Win 7 Offline Files and Captivate

We save files to "My Documents" so that we can use Windows Sync to enable offline files (portability and server backup). Adobe products don't like pointing to network locations for output (published files and such). If I publish to a sync'd folder, it looks like a network file and Adobe products seem to hesitate or complain about this. I can point published files to the hard drive (C: for instance) but I lose the functionality of offline files (sync, backup). I have "aliased" a drive (for instance the L: drive) which Captivate thinks is a local drive (and not a network drive) and that works pretty well. The "aliased" drive points to the sync'd drive (read: networked drive).
Any suggestions for more suitable implementations are greatly appreciated. Thank you.
Michael

Hi,
Do you configure “Always available offline” on the clients? If so, disable it to check if the issue still exists. The Offline Files feature must be enabled on the client computer for files and programs to be automatically cached. Additionally, the
Optimized for performance option does not have any effect on client computers using Windows Vista or newer.
For more detailed information, please refer to the articles below:
Working with network files when you are offline
http://windows.microsoft.com/en-us/windows/working-with-network-files-offline#1TC=windows-7
Configure Offline Availability for a Shared Folder
http://technet.microsoft.com/en-us/library/cc755136.aspx
Best Regards,
Mandy
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Similar Messages

Offline Files and DFS-R (Windows 7 and Server 2008 R2)

Hey,
We are planning to migrate from full roaming profiles to folder redirection instead.
I am testing this at the moment and one thing that's happening is we're getting Sync Errors on the clients. The weird thing is that the errors come from folders that aren't even available offline (set on the Caching tab within the Advanced Sharing
tab on the server).
So the only folder available for Offline use is:
\\corp.domain.com\dfsnamespace\Users
But the sync errors are reporting these:
\\corp.domain.com\dfsnamespace\Public\Templates\...
\\corp.domain.com\dfsnamespace\Public\Resources\...
etc. The Details column shows 'The request is not supported.'
So it seems it's trying to sync any folder in the dfs root folder (\\corp.domain.com\dfsnamespace\*). And I assume 'the request is not supported' error comes up because the folder is not actually available for offline use.
How do I stop this?

Hi,
Do you configure “Always available offline” on the clients? If so, disable it to check if the issue still exists. The Offline Files feature must be enabled on the client computer for files and programs to be automatically cached. Additionally, the
Optimized for performance option does not have any effect on client computers using Windows Vista or newer.
For more detailed information, please refer to the articles below:
Working with network files when you are offline
http://windows.microsoft.com/en-us/windows/working-with-network-files-offline#1TC=windows-7
Configure Offline Availability for a Shared Folder
http://technet.microsoft.com/en-us/library/cc755136.aspx
Best Regards,
Mandy
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Windows 8 offline files and Time Capsule

Hello,
For a number of years I've had a Windows XP Pro laptop connecting to my Time Capsule, with the drive mapped and folders set to 'Make available offline'. Everything worked perfectly.
Now I have a new Windows 8 Pro laptop, and am connecting to the Time Capsule in the same way, with the drive mapped. However, now when I make a folder 'Always available offline' I get errors in the Sync Center saying 'The process cannot access the file because it is being used by another process.'
Without going into all the details right now, I've tried a few things I found in various threads here (mostly Windows 7 related), like:
- setting LmCompatibilityLevel,
- setting EnableOplocks,
- enabling 40- and 56- bit file sharing encryption,
- disabling offline files then re-enabling it, and a variety of other things.
I also can happily make folders available offline on other network disks, so it is just the TC which has the problem.
Any ideas folks?
Thanks in advance.

