Window crash , when battery removed

i had pushed power button on my laptop & thought that it was shutdown but it was on sleep , & then i had removed battery to note down device serial no . , when switched on , it show some error , when try to recover from pressing f11 , it take to recovery window , but disable those factory reset icon , so please help me out how to recover window ??
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Hi,
Try the following.
If you don't already have one, use another PC to create a Windows 7 Rescue CD. Download the relevant ISO from the links below - if you're not sure, your notebook is listed as coming with a 64bit installation..
Windows 7 32bit
Windows 7 64bit
You should use an application such as ImgBurn ( Note: you may want to de-select the additional software options during the installation of ImgBurn ) to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here.
When created, tap away at the esc key as soon as you start the notebook launch the Start-up Menu and then insert the Rescue CD. Select Boot options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter. You may also get a prompt to 'Press any key to continue' - do this if asked.
Select the 'Repair your Computer' option and follow Option 2 in the guide on the link below to run Start-up Repair – you may need to run this 2 or 3 times.
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
If the above fails to help, make a note of any error messages you may get during the procedure and include them with your next post.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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