Win 8.1 upgrade and now @ and " swapped
Hi, I've just upgraded to 8.1 and the @ and " keys are transposed i.e. when I hit one, I get the other. I haven't found any others.
Immediately after upgrading you have to enter a hotmail id. That was fun. I found that hitting the "Lang" (memory might be wrong?) key and selecting UK English sorted the problem but it has subsequently come back.
I have installed an English UK language pack, checked the keyboard language and fought to read things hidden by the blasted smart tips box and I've got nowhere. Help! Please.
Thanks,
John
Having continued my research elsewhere... you may find the following helpful.
I tried adding UK English to the profile but that didn't fix the problem. It has been suggested that it is important to DELETE US English from the profile. I didn't try that. I'll give it a go when / if I next try the upgrade.
John
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I purchased CS4 back when. And I never had any problems running it on my laptop (Vista). I finally used up all my 250gb hard drive and my husband just bought me a new WIN 8 desktop. I tried INSTALLING using my CD but WIN 8 wouldnt allow me to install. Adobe said I had to PAY TO UPGRADE so that I could finish INSTALLING. Well NOW since I am unable to do so, I tried going to the CONTROL PANEL and UNINSTALLING. But Adobe REFUSES to UNINSTALL since I do not have the UPGRADE version to allow to do so.
SO NOW.............I am unable to INSTALL my iCloud program or any other program because my WIN 8 is "currently installing Adobe" and refuses to allow me install another program or Uninstall Adobe.
HELP!!!Current is the Cloud... several monthly/annual plans... stop paying and it stops working
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
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Recently upgrade to Yosemite and now Apple symbol and install bar displays each time I restart
Hi guys,
Hoping someone can help. Recently upgraded to Yosemite and the other day I noticed that when restarting the Apple symbol displayed along with the install bar (just like happens when you upgrade your iPhone). This went on for about 30 seconds before the login screen displayed. This now happens every time I restart. I haven't downloaded and tried to install any files so I am not sure why this keeps happening.
I am worried it might be malware or similar that is trying to work into the operating system. I have disconnected WiFi and timed the restart to check the logs (although I have no idea what I am looking for). The Apple System Log (ASL) Message log seamed to have a number of fail messages and 'installation' lines so hopefully this will make sense to someone. Below is the log for that 30 seconds of the install.
27 Oct 2014 8:12:13 pm bootlog[0]: BOOT_TIME 1414401133 0
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.awdd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.callhistory.asl.conf" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.cloudd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.clouddocs" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.commerce.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.CoreDuetAdmissionControl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.family.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.ical" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.icloud.FindMyDevice" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.secinitd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
27 Oct 2014 8:12:29 pm kernel[0]: Longterm timer threshold: 1000 ms
27 Oct 2014 8:12:29 pm kernel[0]: PMAP: PCID enabled
27 Oct 2014 8:12:29 pm kernel[0]: Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
27 Oct 2014 8:12:29 pm kernel[0]: vm_page_bootstrap: 1852727 free pages and 228041 wired pages
27 Oct 2014 8:12:29 pm kernel[0]: kext submap [0xffffff7f80a00000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000a00000]
27 Oct 2014 8:12:29 pm kernel[0]: zone leak detection enabled
27 Oct 2014 8:12:29 pm kernel[0]: "vm_compressor_mode" is 4
27 Oct 2014 8:12:29 pm kernel[0]: multiq scheduler config: deep-drain 0, urgent first 1, depth limit 4, band limit 127, sanity check 0
27 Oct 2014 8:12:29 pm kernel[0]: standard timeslicing quantum is 10000 us
27 Oct 2014 8:12:29 pm kernel[0]: standard background quantum is 2500 us
27 Oct 2014 8:12:29 pm kernel[0]: mig_table_max_displ = 13
27 Oct 2014 8:12:29 pm kernel[0]: TSC Deadline Timer supported and enabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