Hi Roger,
Thanks for your reply, but I'm afraid your suggestion hasn't worked.
I added that DWord value ([HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"EnableLinkedConnections"=dword:00000001) into the registry and rebooted while connected to our network. When
I logged back on, I'd lost my network mapping completely. I ran a gpupdate /force to reapply the group policy. When I logged back on, the drive mapping was back but incorrectly - it was mapped to the root of the 'Users' directory on the file server
instead of users\username as it should be.
I deleted the registry key, rebooted and my drive mapping was back to users\username as expected. However, it still loses the mapping as soon as I do an offline reboot.
The 'Reconnect' option is not checked in our Group Policy.
Ros

Offline Files and folder redirection technology

Is DFS-R used for Offline file sync between Windows 7 and a Windows 2008 servers? i am trying to see if i can move my redirected folders to a EMC NAS device. But i am thinking i need SMB and DFS-R for this?
I cant much material about the technology using for offline files or folder redirection
Can someone help?

Hi,
You can safely use DFS Replication and Offline Files together in scenarios when there is only one user at a time who writes to the files. This is useful for users who travel between two branch offices and want to be able to access their files at either
branch or while offline. Offline Files caches the files locally for offline use and DFS Replication replicates the data between each branch office.
Do not use DFS Replication with Offline Files in a multi-user environment because DFS Replication does not provide any distributed locking mechanism or file checkout capability. If two users modify the same file at the same time on different servers,
DFS Replication moves the older file to the DfsrPrivate\ConflictandDeleted folder (located under the local path of the replicated folder) during the next replication.
For more detailed information, please refer to the article below:
DFS Replication: Frequently Asked Questions (FAQ)
Deploy Folder Redirection with Offline Files
Best regards,
Susie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Web Premium CS4 and Offline Files Issue

My system: Multiple notebooks, laptops running Windows 7 Ultimate, all on a Microsoft Small Business Server 2008 network.
I have My Documents, My Pictures, and My videos folders rehomed to the server via group policy, and when I unplug from the network these folders are available to the disconnected laptop/pc via offline files (and the offline file cache).
My issue: When I install Web Premium CS4 on any machine, if my laptop/pc is disconnected from the network, the offline folders disappear, although the offline file management snap-in tab shows the cache is stored, and when I plug back in to the network, the folders will soon appear. When the folders are visible, the offline status shows "Always available offline".
When I uninstall CS4, the trouble does not get fixed, but a barebones install from a disk image prior to CS4 installation fixes the problem, making me think adobe somehow changes network/registry settings to accomodate their own cache, or maybe something to do with the Adobe Bridge (just guessing). This happens on both 64 bit and 32 bit versions of Win 7.
I have duplicated this issue on 3 different laptops, all with the same result. I opened a case with Adobe, but my case was immediately closed saying it was a Microsoft/network issue. In fact, I would guess the person who worked the case dismissed this out of hand, the case got closed so quickly.
Is there someone out there that has run into this issue?
Thank you,
Bob

Was this issue ever resolved? We are in the process of deploying design premium to around 1000 faculty members, and are experiencing the same issue. I wont know till the end of the day whether i can say 100% that its a CS 4 issue but im running a test on 3 laptops with slightly different configs.
All laptops are win7 enterprise, with folder redirection enabled, same symptoms are occuring.
As a test, i have been testing the offline files at different stages in the laptop bundle deployment to see where it starts to fail. I sync mydocs, undock laptop and then login to check offline files. I then wipe the CSC clean and move on to next step in deployment, and repeat check.
We are at the last step in deployment, adobe design premium CS4, and there have been no failures with offline files so far. After it finishes deploying ill report on my findings.
We have a ticket open with microsoft and our sysadmin has been working with them for a few days to resolve the issue, and so far they have been baffled, escalating the ticket to a debug team. We have not yet mentioned that we suspect CS4 to be the issue, as they would probabily pass the buck and blame adobe, (similar to the OP saying adobe is blaming microsoft); we want them to fully investigate first.
Sincerely,
A Frustrated Team

Offline Files (Background) Sync makes File Explorer and other programs responding slow

