibm_austin_tex_control_exerciserServer_ExerciserServer__1_1m11 at B3EF1270 in libExerciserServer_jni56330.so
3HPSTACKLINE B31519AB
3HPSTACKLINE L0_invokevirtual_quick_w__ at B7574127 in libjvm.so
3HPSTACKLINE L0_invokevirtual_quick__ at B75736CC in libjvm.so

No answers, but some more questions:
Before diving into the JNI stack trace, what does "hang" mean? Are there other threads running in your program? Is this the main thread?
Looking at the stack -- and Googling libhpi.so didn't turn up much for me, other than similar complaints -- it looks like it's an output routine. What are you writing to? A local disk, or one that's remote mounted?
Edit: absolute speculation here, but I suspect that it's a routine that's called when an in-memory buffer's full, in order to physically write the data onto whatever medium you're writing too. So probably not worth looking for an actual "buffer overflow" that's damaging memory.

As the current one hangs when run

Trying to obtain orderline data for the Credit Memo project that produces examples where the quantity results in a fraction, using the following formula:
     (Draft Revenue Amount - Invoiced Amount)/ Selling Price
As the current one hangs when run
select distinct order_number,l.LINE_NUMBER
,l.DRAFT_REVENUE_AMOUNT, l.INVOICED_AMOUNT,l.SELLING_PRICE,ol.ATTRIBUTE2 end_date
,l.DRAFT_REVENUE_AMOUNT- l.INVOICED_AMOUNT diff,
(nvl(l.DRAFT_REVENUE_AMOUNT- l.INVOICED_AMOUNT,0)/nvl(decode(l.SELLING_PRICE,0,1,l.SELLING_PRICE),1)) quantity
from xxrr_so_headers_all h, xxrr_so_schedules_all s
,xxrr_so_lines_all l,apps.oe_order_lines_all ol
where h.HEADER_ID=l.HEADER_ID
and l.LINE_ID=s.LINE_ID
and l.ORDERED_QUANTITY-l.CANCELLED_QUANTITY<>0
and nvl(l.DRAFT_REVENUE_AMOUNT,0)- nvl(l.INVOICED_AMOUNT,0) <>0
and to_date(ol.ATTRIBUTE2)between '01-JAN-2007'and sysdate
Thanks

select distinct order_number,l.LINE_NUMBER,
       l.DRAFT_REVENUE_AMOUNT,
       l.INVOICED_AMOUNT,
       l.SELLING_PRICE,
       ol.ATTRIBUTE2 end_date ,
       l.DRAFT_REVENUE_AMOUNT- l.INVOICED_AMOUNT diff,
       (nvl(l.DRAFT_REVENUE_AMOUNT- l.INVOICED_AMOUNT,0)/nvl(decode(l.SELLING_PRICE,0,1,l.SELLING_PRICE),1)) quantity
from xxrr_so_headers_all h,
       xxrr_so_schedules_all s ,
       xxrr_so_lines_all l,
       apps.oe_order_lines_all ol
where h.HEADER_ID = l.HEADER_ID
   and l.LINE_ID   = s.LINE_ID
   and (l.ORDERED_QUANTITY-l.CANCELLED_QUANTITY) <> 0
   and (nvl(l.DRAFT_REVENUE_AMOUNT,0)- nvl(l.INVOICED_AMOUNT,0)) <> 0
   and to_date(ol.ATTRIBUTE2) between '01-JAN-2007' and sysdateit's not hanging but trying to return all the rows from your apps.oe_order_lines_all table. since your query does not have any conditions on the WHERE clause that would relate it to your so_headers_all table.
try to add something like:
     and h.header_id = ol.header_id

Sudo command hangs when run as winbind user

Hi,
It even hangs when running:
$ sudo
or
$sudo -V
So nothing to do with my sudo config - have reverted /etc/sudoers back to default. Even control-c does not work and the process needs to be killed as root, using another session.
The command works fine when ran as a local user. It is only when running as a winbind user that there's a problem.
Any help on what tools can be used to find out what's happening while the command is hanging would be much appreciated. Or even better any ideas on how to stop it hanging would be even better!
Can provide any config files if they help anyone.......
Many Thanks,
Richard

*** UPDATE ***
It seems the version of sudo (v1.8*) supplied with Solaris 11 is not compatible with Winbind users.
Workaround:
Compile version 1.7* to /usr/local/bin and add this to the beginning of $PATH

Need Win-7 (32 bit) Intel HD Graphics driver for HP 14-d008tu Notebook

I have got the driver of Intel HD Graphics for Win-7 (64 bit) and now the HP Support and Drivers!
BUt I need display driver for Win-7 (32 bit).
Please let me know how can I get this driver?
if you need more description, then pleae let me know.
Thanks.
This question was solved.
View Solution.