27 Oct 2014 8:12:29 pm kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
27 Oct 2014 8:12:29 pm kernel[0]: calling mpo_policy_init for TMSafetyNet
27 Oct 2014 8:12:29 pm kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
27 Oct 2014 8:12:29 pm kernel[0]: calling mpo_policy_init for AMFI
27 Oct 2014 8:12:29 pm kernel[0]: Security policy loaded: Apple Mobile File Integrity (AMFI)
27 Oct 2014 8:12:29 pm kernel[0]: calling mpo_policy_init for Sandbox
27 Oct 2014 8:12:29 pm kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
27 Oct 2014 8:12:29 pm kernel[0]: calling mpo_policy_init for Quarantine
27 Oct 2014 8:12:29 pm kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
27 Oct 2014 8:12:29 pm kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
27 Oct 2014 8:12:29 pm kernel[0]: The Regents of the University of California. All rights reserved.
27 Oct 2014 8:12:29 pm kernel[0]: MAC Framework successfully initialized
27 Oct 2014 8:12:29 pm kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
27 Oct 2014 8:12:29 pm kernel[0]: AppleKeyStore starting (BUILT: Sep 19 2014 00:11:30)
27 Oct 2014 8:12:29 pm kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:29 pm kernel[0]: ACPI: sleep states S3 S4 S5
27 Oct 2014 8:12:29 pm kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 159A
27 Oct 2014 8:12:29 pm kernel[0]: AppleIntelCPUPowerManagement: (built 00:11:36 Sep 19 2014) initialization complete
27 Oct 2014 8:12:29 pm kernel[0]: pci (build 00:11:20 Sep 19 2014), flags 0xe3000, pfm64 (36 cpu) 0xf80000000, 0x80000000
27 Oct 2014 8:12:29 pm kernel[0]: [ PCI configuration begin ]
27 Oct 2014 8:12:29 pm kernel[0]: console relocated to 0xf80010000
27 Oct 2014 8:12:29 pm kernel[0]: [ PCI configuration end, bridges 12, devices 17 ]
27 Oct 2014 8:12:29 pm kernel[0]: Thunderbolt runtime power conservation disabled.
27 Oct 2014 8:12:29 pm kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
27 Oct 2014 8:12:29 pm kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
27 Oct 2014 8:12:29 pm kernel[0]: rooting via boot-uuid from /chosen: 86F7AE8B-06AF-32E7-AF82-3CFDF274A0D2
27 Oct 2014 8:12:29 pm kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
27 Oct 2014 8:12:29 pm kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
27 Oct 2014 8:12:29 pm kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
27 Oct 2014 8:12:29 pm kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
27 Oct 2014 8:12:29 pm kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
27 Oct 2014 8:12:29 pm kernel[0]: AppleIntelCPUPowerManagementClient: ready
27 Oct 2014 8:12:29 pm kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 003ee1fffe0c6820; max speed s800.
27 Oct 2014 8:12:29 pm kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST31000528AS Media/IOGUIDPartitionScheme/Customer@2
27 Oct 2014 8:12:29 pm kernel[0]: BSD root: disk0s2, major 1, minor 2
27 Oct 2014 8:12:29 pm kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
27 Oct 2014 8:12:29 pm kernel[0]: ath_get_caps[4044] rx chainmask mismatch actual 7 sc_chainmak 0
27 Oct 2014 8:12:29 pm kernel[0]: 2.038506: ath_get_caps[4019] tx chainmask mismatch actual 7 sc_chainmak 0
27 Oct 2014 8:12:29 pm kernel[0]: 2.042249: Atheros: mac 448.3 phy 3205.6 radio 0.0
27 Oct 2014 8:12:29 pm kernel[0]: 2.042259: Use hw queue 0 for WME_AC_BE traffic
27 Oct 2014 8:12:29 pm kernel[0]: 2.042267: Use hw queue 1 for WME_AC_BK traffic
27 Oct 2014 8:12:29 pm kernel[0]: 2.042273: Use hw queue 2 for WME_AC_VI traffic
27 Oct 2014 8:12:29 pm kernel[0]: 2.042280: Use hw queue 3 for WME_AC_VO traffic
27 Oct 2014 8:12:29 pm hidd[68]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
27 Oct 2014 8:12:29 pm kernel[0]: 2.042287: Use hw queue 8 for CAB traffic
27 Oct 2014 8:12:29 pm kernel[0]: 2.042293: Use hw queue 9 for beacons
27 Oct 2014 8:12:29 pm kernel[0]: 2.042371: wlan_vap_create : enter. devhandle=0xfc8fd718, opmode=IEEE80211_M_STA, flags=0x1
27 Oct 2014 8:12:29 pm kernel[0]: 2.042410: wlan_vap_create : exit. devhandle=0xfc8fd718, opmode=IEEE80211_M_STA, flags=0x1.
