Win Xp BB Desktop Software won't Start

Hello
on My Dell Notebook Latidue 5430 I had installed Blackberry Desktop Software 7.1.
If i try to start the software i see for a short time the Startscreen the the Software close without any error.
In the Systemlogs i see a "NET Runtime 2.0 Error Reporting 5000" Error
I Altough reinstalled the software, but this have no effects on the error
Whats going wrong?
Thanks
Joerg

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, please be certain that you meet 100% of the system requirements listed on this page, especially given you are using an old Windows OS:
http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Upgraded desktop software won't start

    In a moment of complete insanity I allowed my desktop software to be updated - last time I did this I couldn't sync for over a month. 
    Naturally the install didn't do smoothly and now the software won't start.....
    The processes start, and I can kill them in windows task manager, but the software crashes - I get the 'program has stopped working' message - before it even finishes starting.
    Since all my email and calendar applications are web based I shouldn't need to sync at all, my Android tablet doesn't need to, I just point it at my online calendar and hey presto! it's all synced. 

    I have the exact same issue.  Have already tried reinstalling (repairing) by downloading from website to no avail. Can someone help please?

  • Blackberry Desktop Software won't install on PC "Installation files cannot be validated."

    Blackberry Desktop Software won’t install on PC “Installation files cannot be validated."  KB article 28396 couldn’t get past # 4 because no digital signatures tab.  Removed desktop software initially because it would not update.
    Mark

    I have the same problem, "Torch" 
    Acer,Windows XP
    Blackberry Desktop will not install
    RE; Cannot Vaidate
    ....Scanned internet, unable to find correct Formula to do so

  • Desktop Software won't download device updates?

    Hi,
    I recently bought a BB Torch and would like to add more language supports via the Desktop Software (ver. 6). However, the installer won't go past the back up phase as the update window immediately closes upon entering the 'downloading device software' phase. I have more than 200MB remaining memory in my phone and the software is up to date. The desktop software won't apply changes to any other applications either.
    Any help would be appreciated. Thank you in advance!

    Hi pokexpress,
    Try performing a manual backup of your BlackBerry using the Backup feature in BlackBerry Desktop Manager first.  Then, when doing the upgrade, de-select the backup option.
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • My mac desktop computer won't start and just beebs

    My mac desktop computer won't start it just beens loudly.   I don't have any lights showing on the keyboard but can hear the drive switching on.  I have unplugged the computer, waited and replugged and waited and then turned it on again without and results.  Please help.

    Use this tip to identify your Mac:
    https://discussions.apple.com/docs/DOC-6413
    If indeed it has a PowerPC processor (the PowerMacs use that, and have been around since early 2006 simultaneously with some of the Intels), see this tip on beeps:
    Power On Self-Test Beep Definition - Part 2
    If it is Intel, see this tip:
    Mac computers: About startup tones

  • BB Desktop Software crashes at start.

    Hi folks,
    I just downloaded the latest blackberry desktop software from the official website. Downloaded and installed. But whenever i start the program, it always crashes.
    The first error would be
    Rim.DesktopHelper has encountered a problem and needs to close. 
    The error report states:
    EventType : clr20r3 P1 : rim.desktophelper.exe P2 : 6.1.0.36
    P3 : 4eb85344 P4 : microsoft.practices.composite P5 : 2.0.1.0
    P6 : 4eb851a2 P7 : 12b P8 : 50 P9 : sclhiaanmqhkf4zdfpvvwejkphnm1zuj
    2.  BlackBerry Desktop Software has encountered a problem and needs to close. 
    The error report states:
    EventType : clr20r3 P1 : rim.desktop.exe P2 : 6.1.0.36 P3 : 4eb85358
    P4 : system.configuration P5 : 2.0.0.0 P6 : 4889de74 P7 : 277
    P8 : 14 P9 : ioibmurhynrxkw0zxkyrvfn0boyyufow
    I hope there are solutions to such error. Awaits for replies! (:

    I have the same problem!!

  • Desktop Software won't install on Vista

    I'm having trouble installing the Blackberry Desktop Software onto my Windows Vista computer, how can I solve this issue?

