Window ia Player is no longer recognized by my PC. All the drivers have been serviced etc....

My Window Media Player 12 opens but will not recognized the burner and will not reconize any disk. It has been fully checked for drivers etc... but stil tells me to install a burner.

Hello,
What computer model do you have?
Have you tried to use any other burning software to verify if the burner is detected in a different tool, to see if the problem is really relatedto WMP and not to the ODD having a problem?
Is the drive detected in windows explorer? If you check in device manager, how is the ODD detected, can you please describe?
Waiting for your feedback.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

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