27 Oct 2014 8:12:29 pm kernel[0]: bpfAttach len 88 dlt 127
27 Oct 2014 8:12:29 pm kernel[0]: bpfAttach len 124 dlt 192
27 Oct 2014 8:12:29 pm kernel[0]: bpfAttach len 24 dlt 105
27 Oct 2014 8:12:29 pm kernel[0]: 2.042455: ATH tunables:
27 Oct 2014 8:12:29 pm kernel[0]: 2.042459: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
27 Oct 2014 8:12:29 pm kernel[0]: hfs: mounted Macintosh HD on device root_device
27 Oct 2014 8:12:29 pm kernel[0]: VM Swap Subsystem is ON
27 Oct 2014 8:12:29 pm hidd[68]: ____IOHIDSessionScheduleAsync_block_invoke: thread_id=0x105b6d000
27 Oct 2014 8:12:29 pm hidd[68]: HID Session async scheduling initiated.
27 Oct 2014 8:12:29 pm hidd[68]: HID Session async root queue running at priority 63 and schedule 2.
27 Oct 2014 8:12:29 pm hidd[68]: HID Session async scheduling complete.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.
27 Oct 2014 8:12:29 pm iconservicesagent[37]: iconservicesagent launched.
27 Oct 2014 8:12:29 pm hidd[68]: Successfully opened the IOHIDSession
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: Unknown key for array: seatbelt-profiles
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The TimeOut key is no longer respected. It never did anything anyway.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The TimeOut key is no longer respected. It never did anything anyway.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: ThrottleInterval set to zero. You're not that important. Ignoring.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: ThrottleInterval set to zero. You're not that important. Ignoring.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: ThrottleInterval set to zero. You're not that important. Ignoring.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: This service is defined to be constantly running and is inherently inefficient.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
27 Oct 2014 8:12:24 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:29 pm iconservicesagent[37]: Starting service with cache path: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/com.apple.iconservices
27 Oct 2014 8:12:29 pm com.apple.SecurityServer[52]: Session 100000 created
27 Oct 2014 8:12:30 pm kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
27 Oct 2014 8:12:30 pm kernel[0]: IO80211Interface::efiNVRAMPublished():
27 Oct 2014 8:12:30 pm kernel[0]: bpfAttach len 64 dlt 12
27 Oct 2014 8:12:30 pm watchdogd[30]: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
27 Oct 2014 8:12:30 pm watchdogd[30]: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
27 Oct 2014 8:12:30 pm watchdogd[30]: [watchdog_daemon] @( main) - cannot initialize the watchdog service
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: Service only ran for 6 seconds. Pushing respawn out by 4 seconds.
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: The JoinExistingSession key is only available to Application services.
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: The ServiceIPC key is no longer respected. Please remove it.