Hi TechNet,
I have a problem with Offline Files and
especially with VPN users.
For VPN users, the slow-link
policy is activated with a background
sync interval of one hour. But, when Offline Files is syncing, their File Explorer is hanging (not responding) by creating new files/folders, deleting files/folder, or rename files/folders. This happens only in their (redirected)UserData
folder or with other DFS shares which are cached locally. In other programs (Outlook or Office 2010) when they save data in the UserData folder exactly the same things happens (not responding).
This problem occurs in both the
internal network and via VPN, so bandwidth is
not the problem. When the sync is finished, everything is working fine again.
I've tested:
- Offline mode with scheduled background sync: problem occurs
- Online mode with manual sync: problem occurs
- Rebuild offline cache database: no effect
- Tested with fresh Windows 8(.1) installations and user profiles: problem occurs
- Monitoring SMB traffic with WireShark: no result
- Montoring Windows 8(.1) clients with procmon: no result
- Tested with full DFS paths: problem occurs
- Disable IPv6: problem occurs
- Disable Windows Search: problem occurs
- Browsing in the Offline Files folder (Sync Center -> Manage Offline Files -> View Offline Files) is very slow (with +- 200 files). This occurs also when Offline Files is not syncing.
Does anyone have an idea how I can solve this problem?
Thanks,
Bas
(Sorry for my bad English)

Hello,
May I know if there is any update there?
Please let me know if I can help you more, thanks.
BR,
Steven Song
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Hello Steven,
First, sorry for the late response, I have tested a few things for you:
Offline mode with background sync over a VPN connection: During scheduled sync File Explorer hangs. When bypass the cache by using a UNC path (State: Online) there is also a delay, but this is caused by bandwidth.
Online Mode with Manual Sync over a LAN connection: During sync File Explorer hangs in (redirected)UserData Folders (They are always available offline, maybe this is a problem?). With UNC paths, there is no delay…
The first folder/file is created slowly, but the second is fast.
It's like csc
still
must initialize
the cache…or something…
I m I made some
print screens, but I can not upload them because my account is not verified.......
trT Thanks,
Bas

Cannot Remove Offline Files from Sync Center

I believe I have searched the history of Sync Center issues enough that this is an issue that has not yet been addressed. If so, please point me to the proper article. Thanks!
I was making folders available for offline use in my Win 7 Ultimate edition. We are in the process of moving to NAS servers (with new network names) and I know syncing with NAS servers is not working correctly right now.
So I have unchecked all the folders to make then unavailable for offline. I have also gone to "Manage Offline Files" and tried deleting all offline files for the network drive. However, there is one Network Drive that I cannot get to delete no matter what I try. I have tried Deleting Offline Copy for the drive (which it says is successful), but the network drive and a folder hierarchy remain when I view Offline Files. Also, when I view this folder path in Windows Explorer, it gives a status of "Offline Availability: Available". I find this odd since the Make Available Offline box is not set for any of the files or folders in this path. Also, this message seems odd to me since the only valid messages I have found for this status are "Always Available" or "Not Available".
I have also tried making all of these files and folders available offline again and removed and deleted, but I still have the same problem. I have also tried the registry key to reset the cache for offline files and that did not work either.
Please help me get rid of this because it is driving me nuts!
Thanks.

OMG!!!!THANK YOU SO MUCH!!!!You have no idea how long I've been trying to get rid of those files!I've had those files for about a year or longer & no one could tell me how to
get rid of 'em,& plus I know a lot about computers(:/ I'm somewhat of a hacker too,you could say)so you(not you specifically,but people who are not knowledge based with computers)can only imagine how
FRUSTRATING it is to not no the answer!I mean I had just short of
50GB eating up space/memory on my computer,just because the other computer was renamed,and placed under a new server & wireless network;so I couldn't re-sync them under the same partnership because the associated computer wasn't/couldn't
be found,even though I had changed the computer name back & tweaked both the server & wireless network to match the original proportions or requirements for the partnership!I mean I was even thinking of removing my hard drive & mounting to another
computers hard drive(proverbially the partnered computer)to get deep within the system files without causing any structural damage to the motherboard or operating system(kinda like the time I accidentally compressed the boot the boot drive!:'(
That was not fun,it took me about a week to repair that thing!)by some sort of computer failure!So I made this new Windows Live account(I forgot my other one)just to say thank you!This really helped!:)

