Window 7 is not supported (screen brightness issue)?

I called Lenovo tech support to find out if they had a solution for the inability to dim the screen in Windows 7.  The suport person told me to load the latest drivers.  I did, then called back with my case number.  I told them that the suggestion didn't work (I knew it wouldn't). 
The guy then asked me if I had received the Win 7 update from Lenovo, and I told him "No, I bought Windows 7 and installed that version".
Eventually, when he realized he couldn't help me, he told me that they couldn't give me any more help because I had loaded "unsupported software".  Apparently, they consider Windows 7 (if not received from Lenovo) "Unsupported Software"!
Solved!
Go to Solution.

Thank you!  That worked.  Someone please tell Lenovo tech support about this.

Similar Messages

  • HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR) screen brightness issue

    I'm haing a screen brightness issue on my HP Beats Special Edition 15-p030nr Notebook PC (ENERGY STAR). I upgraded from 8.1 and the F2/F3 keys to dim or brighten screen do not function. Any suggestions besides reverting back to 8.1.? Not sure if I had the screen dimmed all the way or brightened all the way when it was upgrading, or if it even mattered.  

    Hi @Twright2014
    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see your having some sound issues with your new notebook. I will be happy to help you with this. How does the audio sound when you use a set of headphones? Try the troubleshooting steps in this HP document No Sound from Speakers which includes using the built-in Windows troubleshooter.
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Windows Help and Support screen glitch? And keyboard malfunction! Help!

    I have 3 problems. At the log in screen of my hp stream notebook 11, I wasn't able to complete my password due to a malfunction in one of the keyboard keys. I shut down the computer and came back later to try again. It worked but when I logged in, the Windows Help and Support screen kept repeatedly popping up even when x'd out. I would let it repeatedly pop up (like a glitch) and I would x it out and it would go away. Also as I was typing in anything (wordpad, internet, search), every other key letters and numbers were acting as shortcuts to different screens such as apps, the log in screen, control panel etc. then the Windows Help and Support screen would pop back up again as a glitch. Please help!

    Hi @aaliyah22 
    Welcome to the HP Support Forums!
    You mention three different issues, and I am happy to assist with this. Obviously we need to start with the keyboard. As it is just the one key you describe as  a problem, I would try a cleaning. You could see if some compressed air helps first as some debris may have gotten into it. Also you can look at these two pages and see if anything helps.
    Notebook Keyboard Troubleshooting (Windows 8)
    Cleaning your Notebook PC
    The other two problems sound a lot like something like a software or possibly a malware related issue, but you can start with trying a system restore to a point before the problem began and see if that helps.Using Microsoft System Restore (Windows 8)
    Then take a look at these.
    Resolving and Preventing Viruses on Your Computer (Windows 8)
    About Spyware, Adware, and Browser Hijacking Software
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Presentation variable is not supported in "SQL Issued"

    hi, there is a presentation variable called @{ps_var} from a prompt
    and I have written a custom sql and typed in "SQL Issued"
    !http://img31.imageshack.us/img31/8673/customsql.jpg!
    I found that the presentation variable is not supported in "SQL Issued" (exception flows when I clicked the "Set SQL" button.)
    (in the captured screen, it is hardcoded as 'REPLACED_BY_PRESENTATION_VARIABLE', no error occurs when I clicked the "Set SQL" button. the result is correct.
    however, when 'REPLACED_BY_PRESENTATION_VARIABLE' is replaced by @{ps_var}, exception flows when I clicked the "Set SQL" button.
    is there an alternatives to avoid the error ? or any ways to assign the selected value from the prompt to this sql ?
    thank you very much!

    Just set your presentation variable with an other method.
    Check here you will find how you can set a presentation variable for a filter
    http://gerardnico.com/wiki/dat/obiee/presentation_service/obiee_presentation_variable_area

  • Windows can not adjust the brightness on this display

    I have a Toshiba Satellite LX835-D3300 ( Serial #ZC119804Q )
    I want to brighten my display, but it tells me..... Windows can not adjust the brightness on this display.
    In my HELP section on my computer it tells me to...
    Tap or click PC and devices, then tap or click Display
    Make sure the Adjust my screen brightness automatically slider is turned on
    Get the best display on your monitor - Microsoft Windows Help
    (If you don't want the screen brightness to change automatically, tap or click the Adjust my screen brightness automatically slider to turn it off.)
    Tap or click Apply.
    I do not have that.
    I notice that if I go to the side of my screen and then click on Devices, click on projects... "Second Screen" is showning
    I clicked on it and then I went and clicked on PC screen only and it is highlighted, but when I go back to it, it stills shows "Second Sreen"
    Please help me. What am I doing wrong 

    All-in-One LX835-D3300
    Downloads here.
    Have you upgraded to Windows 8.1? If so, did you follow these instructions?
       How to Update from Windows 8 to Windows 8.1
    -Jerry

  • I just downloaded PSE 13 and it won't let me open stating, "OS requirement not met...windows vista not supported"...what do I do?