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:30 pm com.apple.xpc.launchd[1]: This key does not do anything: OnDemand
27 Oct 2014 8:12:32 pm kernel[0]: IOGraphics flags 0x43
27 Oct 2014 8:12:32 pm kernel[0]: IOBluetoothUSBDFU::probe
27 Oct 2014 8:12:32 pm kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0208
27 Oct 2014 8:12:32 pm kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x9800 ****
27 Oct 2014 8:12:32 pm kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x9800 ****
27 Oct 2014 8:12:32 pm kernel[0]: [IOBluetoothHCIController][staticBluetoothTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x9800
27 Oct 2014 8:12:32 pm kernel[0]: [IOBluetoothHCIController][start] -- completed
27 Oct 2014 8:12:32 pm kernel[0]: ** GPU Hardware VM is disabled (multispace: disabled, page table updates with DMA: disabled)
27 Oct 2014 8:12:32 pm kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
27 Oct 2014 8:12:32 pm kernel[0]: **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0xba80 -- 0xe800 -- 0x9800 ****
27 Oct 2014 8:12:32 pm kernel[0]: Previous shutdown cause: 5
27 Oct 2014 8:12:32 pm kernel[0]: DSMOS has arrived
27 Oct 2014 8:12:32 pm hidd[68]: IOHIDService compatibility thread running at priority 63 and schedule 2.
27 Oct 2014 8:12:32 pm com.apple.usbmuxd[51]: usbmuxd-344.3 on Oct 13 2014 at 21:10:09, running 64 bit
27 Oct 2014 8:12:32 pm opendirectoryd[45]: BUG in libdispatch: 14A389 - 2004 - 0x5
27 Oct 2014 8:12:32 pm iconservicesd[36]: iconservicesd launched.
27 Oct 2014 8:12:32 pm iconservicesd[36]: Cache path: /Library/Caches/com.apple.iconservices.store
27 Oct 2014 8:12:33 pm configd[25]: preference: no sharing preferences
27 Oct 2014 8:12:34 pm com.apple.SecurityServer[52]: Entering service
27 Oct 2014 8:12:34 pm loginwindow[64]: Login Window Application Started
27 Oct 2014 8:12:34 pm com.apple.xpc.launchd[1]: Service "com.apple.ManagedClient.startup" tried to hijack endpoint "com.apple.ManagedClient.agent" from owner: com.apple.ManagedClient
27 Oct 2014 8:12:34 pm UserEventAgent[16]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
27 Oct 2014 8:12:34 pm digest-service[95]: label: default
27 Oct 2014 8:12:34 pm digest-service[95]: dbname: od:/Local/Default
27 Oct 2014 8:12:34 pm digest-service[95]: mkey_file: /var/db/krb5kdc/m-key
27 Oct 2014 8:12:34 pm digest-service[95]: acl_file: /var/db/krb5kdc/kadmind.acl
27 Oct 2014 8:12:34 pm thermald[22]: Waiting for OSTT support notification
27 Oct 2014 8:12:34 pm WindowServer[112]: Server is starting up
27 Oct 2014 8:12:34 pm UserEventAgent[16]: Captive: CNPluginHandler en1: Inactive
27 Oct 2014 8:12:35 pm digest-service[95]: digest-request: uid=0
27 Oct 2014 8:12:35 pm secinitd[114]: UID[0]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist
27 Oct 2014 8:12:35 pm secinitd[114]: ctkd[113]: unable to get root path for bundle of main executable: /System/Library/Frameworks/CryptoTokenKit.framework/ctkd
