Win 7 clean install

Hello, sorry if this has been brought up a lot before - how do I do a Win 7 clean install with HDD format with OEM OS? My idea was to create a deployable USB, but I soon found that MS will not really let me download an image of an OEM OS, and will have me turn to the OEM provider for this end. I briefly went through Acer tech support but found no way of obtaining (online) the image. Is there some way I missed, or is there different (simpler) procedure for a clean install? Thank you.

@ terenz: I would be fine with making my own installation media, but the (original OEM) Win7 installation will not allow me to create them; only the "recovery" disc which is not enough to make a clean install. So I went to Microsoft site to download ISO image for my Windows copy and it (obviously) refused to hand it to me, directing me to my OEM SW provider (Acer in this case) instead. I am kind of stuck from here on. @ ACE IronFly: Thanks, will give it a shot when I have a chance. Just to be clear - is there a chance erecovery will work after a HDD format?

Similar Messages

Can't upgrade or clean install new Blackberry Link in Win 8 32 bit system

Hi Helpers,
I cant install the New BB Link version on my system - (the previous version ran perfectly).
Whether I try to update or clean install (old version now uninstalled). I get a pane saying that Microsoft visual C ++ 2008 Sp1 redistributable - W8 needs to be installed first.
The process starts that install - but alwayys fails. After that the BB Link install just closes.
I can't seem to attach any screenshots (be helpful to be able to 'navigate' to them rather than type in a path). But I havepasted below the full txt contained in the 'windows installer' pane that appears when the install fails.
Can anyone suggest any way to correct this problem please? Btw, the new BB Link installs perfectly onto Windows 7.
Thanks in anticipation. (On trying to post, I was informed that some invalid HTML has been removed - presumably that was in the 'paste' but I've no idea what it was or whether it affects anything, sorry).
Regards, gil69.
Re: BlackBerry Link v1.2.3.56 (Windows OS) install attempts:-
Windows ® Installer. V 5.0.9600.17415
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start-up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Solved!
Go to Solution.

I went back in the forum history to see Win 8 issues and how they were solved and found this post.
http://supportforums.blackberry.com/t5/BlackBerry-Link/error-1406-and-windows-8/td-p/3012108
I will see if I can find more as it does take a lot of time viewing each page one at a time.

How I do a clean install of Win 8.1

Since my initial post "Why is option to create striped volume grayed out in disk management?"
I have seen numerous threads re doing a clean install of Win 8.1. So I'm re-posting the info I got from Puget Systems http://www.pugetsystems.com/ when I RMA'ed the ZenBook back to The Egg and got a laptop that boots in 1.7 seconds and works.
Edit !That was time before any progs installed. Now that I everything on it's about 20 from hit restart to waiting on me enter P/W.
Regardless of your system the advice I got from PS before the system was even built here in the US should apply as I ordered it W/O an OS.
D/L Drivers from the systems Mfg. site. If it's a DIY Lego then from the Mfg. of products, i.e. chipset, video card, audio, etc.
When Windows begins install;
Choose Custom Install.
Uncheck Let Windows load drivers.
Uncheck any other options you don't want as well. I unchecked about everything and yet*
When OS is installed
Go into add/remove features and enable .NET Framework 3.5.
Restart Then load Drivers. As mentioned in other post I had already drivers Dl'd from Puget's site
and had in separate folder on flash drive.
This is by far the cleanest, best running Windows version I ever had on a system and have been installing since Win 95 A.
Hope this helps some of those who are having Clean Install issues.
* When I started IE 11 my Favorites were already there. ???? I had them Exported but not to Flash Drive yet. Does M/S have link to NSA?
Happy Clean Install to all!
Anymouse

Hi,
Thanks for your sharing on how to clean install Windows 8.1.
I am not sure about what you mean about NSA, would you please give us the full name?
For the IE 11 favorite, if you use Microsoft account to log into this computer and this account is used on other Windows 8/8.1 computer with Sync settings open, the favorites will be automatically synced here.
For more information about the Sync settings, please refer to this article:
'Sync settings between PCs with SkyDrive
http://windows.microsoft.com/en-us/windows-8/sync-settings-pcs
Kate Li
TechNet Community Support

