Win 8.1 - Is it Compatible​?

At the invitation of Microsoft I attempted an upgrade from Win 8.0 to 8.1 on a new (2 month old) envy laptop.  The upgrade demolished my system.  Microsoft tech support was unable to offer help other than to suggest a roll back of the upgrade.  Unfortunately, the system was so scrambled that the only option was a rebuild from the hp supplied recovery disks.  The rebuild hit a snag which is being resolved with HP support (invalid Win 8 product key); however, a more pressing concern is what to do when 8.1 re-arrives.  I really don't want to go through the disaster recovery scenario again.  There must an incompatibility between the laptop and 8.1and I would like to find out how to detect it before letting the upgrade apply.  Initially that incompatibility became evident in the audio (no sound); however, as I poked around the damaged system before applying the hp recover disks, I found that many drivers were dropped.  Again, how can I detect the incompatibility before letting the upgrade apply?

PaulK1 wrote:
... There must an incompatibility between the laptop and 8.1and I would like to find out how to detect it before letting the upgrade apply. ....
Hi,
Only Micrsoft knows which/what areas have changed from 8.0 to 8.1. Very interesting: I ran 8.1 Preview NO PROBLEM on 1 of my machines but having problem with REAL Windows 8.1.
Regards.
BH
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