    PSE 13 is supposed to support OS Windows Vista.  Now, after purchasing and downloading, states "OS requirement not met...Windows Vista not supported."  Can anyone help? Will need simple steps explaining what to do!  Thanks!

    No, Vista is not supported:
    http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop-elements.h tml

  • Purchased Photoshop Elements 13, downloaded, entered serial numbers, then got the error message: OS Requirement not met, Windows Vista not supported.

    Purchased Photoshop Elements 13 (upgraded from Photoshop Elements 10), downloaded, entered serial numbers, then got the error message: "OS Requirement not met, Windows Vista not supported" now what?

    Sweetie Bug wrote:
    now what?
    System requirements | Adobe Photoshop Elements
    The last version of PSE which supported Vista was version 12.
    You'll either have to upgrade your operating system to Windows 7 or Windows 8 or return PSE 13 for a refund.

  • Version of Windows OS not supported

    Downloaded Adobe Reader 70. When opening desktop message comes up this version of Windows OS not supported. What do I do?

    Ok, if you do not have service pack 2 of Windows 2000, you cannot
    install Reader 7. Go to
    http://www.adobe.com/products/acrobat/readstep2_allversions.html and
    choose Windows 2000 SP1.
    HOWEVER, if you do not have service pack 4, you should not be
    connecting to the internet! You are vulnerable to many viruses. You
    should use Windows Update to bring yourself up to date with patches
    for Windows 2000. This will take quite some time, but I recommend you
    don't delay...
    Aandi Inston

  • "earlier versions of windows are not supported boot camp" with bootcamp 5.1.2

    Hi everyone !
    I have a problem about installing window 8.0 pro 64-bit with bootcamp ( v5.1.2 ). When I finished setting up, Bootcamp shows me a message as " earlier versions of windows are not supported boot camp " although I'm using bootcamp with 5.1.2 version. How can I resolve it ? My mac is mgxa2 mid 2014.
    Thanks a lot !

    Thanks for supporting to me .
    According to "Boot Camp: System requirements for Microsoft Windows operating systems - Apple Supports" If I use bootcamp version equal or greater than 5, so I can do it. But my current bootcamp likes that. So why not ? . In the first time I set up though bootcamp , it's good but now it always shows that message .

  • My macbook air keeps on saying Microsoft windows are not supported on os x...what do i do?

    my macbook air keeps on saying that windows does not support OS X
    what do i do?

    Windows on Intel Macs
    There are presently several alternatives for running Windows on Intel Macs.
         1. Install the Apple Boot Camp software.  Purchase Windows
             XP w/Service Pak2, Vista, or Windows 7.  For Boot Camp
             4.0 and above you can only use Windows 7 or later. Follow
             instructions in the Boot Camp documentation on
             installation of Boot Camp, creating Driver CD, and
             installing Windows.  Boot Camp enables you to boot the
             computer into OS X or Windows.
         2. Parallels Desktop for Mac and Windows XP, Vista Business,
             Vista Ultimate, or Windows 7.  Parallels is software
             virtualization that enables running Windows concurrently
             with OS X.
         3. VM Fusion and Windows XP, Vista Business, Vista Ultimate,
             or Windows 7.  VM Fusion is software virtualization that
             enables running Windows concurrently with OS X.
         4. CrossOver which enables running many Windows
             applications without having to install Windows.  The
             Windows applications can run concurrently with OS X.
         5. VirtualBox is an Open Source freeware virtual machine such
             as VM Fusion and Parallels that was developed by Solaris.
             It is not as fully developed for the Mac as Parallels and VM
             Fusion.
    Note that VirtualBox, Parallels, and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc.  There are performance differences between dual-boot systems and virtualization.  The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech Labs- Virtualization Benchmarks, January 2013 | MacTech for comparisons of Boot Camp, Parallels, and VM Fusion. Benchmarks of all of the above except Crossover can be found in Benchmarking Parallels, Fusion, and VirtualBox Against Boot Camp - The Mac Observer. Boot Camp is only available with Leopard or later. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
    You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

  • Re: Satellite L855 and Windows 8 - can not adjust screen brightness

    Hi everyone !
    I installed Windows 8 on my Satellite L855 and it is running pretty well except that I can no more adjust screen brightness !!! I updated all the drivers for Win 8 but it didn't resolve the issue.
    Hope someone can help me !! Thanks !!

