Win 8.1 11.1.4.62 update broke my iTunes
Hello,
I got an update notification in iTunes and went ahead and am now unable to start iTunes. I receive the message Entry point not found. The procedure entry point [email protected]. Have reinstalled/rebooted/repaired and no luck. Any other ideas?
Thanks,
Icky
See Re: iTunes 'procedure entry point' error.
tt2
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The title says it all ...
I had to reinstall Win 7 and PS CS5, and the updates fail even when opened using 'run-as-admin'. Why?If you are using Help 》updates, it is outdated. You can however go to Product Updates on the Adobe.com website and download your updates there. I am not at my desk b<t when I get back, I'll get the links unless someone else can do that sooner.
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update crashed my itunes app?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I ran an itunes update, but now itunes won't open as it says it hasn't been installed correctly. How do I reinstall it?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Apple support had not responded to my requests for clarification. The update corrupted both ITunes and Office Outlook mobileme. The error message when I tried to start up I Tunes was Error 7 Windows 193. I un installed I Tunes and re installed the latest ver and encountered the same error message. I finally did a system restore. Was this a one time problem or is the update bad. In over 30 years I'd never had a problem with any Apple update.
Hi Lutacrew,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?
You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052 -
After 'updating' the newest iTunes version, I cannot sync my iPod Nano! The 'old' version recognized and showed in icon to sync, but the newest version does not. Is there a way to sync the older iPods?
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
App update available from iTunes, but not from iOS ?
Found earlier today that one app had an update available on iTunes on my PC (Windows 7) ... while it wasn't available from the app store on my iPhone. The iOS app Store kept showing the old version of that app as the latest. Had to sync the iPhone with iTunes to transfer the update. How can that happen? ... and no my App Store app on iOS is not completely broken, as it keeps giving me updates for all other apps ... so far. Meaning that my Apple ID isn't a problem either.
On the iPod open the App Store app > Updates > Purchased then redownload. If nothoing shows make sure you are signed in with the same Apple ID that the purchase was made with:
Settings > iTunes & App Stores > Apple ID -
My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
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When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?
You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up! -
I have itunes in windows xp, but my ipod touch has updated version of itunes. Windows xp cannot get updated itunes. I am having difficulties transferring my music into my computer. Does any one have an idea how to do it?
iTunes 11 is compatible with
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
Try:
Trouble installing iTunes or QuickTime for Windows -
Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????
Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to.
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