E61 - PC Suite - Offline File - Sync issues

Hi there,
I wonder if anyone can help please
I've seen another post similar to this, and I've tried the suggestions, but I still have the problems.....
Phone: E61
Phone Software number: (I forget, but Nokia updater said it was the latest version)
PC Suite Version: 6.83.14.1
OS: Win 2000
OS Service Pack: 4
Connection: USB
Email Client: Outlook 2002
Office Client: MS Office 2000
Sync Settings: Update Both Ways
Conflict Settings: err.... Phone wins I think
Synced Items: Calendar, Contacts, Notes, Tasks. No email is synced.
OK, whats happening is this...
When my user connects his phone to the laptop, he gets 3 messages pop up, saying "Your offline folder file could not be configured. C:\Outlook\Outlook.ost"
He clicks OK on each and they go away and all SEEMS to be OK
Then when he looks in his contacts, he has a new seemingly blank contact.
When you open that contact, all the personal details are blank, but in the notes box at the bottom of the General tab, it has a load of info about using Contacts. Not sure if this is from the E61 or from Outlook
Also, my user may edit or delete an appointment or contact from the phone, and when he gets back to the laptop and syncs, the edited/deleted item will reappear as normal on the phone.
Similarly his PA may edit or delete something from his account (PA has delegate access to Outlook) and when the user syncs, the edited/deleted item in Outlook is restored.
He has had issues in the past with the phone, in that for no reason it stopped syncing.
An update to the latest version of PC Suite always sorts that.
Also he has recently had his phone replaced as his originally wouldnt power off properly.
It has had isses before and after the phone was changed.
What I've Tried
Uninstalled and reinstalled PC Suite, the latest version (6.83.14.1) was already on it, but I downloaded a fresh version anyway and reinstalled - No Good
Downloaded and installed Nokia Updater. Checked the software on the phone, and that was the latest version too.
I guess I could set the CONFLICT settings to Always Ask if there are confllicts, but my user assures me that he rarely (if ever) on his phone edits the same item as his PA does on the laptop (well not actually ON my users laptop, but via his Delegate Access)
Do you think this may be because my user has given delegate access to someone else?
We have about 5 of these devices in the company, and this is the ONLY one to have any problems.
As far as I'm aware, none of the other users have given PA's Delegate Access
Not really sure what else to try
Any help and suggestions will be very gratefully received
Many thanks
Steve

Hi Miksu,
I tried the following....
a new contacts folder, no good
a new calendar, no good
a new outlook profile, no good
wiped all the phone info (contacts etc) and resynced afresh from laptop, no good
I'm still getting the same issues...
1. Random appointments that have been edited, moved, deleted, reappear in their original form
2. "Offline folder file could not be configured" even though when I recreated users profile I created a new file, and also my user is a local admin.
Each time the phone tries to sync this message pops up 3 times, you click OK each time and then it continues
I've also ensured that everyone has full control to the folder containing the offline file, and also shared it out, just incase PC Suite is having trouble with permissions.
One thing I did notice is, that any appt created on the phone is defaulted to a Private Sync, whereas all created on the users laptop and his PA's PC are Public Sync
Havent yet managed to make a connection between Private and Public synced items but maybe this is my problem
I've also set the phone to sync every 15 minutes whilst connected, as thought maybe the info is old by the time the user disconnects and goes offline.
Also, PC Suite is set to Sync in Both Directions. THis is needed as my User does add stuff that he needs syncing to his Outlook profile.
Does anyone think that having a user creating/editing etc on the phone, and also on his laptop, and also a PA editing as a delegate via the PA's own PC is freaking out the phone/PC Suite... too many cooks and all that?
Cheers
SteveMessage Edited by stevepud on 31-May-200710:26 AM