Satellite Pro P100 (PSPA4E) - No Sound Following Win 7 Clean Install

Hello, A European friend really struggling and looking for help.
I have just clean installed Win 7 Home Premium (64 bit) on a Satellite Pro P100 (PSPA4E) which was purchased in November 2006. It was previously running XP and I never installed Vista though the laptop is badged Vista Capable) I followed the Win 7 bios/driver/software install order but I now have no sound at all. Everything that I have tried so far has failed to fix it.
The laptop has a Conexant based audio solution with harman kardon speakers. Win 7 has installed the following driver which reports the following info.
High Definition Audio Device (Microsoft Driver version 6.1.7601.17514 dated 11/19/2010) and Device status: This device cannot start. (Code 10)
Hardware IDs:
HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_1179FF31&REV_1000 HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_1179FF31
There is a second exclamation mark in Device Manager for a further unknown device / uninstalled driver (showing code 28) for a device with a Hardware ID of ACPI\SMCB000 but I do not know what this device is!
Does anyone have any suggestions on a fix for my sound issue?
Thanks!
Martyn

Any one have any thoughts on this issue?
I have failed to locate a working / compatible Windows 7 x64 driver for Conexant HD Audio!
Perhaps there isn't one?
Perhaps I need to try harder?!?
Perhaps the on board sound solution featuring Conexant HD Audio is simply ****** as on www.conexant.com they say manufacturers have TOLD them NOT to make drivers available (... to poor unfortunate users)!!!
I think that manufacturers need to step up to the plate and support / help their customers. I own 4 Satellite Pro laptops running Vista x32 and Windows 7 x64. This one cost me well over £1,200 so I don't want to hear or conclude that it is simply scrap! That would represent truly poor value for money - the kind of business case that would undermine my belief that Toshiba laptops are the best in the business.
Ditto Microsoft - the Windows 7 x64 Upgrade Advisor tool gave me the all clear to upgrade this system. All generally appears fine EXCEPT the lack of sound.
Having now been exposed to the experience of many other laptop owners set out in various forums etc, covering both Toshiba laptops and some other major brands, I have to conclude that the Windows 7 Upgrade Advisor is flawed and that a successful upgrade is somewhat hit and miss affair. Beware!
That said, still hopeful that someone out there will be able to help me fix this issue?
Regards
Martyn
P.S. I can be reached by any Toshiba or Microsoft technical support guru looking to make a difference and help me out.

Help Lenovo Y50-70 Win 8.1 clean install

I'm new to Lenovo, Win 8 and to this forum. I'm considering buying Lenovo Y50-70 Notebook model 59441814 - Intel Core i7 4270HQ, 8GB DDR3L, 256GB SSD, NVIDIA GTX 860M 4GB, 15.6" Touchscreen, 4K UHD, USB 3.0, no DVD drive and Win 8.1 pre-installed. I also have retail MS Win 8.1 Pro "Full Version" 64 bit DVD and key. Would like to upon receipt of latptop to: (1) replace 256GB SSD with a Crucial MX200 500GB SATA 6Gb/s 2.5" SSD, and (2) do a complete clean install using my retail 8.1. Reasons are: increased capacity and get rid of all the unnecessary stuff that Lenovo pre-installs. Since I don't have a DVD drive and I have read there are some issues with boot secure, can someone provide recommendation on sequence of steps to follow. and /or how to.
Solved!
Go to Solution.

hi Forest1,
Welcome to the Forums.
When you receive the Y50-70, can you try these steps:
1. Follow this video disassembly guide on how to replace the HDD with an SSD. Alternatively, you can also watch this youtube video on how to replace the drive.
2. If you're planning to install Windows 8.1 Pro in UEFI mode, follow this guide on how to convert the DVD installer into a USB installer. When finished, boot into the BIOS and set the following settings then hit F10 to save and exit.
- Link to picture
Secure Boot = Disabled
USB Boot = Enabled
OS Optimized Defaults = Other OS
When finished, boot from the USB flashdrive that you created (by tapping F12 and selecting the flashdrive on the boot manager) and you should be able to install Windows 8.1 Pro on the SSD.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Need to do a clean install of Win 7 on my HP Dv7 1464rw. Purchased it with Vista on it and it was up

Need to do a clean install of Win 7 on my Dv7 1464rw. I purchased this computer with Vista on it and HP sent me the upgrade for Win 7 as part of the purchase. Can I reuse these discs or do I need some other disc to do this? Also, Do I need to wipe the hard drive clean or will the install process do that?

Do you have the license key with the Windows 7 upgrade disk? If so you should be able to use it to format and reinstall.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Can I resize my existing Bootcamp partition (leaving XP Pro behind) while doing a clean Win 7 install?