    Graeme wrote:
    I am having the same issue with VISTA I have tried downloading v4.3 from the website but to no avail. I have received the error unable to access VBScript runtime..... any ideas
     I'm having the same problem every time I try to install BB Desktop software 4.3. I have even tried to run start.exe as administrator, even though I'm logged in as administrator, and I still get the error. I think it was error code 2738 if I recall correctly.* edit   Sovled the problem. I goggled the error code and and after several sites I found the answer at http://www.nitropdf.com/kb/article.aspx?id=10106&cNode=3D8W4P
    Message Edited by mmyers on 06-13-2008 10:52 PM
    Marc Myers
    How-To Advertise Specialties

  • Desktop Software won't work any more

    Help!
    For the last couple of weeks, I've faced issues with syncing my Blackberry with Outlook.
    It began when the letters all disappeared from Desktop. In their place were rectangles, of different sizes according to the size of the letter that should have been there. I wondered if somehow it had gotten switched to a foreign font that was not on my computer.
    After uninstalling, downloading fresh and reinstalling, I was no further ahead. I spoke to someone at Rogers, who pointed to their online chat, who told me they no longer supported blackberry software - only the hardware and what was installed on them. I needed to speak to Blackberry. It was suggested that I uninstall again, and after several attempts, to try installing 5.0.1. I did, and was able to use it to backup my BB, and then to use the update feature so 6.1 would be installed. When I did this, a new thing happened.
    When I try to start Desktop now, the grey-black rectangle with "Blackberry Desktop Software" is quickly overwritten by a white blank rectangle of the same dimensions, saying "Blackberry Desktop Software" at the top. The circles whirls away as it's trying to load, but nothing happens. When you click on the X to close, it then adds "(Not Responding)" to the top. After a few seconds you can force a close.
    Just to try one more thing, I ran Malwarebytes twice, but this didn't help with a reinstall. I still get the white box, and can't get any further.
    What do I do from here?

    Your messsage describes exactly the same problem I'm having.  I have uninstalled and reinstalled several times, but this has not fixed the problem.  Did you find a solution?

  • Desktop v6 won't start after installation

    I performed a clean install BB Desktop Software v6, after uninstalling version 5, then rebooting then installing version 6 then rebooting again.
    Now, every time i click on the desktop icon or the icon to start the app (even from the Start Menu), i can see from 'talk manager', that the app started, it stays for a few seconds then it auto closes. Every single time.
    Has anyone come across anything like this?
    Nothing remotely similar to his ever happened to version 5 of the desktop client.
    My PC info:
    Windows XP PRO SP3
    Intel Core2 Duo / 3 GB RAM
    User does have 'administrative' rights

    Hey zxo2000,
    Welcome to the BlackBerry Support Community Forums.
    Do you have any additional users created on this PC?  If so, if you login to that user account does Desktop Manager close down after a few seconds?
    Also what security software is currently installed on the computer?
    I would first suggest performing a clean uninstall of the BlackBerry Desktop Software, which requires going into the registry.
    The steps are located at www.blackberry.com/btsc/KB02206
    Once completed, disable start-up items under msconfig and then re-install BlackBerry Desktop Software.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Went from 8320-8310, now my desktop software won't see my new phone?

    Hey guys,
    I recently had my 8320 (t-mobile) stolen and bought an unlocked 8310.  I got a new sim card, went through that all and now I am trying to connect my phone to my desktop software (4.7) and it won't recognize the thing.  The phone also says it isn't getting sufficient current to charge... I have tried resetting my phone, restarting my computer, switching cords.... any ideas how I can fix this? I want to restore my contacts and other info to my new phone.
    Thanks,
    Sean

    My next suggestion would be to disconnect your BB and USB, and reboot the PC from powered off.
    Do the same with the BlackBerry device.
    Then, reconnect the BB to the USB, and THEN, try to connect.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop Software won't run - so I can't transfer from my current Bold to my new Torch 9800

    I currently have desktop software operating on Microsoft XP SP2 with a Blackberry Bold. The desktop software was loaded approx 18 months ago.
    I have upgraded to a Torch 9800 and wish to transfer my existing info from my Bold onto it via the desktop software. I have attempted to download the latest desktop software but ultimately it ends in a message stating that the application requires XP SP3 to run.
    Are there any solutions other than upgrading my OS? An earlier version of desktop software that will work with both XP SP2 and a Torch 9800 perhaps?
    Cheers

    Correct, the current Desktop Software does require WindowsXP, service pack 3.
    Check your Private Messages from me in this forum.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Desktop Software crashes on start up

    Hi 
    I just bought new BB and downloaded Blackberry Desktop Software in order to connect my device to my laptop however after downloading and installing when I tried to run the software it crashes.
    I need to connect it to my laptop.
    Any help or guidance is highly appreciable.
    Thanks,
    Sunny Sharma