Better library management & offline files

Having recently converted from Aperture (mostly on account of more fluid editing, more intuitive brushes [I can go into detail if desired], and IMHO better image quality for my main camera), I do miss one aspect of Aperture's file management: the fact that the hierarchy of "projects" and folders that I see within the program can (though need not) be decoupled from the physical file organization. This means I can start a library with, e.g., all photos arranged in folders according to date, and all on my local disk initially. I can then select an arbitrary subset of the files (e.g., as the result of a search) and "relocate" those files off my local disk and onto a server. The key here is that in the hierarchy that I have created inside Aperture (and hopefully one day Lightroom), the photos still appear in the same place as before I relocated them! (There's just an optional badge in the right corner telling me that the photo is "referenced"; this also similarly indicates when a photo is currently offline.)
In Lightroom, the only way I have managed to simulate something vaguely equivalent is to have two hierarchies, one on the local disk and one on the server. So I might have a folder ONLINE/2010/august/19 which I could then move (in toto) to SERVER/2010/august/19. But for one, unless I remember which photos have moved offline, I now have to look in two different places in my hierarchy. Moreover, it only really makes sense for entire folders; moving individual photos seems like a recipe for massive confusion. Ugh.
Note that I am not suggesting that Lightroom store files in a proprietary folder hierarchy ("managed" in Aperture parlance), but I really do like the ability to have the physical location distinct from the "logical" organization I have created within the program. This is just an additional level of indirection internal to the database, and oughtn't be that hard to implement --- and compared to Lightroom's current approach, it is way more flexible when it comes to managing large libraries IMHO.
Oh, and incidentally, if a photo has gone offline, Aperture indicates that fact via a discreet little icon (which can be turned off). Lightroom insists on splashing "This file is offline" all across the preview. It's a useful message, to be sure, but if I just want to show someone the previews of some pics that happen to be offline, I'd like to be able to turn that message off so I can see the entire picture.
Anyway, add the ability to "relocate" without changing the "virtual" hierarchy of folders, and let me turn off that annoying message for offline files, and I'll be in heaven. And major kudos on the improvements in image quality in Lightroom 3!

Use collections. They are the equivalent of your projects and albums.

Disable Offline Files

Am trying to devise a package to push to W2K (fully-patched) workstations
that will disable Offline Files (in Windows Explorer, Tools - Folder
Options - Offline Files tab - uncheck Enable Offline Files). It turns out
that it is not an easy, quick reghack. Additionally, we "lock down" our
users, users are USERS and not administrator-equivalent. We are using
client 4.91 with mixed SP1 and SP2. We use ZEN 3.2 SP3. Server is NetWare
6.5 SP?
The following regkeys are part of the disabling process:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Applets\SysTray]
"Services"=dword:00000017
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\NetCache]
"DefCacheSize"=dword:00000415
"Enabled"=dword:00000000
However, just using those keys don't disable the feature (if you enter
these, it doesn't disable the function - the function stays retained).
I found the following additional information:
C:\Winnt\CSC is a hidden directory, and when you Enable Offline Files, 2
"system" files are created (if they didn't exist) - 00000001 and 00000002.
You can delete 00000002 anytime, but not 00000001 unless you disable
Offline Files. You can not delete 00000001 unless you disable Offline Files.
I can easily push out a reghack for just about any other program with no
issues, but this is something else (and, nevertheless, frustrating).
Problem: Just inserting the regkeys manually, clicking on the REG file, or
pushing the keys via ZEN, does NOT disable the Offline Files option.
QUESTION: Has anyone used ZEN to successfully push out a method to disable
Offline Files, and if yes, what is needed to disable that functionality?
Thank you.

Use a Group Policy:
\Computer Configuration\Administrative Templates\Network\Offline Files\Allow
or Disallow use of the Offline Files feature
Craig Wilson
Novell Product Support Forum Sysop
Master CNE, MCSE 2003, CCNA
Editor - http://www.ithowto.com
(Seeking Full-Time Expert? Drop me a note :> )
<[email protected]> wrote in message
news:[email protected]...
> Am trying to devise a package to push to W2K (fully-patched) workstations
> that will disable Offline Files (in Windows Explorer, Tools - Folder
> Options - Offline Files tab - uncheck Enable Offline Files). It turns out
> that it is not an easy, quick reghack. Additionally, we "lock down" our
> users, users are USERS and not administrator-equivalent. We are using
> client 4.91 with mixed SP1 and SP2. We use ZEN 3.2 SP3. Server is
> NetWare
> 6.5 SP?
>
> The following regkeys are part of the disabling process:
>
> **************************************
>
> [HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Applets\SysTray]
> "Services"=dword:00000017
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\NetCache]
> "DefCacheSize"=dword:00000415
> "Enabled"=dword:00000000
>
> **************************************
>
> However, just using those keys don't disable the feature (if you enter
> these, it doesn't disable the function - the function stays retained).
>
> I found the following additional information:
>
> C:\Winnt\CSC is a hidden directory, and when you Enable Offline Files, 2
> "system" files are created (if they didn't exist) - 00000001 and 00000002.
> You can delete 00000002 anytime, but not 00000001 unless you disable
> Offline Files. You can not delete 00000001 unless you disable Offline
> Files.
>
> I can easily push out a reghack for just about any other program with no
> issues, but this is something else (and, nevertheless, frustrating).
>
> Problem: Just inserting the regkeys manually, clicking on the REG file, or
> pushing the keys via ZEN, does NOT disable the Offline Files option.
>
> QUESTION: Has anyone used ZEN to successfully push out a method to disable
> Offline Files, and if yes, what is needed to disable that functionality?
>
> Thank you.
>
>

Photos Received as win.dat File

I have tried to e-mail photos to myself and in many cases they arrive as win.dat files and not jpeg files. Other times they arrive OK. Does anyone know why this is happening? I'm assuming it is related to file size, but I'm not sure. Is there a file size limit?
Thanks.

http://www.joshjacob.com/mac-development/tnef.php

Offline Files Issue

Hi all,
We seem to be having a strange issue with Offline Files and resolving conflicts. It seems that files that have had no change seem to be flagged as changed and show in the Conflicts list awaiting user input. However, when the user tries to resolve the conflict,
only the "Keep this version - Remote path" option clears the conflict! The "Keep this version - On this computer" just drops the dialog box but doesn't clear the conflict...
Note that a "real" conflict works resolves as expected (both options work)!
Here is a screenshot of an example file - http://tinypic.com/r/20iyih2/8. As you can see nothing is different about the file.
A bit of background....
The clients are Windows 7 Ent SP1. We are running a Server 2012 File Server with a Domain Based DFS Namespace. The files that are having the issue are pointing to the shares under the DFS root.
Has anyone come across this before, or does anyone have any ideas?
Thanks,
Adam

Hi,
A strange issue, there're two same versions shown up in the "reolve conflicts" dialog box, which one is the real version, I mean which one is really modified? on this computer or on remote path?
Does the "fake sync conflicts" only occurred in this particular document or occurred in all documents? Please also check if there're sync errors in the "view sync result" or in the event viewer.
Regards
Yolanda
TechNet Community Support

Windows 7 Offline Files Recovery

Thanks for all your help!
Facts: Domain Network, Server 2012, Folder Redirection Enabled (Docs Only), Shadow Copy Enabled, Windows 7 Clients
I have a domain user who was not syncronizing with the server through Folder Redirection. We deployed a GPO to disable Offline files and sure enough, she reported that her files went missing. We looked at the Shadow copies only to find that the folders are
in fact empty.
Attempts: Shadow Copy, HBCD (to access the CSC folder offline, turned up empty)
Are there any tools or techniques that I am missing here to recover her files? Remember this is Windows 7.
All your help is much appreciated.

