Win 8.1 and HP wireless printer

I can print using USB cable but it will not recognize it as a wireless device HELP

Hi there @nwhitaker57
Welcome to the forums
I read about how your printer is not recognized as a wireless device and I would like to help you out.
Please let me know some more information, for example, when you run the wireless setup wizard from the front panel of the printer, does the printer detect and connect to your wireless network? Please tell me exactly what happens when you try this.
Also, when you run the installation set up on your computer, what type of issues are you seeing? Please tell me the exact errors and send me a screen shot if possible.
I hope to hear from you and work on this some more, take care
R a i n b o w 7000I work on behalf of HP
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What's the difference between HP Wireless G Print Server and HP Wireless Printing Upgrade Kit?

Hello!!
What’s the difference between HP Wireless G Print Server and HP Wireless Printing Upgrade Kit?
I found two things as follows.
1. MAC support
2. USB dongle
Is there anything else?

Now I’m clear!!
But there are descriptions for each on your home page over view tab. Due to this forum restriction; I cannot put the URL here.
They say for each as follows.
HP Wireless Printing Upgrade Kit --- Retain full all-in-one wireless functionality: print, fax from your PC, scan, and access photo memory cards access and PC status
HP Wireless G Print Server --- Get the same functionality with your all-in-one: printing, scanning, photo memory card access, PC faxing, and printer statusSo I got confusion, that’s why I did not get the difference for them.
And I found wrong description on your HP support document page. I recommend that you correct it, because it put consumer into confusion and break to buy this product.
The title is “HP Wireless Printing Upgrade Kit - Setting up the HP Printer with the HP Wireless Printing Upgrade Kit in Windows .”
The wrong description is “NOTE: You must turn on the computer with the computer adapter in order to print to the wireless product” at last line of “Step two: Configure other computers to use the printer. “
You can erase this line!!

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

Leopard 10.5.6 and HP Wireless printing problem

I have a client with a iMac 20" model, shes been having problems with her HP wireless printer for a while now (Photosmart 7280), its setup with static IP, installing the HP software, it can sense the printer, both Bonjour and IP, but when come to printing, it will start the queue as you would expect, but on the printer it simply display 'Printing' and thats it, it just sits there doing nothing else, you cant even cancel the printing, thinking its a fault with the printer, we went out and got her the latest HP Photosmart 8180, guess what ? it does the same thing.
I searched through HP forum, and people are blaming OSX that after 10.5.1 it broke the wireless printing, because I recalled that her old Macbook running tiger never had this problem with the old 7280 printer (sadly its been upgraded to the latest Leopard before Xmas)
With the new 8180 , I use my Notebook running XP Pro and connected to it wireless and printed first time, so the problem does seem like its coming from OSX Leopard, but sadly I cant find a solution, I posted twice on their messageboard but not a single reply after 2 months, so I am hoping that some experts here may have a solution or workaround to this.

dimsumbox,
I am probably having the same issue as you are. The "HP IP Printing" is not listed in the drop-down menu under "More Printers". As such, attempting to print over the wireless is not working.
Using a wired connection, and selecting "Default" I am able to add the printer and print to it.
On a home network, you may see the printer under "Default". Unfortunately for me, my wired and wireless networks are separate and this option does not work for me.
The printer in question is a Color LaserJet 3500n, and I'm attempting to locate how I can add the "HP IP Printing" option without reinstalling the entire system.
Message was edited by: green spyder

Connection between Palm Pixie Plus and Photosmart "wireless" printer.

I've had the palm Pixie Plus from Verizon...I was having no problems connecting to my laptops(2) and my Hewlett-Packerd Photosmart printer..until Palm Pixie Plus went into an update and now the printer does not communcate with the 2 laptops making it useless to us as a wireless. Neither Palm Pixie nor H/P printer can find a solution.
We've been on the phone with techs now for 4 days and countless cell phone minutes. Neither wants to accept blame. We've tried just about EVERYTHING.
Post relates to: HP TouchPad (WiFi)

