Window 8 upgrade has really messed up my PC.

As a result of a Window 8 upgrade on 5th Dec and caused major problems for my PC I now have the following Failure ID on my PC. Failure ID: UAG7MX-6JW7AN-MFPXOK-61D303, Product ID: C4M14EA#ABU, Hard Disk 1. Can anybody explain the problem and how to resolve it. The PC worked perfectly well until the Windows 8 update.

KevinG12345 wrote:
As a result of a Window 8 upgrade on 5th Dec and caused major problems for my PC I now have the following Failure ID on my PC. Failure ID: UAG7MX-6JW7AN-MFPXOK-61D303, Product ID: C4M14EA#ABU, Hard Disk 1. Can anybody explain the problem and how to resolve it. The PC worked perfectly well until the Windows 8 update.
Means it wasn't a Win8 machine and you will have to reboot to get it back to the previous O/S that worked. Never install a O/S that doesn't have drivers for a unsupported machine and you get the problem your having now.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Similar Messages

  • I have th iPhone 4s and recently upgraded to ios 7.  This has really messed with my ability to listen to and delete voicemail messages.

    I have th iPhone 4s and recently upgraded to ios 7.  This has really messed with my ability to listen to and delete voicemail messages.

    bmichaelcycle wrote:
    I have th iPhone 4s and recently upgraded to ios 7.  This has really messed with my ability to listen to and delete voicemail messages.
    Can you explain in detail what ability?

  • Icloud is really messing up my mail? anyone else

    this morning my mac mail has been broken all day.... i checked with comcast, and att... and tryed to call apple... but they wanted 49 bucks... but eventually att put me thru to a tech.... apparently this has been a real problem today for about 1.2 percent of icloud users.... it has really messed me up as i have a home business..... anyone else?

    Same problem here -- worst e-mail outage I've experienced in ages, and going on far too long to be excusable as a simple server issue. No point calling Apple, such a widespread outage is already on their radar and it's already common knowledge that they have screwed up. Making noise is not the worst approach in this kind of situation (denied service by a giant corporation that's unresponsive to your woes), so just complain far and wide until Apple (finally) gets their act together.

  • Adobe Upgrade Has Messed UP My PC!

    OK. I'm venting here. I upgraded that latest Adobe and Flash. Ever since, it's been nothing but problems. First, all videos were messed up. I either had audio and no video, or video and no audio. Half of the flash games wouldn't play. Then, none of the videos would play in high definition or good quality. All the video quality was like back in the 90's.
    UNinstalled everything, all the Adobe and Flash, and re-installed. Cleared all history and cookies, ran my Piriformer and my defrag. Scanned everyhting with AVG.
    Well, that fixed the video/audio problem, but not all the video quality. Then, if Im watching any video and move my mouse cursor off the video, and try to scroll, I crash! Every flipping time! I can not even use my mouse if a video is playing or it crashes.
    The play and pause buttons on the videos, if I even take the cursor over them, the Adobe Has Crashed Pop up opens and tells me to send a crash report and then Windows iopens and tells me I've crashed and they are looking for a solution to the problem.
    And I use color tabs from Firefox adons. Never had a problem. Now, since the upgrade, I try to open another tab, and a ******** million tabs open! Then I'll crash again.
    I use AVG, I use Firefox, I use Piriform and their defragger. I use NO Scripts.
    MY computer work awesome, perfect, no problem until this new upgrade.
    But, if I un-install it, I can't watch half the videos, or play 99% of the games I like.
    I've tried searching al the forums looking for solutions and nothing has worked.
    I tried calling Adobe Customer Service. HA! What a joke! No matter what # or * I get te same flipping set of options which just keeps repeating.
    There isn't even a decent e-mail for custom complaint or problem to report bugs! The only ones I've found give my "choose from one of these" options.
    So anyway. I hate Adobe now. It's really messed up my computer.
    Does anyone, anyone at all, anywhere, have any suggestions? Or is there not another type of software I can run instead of using Adobe and Flash?
    I'm about readdy to wipe my computer and give it away.
    Thanks people.

    adobe flash forced me to do an update and broke my laptop.  had to buy a new operating system because computers don't come with software anymore and i never made a back up disc.  now I am having problems using the internet and it keeps freezing up and videos are glitchy most of the time or freeze ever since I was forced to do another update on adobe flash.  customer service is a joke and you would be better off throwing your computer out the window and buying a new one or reinstalling your OS.  too bad there are no other programs I could use or I would.  would love to sue these dumb***   people who keep making a terrible program that does nothing but cause you problems.