27 Oct 2014 8:12:35 pm locationd[54]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
27 Oct 2014 8:12:35 pm locationd[54]: NBB-Could not get UDID for stable refill timing, falling back on random
27 Oct 2014 8:12:35 pm locationd[54]: Location icon should now be in state 'Inactive'
27 Oct 2014 8:12:35 pm configd[25]: [bootp_transmit.c:213] bootp_transmit(): bpf_write(en0) failed: Network is down (50)
27 Oct 2014 8:12:35 pm configd[25]: DHCP en0: INIT transmit failed
27 Oct 2014 8:12:35 pm com.apple.xpc.launchd[1]: The JoinExistingSession key is only available to Application services.
27 Oct 2014 8:12:35 pm kernel[0]: bpfAttach len 124 dlt 192
27 Oct 2014 8:12:35 pm kernel[0]: bpfAttach len 88 dlt 127
27 Oct 2014 8:12:35 pm kernel[0]: bpfAttach len 24 dlt 105
27 Oct 2014 8:12:35 pm kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
27 Oct 2014 8:12:35 pm kernel[0]: en1::IO80211Interface::postMessage bssid changed
27 Oct 2014 8:12:35 pm configd[25]: dhcp_arp_router: en1 SSID unavailable
27 Oct 2014 8:12:35 pm configd[25]: setting hostname to "Lukes-iMac.local"
27 Oct 2014 8:12:35 pm configd[25]: network changed.
27 Oct 2014 8:12:35 pm digest-service[95]: digest-request: netr probe 0
27 Oct 2014 8:12:35 pm digest-service[95]: digest-request: init request
27 Oct 2014 8:12:35 pm digest-service[95]: digest-request: init return domain: BUILTIN server: LUKES-IMAC indomain was: <NULL>
27 Oct 2014 8:12:36 pm mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
27 Oct 2014 8:12:36 pm com.apple.xpc.launchd[1]: The JoinExistingSession key is only available to Application services.
27 Oct 2014 8:12:36 pm com.apple.xpc.launchd[1]: The _DirtyJetsamMemoryLimit key is not available on this platform.
27 Oct 2014 8:12:36 pm com.apple.xpc.launchd[1]: The _DirtyJetsamMemoryLimit key is not available on this platform.
27 Oct 2014 8:12:36 pm UserEventAgent[16]: nsurlsessiond_events plugin: adding token 1 for client softwareupdate_download_service
27 Oct 2014 8:12:36 pm networkd[130]: networkd-411 pid 130
27 Oct 2014 8:12:36 pm apsd[49]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
27 Oct 2014 8:12:36 pm systemkeychain[132]: done file: /var/run/systemkeychaincheck.done
27 Oct 2014 8:12:36 pm apsd[49]: Unable to bootstrap_look_up connection port 'com.apple.askpermission.aps' for user 0: Unknown service name
27 Oct 2014 8:12:36 pm apsd[49]: Attempt to set push wake topics without dark wake enabled: ()
27 Oct 2014 8:12:36 pm apsd[49]: Unable to bootstrap_look_up connection port 'com.apple.askpermission.aps' for user 0: Unknown service name
27 Oct 2014 8:12:36 pm apsd[49]: <APSConnectionServer: 0x7fa5796183e0> Invalid mach port - Cleaning up this named port's topics. com.apple.askpermission.aps
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic Sockets GetProcessNameFromSocket() failed errno[57] err[-1]
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic Sockets Unknown(-1), errno 0 UDS FD=3
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic Sockets UDS FD=3 ERROR: failed to get effective user ID, errno 0
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic SleepProxy BSP Server Disabled. Metric = 3373
27 Oct 2014 8:12:36 pm discoveryd[48]: AwdlD2d AwdlD2dInitialize: Initialized
27 Oct 2014 8:12:36 pm discoveryd[48]: D2D_IPC: Loaded
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic WABServer NetResolverEvent no resolvers, resetting domains
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic DNSResolver etc/hosts file changed: Event 0x7f86a0d06700 Flushed /etc/hosts cache
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic RemoteControl com.apple.discoveryd Starting XPC Server
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic SleepProxy Could not get the primary interface
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic RemoteControl com.apple.discoveryd.dnsproxy Starting XPC Server
27 Oct 2014 8:12:36 pm discoveryd[48]: Basic SleepProxy Sleep Proxy Server is not enabled
27 Oct 2014 8:12:36 pm discoveryd_helper[145]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server
27 Oct 2014 8:12:36 pm discoveryd_helper[145]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7fac7bf00400: start (pid=48, <unknown> not root)