Hi:
This 32 bit Intel graphics driver should work...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23884&lang=eng&ProdId=3719

LR 4.4.1 on Win 8.1 suddenly started to hang when importing via usb from camera

I'm running LR 4.4.1 on Win 8.1 on a fairly new toshiba laptop. Worked fine for a few months; but then I have been unable to solve the problem of Lightroom hanging when I try to import directly from my camera via USB. If I download pics from the camera using file manager, and then point LR at the new folder [once the camera is unplugged], it can then see the folder on the hard drive and will import them without issues. But if the camera is installed, going to the import screen hangs the application.
I have tried:
deleting the lock file
installing and running LR 5
reinstalling LR 4disabling all the usb drivers, rebooting, and enabling
disabling everything in the start menu
deleting the preferences file and letting LR build a new one..
I can import from the SD card reader, but I nervous about that as I have had card corrupted before and lost pics when downloading that way with other laptops.
The camera is a Sony NEX-5N.
Any ideas?
Thanks!
Steve
>>>>>>>>>>>>>>>>
event log
Version=1
EventType=AppHangB1
EventTime=130472785590834411
ReportType=3
Consent=1
UploadTime=130472785614981131
ReportIdentifier=e398cb4c-f441-11e3-8274-0c54a53b1677
IntegratorReportIdentifier=e398cb4d-f441-11e3-8274-0c54a53b1677
NsAppName=lightroom.exe
Response.BucketId=d13f242875f03ea1d90dc78320aec669
Response.BucketTable=5
Response.LegacyBucketId=-441099843
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lightroom.exe
Sig[1].Name=Application Version
Sig[1].Value=4.4.0.11
Sig[2].Name=Application Timestamp
Sig[2].Value=514b016c
Sig[3].Name=Hang Signature
Sig[3].Value=d6ad
Sig[4].Name=Hang Type
Sig[4].Value=134217729
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=d6ad1c1631f1be3fa0be5f93b4b2ce60
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=8549
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=8549c91a68f857408d66008876c50f3c
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=5385
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=5385dfd8333f990f69c3337328fcba6e
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=fe0a
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=fe0aee3b66393cac999a4d8bcf79559c
UI[3]=Adobe Photoshop Lightroom 64-bit is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=Adobe Photoshop Lightroom 64-bit
AppPath=C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.4\lightroom.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=DBF4960C829DDF3499464309618C63A9
<moved from downloading,installatin,setting up - kglad>

You must have Premier Elements that recognizes Videos. Premier Elements is sometimes sold in tandem with Photoshop Elements so that both can operate seamlessly.
Amazon has got special price for buying both packages together. I believe it is a difference of about $20, i.e. you pay 20 bucks more if you buy both products.

Intel (HD) graphics issue when trying to use "Stellarium" on Satellite C660

Stellarium (a free application for astronomie) works w/o any problem on many computers of my astronomie club but impossible to use it on my Toshiba Satellite C660-226. No problem during installation but nothing appends when I launch the program.
I run it in compatibility mode (windows XP Sp2) and Intel HD graphics driver is at level 8.15.10.2189 as recommended on Toshiba support center.
If I install a lower level of this driver( VGA std graphic carte at level 6.1.7600.16385) ,Stellarium works but very slowly and some functions (like zoom) are bugging.
Stellarium support center recommands to install a more recent level of intel HD graphics driver but I don't find a more recent level working with P6100 processor on Intel download site.
Can you help me?
Regards

Hi some news about Intel driver install on my Toshiba Satellite C660-226
I've succeded to install Intel HD graphics driver level 8.15.10.2509 and now Stellarium works fine.
Hereunder the method I've applied :
First I've installed an old driver level found on my labtop ( VGA graphics card std level 6.1.7600.16385)
then Uninstalled Stellarium if already installed.
I've download Win7Vista_64_152250.exe from the Intel download center (Pentium P6100 for my computer)
On exec line : I typed the following command : bcedeit /set nointegritychecks ON
After these steps, I executed the downloaded file "Win7Vista_64_152250.exe" from my download directory.
When installation is finished , I reboot my labtop and checked Intel HD graphics driver.
Driver level now : 8.15.10.2509 (not 2189 as last Toshiba recommanded level).
On exec line : I typed the following command : bcedeit /set nointegritychecks OFF
Stellarium 0.10.6 is reinstalled and works w/o error now. Up to now I don't more recent level.......
Try this if you're still on this problem ...........good luck :o)

