Win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing
win xp, downloaded ps free, had problems, now won't start, "user name, org, or serial number missing".
Reinstall.
Mylenium
Similar Messages
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I was referred here by customer service. I have downloaded Photoshop elements 5.0 to a new PC. After accepting the agreement I receive an error message saying "Your Adobe Photoshop Elements user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit." There is no place to enter the serial number.
All your pictures will remain safe even after uninstalling the program. Your pictures are saved to your system in form of catalog present at C:\ProgramData\Adobe\Photoshop Elements\Catalogs\<your catalog><br />When you reinstall the program you can open this catalog and view all your photos again.
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HELP!!!! I am a graphic designer I LOVE my version of Photoshop elements 5... I am also a Mom of two who depends on my party supply business as my only income currently!!!!
Upon opening to work on a party supply order DUE TODAY for a kid's first birthday I got this ERROR MESSAGE:
"Your adobe photoshop elements user name organization or serial number is missing or invalid. This application cannot continue and must now exit" And then closes.....
I don't know where my disc is to uninstall/reinstall since I got this program Oh say 10 years ago.... WHAT DO I DO!!? I am in complete PANIC mode!
Anyone?! Chat said they couldn't help me it's too old?!?! HELPHello ...Mom,
here you will find (if stored at Adobe) "General infos about your Adobe Account" https://www.adobe.com/account.html. To see what Adobe has saved about your serial number, please have a look there: http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
On the other hand you could use a non Adobe program, like
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter -
my photo shop 9 CS2 was working great but now error that my name, organization and serial number are mussing or invalid and must close>how do I fix this I was given a download file and do no have cd to reload it??
Does this apply?
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
I downloaded a 30 day trial of illustrator for work that has now expired. I cannot find a serial number to change to a paid membership and do not have an email with one. Please advise?
Sign out and Sign in to Creative Cloud app and then launch Illustrator and check.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Still face issue , ??
Let me know whether you are using Windows computer or Mac? -
I have downloaded the free trial and now can't find it. Can anyone help? I'm sure it'll be something simple but I don't know what I'm doing!
Have you looked in the downloads folder?
It's necessary to open the download package and then start the installation from there. -
I downloaded adobe free trial and now it expires just want to know must i buy and how must i do it
When the trial period ends the program(s) stop working
Buy at... Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html -
I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?
The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html -
last 6 months back brought i pod for 50$, but i came to know that,the product is vintage model, hence no support from apple, now problem is that ipod is not working, and the serial number is <edited by host>,can u pls reach me on <edited by host>
This is a user-to-user support site not a place to reach techs. You can make a Genius Bar appointment at your nearest Apple Store and see if you can do an out-of-warranty replacement or you can use a 3rd party repair site.
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I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?
It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal -
Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?
Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini -
I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.
Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).
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hey,i forgot my login password,so i changed the password by using terminal command(reset password).now i have new user name with new password,
but i can't find my data which i have saved on mac.the storage is showing data used and free space on the disk
please help me out in this matter.How did you change your user name?
resetpassword wouldn't have done it. If you managed to create a new user, then your data is still in the old account. -
We just downloaded the Creative Suite 6 onto our computer, but it says that the serial number is incorrect. Do we use our serial number from CS5.5 because that didn't work?
Creative Suite 6
Click the Buy link for the Suite you want to upgrade to.
I want to buy: <select Upgrade>
I own: <select the CS5.5 product you already own>
Platform: <select Mac or Windows>
Complete your CS6 upgrade purchase.
Note that CS6 is superseded software and will receive no further upgrades or updates. Adobe has stopped working on CS6.
Adobe now promotes their Cloud memberships. So consider subscribing to an Adobe Cloud membership if you want up-to-date software which will be upgraded regularly. -
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number.
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number. Where can I get one? Must I buy a product that was free to download?
Yes, to get a serial number requires that you purchase the software. Downloads are almost always free but to have continuous use of a product requires buying a license for it.
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