Hello chasseur,
Welcome to the HP Support Forums!
I would like to help you get the HP printer connected to the new network you have. Can you let me know what HP printer model you have?
Thanks,
JERENDS
I work on behalf of HP
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8.1 upgrade and lost wireless print from apps

system kept telling me to upgrade to 8.1 on my 1 year old amd hp so i did but did not have a system restore scedual and did not make a restore disk (stupid me ). i am not pleased with all the changes made but i could make due except i can no longer print to my wireless hp photosmart 5225 printer. i have uninstalled and reinstalled and in hp print dr it ffails first test but works on second so it says there is a software problem to uninstall and reinstall . i'm lost

Welcome to the HP Forums jdhs69,
I see by your post that you aren't able to print wirelessly since upgrading to Windows 8.1.
I can help you with this issue.
Is this the Photosmart 5525? How Do I Find My Model Number or Product Number?
Print a configuration page to get the printer's IP address.
Printing a Network Configuration Page.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)
If it loads the printer's network page then the printer is on the network.
Power cycle the router, computer and printer.
Try printing again.
If you are still unable to print, then run the add printer wizard.
From the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printer,
click on add a printer.
Test the printer.
If the issue persists then uninstall the printer software. Uninstalling the Printer Software.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if that is causing the issue. How To Change Windows 8′s Startup Programs. Click on the start up tab disable all the programs running.
Then download and run the HP Printer Install Wizard for Windows.
Test the printer.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Mac and Linksys Wireless Print Server

I have a wireless print server connected to an HP 940C that I cannot get my iMac to print to. It finds it on the network, but is not printing. Any ideas??

It is probably a driver issue.
It may work with a third-party driver such as the HPIJS drivers or the Gimp-Print drivers, but this is not the case with all printers.
Though for 10.3, this guide may also help.
Printing to a network ethernet printer (which has an IP address) from a Mac running OS 10.3.x
http://www.ifelix.co.uk/tech/3005.html
iFelix

Can I set up wireless internet and a wireless printer at the same time?

I have an AirPort Express configured already which allows wireless access to the internet (as it is connected to my broadband router) but can I also configure it to allow wireless printer sharing at the same time?
I would appreciate an answer on this as I have been unable to determine it so far.
Many thanks

The Express has a single Ethernet port, whereas, the Extreme has four would be one of most distinguishing feature differences. Obviously size differences would be #1. (ref: Identifying AirPort Hardware)
When connected directly another router, you have (effectively) two routers in series. In this configuration, the AirPort Express would need to be reconfigured as a bridge. This will allow the broadband router to provide both NAT & DHCP services for all the wired/wireless clients connected to either router.

Connection between android tablet and a wireless printer

Good day!
Can i install HP deskjet 3050A e All-in-One J611a device software without using the cd hardware for me to be able to connect my android tablet version 4.2.2 and the said printer?

Hello @GC2,
Welcome to the HP forums.
I understand that you are interested in connecting your Deskjet 3050A to your Android device.
I would like to help.
As long as your printer is on the same network as the device, you should only need to install the HP ePrint app.
Getting Started with HP ePrint Mobile Apps
This app will take place of the printer software.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Win 7 laptop and Deskjet 6980 Printer don't connect wirelessly

Hi,
I installed the Windows driver for the HP 6980 printer. The printer shows as being "offline" in Windows control panel. The printer network light and wireless status light are on. I ran the HP Home network Diagnostic Utility and it tells me:
1. HP software required to connect to the printer is not installed
and then from the "advanced" tab it tells me further that
2. The HP Service SLP is not installed
3. HP service hpqcxs08 is not installed
4. HP service device discovery is not installed
So, how do I get these things installed?? Where do I get them?
Is this really the problem or is there something else going on?
I have Verizon FIOS and an Actiontec router. Do I need to give the printer a static IP address (as suggested by the HP install manual)??
Any suggestions/advice much appreciated.

Hi,
Is the printer connected to your wireless network?
A solid blue light indicate a proper connection.
If it is blinking it means the printer is disconnected from your network, temporary plug a USB and go to Applications > Hewlett-Packard > Device Utilities. Follow the HP Setup Assistant to reconfigure the wireless connection.
If the printer appear as connected please clarify your router brand and model in order to better understand the problem.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

I have a macbook pro and aphotosmartD110 wireless printer. I was told that if I install the printer software on my computer, it will no longer print wirelessly. Is that true and how do I scan wirelessly without loading in the software?