27 Oct 2014 8:12:36 pm configd[25]: network changed.
27 Oct 2014 8:12:36 pm kernel[0]: AppleBCM5701Ethernet [en0]: 1 0 load_batch_arp_firmware: invalid firmware signature
27 Oct 2014 8:12:37 pm kernel[0]: AtherosNewma40P2PInterface::init name <p2p0> role 1
27 Oct 2014 8:12:37 pm kernel[0]: AtherosNewma40P2PInterface::init <p2p> role 1
27 Oct 2014 8:12:37 pm airportd[29]: airportdProcessDLILEvent: en1 attached (up)
27 Oct 2014 8:12:37 pm discoveryd[48]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
27 Oct 2014 8:12:37 pm discoveryd[48]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
27 Oct 2014 8:12:37 pm mds[32]: (FMW.Normal:1402) FMW 0 0
27 Oct 2014 8:12:37 pm discoveryd[48]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
27 Oct 2014 8:12:38 pm discoveryd[48]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
27 Oct 2014 8:12:38 pm discoveryd[48]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
27 Oct 2014 8:12:38 pm kernel[0]: 26.885109: setDISASSOC from ATH_INTERFACE_CLASS disconnectVap
27 Oct 2014 8:12:38 pm kernel[0]: 26.885132: switchVap from 1 to 1
27 Oct 2014 8:12:38 pm discoveryd[48]: Basic Bonjour stop listening on en1
27 Oct 2014 8:12:40 pm lsregister[147]: LaunchServices: Begin database seeding
27 Oct 2014 8:12:40 pm lsregister[147]: LaunchServices: Completed database seeding
27 Oct 2014 8:12:41 pm kernel[0]: [AGPM Controller] build GPUDict by Vendor1002Device6740
27 Oct 2014 8:12:41 pm WindowServer[112]: Session 257 retained (2 references)
27 Oct 2014 8:12:41 pm WindowServer[112]: Session 257 released (1 references)
27 Oct 2014 8:12:41 pm kernel[0]: en2: promiscuous mode enable succeeded
27 Oct 2014 8:12:41 pm kernel[0]: en3: promiscuous mode enable succeeded
27 Oct 2014 8:12:41 pm WindowServer[112]: Session 257 retained (2 references)
27 Oct 2014 8:12:41 pm WindowServer[112]: init_page_flip: page flip mode is on
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 26 modes for display 0x00000000 [26, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: mux_initialize: Couldn't find any matches
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 26 modes for display 0x00000000 [26, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: Found 1 modes for display 0x00000000 [1, 0]
27 Oct 2014 8:12:41 pm WindowServer[112]: WSMachineUsesNewStyleMirroring: falseHi Blotontheland,
Thanks for the prompt reply. The interesting thing is that my Macbook Pro was upgraded today to Yosemite and I still have the spinning wheel on the start up screen before the login page comes up. -
I have an iphone 5 and I did the upgrade. Now all of the music videos that I purchased on itunes do not show up when I hold the phone horizontally. It is just a picture of album covers. Any thoughts?
thank yousomeone swapped upgrades. Phone could have been sold For quick cash.
-
Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan through Adobe, although Scanner says its combatible with Windows 8. Cannot reinstall drivers because Brother claims they're built-in. Help!
1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
I am using a Brother MFC 8460N and on Brother's site it says its compatible with win 8.1 and that the driver is already installed. When I try to scan I am told there is no preset (there was with win 7 though) and I have to "custom scan." When I try that, I hear a sound as if the printer is trying to scan, but the feeder can't pull the paper through. I then get a blank .pdf as my scan. Thanks for your advice. I will try that. -
Installed Win 8.1 and now no icloud?
I installed wiin 8.1 Pro last night and Outlook works fine but when I clicked on my icloud contacts folder ini Outlook 2010, there were no contacts there.
How do I get this to work with Win 8.1 pro (preview).Because I really needed to view the info on new items available in the iTunes Store I experimented with my display settings.
By lowering the display settings to 1280x800
(still could not see bottom of box at that time)
and then raising it back up to 1440x900
I was finally able to see the bottom of the resized box
and now when the box is opened it maintains the new size.