  • HT6030 Help!  I upgraded to Maverick and my emails are now really messed up.  It flagged over 5,000 messages when I haven't flagged anything.  Now, the email message that people are sending me is actually an email message from years ago.  Any explanations

    Help!  I upgraded to Maverick and now my emails are really messed up.  It flagged over 5,000 emails that I have never flagged.  Now, it shows a message from someone this morning, but the content is an email that I received years ago.  My Iphone and Ipad are fine.  Any ideas?  I can't read mail off of my macbook because the email isn't what these people are sending!  Help!

    Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
    This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
    I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
    It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
    I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
    Thanks again.
    Susan

  • I upgraded to iOS 5.0.1, and now my battery life has really deteriorated since. I was making it thru the day with about 75% left. Now it's only 3:30 pm, andI'm at 50%. Any solutions, yet!

    I upgraded to iOS 5.0.1 yesterday, and now my battery life has really deteriorated since.I was making it thru the day with about 70% battery life left. It is now 3:30 and I'm already down to 50%. The upgrade worsened my situation. Any help out there?

    I had the battery problem. I upgraded the to iOS 5.0.1 last night and at least that problem seems to have been fixed. However, the problem with no audio on phone calls remains. Have not tried swapping the SIM card yet. The ATT guy says that they have resolved 90% of the no audio issues with a new SIM card. Not sure athat what has to do with anything but will try that first before requesting a replacement phone.

  • Upgrade has been disabled : Windows Server 2003 to 2008 Upgrade

    To whom it may concern :
    I have a virtualized Windows 2003 Web Edition (x86) that needs to be upgrade to Windows Server 2008 (x86).  It has several web applications installed and configured thus clean install of Windows Server 2008 is not an option.
    In short, I get a "Upgrade has been disabled" message. 
    It also says, "You cannot upgrade from Windows Server 2003 Web Edition to Windows Web Server 2008.  You can upgrade to ."  Would you please help?
    FYI. the Windows Server 2003 has a single partition and setupact.log as follow:
    2015-03-21 23:08:20, Info       [0x0a000a] UI     Autorun:Autorun core successfully  initialized!!!
    2015-03-21 23:08:20, Info       [0x0a000b] UI     Autorun:Autorun UI successfully  initialized!!!
    2015-03-21 23:08:21, Info                  UI     AppWindow has layout style 0
    2015-03-21 23:08:21, Info                  UI     NavWindow has layout style 0
    2015-03-21 23:08:21, Info                  UI     NavWindow has layout style 0
    2015-03-21 23:08:22, Info                  UI     Page with ID 2018 returned 0 for CanPageBeActivated with choice 0
    2015-03-21 23:08:22, Info                  UI     Page with ID 2002 returned 0 for CanPageBeActivated with choice 0
    2015-03-21 23:08:22, Info                  UI     Page with ID 1200 returned 1 for CanPageBeActivated with choice 0
    2015-03-21 23:08:22, Info                  UI     Page with ID 1200 returned 1 for CanPageBeActivated with choice 0
    2015-03-21 23:08:22, Info       [0x0a011c] UI     WizardDialogPost::SetActive
    2015-03-21 23:08:26, Warning    [0x0a0010] UI     WM_KEYUP for 9 key on 0
    2015-03-21 23:08:26, Warning    [0x0a0010] UI     WM_KEYUP for 16 key on 0
    2015-03-21 23:08:26, Warning    [0x0a0010] UI     WM_KEYUP for 16 key on 0
    2015-03-21 23:08:26, Warning    [0x0a0010] UI     WM_KEYUP for 17 key on 0
    2015-03-21 23:08:26, Warning    [0x0a0010] UI     WM_KEYUP for 17 key on 0
    2015-03-21 23:08:26, Info       [0x0a018e] UI     Passing command line parameter ("D:\Sources\setup.exe /HideWelcome /uilanguage:en-US /targetlanguage:en-US") to IBS.
    2015-03-21 23:15:51, Info       [0x0a013b] UI     Cancel rejected. Remaining on Page Install Windows.

    Looks like you'll need to clean install it.
    From the following versions of Windows Server 2003, there are no supported upgrades:Windows Server 2003 Web Server Edition SP2 and Windows Server 2003 Web Server SP1
    https://support.microsoft.com/en-us/kb/951041
     These ones may help.
    http://blogs.iis.net/bills/archive/2008/06/18/how-to-migrate-from-iis-6-to-iis-7.aspx
    http://www.iis.net/downloads/microsoft/web-deploy
    Also might ask over here.
    http://forums.iis.net/
    http://forums.asp.net/
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

  • Windows 10 upgrade has stopped my cellilar data from connecting

    windows 10 upgrade has been applied to my tosh z10 tablet and now i cannot connect to mobile data using my sim. anybideas how to fix this? Wi-fi and Ethernet work fine but are no use for when I'm on the move. many thanks in advance cor any good suggestions. J

    Hi DotDotDot
    We'll ask our teams if they can shed any light on this issue.
    In the meantime, make sure you've installed all the current updates for the device - Windows have released more in the last day or so. 
     

