Win32:Dropper-gen[Drp] found in Adobe setup file
Above is the info found by my antivirus program yesterday (10/15/13)
I quarantined this and then removed the entire program from my system.
I still need a Reader program and am very concerned about using Adobe now.
Adobe Reader (or any other Adobe software) does not contain malware.
Make sure you download Adobe software only from the adobe.com website. For Adobe Reader go to http://get.adobe.com/reader/enterprise/
Similar Messages
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After installation of cs4 extended upgrade update installations get "adobe setup has stopped working
I've used CS3 and CS4 expanded (upgrade) on my older computer with Windows XP and though slow, mainly after cs4 was installed, they worked well. I've recieved a new computer for christmas and am moving my CS3 and CS4 expanded (upgrad) to the new computer and am having some problems.
My new computer setup is this.....
Windows Vista , Premium Home edition (65bit) with SP1
Intel Core i7-920 Quad Core Processor
RAM -3GB DDR3
Amount of free disk space. 653 GB
Make/Model of Video Card. - ATI Radeon HD 4850
CS3 installs fine though on execution photoshop says that it prefers a dua core processor I click the continue button and it seems to run fine.
After installing CS3 I restart and upload CS4, which takes a long time!, then run bridge to install updates and thats where my first problem occurs.
When the updates are installing I get this message...."Adobe setup has stopped working" and windows looks for a solution which of course isn't there, ha!
So I've tried to use CS4 without the updates, run bridge, select a photo to open in photoshop and after photo opens in photoshop an error message comes up saying this "the specified modul could not be found C:\programfiles\commonfiles\adobe\Adobe Version Cue C44\client\4.0.1\Version Cue.DLL" and when I x out the error box photoshop closes, unable to use it any further (not bridge though)
I suspect this error message comes up because I can't do the updates? Either way I sure could use some help here!
Oh, and I've deactivated and reinstalled and the same happended after reinstallation.
Thanks in advance for any help you can give!People like me, who distrust Adobe's updater, get the updates from the Adobe download site. That way you have control and you only get what you need. For example, if you are not working with colleagues on a network you don't need Version Cue.
Don't worry about the message regarding the processor. Adobe's installers are just as bad as their automatic updates and your processor is simply too new and they are not up-to-date. You may get similar false alarms with Bridge. -
I am trying to install adobe photoshop and dreamweaver CS4 on my windows xp. But both of them during the loading of setup file returns the following error:
"Crtical errors were found in the setup. check the setup log file for details."
I checked the log file and found the following lines relevant to the error:
C:\Program Files\Common Files\Adobe\Installers\acce07fd2c8fe7f9e3f26243e626578\resources\scripts\
Property(S): sessionID = acce07fd2c8fe7f9e3f26243e626578
Property(S): ProductVersion = 2.0
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): ProductLanguage = 0
Property(S): ProductCode = {14AFE241-FC6E-4FDB-BCA0-7AD6F4974171}
Property(S): installLanguage = undefined
Property(S): LanguageIndependent = 1
Property(S): ALLUSERS = 1
Property(S): overrideFile = 0
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): REBOOT = ReallySuppress
Property(S): ExitWorkflow = 0
Property(S): AddRemoveInfoDriverAdobeCode = {07CD1281-D5ED-4BB4-8964-7B4F1F36315D}
Property(S): AddRemoveInfoDisplayName = Adobe Dreamweaver CS4
Property(S): AddRemoveInfoDisplayVersion = 10.0
Property(S): AddRemoveInfoPublisher = Adobe Systems Incorporated
and after few more lines........
Critical errors were found in setup
TypeError:'undefined' is null or not an object
Please see the Setup log file for details.
I don't what's the problem. many people have this problem but they had not found the relevant thing in the log file. With this information provided please tell me what to do????Download the clean u script for CS 4 fro the Adobe site you have to search for it.
Then try this, create a new user account and log in to this account and the try to install from there.
Since this ihe Mac forum I assume yu are on a Mac so if that fdoes not work try a safe boot and then install.
A Safe Boot is rebooting while holding down the shift key until you see the safe boot welcome screen.
then try to install.
Oops this is the illustrator forum cross platform sorry I do not know how to safe boot on the PC. -
Currently I have Adobe AI files that generate "Font Problem" message when they are opened.
The error specific as follow:
Gen.Arial: Font not found on the system: missing font has been substituted.
Gen.Arial.Bold: Font not found on the system: missing font has been substituted.
HelveticaNeue-Condensed: Font not found on the system: missing font has been substituted.
The document uses fonts or characters which are not available or are in a different format than originally specified.
I continue with opening the file and everything else looks ok. I have tried searching for the fonts but could not locate. I even performed Type>Find Font and replaced all missing fonts and still get the above error when re-opening the file.
