Win 8.1 Pro, iTunes install fails with "could not open key"

Have tried complete uninstall as required by "Remove and reinstall" Did not work.

Okay ... although you've got a Windows 8 (rather than a 7 or a Vista), let's try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

Similar Messages

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any

I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?

If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"

Trouble installing updates. "Could Not Open Key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E5237 5DB49. Verify that you have sufficient access to that key, or contact your support personnel."

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!

Acrobat Pro won't install: Error 1402: Could not open key on install attempt

I've been stuck in install hell for the past week. Here's my issue: I have Adobe Creative Suite 3 Design Premium and want to install it on a PC running MS Vista, but when I attempt an install, I cannot install Adobe Acrobat 8.
Reading the event viewer, I get the following type error:
Product: Adobe Acrobat 8 Professional -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{8AD0743E-113B-4E26-BA21-1E9A71098F41}\InprocSe rver32. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Here's the problem: I'm basically playing whack-a-mole. Each time I go into regedit to change the registry permission for the named folder and attempt to install again, I get a new error saying that the Adobe install software could not open some other key. Each install attempt takes 15-20 min, and I must have done this 20+ times over the past week.
I've done all the obvious things like uninstalling everything Adobe (including my browsers Flash plug-in), running the CS3Clean software, running Vista in selective start-up, running setup as an administrator, barking at the moon, ect.
All the affected permission issues some to reside in the CLSID folder, but there is no way for me to set the permissions there and have them apply to all the subfolders without getting some sort of "whatever, we do what we want" error.
I'm at my wits end here. I've posted this to the Adobe customer support page, and four days after the supposed 25 hour turn-around, I still have yet to hear from Adobe. Any help would certainly be appreciated.

i suggest a best way to solve this maan,
follow this,
create a new administrator user on your xp,
log off current user n log on to new admin user,
install yr program,
and
log off this admin user n log on to previous user,
n continue to use yr installed program
tahts it
wave
cihan

ITunes 10.6 Error-Could not open key UNKOWN/Components...

Hi guys, I've been trying to install iTunes 10.6 on Windows 7 64bit, and keep getting this error.."Could not open key: UNKNOWN/Components/EC902C4A3C46DD11393FC916558D5939/21DFF8FCB206D224FAD115B114E 16723. Verify that you have sufficient access to that key, or contact your support personell." I really don't know what to do, I've tried a lot such as making sure it's uninstalled, using Windows Installer Clean up to remove Bounjour, Quicktime and iTunes. I've also tried running the installer in Administrator. I would really appreciate it if somebody could help me! Thanks!

Hmmmm.
Just in case, let's try the Fixit from the following document:
Fix problems with programs that can't be installed or uninstalled
(One of the things it does is check on installation patch registration ... which is associated with a related set of registry keys. I'm not sure how they're implementing the patch registration tool in the automated Fixit, but ... fingers crossed ... it might also be of some help with the \Components\ keys we're having grief with here.)

ITunes 10.6 error 'Could not open key...."

Hi there, so i was installing the new version of iTunes (10.6) and then in the middle of the process a box came up saying "Could not open key:UNKNOWN\Components\ ~~~~a lot of numbers and letters~~~~~\ ~~~~~~a lot of numbers and letters~~~~.Verify that you have sufficient acess to that key, or contact your support personnel.
Right now i have 3 different keys that show up during the installation, each in a different box.
I've tried to change in the regedit the permission of those keys, but it seems like didn't work.
So if anyone can help me please, i'll be very greatful.

"Could not open key:UNKNOWN\Components\ ~~~~a lot of numbers and letters~~~~~\ ~~~~~~a lot of numbers and letters~~~~.Verify that you have sufficient acess to that key, or contact your support personnel.
These ones are tricky. But the following instructions are worth a try.
First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
c. Perform the following actions
i. Right Click on Components Folder
ii. Select Permissions
iii. Select Full Control and Read Permissions options
iv. Select Advanced Button
v. Select Owner Tab
vi. Select to Change Owner to the Administrators
vii. Check the option “Replace owner on subcontainers and objects”
viii. Select OK when prompted that it may not change all.
ix. Select Apply
x. Select Apply again
xi. Exit the Registry Editor
Now try reinstalling iTunes again. Does it go in properly this time?

PDF download in 3.1 fails with "could not open" error

Just created a couple interactive reports and was truly dazzled by the functionality. But when I try to download to PDF, Acrobat Reader 8.1.1 errors with msg "... could not open <file> because it's either not a supported file type or because the file has been damaged...."
No problem with CSV download.
Is there some special Acrobat plugin that's needed?