  • CS4 to CS5 Upgrade has install/configuration problems ???

    (My system is running Windows 7 Pro 64-bit )
    Awile back I purchased:
    Adobe Premiere Pro CS4 (FULL version) on the Installable DVD's.
    ...and just recently, last week, I decided to bite the bullit, and go for the 64-bit CS5 version upgrade.
    Adobe Premiere Pro CS5 (Upgrade version) -downloadable option (its cost $299.00 US)
    Method 1./ Now, this seemed to be more of an installation/config issue for me. but after I ran the CS5 upgrade, it did NOT
    upgrade/change any of my Desktop icons/links ?
    In other words, the same old CS4 Icons were on the desktop.
    Instead, I had to goto C:\Program Files\Adobe\...CS5\..., and then create a shortcut to the CS5 executable onto my Desktop?
    Method 2./
    ok, this so-called CS5 upgrade option obviously dos NOT work right.
    So, I completely UN-installed CS4 and CS5, and started from scratch again, but this time I simply installed just
    the CS5 Upgrade binaries.
    Well that seemed to work fine, and it also seemed to ievennstall all the 64-bit CS5 modules, though it also created some extra CS4 directories in C:\(x86)Program Files\Adobe... ? why would it do that ?
    ok, well has anyone else also experienced any of this upgrade weirdness. ?
    Note: I verified my Windows 7 64-bit was up-to-date, and I also "updated" CS5, actually it updates itself.
    I have also had a couple "BLUE-screenies", and crashes" in CS5, none of which, in Windows I can really tell what is going on ?, and I never had these issues on CS4 on this same PC.?
    I called the 1-800 number for Adobe Technical Support and basically they said the CS5 upgrade that I purchased should have worked fine. uhmmm ya'd think eh?
    So, I thought this forum might be more "aware", and/or helpful regarding my Upgrading woes.
    any thoughts, would be appreciated.
    Thankyou.
    Rick.

    An Adobe upgrade is an upgrade by price, only. What I mean is that you're buying a new, fully separate version of the Adobe software from whatever your previous version was, and upon installation, your previous version is left intact (hence the reason your icons did not change--CS4 was still installed).
    An update, on the other hand (which is what the program automagically did), actually does replace files, but only in the version that you're updating. A semantic issue, perhaps, but an important distinction.
    You can run CS4 and CS5 side-by-side if you like, but if you want to be rid of CS4 and maintain only CS5, you need to uninstall CS4--or preferably, reinstall from the OS up. I always like to start fresh when a new suite comes along.

  • I can't tell if my AdobePro software upgrade has been installed properly. Doesn't seem to be working, so what do I do?

    How can I tell if my AdobePro upgrade has been properly installed?

    Thank you, but I am not good enough at uninstalling and reinstalling apps to be certain I won’t completely mess up what I already have. Do you know if there is a way to get online support directly from Adobe? I am in the middle of a very important project and can’t risk losing the use of Adobe as I had it before attempting to upgrade.
    Thank you. Really appreciate that you responded to my inquiry.
    Amy
    Amy M. Fadida
    President & CEO
    A.M. Fadida Consulting
    2006 Plymouth Street, NW
    Washington, DC 20012
    tel:  202-744-5531
    fax: 202-722-2798
    e-mail:  <mailto:[email protected]> [email protected]

  • "Windows Explorer Has Stopped Working" Error Message Loop upon Startup of WIndows 7 Ultimate 64-bit

