Window doesnt recognized my ipod nano

Window doesn't recognized my ipod nano, and i cannot turn my nano on,,Is there any way to fix it??

I had the same problem, but finally I managed to make it work. This is how I did it:
First of all reset the Ipod (you know, press Menu and Select at the same time for a few seconds). Then, just after the reset, when you see the apple, press Select and Play at the same time. Now you should see "Disk mode" or something like that on your screen. Now you can plug it to your PC and try to update/restore the system.
Before I restored it, I copied my music to the PC. After that, I restored without a problem.
Hope it works for you!
(Sorry for my English, I'm Spanish)

Similar Messages

Windows does not recognize ipod nano

i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?

thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.

Installing iTunes made windows stop recognizing my iPod

*Short version:* the USB driver included in Apple Mobile Device Support with the latest version of iTunes did not work. Deleting them made my iPod work.
*Long Version:*
I had an iPod Mini (4gb, past warranty) that recently had a harddisk failure, so I bought a new Nano. I uninstalled itunes, removed all related files and folders, downloaded itunes 7.5 and installed it, and plugged in the Nano. Error message: "Your hardware failed to install properly." ITunes did not see the ipod.
I spent a couple hours going through the apple.com troubleshooting suggestions, which did not work. Device Manager had the yellow exclamation point icon by "Apple iPod USB Driver" no matter what I did. Eventually, I decided to purge my computer of all Apple products, delete all copies of usbaapl.sys (the nonfunctioning driver) from my computer, and plug in the Nano without installing itunes. It worked! So I installed itunes, rebooted, plugged the Nano back in, and... it didn't work.
So, installing itunes made windows stop recognizing my ipod. At this point I decided that itunes might be using a bad copy of the driver, so I deleted all copies of usbaapl.sys from my computer and tried again. It asked for the install disk for "Apple mobile device" something, so I used Add/Remove Programs to uninstall Apple Mobile Device Support. After that, it's working.
So, I spent three hours troubleshooting because the drivers packaged with the latest version of itunes don't work. Spiffy.
Message was edited by: Tempo502

Had the same problem and I uninstalled all apple products (itunes Apple mobile support, etc.), deleted all usbaapl.sys files, and reinstalled latest version of itunes + quicktime. I had the same problem. I then unplugged my IPOD from the USB connection, put it in disk mode, and then plugged the IPOD back into the USB connection and EVERYTHING WORKED!!
The following article describes how to put an IPOD into disk mode:
http://docs.info.apple.com/article.html?artnum=93651
Good luck,
Tom

My apple is not recognizing my ipod nano G4, has always worked in the past. Need to charge it, but it won't charge. please help. have read troubleshooting, checked connectionsp

my mac doesnt recognize my ipod nano G4, its always worked before. read the trouble shoots, checked all connections. it needs to charge and wont do it.

Try the suggestions in article - iPod not recognized in iTunes and Mac desktop. If the suggestions do not work, more than likely you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

Problems downloading audiobooks from Overdrive [Windows 8] to my IPod Nano 7th gen. Not showing up on the Ipod. Any suggestions?

problems downloading audiobooks from Overdrive [Windows 8] to my IPod Nano 7th gen. Not showing up on the Ipod. Any suggestions?

The iPod's screen indicates that the iPod is connected?
In Windows, the iPod will not appear as removable storage, unless it is set in iTunes to Enable disk use. By default, it is NOT set to Enable disk use.
In iTunes, if the sidebar (along left side of window) is hidden, from the iTunes menu bar, under View, select Show Sidebar. When the iPod is connected, it should appear in the sidebar, under DEVICES. It does not appear there?

TS1363 I have Windows 8 and an Ipod Nano 6th generation. It is not being recognized to the Itunes and I cannot download the music I just got onto the ipod. I have tried EVERYTHING in the troubleshooting. Can you help?

I need help. I have a Window's 8 computer and a 6th generation Ipod nano. I have reinstalled Itunes multiple times and have read all the troubleshooting ideas to do it, but my ipod is still not being recognized. This is not the first time I've plugged the Ipod in. I need help

This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Device Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

Windows 8.1 is not recognizing my IPOD Nano

When I plug in my Ipod Nano 4th gen to my laptop, it does not recognize it. ITunes never really worked either. Is it because I have Windows 8.1?

