Window 8.1 time syncing

 I have bought an installed Windows 8.1. It's a great operating system except for a certain issue with the clock sync. In task scheduler it fails for some reason or another. My clock does not stay synced, with is a huge issue for many, many reasons.
I recently had a conversation with a Microsoft support tech, that wanted to charge me for this issue. This is a Microsoft programming issue. The specific task is locked from editing, so I cannot edit it myself with out specific software. Something so simple
as clock syncing is a ridiculous this to charge me an arm and a leg for, especially since this did not work out of the box. So it's a bug in the OS. Seems to me as though it's a cash grab on their part. Why don't they just state that if you want the clock
syncing feature, extra charges may be applicable, but they end up making it seem like it's your incompetence to install a self guided program, and that they need a trained tech to fix it. Sounds to me like a crime. 

 I have bought an installed Windows 8.1. It's a great operating system except for a certain issue with the clock sync. In task scheduler it fails for some reason or another.
What is "it"? What is failing in the task scheduler? Please elaborate.
My clock does not stay synced, with is a huge issue for many, many reasons.
Syncing with what? Do you mean syncing with one if the internet time servers such as time.nist.gov or time.windows.com? Have you examined your Windows Clock settings to see how it is configured?
I recently had a conversation with a Microsoft support tech, that wanted to charge me for this issue. This is a Microsoft programming issue. The specific task is locked from editing, so I cannot edit it myself with out specific software. Something
so simple as clock syncing is a ridiculous this to charge me an arm and a leg for, especially since this did not work out of the box. So it's a bug in the OS.
I'm sure it is not a bug. It's more likely to be a way your OS is configured. Remember, Microsoft doesn't configure your pre-installed operating system. This is typically done by the manufacturer of your computer.
Seems to me as though it's a cash grab on their part. Why don't they just state that if you want the clock syncing feature, extra charges may be applicable, but they end up making it seem like it's your incompetence to install a self guided program,
and that they need a trained tech to fix it. Sounds to me like a crime. 
You shouldn't be calling Microsoft for this type of problem in the first place. If your pre-installed operating system isn't configured correctly, you should be contacting the store where you bought your computer for help. They may refer you to the manufacturer
and often they have a support line for their new customers to help them with problems such as these. Also, there is answers.microsoft.com.

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