Window 8.1 activation won't accept my product key

Window 8.1 64 but won't accept my product key. I know for a fact I didn't exceeded the amount of times of download. I want to use it for 64 bit. My old hardrive have it for 32 bit but I restored it to factory settings and install the 64 bit now that I
have a 64 bit cpu. Now it saying my key is incorrect. I only installed it once before I used it to boot up my computer. What is the problem?

Please visit the more appropriate
Windows 8.1 Community Forum for assistance.  Thank you!
Carey Frisch

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