    Hi
    Did you install the VAP (value added package) provided with Toshiba Win 8 upgrade assistant?
    Its necessary and the brightness can be controlled pressing F button
    F2 Decreases screen brightness
    F3 Increases screen brightness

  • LCD Panel not supported (acpi brightness)

    Hi all,
    This is my first post, Hello!  I have used several distros but this is my first time using Arch.
    I have a dell d420 (dual core / intel graphics).  I have installed Arch with lxde / compiz.
    Things have been going pretty well so far, I really like the distro.  However, I am having problems with laptop-tools and adjusting the brightness of my lcd on AC acpi events.
    Basically, I have /etc/laptop-mode/conf.d/lcd-brightness.conf configured as follows:
    # Should laptop mode tools control LCD brightness?
    CONTROL_BRIGHTNESS=1
    # Commands to execute to set the brightness on your LCD
    BATT_BRIGHTNESS_COMMAND="echo 20"
    LM_AC_BRIGHTNESS_COMMAND="echo 70"
    NOLM_AC_BRIGHTNESS_COMMAND="echo 100"
    BRIGHTNESS_OUTPUT="/proc/acpi/video/VID/LCD/brightness"
    Further, laptop-mode is running and set up as a daemon.
    The problem is when I plug/unplug the power cable the brightness of the panel does not change in the way I would expect it to.  Sometimes it does not change at all, sometimes it gets brighter on battery than it does on AC!!!  The brightness keys on my laptop work fine (however, they are I believe prgrammed into the bios and rely on no software to adjust the panel.)
    Things I have installed / setup:
    acpid
    acpi
    laptop-tools
    I have noticed that there seems to be a problem recognising my panel, when I do a
    cat /proc/acpi/video/VID/LCD/brightness
    I get the response:
    <not supported>
    Also:
    cat /proc/acpi/video/VID/LCD/info
    device_id: 0x0400
    type: UNKNOWN
    known by bios: no
    I think this is the problem, as laptop-tools and acpi seem to be configured correclty apart from this issue.  Any thoughts?
    Many, thanks.
    Last edited by e-dard (2008-10-25 16:11:37)

    OK, it looks like others have had a similar issue with the NVS 3100M adapter. I found this prior post:
    I followed the advice there and installed the 32 bit A08 driver that I found here:
    Now the backlight works fine on startup. Unfortunately my system has lost some other small functions and seems a bit slower, however, at least I can now work while I travel.
    It's a bit disappointing that newer drivers seem to break my computer. I'd very much like for that not to happen.
    Some steps of this, like updating the BIOS and installing the driver were a bit complicated, so I'm happy to give advice on how to do that if anyone needs. In the meantime if anyone has a better way to fix this, I'm keen to find out.

  • Windows 8.1 kills screen brightness control

    I have a touch smart 23 computer that came with windows 8.0. An auto upgrade to 8.1 caused the screen brightness control to stop working and the screen stays on super bright. I could not get a response on how to fix so I had to re-install 8.0 which fixed the problem. I set the system to not upgrade without my approval and yet it did it again last week (about 4 or 5 months later). When I have to reinstall 8.0, I have to re-install several primary programs as there are no restore points left except back to factory settings. Question one is - has there been a fix installed on windows 8.1 that will again let me control the brightness on my screen? If not, question 2 is how did the update override my setting to not allow updates to install without my approval. I have a full day of re-installs that I don't want to have to do a third time.

    Hi:
    You probably have to install the W8.1 graphics driver for your specific model.
    Normally when you can't control the screen brightness, that means the graphics driver isn't installed.
    As for your second question, that I do not know.

  • ITunes downloaded, but does not open-Windows does not support Mac script

    I have recently bought a Toshiba laptop with pre-installed Windows Vista. I have managed to download iTunes, but I cannot open it. The computer posts a message saying that it does not support Mac script. I suppose that I need additional software (daemon tools?)? I would be grateful if someone could advise me in relation to this issue.
    Toshiba Satellite   Windows Vista  

    No, you should need nothing additional. I suspect you may have tried to download the Mac compatible version of iTunes & that's why your getting this message. Make sure you have checked the Windows version & nothe Mac version on the download page.

  • Lumia 735 screen brightness issue

    My new Lumia 735 has an issue with the screen brightness dimming for no reason. For completeness I have done a reset, it is nor on auto, and does I when on mains or battery. The screen is supposed to be extremely bright when set to max. However it is for about 10 secs then dims then goes bright again then dims for ages then suddenly goes bright. I have been Through all settings and changed/tried all things to no avail. I think this is not a unique problem and is prob software linked. Anyone got any ideas?

    Although you say you've set the screen so the brightness is NOT set to 'auto', this sure sounds like the light sensor is still active.
    I would first try a power cycle to see if that clears things up (which I doubt, but no harm trying, right?).  Then do a back up and try a hard reset.
    After the hard reset, test to see if the brightness is working properly.  If not, then it may be malfunctioning light sensor and require repair/replacement.  If it's working properly, then slowly start adding apps one by one and testing again, to see if one of them is causing the problem.
    /drt

Maybe you are looking for