    Ok I have a HP Touchsmart 6000 running Windows 7 Ultimate 64 bit OS.  It is my 74 year old mothers computer and about 3 months ago it started acting up.  First thing that happened was the internal DVD Burner started working intermitently, recognizing
    her QuickBooks backup DVD files occasionally.  I got her a new  internal DVD burner and it worked for a while.   during that time on Startup Help and Support would all of a sudden popup right away.    Then recently Adobe Acrobat would
    launch a PDF file about Flash and keep opening multiple instances of it.   Now her new DVD doesnt work again and on startup at the windows desktop she gets an error "Windows Explorer has Stopped Working".   No matter what I click the error
    keeps looping.  No program has been opened that causes it to crash because the error happens immediately and keeps repeating.   I have tried to boot to Safe Mode, Safe Mode with Networking and have tried System Restore to no avail.
    I have ran Malwarebytes Antivirus, Malwarebytes AntiExploit, AntiRootkit as well as Combofix.   I have run the AntiMalware software from Microsoft and have updated all the drivers for the HP system.   To no succcess.
    At one point the system did load and an error came up JAN2OSD failed to start due to missing ACPI or something like that.  For that brief moment Explorer stopped crashing.   When I finished updating  driverss though the error  came back.
    Please Help  as she is about to cry and no one wants to make a 74 year old woman cry.:)
    Thanks,
    Jeff

    Hi,
    According to the steps you have performed, we have followed the steps mentioned in this KB article?
    Error: Windows Explorer has stopped working
    Hvae you tried the repair install of Windows 7? Follow the steps here:
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
    Besides, if issue insists, please follow the steps below to generate a dump file:
    1. Create a new folder (named New folder)under C: drive.
    2. Please save the below as a .reg file, and then import it to registry, reference here:
    ===
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
    "DumpFolder"=hex(2):43,00,3a,00,5c,00,4e,00,65,00,77,00,20,00,66,00,6f,00,6c,\
      00,64,00,65,00,72,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    ===
     3.  After that , if Windows Explorer stops working again, please check the
    C:\New folder for dump files and then upload them.
    Meanwhile, please also make a contact with the manufacturer to see if we could get any further help from there.
    Best regards
    Michael Shao
    TechNet Community Support

  • How to determine which Windows application has focus

    I'm new to JAVA and new to programming. I hope someone will help me out. I'm trying to write a simple JLink program (JLink is a JAVA API for Pro|Engineer, a CAD design program). In part of this program I need to determine if Pro|E has focus. Is there some way to use JAVA to determine which actively running Windows application has focus?
    I basically want my program to pause when focus changes to another program. For example: While Pro|E is active and has focus the program runs, when I select an Excel window, or Outlook, or Notepad or any other window my program will pause until focus is returned. I just need to determine which window within Windows has focus.
    I hope I have explained this properly. I searched the internet for an answer but found nothing. I did come across some references to JNI, but I'm not sure what that is or how to use it.
    Thank you!

    I just need to determine which window within Windows has focus.No, you don't. All you need to determine is whether your application has the focus. If it doesn't, then some other application does, but it's really irrelevant which one does. All that's relevant is that your application doesn't have the focus and hence it should pause.

  • HT201361 How do I take a screenshot of a long window that has content too far off the page to see?

    I know about standard tools for capturing screenshots of:
         • whole screen
         • a given window
         • a given selected area drawn with the mouse
    But oftentimes I have a window that has content outside the visible area - where I'd have to scroll up or down to see it all, and cannot see it all at one time. I usually try to shrink the magnification to get it all in my visible area, but this often doesn't work, and degrades resolution.
    I'd really like a tool that captures the whole contents of a long window.  There's got to be a way. How?
    Thanks. - Josh

    If these are web pages, try donationware Paparazzi!
    http://derailer.org/paparazzi/.

  • IOS 6.1 has totally messed up my iPhone 4 (note NOT 4S) can anyone help?

    I have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

    I cannot update apps, download apps and have had to remove apps because they keep crashing!
    I have turned off, removed apps, tried to reinstall them. iTunes can't download them either, the updates for them won't work.
    Never had problems with iPhones until now and this has really annoyed me... Apps have cost me money have had to go because they won't function
    the error messages say that data cannot be downloaded at this time and it is ot because I do not have free space because I have removed items to make sure there is room!

  • HP Pavillion vist to windows upgrade software needed

    I purchased an hp pavilion for m wife in 2009 and at that time vista was the operating system that was installed.  Microsoft offered a free upgrade to Windows 7 but at the time my wife was going through chemo therapy and that was the last thing we were concerned about.
    However now the pc is giving us grief and we would like to upgrade to Windows 7 but do not have the disk to perform this.  Can anyone help me with this problem?
    Thanks

    Hi,
    Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers. This will allow others to review your issue, make suggestions and review your responses. This is usually the best way to get assistance.
    The free upgrade period for VISTA to Windows 7 has expired.  I suggest that you consider Windows 8 rather than Windows 7. Run the below analyzers so you can determine if your PC is ready for Windows 7 or Windows 8.
    Microsoft Windows 7 Upgrade Advisor. 
    Microsoft Windows 8 upgrade assistant
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

Maybe you are looking for