Hello all,
Just thought I should come back and share my findings.
FolderRedirection can be a useful tool, but can be a pain if used or removed improperly. I found that permissions can play a role in Syncing documents, if permissions are modified for whatever reason in the server, it will not always sync properly and the
user will mostly not notice. This will cause your system to hold "temp" files on your pc.
I had success with Recuva for file recovery but mostly the classic HBCD, this allowed me to browse the contents of CSC without hassles, and move to the local drive. The particular machine in question did not turn out successful, but these methods worked
for the remaining.
Thanks to all for your help.

Offline files - strange issue

I just took on a short film in which an assistant editor handled the log and capture / file organization and handed off the project to me on a harddrive. The footage was captured from P2 cards, and I am not familiar with logging from P2.
When I hooked up the HD in my own studio, a good 20 files showed up as offline. Strangely, I couldn't find any of the offline files searching throughout the project (though it is a very dense project and I could just be missing them). So, I did the obvious first thing to do and did a search within the project file for the offline clips. The search results for some reason showed clips with different names than those I was searching for, and these clips weren't even offline. I looked at all columns in the browser, and no fields listed the name I was searching for. Last, I did a spotlight search in the finder for one of the files in the offline file list and did find the file, though when I manually navigated to it in the reconnect window, it did now show up as a file with a matching name.
What is going on? Why does the search not show the offline clips and how can I locate these offline clips?

**** .. I hadn't heard that, and we are not able to cut in FCP 6.
Well since I've scavenged the project for offline files and have found none, I guess I'll just attribute the issue to working with P2 in v5. Hopefully this isn't one of many issues I'll have (crosses fingers) .. thanks for the help!

Word crashing whilst offline files enabled

Hi all,
Having a few issues with Microsoft Word crashing whilst using offline files through the Sync centre.
We use folder redirection to a central server, and supplement this with offline file sync for when they are off-site.
When 'Online' the documents can be opened and saved without issue, however as soon as the laptop is taken home, Word will open a document and then crash. The same goes for trying to save it. A new document will not crash until a save is attempted.
I believe this is down to offline files and perhaps the location they are trying to save in (C:\WIndows\CSC??). Anyone have any ideas on a fix? I'm going to play around with permissions a bit later to see if that has any effect, and also try saving and opening
from a local location (such as USB).
MS Office 2010
Windows 7 Enterprise 64bit
Lenovo L430 ThinkPads i3 4GB RAM Integrated graphics
Thanks.

Hi,
In regarding of the issue, I have some questions about the issue:
Did the other programs crashed when you opened the other format of the offline files, such as Excel file, txt file?
Did all the local Word 2010 files crash when saving?
Let's do the test to narrow down the issue:
Open a other format offline file (Excel or other) through Sync center, if it still makes the program crashed, please try to
reinitialize the offline cache and then follow the below link to re-use the offline file:
http://windows.microsoft.com/en-us/windows/working-with-network-files-offline#1TC=windows-7
If the issue only occur with Word offline file, we may force on the Word program itself. I recommend we may try the steps mentioned in the following article and check if it helps:
http://support.microsoft.com/kb/921541
If the issue still exists, please try the following methods:
Verify/install the latest updates
Start Word in safe mode, the issue may be caused by some add-ins. (http://office.microsoft.com/en-us/powerpoint-help/work-with-office-safe-modes-HP010354300.aspx)
Repair Office 2010.
Hope it's helpful.
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

Win 7 Offline Files and Captivate

Similar Messages

Maybe you are looking for