Macbook Pro 2008 hangs when running video on nvidia 9400M

My MBP (2.4GHz unibody) freezes whenever I run youtube videos for a few minutes. Resetting the PRAM and SMC didn't solve the problem. It seems to happen more often when running on batteries rather than plugged in.
This MBP model has two graphic cards integrated. By default it runs on the nvidia 9400m. I haven't had the problem since switching over to the 9600M (crossing fingers) although the laptop does run a lot hotter now and I really don't need the extra graphics boost given by the 9600M.
Has anyone else had this problem?
I don't know if it makes any difference but I purchased the computer from a reseller with extra RAM (4GB total). It has all the latest updates and minimum extra software (it's brand new).
Message was edited by: kookahunter

Try downloading this video to see if it plays properly.
http://www.apple.com/macbook/the-new-macbook/
If the video that you have downloaded plays properly, then I would think that the issue is related to your Internet service.
If the video that you have downloaded plays poorly, then I would contact Apple to try to have it exchanged or serviced.
PS:
Does the video hang when you watch the live stream at the following URL? You may need Adobe Flash player to view this site.
http://live.pirillo.com
Message was edited by: LukeD

11.1.1.3 DRM Blender hangs when run from batch

We are with some frequency seeing hangs when we run a batch blender of our account hierarchy into our working version. When this happens logging into the client seems to hang up everything without much possibility of doign any work.
Has anyone experienced this? The account hierarchy has some 26,000 nodes and some 10 properties at each node.
Does anyone have experience handling DRM crash/hang problems with a best practice or troubleshooting tips? I imagined we might be seeing some sort of locking situation after an http timeout but I am not seeing any meaningful information in any logs, so I appreciate any basic troubleshooting tips.
Agnete

Hi Agnete,
I think I'd suggest logging a service request so that someone in support can have a bit of a dig into this for you and provide the following:
1. An unfiltered application event log from the primary DRM application server in evt / evtx format (to give us full stack traces and some context).
2. A specific example (rough time when blend was run) of when a blender was run that hung the system so that we can try to isolate what was going on at that particular time
I think that any other approach is probably just going to be guess work until we can see what's actually been going on at the time of the problem. Seeing as the log from the batch client is empty in your case that just leaves the Windows application event log where we can look for clues.
If we can see what is happening from the event log that should hopefully let us give you some pointers to get past the issue. At this point I'd suspect that something could be really upsetting a DRM engine process but until we can have a dig in the event log even that's just pure speculation
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Intel HD Graphics won't support my games and software on my 2011 MacBookPro

Well. The title says it all. I often find that games and software is not compatible because of my graphics card. I am sick of this problem and was wondering how i can upgrade my graphics card or get it installed. I understand that Intel HD Graphics is built in to the CPU. Later I found that the 2010 Macbook Pro AND the 2012 Macbook Pro Have a proper half decent graphics card. Can Apple install one in my MacBook Pro?

Welcome to Apple Support Communities
This graphic card is soldered, so you can't change it. Also, Apple can't replace it for another graphic because it's not possible to install a graphic that it isn't included in your Mac. You need another Mac if you want to use those applications