I have the same problem with a nano 7th gen, and windows 8.1 It was working fine a few days ago. As of today, if I connect the nano to my PC with itunes already launched the nano appears in the computer's file explorer window momentarily then disappears. If I connect the nano before launching itunes, the nano appears in the file explorer the file explorer window until I launch itunes then the nano immediately disappears.
I tried all the suggestions in the helpful screen that appeared when itunes cheerfully reported the failure to connect, including: updating itunes, removing and reinstalling itunes, resetting the nano, closing all the windows, rebooting the computer, changing cables. After several hours of trying combinations of procedures to work through the problem, I made an appointment and took the offending computer and elusive nano to the Genius Bar in Palo Alto. After two more hours of efforts on the part of a couple more gentle geniuses, Apple reported confidently that cause is because windows 8.1 is no longer compatible with itunes. (Note, the nano still worked fine with an Apple laptop at the store.)
The nice people at Apple were very apologetic and offered a refund for the nano, which offer I reluctantly accepted. Apple cheerfully refunded full purchase price on the spot. It was a sad moment for me hand over my nano as I really liked it very much, aside from the minor fact that it no longer works.
The solution would appear to be simple: don't buy a PC with windows 8.1, and don't install windows 8.1 on your computer if you wish to use a nano. Don't buy the nano 7th gen if you have windows 8.1 or wish to buy a computer with windows 8.1. And if you find yourself in this situation, simply return the nano or the computer; Apple seems happy to provide a refund. I'm not so sure how well you will fare with the PC people.

Windows Vista not recognising Ipod nano

Hi there can anyone help me PLEASE.
I have just purchased a new laptop (Advent). Its O/S is windows vista.
The problem Im having is that I have installed iTunes and and all other downloads but when I plug in my ipod nano (3Generation 8GB) I get a pop up messages saying. Install device driver software. I dont have a disk and I cant find where to get the driver from. I have tried uninstalling and reinstalling iTunes (it is the latest version Im using)and nothing seems to work.
Please can anyone help me.
Many thanks
Miss DMP xxxx

I would just hurry and get a new cable, but start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

Windows doesn't recognize ipod nano, neither does itunes

Okay, just received my ipod nano 8gb in the mail, was very excited. Now I'm just tired of it.
I am running windows xp on an athlon 2400, connecting my ipod via usb 2.0. I have four usb ports, and have tried them all. I have itunes 7 etc installed.
Upon plugging in my ipod, the windows add new hardware dialog appears. I can ignore it, or attempt to run it automatically, and it fails either way. My ipod is installed as an "other device" named "ipod" as a yellow question mark. effectively, it isn't installed.
My ipod doesnt appear in My Computer as an external storage drive or anything else for that matter. I have no network drive to conflict with the naming standard, although I do have a CD and DVD drive labeled E and D, respectively. I attempted to rename those drives in case of conflict, and nothing happened.
When I run itunes, no ipod installer or updater appears. No device is detected. I cannot Sync my ipod. The diagnostic tool simply says that the ipod connection failed, and after visiting the accompanying Help link and attempting -every- solution, nothing has changed.
In fact, I have reviewed and attempted every single solution to every similar or somewhat-related problem that apple has posted at their site, as well as some from these discussion forums and others around the web. My point is, please hesitate before you link me to one of apple's support manuals--I've read them all, extensively.
I have a fair knowledge of computers, but this problem is simply beyond me. I have established that my ipod can connect to another computer (running windows ME) and appear at least in My Computer as a drive. I believe the problem is related to my USB ports, their drivers, or perhaps (god forbid) my OS.
ANY help or suggestions would be appreciated, even if they are redundant. I am at an utter loss.

Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

Windows will not recognize ipod nano anymore

At the beginning it was working fine, but after I left it for a week it stopped working. When I plugged it to the computer, the computer would not recognize it.
When I plugged in the ipod nano into Window XP, the following happens:
- Window XP lags and take a long time to display the message "new hardware found"
- my ipod displays the charging symbol
- then ipod shows the screen "Do not disconnect" and it stalls on this screen
- after awhile, Windows show a "safely remove hardware" icon on the bottom right of my screen, but it describes the recognized hardware as "Apple ipod USB Device at location 0"
Note that:
- my ipod is not charged at all after all this
- itunes would not recognize my ipod
- there's not hardware icon in "My Computer" and "Device Manager"
- my computer can recognize my friend's ipod
- I can neither restore or reset my ipod because it does not get passed the "Do not disconnect" screen
So if anybody could provide any help, i'll be very very grateful. =P Please save me.

Maybe for that one week that you left your iPod nano idle, your iPod software automatically updated and left you with some strange conflict.
Anyhow, your symptons sound similar to some described in this article:
http://screwdave.blogspot.com/2006/05/ipod-nano-updater-3-23-really-needs.html
Not sure if the solution presented in the article will work for you, but let us know if it solved it.
Your Knight in Shining Armor (<---hehe, had to add that in)

Computer not recognizing new ipod nano.

My computer will not recognize my new ipod nano. It is a replacement for one that was broken.

Have you worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Problem recognizing new Ipod nano

When I connect my new ipod nano to my mac and open itunes, the nano device is not recognized. How do it get it to connect?

To clarify Nathan's post:
The way the iPod works under Windows requires a certain file (iPodService.exe) to be running.
However, this service can only run on one account at a time. So Windows opens it in the first account opened. If you switch users, the service is still running (only) in the first account running.
A simple restart, followed by logging in to your account, will fix this, because your account will be given access to the service.
In the future, your options are to use the Log Out feature instead of Fast User Switching, or to disable the service from running under any accounts other than your own. The former is simple, the latter, not so much, but I'll include instructions so that you can do it if you're comfortable with the somewhat advanced options you'll need to access.
About Fast User Switching in iTunes for Windows
How to force iPodService to start in only one account
Use to avoid the logoff problem
Open the account you want it permanently off of, go to the desktop, right click on My Computer, and hit Manage.
Hit Services & Applications>Services>iPodsrv (or iPodservice, it's an older version).
Double click, set the 'startup type' to Disabled, and it won't open in that account.
Rinse, repeat for any other accounts as needed.
iPod nano, iMac Core Duo Mac OS X (10.4.7)

XP system doesnt read the ipod nano

Hi,
I need help. I have a system which operates on Windows XP. I have downloaded itunes into it. An year ago, I did charge my ipod nano 2 gb white. Now again I tried charging it, the system doesnt read that peripheral at all. What should I do. Please help me.
Akhila M Samudrala
xp Windows XP

This forum is for troubleshooting compatibility issues between Macs and Windows, not iTunes or iPods.
You should probably post your question in iTunes or iPod discussions:
http://discussions.apple.com/category.jspa?categoryID=150
http://discussions.apple.com/category.jspa?categoryID=146

WIndows not recognizing my ipod shuffle ?!?

I've downloaded itunes, tried researching and troubleshooting til I'm blue! I plug in the ipod and the only thing my device manager shows is USB mass storage device. By the way, my ipod did NOT come with an installation disc. And yes it's fully charged. The orange lights up while charging and when I plug in the ear pods the blue light stays lit.
iTunes is not recognizing the ipod either (as my friend said it should)
I even installed itunes on a friends' computer and had the same problem. I just got this for my son for Christmas and needless to say he's a bit disappointed.
Did I buy a lemon?
Please help!!!
Windows XP
Windows XP
Windows XP

I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!!

How do I get iTunes/Windows to recognize my ipod nano?

How do I (simply) get iTunes to recognize my new iPod nano on my windows based laptop which runs Norton?

iTunes Match is shut off on my iPad. The problem is that when I attempt to turn iTunes Match on by going to Settings, Music, and touch iTunes Match, it briefly switches on, then shuts off and displays the message that I am not subscribed. But my computer indicates that I am subscribed. iTunes Match worked on my iPad when I first subscribed, but now it keeps insisting that I am not subscribed..

Window doesnt recognized my ipod nano

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