Its true its not required, but the instructions for deploying the war file advise you to use enterprise manager console, which you won't have if you have just got XE or if you have installed a database without Enterprise manager.
Ideally we need a method of deploying the war file directly
Step 1: Installing the WAR file
Place the fop.war file (located in apex_install_directory/utlities/fop) in an accessible location on your local machine. You then follow the directions below or can view the process by running this viewlet.
Navigate to your OC4J Oracle Enterprise Manager Console eg: http://localhost:8888/em/
Select the Applications Tab
Select Deploy Button
On the "Deploy: Select Archive" page use the option "Archive is present on local host. Upload the archive to the server where Application Server Control is running." Use the file browse to select the fop.war file and click "Next" button
On the "Deploy: Application Attributes" page set the "Application Name" option to "fop" and clear the "Context Root " option and click "Next" Button
On the Deploy: Deployment Settings click the "Deploy" button Message was edited by:
Keith Jamieson

ITunes install on Win 8.1 Pro x64; Could not open key

iTune install stalls with message "Could not open key .......string of numbers ....."

iTune install stalls with message "Could not open key .......string of numbers ....."

Unable to install itunes Win 7, 64 bit. Error: " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel.

Hi,
I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
" Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."

NCPlater to all haveing the error: ***I HAVE THE ANSWER***
iTunes
Could not open key:
UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
sufficient access to that key. or contact your support personnel.
After following instructions for three different solutions that did NOT work; I found the solution that did work
on the support site for Syamntec.
Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
of ALL the permissions in your registry.
Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
Step one, back up the registry.
Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files. Hint: Look in the folder listed below, "subinacle.exe" may already be there.
Step three, create a batch file (subinacle.bat) with the following commands: (Use Notepad - copy & paste, not the red stuff)
cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
For 64bit machines substitute for first line of bat file:
cd /d "c:\program files (x86)\windows resource kits\tools"
Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
Step five, reboot the machine and run the install again.
Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months! (Including ITunes 10.5)

Could not open key....itunes fails to install

Running Xp sp 2 and logged to administrator account. The entire package including quick time, bonjour, software update, etc...successfully load and function; installer loads all itunes software until it reaches process of "writing registry values" and then hangs with error:
could not open key: hkeylocalmachine\software\mozillaplugins\@Apple.com\itunes, version= verify you have sufficient access to that key, or contact your support personnel"
under regedit, checked permissions on this key and "allow" "full control" are checked for the administrative profile that is logged in, so there should be access to that key. Tried disabling security software, uninstalling and reinstalling the entire package and while everything else will work, itunes still will not install; any suggestions that don't include an axe or sledgehammer appreciated.

under regedit, checked permissions on this key and "allow" "full control" are checked for the administrative profile that is logged in, so there should be access to that key.
Just doublechecking an exotic possibility. Does your SYSTEM account have full control of the key, too? (Peculiar things can happen when that loses permissions on a key.)

ITunes fails to update - 'Could not open key...'

I am having trouble installing the latest iTunes update bith through Apple Update and by trying manually.
I get a 'could not open key' error followed by 'UNKNOWN/components/.......'
Quicktime updates fine but Safari 5, iTunes and iCloud Control Panel all failed with the same message.
I am completely stuck.

Let's try the following user tip with that one:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

I am trying to download iTunes on to my laptap but I keep getting a "Could not open key: UNKNOWN\Components\ with a bunch of numbers and letters following. I have uninstalled all the iTunes programs. I changed the Regedit but I still get the error?

I am trying to download iTunes to my laptop but I keep getting this "Could not open key: UNKNOWN\Components\ followed by a bunch of numbers and letters. I have unistalled iTunes and all the other apple componants. I also used followed this http://discussions.apple.com/docs/DOC-3581. But I am still getting the same "Could not open key:" error and it tells me that iTunes could not download.

On occasion, when changing ownership or permissions has no effect on the UNKNOWN\Components\ error, the fixit from the following Microsoft document sometimes works:
Fix problems with programs that can't be installed or uninstalled

Hi, i have problem when installing itune. it said: Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel. please help me!

hi,
i have problem when installing itune. it said:
Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
Please help me i can't do anything without itune

For "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS1462 Installing iTunes problem "Could not open key..."

Hey,
I hope somoene can help me with my problem. I receive the following message when it is trying to install iTunes: "Could not open key: UNKWON\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\710D45C7BB12EA347964337EA84F 4A52. Verify that you have sufficient access to key or contact your support personnel"

but once i reached point 7 I noticed that this key is missing and I can't continue.
Doublechecking ... CurrentVersion is missing? (The one shown under Windows in the following screenshot?)

Win 8.1 Pro, iTunes install fails with "could not open key"

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