Classic JVM hangs when running Tomcat as Windows Service

Hi!
I am running a Tomcat 3.2.4 application, written with Java 1.3.1_01.
To run it as a Windows Service (W2000), I am using a slightly altered version of JavaService, which works fine so far: I can use both the "hotspot" and the "server" JVM's (by selecting the jvm.dll from the respective subfolder of the JDK/jre/bin folder).
However, when I try to run the same application with the "classic" JVM, the service starts, inside of it Tomcat starts, the first output appears (to the stdout logfile) and after some time Tomcat simply hangs - it doesn't respond to anything anymore, 0% CPU, no output to logfiles anymore, doesn't even respond to normal Tomcat shutdown (e.g. when stopping the service, Windows waits the standard timeout then just kills it).
Using the classic JVM in a console (e.g. not through JavaService and the classic/jvm.dll) works fine! No problems!
Anyone here who can offer any help on this?
Any hints why Tomcat may behave correctly in 5 out of six possible configurations (hotspot-server/client as service or console or classic as console) but hanging with 1 configuration (classic as service)?
Also, on my W2000 box where this happens, the moment Tomcat hangs, I hear a Windows warning sound being played (the standard warning gong), like it happens when an info dialog pops up - only there is no dialog or whatever and the same moment Tomcat's CPU usage drops to 0% (although the app is still in startup and should do some more work for a few seconds).
This also doesn't always happen at the same moment during startup, but each time at a different moment, e.g. I can not pin it down to something that is done during startup, it just happens a short while (sometimes earlier, sometimes later) after startup...
Of course, I could simply say "forget classic, it's being phased out anyway", only: The SAME thing happens with IBM's Java 1.3 VM too (except for the gong sound, which seems to be Sun-JVM specific ;-)! And I would very much like my app to be able to run on IBM's VM (usually I'm using Sun's VMs everywhere, but we have a few stray W2000 boxes with SP2 where Sun's 1.3.1_0x VMs crash with our application [not hang like described above, but really crash, even when run as a console]) and on those boxes the IBM JVM in a console works fine - now I only have to get it working as a service too (and while researching why it hangs I saw that Sun's classic JVM hangs too, so I figured, I first find out why that happens, with the hope that the fix is applicable to IBM's JVM too...).
Thanks already,
Johannes

re setting classpath when using JavaService
for Win2k, Tomcat 3.3.1a, JDK1.2
below is my script for creating/installing JavaService
(based on Alexandria web site version). However, if i
try to add .jar files to classpath (ie, CP environment
variable), the service does not work. It only works
when this single .jar file is there. How can .jar or
.zip files be added to classpath for this service?
I've not been working with Tomcar as a service, so can't help directly, but can offer some comments that might be of use (apologies if they aren't!).
There are Tomcat scripts for V3.1, V3.2 and V4 with the JavaService code from Alexandria SC. Looks like you need one for V3.3 as well?
In these others, there are fairly long lists of jar files in the classpath, so I would expect it to work correctly for the version you are using (unless there is a problem with the way that classloaders are involved, which is something that is known to get in the way for some app server-based programs).
I would expect the classpath to work if changed from what you have listed to something like the following:
set CP=%TOMCAT_HOME%\lib\tomcat.jar;%TOMCAT_HOME%\lib\jaxp.jar;%TOMCAT_HOME$\lib\other_library.jar
Is that what you have tried to do, and found problems?
Does this version of Tomcat bundle all of its resources into a single jar file (tomcat.jar), or is that a file you have created yourself?
Is the problem found when loading and starting Tomcat itself, or from within your server-based application?
Does it fail to load a 'standard' Tomcat library archive, or a jar file containing your own program code?
set CP=%TOMCAT_HOME%\lib\tomcat.jar
echo %CP%
JavaService.exe -install "Jakarta-Tomcat"
%java_home%\jre\bin\classic\jvm.dll
-Djava.class.path=%CP% -Dtomcat.home=%TOMCAT_HOME%
-Djava.security.policy=%TOMCAT_HOME%/conf/tomcat.policy
-Xms128m -Xmx128m -start
org.apache.tomcat.startup.Main -params start -stop
org.apache.tomcat.startup.Main -params stop -out
%TOMCAT_HOME%\logs\stdout.log -err
%TOMCAT_HOME%\logs\stderr.log
Regards,
John Rutter

Query not showing detailed result when run through query Designer or Portal

Hi,
There is one query which not showing detailed result while running through Query Designer or run in Portal.
But strange thing is that it is showing the detailed result when i run it through BeX Analyzer.
While all the other queries don't have this problem in system. All showing the correct detailed result.
If anyone have some idea on this issue plz let me know.
Regards,
Javed
Edited by: Javed Akhtar on Jul 7, 2009 3:59 PM

Hi,
We can do this setting in WAD. Please check the web template and try to remove that setting. When you have hierarchy then we can display only till certain level in portal, this setting is done in web template APIs, but in bex analyzer you can see all the detailed information.
Edited
Go through this thread for some more detailed information
http://help.sap.com/saphelp_nw2004s/helpdata/en/44/7b5f0a95ce12d0e10000000a422035/frameset.htm
Regards,
rik

Intel 4600 graphics card...causes Premiere to crash when I try to view an imported file

I have an hp laptop with 16gb ram and an Intel Core7 processor. Any help on how to fix this would be great. I have tried to switch both the Mercury software and Open GL options. Both still get the same results. Also tried many different forms of media to edite...jpgs..clips with and with out audio. Just greay outs and gives the pop up that it is not working and closes down.

Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Win 7 64-bit, Intel 4600 graphics hangs when running Punch home design software

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