Win 8 product key and a pre-installed Lenovo Ideapad Yoga 13, how to get it?
Hello
I live in Finland and I have read previously that these Windows 8 product keys are now linked somehow with motherboard´s BIOS systems, so we actually don´t need to know our product codes anymore.
Well, in some cases we do need to know them.
My Windows asked me once if I want to install a new version to get some new features, the same procedure can be launched by going to your Control panel, selecting System and selecting the top option where it says you could update to a new version to unlock new features.
This requires a 25-digit Windows 8 product key. Which we Yoga 13 owners do not have, as it is somewhere in the BIOS, hidden from us.
How can I give my product key to this field if I do not know it?
1. Called to Microsoft
I tried contacting Microsoft Finland about this, but their automatic phone service stated it was none of their concern as it is a pre-installed system, and therefore I need to contact Lenovo straight. I tried to get a person to talk to, but I got none. Always an automatic service. I called to their switch (is this the right word?) to ask if I could get a person to talk to, but the number she forwarded me to always got to an automatic robot, again.
2. Lenovo Customer support
Well, Lenovo directs customers to this forum from their customer service web page, so I hope some Lenovo employee can finally answer this question, please. I value customer service, and getting an answer from another forum using customer is not really customer service when they suggest using some 3rd party software to maybe get your windows 8 key with a method that may not be the most fancy way if asked from Microsoft. Lenovo Finland in Espoo (near Helsinki, contacts here: http://www.fonecta.fi/yritykset/Espoo/792365/Lenovo+Finland) has a phone number that hangs up every time you try to call it, I tried 4 times. This is getting awkward, you know.
Thank you,
- Tapio
When they ask for that key, they are expecting an upgrade key to something like Windows 8 Pro or addition of a Media Center Key. They don't expect you to use the same Key you are already using. It won't work.
Anyhow, take a look at this:
http://forums.lenovo.com/t5/Windows-8-and-8-1-Knowledge-Base/How-to-find-the-product-key-on-a-preins...
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