Window is showing its not genuine,ev​en though it is.
Hi,
I have a HP dv6-1206ee model that I bought about 3-4 years ago. It came with Windows Vista Home premius pre-installed and 1 year factory warranty and it has been working fine since I have had it, however now its asking me to validate windows and when i go for it then its saying cannot validate current copy.
When I run the Microsoft validation software I am getting the message
Validation Incomplete
The validation service is unable to determine whether this copy of Windows Vista is genuine.
I have made not a single change to any hardware or software and would like to know why this is happening and how it can be resolved.
This question was solved.
View Solution.
You want to download the tool in post 3 of link above as resolves issue easliy as you already have a SLIC 2.1 BIOS & will add correct certificatate & serial for your OS ...
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Windows 7 it's not genuine after replacing hdd
when i replaced my HDD it said my windows its not genuine
please help me with this diagnostic report
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {34E34A68-5F59-44BD-AFB9-4EFBF139FBD8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{34E34A68-5F59-44BD-AFB9-4EFBF139FBD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3541619342-1083094025-1635991396</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Studio XPS 8100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20100510000000.000000+000</Date></BIOS><HWID>A47C3A07018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>83D84101F291D86</Val><Hash>gN+n9+Zg3Fc66TYV4mB8Ojpnl2g=</Hash><Pid>89388-707-4698546-65580</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2382010
Installation ID: 009590547984544452517161397686184321135374755541796886
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/3/2015 5:00:04 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:2:2015 16:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: LgAAAAIAAAABAAEAAgABAAAAAQABAAEACrbCHBU/9tpagSq9d/ZQmRB6DHV2Vg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC
DELL
FX09
FACP
DELL
FX09
HPET
DELL
OEMHPET
MCFG
DELL
OEMMCFG
SLIC
DELL
FX09
OSFR
DELL
FX09
OEMB
DELL
FX09
ASF!
LEGEND
I865PASF
SSDT
DpgPmm
CpuPmDear chong2010,
what you are experiencing is not unheard of, part of the counterfeit protection on the MS OS involves taking note of certain aspects of the Hardware, including the hard drive, so changing the drive is VERY likely to trigger this reaction on part of
the OS.
All you need to do is to perform the validation process again, as you did when you initially installed the box (or initially used the box, if pre installed by manufacturer), using the same original windows key (you should have it in a label attached to the
box of the computer of in the supporting documentation of the purchase).
You can do this from "control panel" -> 'system security" -> "system" or by typing "
cscript slmgr.vbs /ato
in the command line (admin privs required in this command line)
Best Regards / Saludos, Marianok
Disclaimer: This post, and all included code and information is provided "AS IS" with no warranties or guarantees and confers no rights. Try it at your own risk, I take no responsibilities.
Aclaración: Esta publicación, y todo en código e información en la misma, es provista "AS IS" / "Como Está" sin garantía alguna y no le confiere ningún derecho. Pruebelo su propio riesgo. No asumo responsabilidad alguna. -
my iphone is not working only turn on and turn off logo is showing. its not connecting to itunes in my laptop also. wht shall i do with tht now.
need ans plzzzz
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I just purchase a gift card for my iTunes account. Follow the instruction and place the code to redeem my account. On iTUnes Store Home it shows $15.00 has been credited to my account but when I got to purchase its not there and request for my credit card infomation. Yet when I check the account infomation its in my name but the $15.00 gift card isn't present in my account. What happen to my money?
Forget it I fixed myself
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I can't get this HP Compaq PresarioCQ60 2CE927T6QQ to work. It shuts down, it won't start up past the login unless you wait hours and it slow and shutdown and bring me back to the login. I'm currently using it in safe mode. I've tried system restore about 4x and start-up repair about 2x. I've tried removing the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Schedule\TaskCache. And about to try other things!
I first got errors 0x80000ffff and 0x800700b7 withe the system restore failures. Then The Audio Service is not running and also found elsewhere that Windows Service not running and failed. Now I have Windows 7 Build 7601 This copy of Windows is not Genuine. Arghhhh! What caused this torture? How can I fix it without cost? I'm going to keep trying stuff until I get help.Hi,
For Windows licensing issue, we 'd better seek help with the Local Microsoft license support team.