    Hello ben1107
    I have already given this information earlier in this thread however here is the information you looking for : 
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    Blackberry Desktop Software Version 6.1.0.35

  • Desktop manager won't start, sometimes

    Edit: I have migrated from kdm to sddm and the problem is just the same.
    I have a really weird problem with my laptop (Lenovo E335):
    Sometimes, when I boot/reboot my laptop, kdm is started correctly, but other times (maybe more often) kdm won't start, and I need to login as root in a terminal, and run:
    $ systemctl restart kdm
    After doing this, kdm is always restarted correctly.
    Whenever I boot/reboot the system, before kdm is started or fails, I see always these text lines in the console:
    [FAILED] Failed to start Load/Save Screen Backlight Brightness of backlight:acpi_video
    See "systemctl status systemd-backlight@backlight:acpi_video2.service" for details.
    Starting Load/Save Screen Backlight Brightness of backlight:radeon_bl0...
    [OK] Started Load/Save Screen Backlight Brightness of backlight:radeon_bl0.
    When kdm fails, the boot process ends with this screen, and then I have to press Ctrl+Alt+F1 to open the terminal.
    When this happens, these lines can be read in /var/log/Xorg.0.log:
    (EE) Screen0 deleted because no matching config section.
    (II) UnloadModule: "radeon".
    (EE) Device(s) detected, but none match those in the config file.
    (EE) no screens found(EE)
    What puzzles me is that this only happens sometimes, apparently randomly.
    --mod note: changed img tags to url tags. -- WorMzy
    Last edited by fahrgast (2015-05-13 20:40:02)

    Hi fahrgast, welcome to Arch.
    Please take a moment to read through the forum etiquette, paying particular attention to the section titled "Pasting pictures and code".
    https://wiki.archlinux.org/index.php/Forum_etiquette
    Thanks.

  • Desktop software won't recognize 8350

    OK,
      New 8350, Desktop V6.0.1.18, Microsoft XP SP3
      Connect via Bluetooth or cable (two different ones), every USB port.
      Phone was recognized once and was able to sync my data once.  Since then I get the same error
    BB desktop software cannot connect with device.  Device is either rebooting or has dead battery.
    Interestingly BB desktop manager recognizes the blackberry device, XP device manager recognizes it.  All ports are powered with power management off.
    I've done a clean install per KBxxxxx, done a battery pull.
    I can't get the **bleep** software to work with the phone.  That's the whole point!
    HELP MEE
    Dr.Mike

    gltb wrote:
    I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
    Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

  • BlueTooth,Windows7 BB 9630 paired but Desktop Software won't see it.

    first time posting here.  really got to get a handle on this goofy phone i have.  i have my phone paired with Bluetooth to my Windows 7 32bit laptop computer.
    i cannot get the BlackBerry Desktop Software ver 6.1 to see it at all.  does it rely on a different driver set than what Windows uses?
    any insight would be great.
    thanks

    Hi swixtt,
    Welcome to BlackBerry Support Community Forums.
    This article should help you to pair your BlackBerry smartphone with the BlackBerry Desktop Software. http://bbry.lv/pgxC1k  Make sure all the system requirements in steps 1 and 2 have been met.
    Hope this helps,
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

Maybe you are looking for

  • HP Pavilion g7 can't find or re-install HP Support Assistant & HP Solution Center

    After a week or so ago, I discovered my printer could no longer scan. Made several (& I mean several) attempts at following the instructions to install the full driver for my HP Photosmart C7180 printer. I then ordered the full drive CD for Window 7

  • Background Processing, Selection Screens and Variants

    Hi All, I am having a little trouble Background Processing with Selection Screens and Variants. When a user runs my report and selects the option of background processing, then they select a checkbox. Once this is checked, they should go and fill in

  • Purchase order sample - drop down list populating another drop down list

    hello, when i use this sample script, it works fine. but when i add additional arrays to it, it doesn't work at all. please let me know what i need to change in this script in order to add additional items into the drop down lists. here is the script

  • Office 2010

    office 2010 came installed on my computer.  somehow i lost it ( computer was worked on by hp support, i think in sept.)   i tryed to open some of my documents today dec 13 2013 & could not. i can't find the key to re-install.  how can i recover the k

  • Installing MDM 2.00 with EP 6.0 and XI 3.0

    Hi everyone, looking for people, which have successfully applied an installation with EP6 and XI3. I'm currently try to solve installation problems with the CI (Content Integrator). Message was edited by: Sven Wetzel