Hopefully next upgrade the box will default to the lowest and not the largest box size on windows and you can resize from there.. -
After re-installing Win 7 64 on my computer, and attempting to install my copy of Adobe Photoshop Elements, I now get the following message: "This version of Photoshop Elements requires MS Internet Explorer 4.0 or higher to be installed". Does anyone have an idea of what the problem is? It has always worked in the past.
I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.
-
I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I need to reinstall ADOBEACROBAT PRO 9 WIN, I dont have the money to upgrade to X and I have alrea
I need to reinstall ADOBE®ACROBAT® PRO 9 WIN, I dont have the money to upgrade to X and I have already paid for ADOBE®ACROBAT® PRO 9 WIN. Please help I really need the version of ADOBE®ACROBAT® PRO 9 WIN. I can not do my school work without it.
I have paid for this and when I moved I lost my disk, I have all the codes I need and I only want ADOBE®ACROBAT® PRO 9 WIN I really need this for school Please helpTo download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10. -
I upgraded to ver. 10.4 and now my pc freezes when trying to back up my iphone and ipad2
Since upgrading itunes to 10.4.3 I am unable to upgrade my software on my iphone 3GS and ipad2. As itunes first backs up these devices, it gets to Step 1 and then freezes. I am running Win 7 and had no problems with the previous versions of itunes.
Has anyone else run into this problem?I am having the same issue. I just got a iPad2 and Sync'd it to my PC on Monday worked fine.... I added photo and then went back and changed the directory structure to organize them and now upon optimizing them it freezes and I get a windows error tell me the fail module is QuickTiime. I uninstalled the Apple of products and reinstall them and I still get the same issue. Everything worked fine before I Sync'd the iPad.....
Any suggestions... Thanks -
I upgraded macbook to Yosemite, and now its become unbearable and extremely slow
Problem description:
I upgraded macbook to Yosemite, and now its become unbearable and extremely slow, I’ve deleted multiple files, and it is still extremely slow, I’ve also repaired disk permissions but it did little to nothing
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 at 4:57:08 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:25:44
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (148.50 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 51
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) Support
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support
/Library/Extensions
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/Library/Sophos Anti-Virus/InterCheck.app
[not loaded] com.sophos.kext.sav (8.0.4 - SDK 10.5) Support
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.2.5) Support
Startup Items: ℹ️
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.symantec.quickmenu.application.plist Support
[running] com.wacom.pentablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.sophos.autoupdate.plist Support
[failed] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
WacomNetscape: Version: 1.1.1-1 Support
WacomSafari: Version: 1.1.1-1 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
DuckDuckGo
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
2% kextd
0% AppleSpell
0% launchd
0% ocspd
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
137 MB Safari
103 MB Messages
69 MB Spotlight
64 MB CalendarAgent
Virtual Memory Information: ℹ️
96 MB Free RAM
1.46 GB Active RAM
1.35 GB Inactive RAM
1.00 GB Wired RAM
2.12 GB Page-ins
9 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing com.apple.SafariNotificationAgent com.apple.usbmuxd com.apple.xprotectupdater com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 3627668074 1083382502 1274181950 1855907737 464843899 1233118628 2636415542 842973933 4019080058 3301885676 891055588 998894468 695903914 1443423563 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<10) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' /:/d;/\./p;' '/\.appex\/Contents\/Info\.plist$/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" 'L*/P*/com.ap*.p*.ext*.*.*t -exec '"${c1[14]}"' :displayOrder" {} \;' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors appexes );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 4 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I upgraded to iOS 5.0.1 yesterday, and now my battery life has really deteriorated since.I was making it thru the day with about 70% battery life left. It is now 3:30 and I'm already down to 50%. The upgrade worsened my situation. Any help out there?
I had the battery problem. I upgraded the to iOS 5.0.1 last night and at least that problem seems to have been fixed. However, the problem with no audio on phone calls remains. Have not tried swapping the SIM card yet. The ATT guy says that they have resolved 90% of the no audio issues with a new SIM card. Not sure athat what has to do with anything but will try that first before requesting a replacement phone.
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