Not sure how to resolve this issue.
Thanks for all the help.Thanks for the help....if it is not too much to ask can you please give the step you applied to troubelshoot? I am on the IT side and helping the user who is working with the AI files.
If I am not mistaken the charts might have been copied from other programs and maybe led to this issue. Not sure about a redo since there many more files with same problem. Is it possible to apply fix to each file and then save?
Thanks. -
Adobe Setup has stopped working
"Adobe Setup has stopped working"
Everytime I try to run Adobe installer or uninstaller the setup crashes!
video example:
http://www.screencast-o-matic.com/watch/cjXUiIntbI'm having a same problem with Windows 7 Ultimate 64-bit and with Adobe Creative Suite 5.
I tried versions 4, 5.0 and 5.5 - with all same result. Older version 3 did still install still ok. Installation of CS4 or newer immediately halts to a "Adobe Setup had stopped working" error almost immediately after starting actual installation process.
After uninstalling old CS3 version, installing CS5 or 5.5 went little more further but then crashed always when installing "Adobe Player for Embedding". Only Acrobat can be installed since it does apparently install "Adobe Playe for Embedding"
After deleting folder "c:\program file(x86)\common files\adobe\installers" I was able to go even more further, then installation halted at "Adobe ExtendScript Toolkit CS5".
I've tried full uninstall of Creative Suite, using Adobe Creative Suite Cleaner Tool, Ccleaner, CleanMyPC and disabling all services with msconfig - without any success.
Finally I ended up doing Windows 7 Ultimate Update again, which removed the problem.
"Adobe Setup has stopped working" -crash details are
Problem Event Name: BEX
Application Name: Setup.exe_Adobe Setup
Application Version: 4.0.50.0
Application Timestamp: 4d68ded0
Fault Module Name: ARKCmdFS.dll
Fault Module Version: 4.0.50.0
Fault Module Timestamp: 4d68dcf7
Exception Offset: 0003b6ff
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 6d93
Additional Information 2: 6d93d8ff327df09c2a70c0fb6a4a4100
Additional Information 3: b6b5
Additional Information 4: b6b5f2a1c3efe4dd2a2acac83bc90452 -
"Adobe Setup has stopped working" problem with XP, not Vista
Adobe has posted a tech note to work around the "Adobe Setup has stopped working" for Vista:
http://kb2.adobe.com/cps/408/kb408524.html
However, I am having almost the same problem with Windows XP SP3. I have tried installing and updating using both an admin class user and the actual Administrator. At first I thought it might be related to Symantec EndPoint until I saw the Vista thread, but I get the same problems even with EndPoint not on the machine. The posted technote (which seems oddly written by the way.. mentioning junctions AND folders?!?) does not cover XP, only Vista. My attempts to translate it over to XP procedures does not get very far.
The install goes fine, but any subsequent updates for the suite fail. Once the failure occurs, InDesign and other apps will refuse to open. I can't even right-click a file in Windows Explorer or it also results in a crash (I am guessing to the CS Drive and Bridge additions to the contextual menu). The main apps that fail to update appear to be the same ones mentioned for Vista:
Adobe Drive and Services update (aka Version Cue client 4.0.1, Creative Suite Infrastructure 1.0.1)
Adobe Version Cue Server 4.0.1 update
Flash Lite 3.1 Update for Adobe Device Central CS4 (aka Device Central 2.1)
Adobe Output Module update for Adobe Bridge CS4 (aka Output Module 2.1)
Extensions Manager CS4 2.1
Screenshots of the errors are here:
http://drop.io/tlzrsif
Luckily we use drive images for our systems so I can hop back to a freshly prepped notebook with out much delay, but given the long CS4 install time this has become a pain to try to solve.
Have any others run into this problem using XP and not Vista?here you go
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunesHelper.exe
Application Version: 7.3.1.3
Application Timestamp: 468d67e8
Fault Module Name: QuickTimeStreamingAuthoring.qtx
Fault Module Version: 7.2.0.240
Fault Module Timestamp: 4684a83a
Exception Code: c0000005
Exception Offset: 00016c09
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 18fe
Additional Information 2: f42ba5cd8b2ed31f18b99a5ea46137af
Additional Information 3: 4735
Additional Information 4: ae0a749503b699b3b75d581a3dbfd557
Extra information about the problem
Bucket ID: 466198587 -
I am trying to install Adobe Acrobat after I purchased the monthly membership. I did receive help but the after the installation is complete I receive error 103 which states that the setup file can not be located.
Hi uniquenader,
Did you encounter any errors during installation? Which OS are you using?
Did you have any previous versions of Acrobat / Reader installed?
Please use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove the software completely,
Re-download, reinstall and check.