I have a macbook pro and a photosmart D110 printer. I was told that if I load the software for the printer onto my mac that it will no longer print wierlessly. Is that true and how can I scan wirelessly without loading the software? Also, can I just connect my mac to the printer with a cable and scan or do I need that software loaded onto the mac? Thanks for all help!

If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
This HP document may help explain how driver software is distributed now:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

Issues with Deskjet 5650 and Linksys wireless print server.

I have a iMac DP 1.8, a iMac G3 700 mhz running Tiger and a Toshiba laptop running XP and I am on a wireless network. I use a Linksys WRT54G router for the wireless and I am using a Linksys WPS54G wireless printserver to connect an HP Deskjet 5650 to the network. This was all working fine for the past 2 months until Monday evening when the Mac's lost connection to the printer. However the Toshiba can print to it just fine.
I cannot for the life of me figure out what happened. The iMac DP recently had a security update for intel installed this past Monday, but no updates have been installed on the G3 iMac. I have contacted Apple, HP and Linksys and they have been no help at all. Apple says it's a Linksys issue, Linksys says it's Apple issue and HP is just cluless. I would appreciate any assistance offered.
Thanks
iMac DP 1.8, iMac G3 700mhz Mac OS X (10.4.5) Linksys wireless router WRT54G, Linksys wireless printeserver WPS54G

Paul, I am amazed you were ever able to print via the Linksys wireless server on your mac. I have the identical router and print server, and only the Windows PC's on my wireless network have been able to share the printer on that wireless server. I've been unable to find a driver for my iMac, and could never get the iMac to find the server. Finally gave up and bought an HP 2600n color laser and connected it directly to the iMac via USB. You're right about lack of help from Linksys. There is an Apple folder under "unsupported" on the print server installation CD, but there's nothing helpful in there.
iMac (Intel) Mac OS X (10.4.5)
iMac (Intel) Mac OS X (10.4.5)

Is it possible to have an HP and Canon wireless printer on the same wireless home network?

I presently have a Canon MP560 printer on my wireless home network. I do not have this printer installed on my computer. I purchased an HP 3520e-All-In-One hoping I could have both on my home network. My os is Windows 7 64bit. I tried to install the HP 3520e, and received the following error message - "Your printer failed to join the wireless network", and said the issue was that MAC address filtering may be enabled on my computer, which it is not. It is disabled. Question: Is there a workaround to have two wireless printers on the same network, and if so, what is it? Thank you so much for your help.

Hi,
I actually have 3 printers from 3 vendors on my home network. I have tested using MAC filter and w/o MAC filter, no problem at all. The MAC filter should be on the router, not from your computer. Have you checked that ? My suggestion: use a computer on the network to connect the printer using USB cable then setup from there. The printer will use EXISTING setup from your computer and you won't need to enter security key.
Regards.
BH
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BT hub 4 and HP wireless printer

Hi,
I have taken advantage of the Hub 4 for the dual band connectivity. What didn't come accross in my mind was if devices connected to 5GHz frequency could connect to printer on 2GHZ freq and print etc...
Is it possible if I use USB port on the BT hub 4 to connect printer and print wirelessly from devices etc...
It is a pain to switch networks just to print
Jamie
Solved!
Go to Solution.

Dual band routers transmit 2.4Ghz and 5GHz and that software inside the hub connects the two so that they are seen as one network rather than two. This would mean that your printer should just see your network and accept any jobs that are sent from it regardless of the frequency of the device that sent it.
As far as I am aware the only thing that would cause this not to happen would be faulty software not connecting the two or if the two frequencies have been given separate SSid so that they are effectively two networks.
Make sure you set Homehub up with only one SSid and passkey and all your devices should see and communicate with each other on your network. Remember to search for you Homehub on your printer and enter the new passkey that came with the hub.
I believe you can connect your printer to the USB on the Homehub but I am not sure if anybody has got this to work yet. No doubt somebody will post if they have done it.

WIN 8 incompatibility with 4635 wireless printer !!

Tried everything in the 1 sheet guide ! Unable to print to my wireless HP 4635 printer from my HP 14" notebook!! Both are new!!
When I called the support number they offered to sell me the drivers for $100. I hung up!

You need to use the CD that came with the printer or you can download the drivers off the HP web site.
Download and install the full featured software and drivers here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=us&dlc=en&sw_lang=&product=3831...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Win 8.1 and HP wireless printer

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