I currently have a Bootcamp partition (30 Gb or so) running XP pro. I want to switch to Win 7, which I understand requires a clean install since there is no upgrade path from XP directly to Win7. While doing so I want to increase the size of my BC partition. (I'm offloading iTunes and iPhoto to external drives and freeing up 60+ Gb so I can make a bigger partition)
Do I just run Bootcamp Assistant and do the deed as if I were starting from scratch, but specify a larger partition?
The full scenario is that I have an HP laptop running Win7, and XP pro in Bootcamp. I want to swap them. Any advice on the process? Activate/Deactivate/Reactivate dance. I realize this is a Windows question, but someone may have done this before.
Thanks for any help.

contrary to kappy, you can buy and use CampTune to resize.
you can't use a HP install on Mac.
you need a retail Win7 to activate on a different motherboard.
Start from scratch. Anything else is likely to have problems.

Thinkpad Yoga - Clean install with Win 8.1 disc and embedded product key

Hello everyone,
I purchased a Thinkpad Yoga that comes along with Win 8.1 and embedded product key.
Will it be possible to plug-in an external drive and install Win 8.1 from a Win 8.1-disc? BUT I don’t want to use the key that comes with the disc, but the key embedded in the bios.
This is my girlfriends Windows 8.1 disc and license. Nevertheless I could use it for the clean install.
But I'm not sure, if the original key from my Yoga will work then.
Thanks
Hutson

I guy on Youtube made a rough tutorial.
http://www.youtube.com/watch?v=lI8AnNBIlLQ
Englisch subtitles available
In the comments he suggests, to download the Iso with anouther win-8.1-key - no matter which one - and to install the system clean. In his opinion the system will get the key from the hardware. He is writing, that there is just a universal iso. So it's no problem to download an iso with another key, even if your system is a Home-Edition and you download it with a Pro-Key.
I will try this.
Hutson

A22m and A21m will not install/recognize internal Ethernet card after WIN XP clean install

Hello,
I have few of A22m's and A21m and a few weeks back I did clean install WIN XP SP2. All is good with the exception of Ethernet card - which is not recognized after the installation. Previously those systems were running XP SP1 and there were no issues with the Ethernet card.
I have tried all possible driver downloads from Lenovo/IBM support site including Intel and 3com and still nothing. Supposedly the Ethernet drivers are native to win XP, but for some reason I can't get them to work.
I want to donate these units to charity, but I want to make sure all works fine.
Thanks in advance,
Andrzej

Welcome to the forum!
Please post the 7-character model number(s) of your A2x ThinkPads (should be something like 262x-xxx), so we can determine the type of mini-PCI card installed.
Also, after downloading the drivers, have you unpacked them from the appropriate directory, should be something like C>Drivers>Win>Ethernet.
Good luck and let us know.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

T500 win 7 clean install wifi problems

Hi there,
I recently did a clean install of windows 7 on my t500 thinkpad. I have downloaded all of the related drivers and installed them.
My problem is that I can not make a connection at all by wire or wireless. The wifi link 5100 does not even show up in the device manager.
Any advice on what I need to do to get this computer running properly again?
thanks!

Exactly, once it installs drivers it will detect additional HW and then install more drivers. It may take 2-3+ restart and reboots to fully detect and install all of the drivers.
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

Satellite Pro P100-327 (PSPA4E) - No Sound Following Win 7 Clean Install

Hello,
I have just clean installed Win 7 Home Premium (64 bit) on a Satellite Pro P100-327 (PSPA4E) which was purchased in November 2006. It was previously running XP. I never installed Vista though the laptop is badged Vista Capable.
I followed the recommended Win 7 bios/driver/software install order but I now have no sound at all. Everything that I have tried so far has failed to fix it.
The laptop has a Conexant based audio solution with harman kardon speakers. Win 7 has installed the following driver which reports the following info.
High Definition Audio Device (Microsoft Driver version 6.1.7601.17514 dated 11/19/2010) and Device status: This device cannot start. (Code 10)
Hardware IDs:
HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_1179FF31& REV_1000 HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_1179FF31
There is a second exclamation mark in Device Manager for a further unknown device / uninstalled driver (showing code 28) for a device with a Hardware ID of ACPI\SMCB000 but I do not know what this device is!
Does anyone have any suggestions on a fix for my sound issue?
Thanks!
Martyn