Regards,
Rave -
How could I get the setup files to install Adobe Media Encoder in a non connected computer?
HI,
I'd like to try Adobe Media Encoder in a non connected computer.
But I don't find the way to get the trial setup files.
Thanks in adavance for your time.
MikeAME is tied to other apps. There is no separate installer.
Mylenium -
Is it possibe to get an adobe acrobat 6.0 pro setup file if you have misplaced the setup disk? I need to repair the software on my computer.
Hi Levi,
I am sorry to inform you that Adobe Acrobat 6.0 Pro is an outdated version, Adobe doesn't support it & the download link doesn't exist anymore.
Regards,
Aadesh -
Avast reports Verizon speed optimizer as a WIN32:EVO-​gen virus
I've tried to install the Verizon speed optimizer tool from http://my.verizon.com/services/SpeedOptimizer/FiOS/FiosOptimizerDownload.aspx?CusType=
74.107.187.63?
When I try to install it, Avast blocks it as a WIN32:EVO-gen virus, I've tried to add it to the avast excluded from scan list, it will not let me install this, My computer was infected by the vista 2010 security virus when the tech tried to install in home agent from his flash drive, which took me a day and 1/2 to get my computer back online and clean, so I don't really want to push my luck here and list it as a false positive and run it, has anyone else had this with their antivirus program?I find it hard to imagine that if you're getting the Optimizer tool from the actual website, the Optimizer is to blame. Yet again, it could have a vulnerability in it that resulted in the Antivirus 2010 infection you had. Likewise that's a common thing for Internet Explorer to catch anyways, especially with out of date plug-ins.
Many have run the Optimizer without an issue, myself included, but to tell the truth, unless you're not getting your full speed to any website and you're running an operating system older than Windows Vista (basically, if you have a Windows XP machine) you shouldn't need to run the Optimizer.
========
The first to bring me 1Gbps Fiber for $30/m wins! -
hi.
When i run report "FP_TEST_00" the message "ADS-error: com.adobe.ProcessingError: File not found error wr(200101)." is appear.
What wrong?
regards
Denishello
server.0.log is contains:
#1.5#0030482F2F6000610000001B00000F2400042DC1D654F8A4#1176210454659#/System/Server#com.adobe/AdobeDocumentServices#com.adobe.AdobeDocumentServices#ADSUSER#300#SAP J2EE Engine JTA Transaction : [93bffffff9cffffff9200031]#server02_CEM_154901650#Guest#72c01b60e76411dbb9900030482f2f60#SAPEngine_Application_Thread[impl:3]_30##0#0#Error#1#com.adobe.AdobeDocumentServices#Plain###Processing exception during a "Render" operation.
Request start time: Tue Apr 10 19:07:34 GMT+06:00 2007
com.adobe.ProcessingError: No <Render><Output><XDC> specified
at com.adobe.Render.execute(Unknown Source)
at com.adobe.BaseADSRequest.doWork(Unknown Source)
at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0.java:120)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
at SoapServlet.doPost(SoapServlet.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:159)
: Trans(Tue Apr 10 19:07:34 GMT+06:00 2007)# -
I downloaded Adobe CS5.5 Master Suite: Missing Setup File
I don't know what to do. My school issued free issue (legally) of Adobe CS5.5 Master collection. I downloaded the whole thing through my Adobe Downloader, but now it is saying that I am missing the setup file. What can I do?
It seems that the package might be corrupt due to which you are getting the missing file error.
Consider re-downloading the package.
You can download from the direct download links available at : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download. -
Error 1603. Error 1311.Source file not found: F:\Adobe CS4\payloads\AdobePremierePro4All\AdobePremierePro4All1.cab. Verify that the file exists and that you can access it.
And what exactly? You have not provided any system info or other details.
Mylenium -
Adobe Setup cannot uninstall?
Hi why I cannot uninstall the Adobe Setup?, it stays in my PC and disallows me to install or unistall other Abode products.
If you have just installed this, can you do a System Restore to a point just prior, to roll things back? It’s easily possible that CS3 can’t be installed on Win7. Can you show screen-captures of the errors you’re getting?
Do you know that you’re installing real Adobe software and not some pirated version that has an activation-blocking program that is trying to protect itself by not allowing you to uninstall it nor install other Adobe software that might detect it? I am suspicious of something being called Adobe Setup that would be listed as a separate item in Programs and Features that could be uninstalled, if that is what you mean is happening. -
Initializing Adobe Setup Setup
i installed dreamweaver it created the dreamweaver cs3 file,
when i check run dreamweaver when it finish it starts something up
saying Initializing Adobe Setup Setup when it finishes nothing
happen dreamweaver doesn't seem to be on my computer(xp)I haven't seen that. Are you able to install DW CS3 OK?
David Alcala
Adobe Product Support
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