Win: Cannot import files from camera

I am running PSE 6.0 on Windows XP. I have updated Camera Raw to the latest version. I have a Canon EOS XSi camera attached. When trying to import the files for the camera I get the message "Adobe Photoshop Elements cannot upload files from this device...." Camera is connected properly and has a strongly charged battery. PSE also cannot open or import RAW files that were transferred from the camera to the harddisk using other software. Latest version of the Camera Raw plugin is documented to support this camera. What am I missing? The import is working on a RAW file when this message occurs. The import stops and no files are imported.

Which version of Camera Raw are you using ? Can you try copying these files from your camera on your hard disk and then trying import via File->Get Photos from Files and Folders.
~Sourabh

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