Hi Michel,
Many thanks for your suggestion. Unfortunately I have tried your suggested approach
probably 20 times or more with around 8 different drivers. So far none have fully
installed and fixed the issue.
Perhaps I have failed to locate a working / compatible Windows 7 x64 driver for
Conexant HD Audio!
Perhaps there isn't one?
Perhaps I need to try harder?!?
Perhaps the on board sound solution featuring Conexant HD Audio is simply
****** as on [www.conexant.com|http://www.conexant.com/] they say manufacturers
have TOLD them NOT to make drivers available (... to poor unfortunate users)!!!
I think that manufacturers need to step up to the plate and support / help their
customers. I own 4 Satellite Pro laptops
running Vista x32 and Windows 7 x64. This one cost me well over £1,200 so I don't
want to hear or conclude that it is simply scrap! That would represent truly poor value for
money - the kind of business case that would undermine my belief that Toshiba
laptops are the best in the business.
Ditto Microsoft - the Windows 7 x64 Upgrade Advisor tool gave me the all clear to
upgrade this system. All generally appears fine
EXCEPT the lack of sound.
Having now been exposed to the experience of many other laptop owners set out
in various forums etc, covering both Toshiba laptops and some other major brands, I have to concluded that the Windows
7 Upgrade Advisor is flawed and that a successful upgrade is somewhat hit and
miss affair. Beware.
Still hopeful that someone out there will be able to help me fix this issue?
Regards
Martyn
*P.S. I can be reached by any Toshiba or Microsoft
technical support guru looking to make a difference and help me out*.

Qosmio F60 Win 7 clean install plus drivers

Hi
I would like to clean install win 7 64 bit on my F60. I've already worked out how to change my boot sequence, [ with the help of this forum], so I'm ready to format & reinstall. However my concerns relate to reinstalling drivers specific for the F60.... Any advice on this process would be appreciated. Is it a matter of just downloading from [http://www.mytoshiba.com.au/support/notebooks/qosmio/f60/pqf65a-00y002/download?os=25] & installing as I need. Can this be tricky?
Any thoughts & guidance appreciated
Regards Lantana
Also would like to update bios...is there a step by step process for that too?

I have a Qosmio F60 & have done a clean install. I'll run you through the steps.
1. Make recovery disks before doing anything else. It's a good backup should there be any problems & will allow you to return the laptop to "out of the box " state if you want. Once the Recovery disks have been made (about 3 or 4 DVD'S), you can delete the recovery partition, but if you're unsure I would leave it as is.
2. There is a folder containing all your drivers and programs on the C drive. Back it up to DVD or a USB drive.
3. Back up your activation information. I used Token Restore (Google it). Back up your data.
4. Install WIN7, use the advanced option, reformat your C drive. Make sure you install the same Win7 version that came with your laptop (ie Home Premium, Pro ect). Don't enter your activation details at this time, but use Token Restore to do this after installing your drivers. After you install Win7, you'll have basic functionality, ie your mouse touchpad will work, cd drive will work ect. Display will be at a lower resolution.
5. Install drivers & utilities. I installed the following in this order.
Intel chipset driver
Intel turbo boost driver
Intel management engine interface
Intel rapid storage driver
NVIDIA display driver
Realtek audio driver
NVIDIA HD audio driver
Dolby Control Centre
HDMI Control Manager
Realtek LAN driver
Realtech Wireless LAN driver
Bluetooth Monitor
Toshiba Value added package (custom install... I didn't install Zooming Utility)
Ricoh card reader
Synaptics Touch Pad driver
Winbond CIR driver
Yuan DVB Tuner driver
Toshiba Eco Utility (optional)
Toshiba HDD Protection
Toshiba Disc Creator (optional if you have other CD/DVD burning software)
Toshiba DVD Player (optional, it upscales DVD's, but not much improvement over WMP for playing DVD'S)
Toshiba Remote Control Manager
WinDVD BD (for playing blu-ray) & the update downloaded from Toshiba website.
6. Install your own software, antivirus, data, restore your activation information then run Windows Update. Also worth running a good defrag program like MyDefrag or Puran Defrag (both free).
I would install the recently released BIOS update prior all this.
It is possible to trim the installation back even further, but I find this gives me full functionality while removing most of the bloat. I do find this better than simply uninstalling unwanted programs, as some like Norton AntiVirus are almost impossible to fully uninstall.
Hope this helps.
Message was edited by: Richo

