Win7 Unable to communicate Win XP is able to communicate 7525 photosmart wireless

Question

I installed and printed a photo ONCE wirelessly from Windows 7 system and scanned a document. Since then, the printer acts as if it can access internet wirelessly, the control panel for printers shows it ONLINE READY but any print action such as test page, gets unable to communicate.
IP in IE does not connect.
A Win XP Pro system on same Wired/Wireless network has IE 8 which does connect ot same IP as printer!!
Diabling Windows FIREWALL does not help
Trend Internet Security Platinum PRO does not do IP filtering any more -- now lets Windows do the firewall stuff.
HELLP!!!

Answer 1

Hi Star-A-Star,
I would like to help you get the printer working wirelessly with your WIndows XP operating system. I recommend use the HP Print and Scan Doctor.
The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues. HP recommends that you run the tool whenever you need to troubleshoot an issue.
The Print and Scan Doctor diagnoses and helps resolve common printing, scanning, and connectivity problems, including:
Connectivity :
 USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know the outcome, I will gladly follow up if the issue persists.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP