Win 8.1 recognizes Iphone - but Itunes does not

I cannot get the iphone to come up in Itunes.
I looked at the article Device not recognized in iTunes for Windows but it doesn't help, since I have the current version of Itunes 11.1.3.8 and the OS win 8.1
I have the apple mobile device service running, tried restarting the service, and still it won't come up in itunes, even though I can see the iphone device in windows explorer as a storage device.
Tried restarting the iphone, the pc, the software.
Thanks for any suggestions on how to get it back in service.

Same issue with an iPhone 5s and Win 8.1. Here's a fix that worked for me.
- Completely uninstall iTunes and all Apple services (Apple Mobile Device Support, Apple Software Update, etc.)
- Re-install iTunes
- Connect your device, and Trust the computer
Hope it works for you!

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