Satellite L305D S5895: Win 7 can't find HDD or can't format HDD on clean install

I have a customer's Satellite L305D S5895 laptop. This was shipped to me by the customer who tried to install Windows XP Pro, Vista and none would install.
He said he tried all installation CDs he had and finally gave up on it and shipped it to me.
When I got it the partition were deleted so I tried to install Win 7 and when I do doing a custom install I get an error saying the hard drive can't be formatted on disk 0 or it will give an error that no hard drives were found.
I reset the bios to default and no matter what I do it won't format or find the harddrive. I was going to upgrade the bios but the only way I found to upgrade the bios is after windows is installed.
Anyone got any ideas on this laptop so I can get a system installed. I checked the bios and there is no settings for a sata drive, raid drive or IDE drive so it looks like this version can't be changed.
Thanks for anyone who can help.
Rick

The upgrade instructions do not help, I am not doing a upgrade but a clean install and the Toshiba Software Installer for Windows 7 doesn't look like it will work because it is an .exe file and with no operating system I don't see how it can run but I can't find instructions on how to use the installer
I've tried running tests on the drive to see if it is bad or going bad but after trying about 4 different programs and all having the same results I think the drive may be bad.
All diag programs I've tried boot the computer and show "STARTING PC DOS" and they all stop at that point which I guess is an indication the drive is bad because they can't seem to find it, not sure just guessing as to why all stop at this point.
I've tried SeaTools and Hitachi Drive Fitness Test and a few others only to have them all stop at "STARTING PC DOS"

Going to have a clean win 10 install

I have understood that I have to do an upgrade from my win 7 premium home to have a free win 10 license. Thereafter I can find a full win 10 and do the clean install, but I wonder have win 10 all hardware program/drivers for my pavillion?

Re my last post; what I ment is this: Is there a package / set up with all HP-programs I should use after formatting the hard drive and before a clean install with win 10?

Win 8.1: Reset vs Install on partitioned drive (XP- upgrade 8- upgrade 8.1) now need clean install

This is a little complicated.
I have a Thinkpad T-60 (4GB) and a T-61p (8GB)
Both machines have SATA drives partitioned in 3 (System, Images, Data)
Originally, both had XP (the T-61p was RAM upgraded to 8 GB before upgrade (remember the $50 early-bird special?)
I upgraded the T60 without problem (as I recall).
I had to get the 64-bit physical upgrade as you could only download the version you already had (32-bit; remember that disaster?) for the T-61p.
Figuring I had 4 GB on the T-60, I used 64 bit as well, ending up with only 3 GB active. I take it this was a waste and should have just used the 32-bit, right?
I clean installed (as I recall) 8.1 using a generic 8 key (right?) and then an 8.1 key (right?, or is that an 8 key that will still activate 8.1?)
So here it is 3 years later +/- and both 8.1 installs are pretty trashed so...
I downloaded both the 8.1 32-bit and 64-bit .iso's
I have my serial #'s
I tried a Reset on my Server last night (whole disk, no partitions) - it worked, and gave me an option to wipe all disks, or just the C: system disk (which I did, others intact). It is fine, all settings gone, no trash.
Now the question is what will happen with my partitioned drives. I want a clean install on the C: partition, and D: and E: left alone.
Will Reset trash all the partitions and load the entire disk? (NOT what I want) .. or ..
Should I use the Install option? (which I assume will go through the partition manager) and allow me to clean install on C: only.
Lastly, if I have read correctly, there is no point in putting 64-bit on the T-60 (4 GB) as all you end up is 3 GB active anyway, so I should go back to 32-bit and avoid the 64-bit headaches?
Thanks!!!

Hello qudrcps,
About the ThinkPad T-60 can’t only recognize 3GB ram, please take a look the follow thread.
http://forums.lenovo.com/t5/T61-and-prior-T-series-ThinkPad/T60P-Windows-7-64-bit-only-using-3-GB-of-RAM/td-p/377623
Intel Chipsets 945GM and 945PM do not support more than 3GB system memory (RAM), even when a 64-bit operating system is installed.
Please contact the manufacturer to confirm if the laptop support 4GB ram.
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Please explain a bit about other requirements.
What do you mean about the physical disks 0,1? Do you have several disks?
About reset the Windows 8.1, please refer to the following article.
How to refresh, reset, or restore your PC
http://windows.microsoft.com/en-HK/windows-8/restore-refresh-reset-pc
How to perform a clean installation of Windows
http://windows.microsoft.com/en-HK/windows-8/clean-install
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Win 7 clean install

Similar Messages

Maybe you are looking for