In addition, we could take a try to ask in the following forum:
http://social.microsoft.com/Forums/en-US/home?forum=genuinewindows7
Best regards<o:p></o:p>
Michael Shao
TechNet Community Support -
My HP computer saying my Windows 7 copy is not genuine
I have HP TouchSmart 610 desktop pc Windows 7 SP 1 and my windows OS was activated 2 years ago without any probem.
Several days ago a pop up alert started showing up saying "this computer isn't running genuine Windows."
An option exists to "resolve online now."
After clicking on that a message comes up saying "validation process cannot continue because your web browser may not be configured to run the required script." To continue with validation please do the following:
1. Click "Validate now" to run the alternate validation process [optimized for browsers unable to run original validation script.]
2. When prompted click Save, or run this program from its original location.
When I click "Validate now" the message says "What do you want to do with legitcheck.hta?"
size: 2.56KB from: www.microsoft.com
So I choose run this file and after open window from Microsoft - Install genuine Windows with this information -
Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows.
I called today Microsoft Activation Center and Support - I give them COA code - They said that my OS windows 7 home - is OEM version - so I need to contact HP support with this problem.
I check Start/Computer/Properties/Windows Activation - and there is - Windows is Activated
I also clean up my pc using instruction from bleepingcomputer.com so there are no any viruses and my pc is clean.
Please help
JohnThis has been known to happen for some unknown reason and sometimes resolves itself after a couple of boots.
Tryrecreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sitcker on eht machine's case
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations. -
Ipod shuffle is not detecting in both windows and itunes, its not charging as well
Suddently my IPOD stopped detecting in my PC, i have tried in another laptop with windows XP as well, but still it just blinks 3 times and goes off. Hence i am unable to charge or upload the songs into the ipod shuffle. It was working until 2 days back.
Can anyone please suggest a solution for this problem
I have tried by connecting to different USB ports as well.Buttons are working fine, because when i switch on the ipod and plugged it in the charger, it shows first as green and then moving to orange (after 3 to 4 blinks) its goes off
And also i tried resetting the ipod as well (as per suggested for 2nd generation)
Today, i gave a try from my another machine \
* i switched off the ipod
* i plugged into the charger
* it blinks for 3 to 4 times and then goes off. with this plugging itself, i switched on the ipod
* i plugged out the cable from the machine and plugged it back immediately
* This time it is getting charged
* i allowed it to charge for 2 hours and plugged out and now i could see playing songs successfully
But the problem the same thing is not working in my personal laptop, it is with WIn 7 (whereas the machine which is working with is WIn XP)
Even i tried to see whether it is detecting in Itunes of my personal laptop, it is not getting detected and not getting charged also. So i uninstalled the itunes and tried again, but it still it is not getting detected in Personal laptop and not charging also. -
Windows 7 Enterprise is not genuine after installing new hard-drive and cloning the old one
I retired from my job as a university professor two years ago, and they let me keep my laptop computer, which is a Dell Latitude E4300 with Windows 7 Enterprise installed. I do not have any of the original disks for Windows. Recently, the hard-drive began
to fail, so I replaced it with a new one, cloning the old hard-drive onto the new one. Soon after that, a popup window began appearing saying that this computer is not running genuine windows. One important consequence of this is that I can no longer use Windows
Update, so I have concerns about security. If I go to the control panel under “System”, it says windows is activated and gives me the Product ID. I have talked to tech support at Microsoft, and they tell me something along the lines of the following: that
the problem is the new hard-drive is not recognized as being licensed to use this copy of Windows, and that I should post a question on one of the forums asking this: How can I reinstall Windows 7 Enterprise on the new hard-drive? Any assistance will be much
appreciated.
PS I have no idea which forum this should go under, so pretty much just picked one randomly.Thank you for the reply. Below is the diagnostic report:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-XVH7B
Windows Product Key Hash: juq6zzHf9lIH1XRY1VK2YrQYWO0=
Windows Product ID: 55041-011-1350732-86681
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {04DEBE17-699E-4D0A-A59D-3C196C2C84FE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{04DEBE17-699E-4D0A-A59D-3C196C2C84FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1350732-86681</PID><PIDType>6</PIDType><SID>S-1-5-21-240060965-2561850352-3419627931</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Latitude E4300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A21</Version><SMBIOSVersion
major="2" minor="4"/><Date>20110111000000.000000+000</Date></BIOS><HWID>68B63A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>1DB36DFCEA6586</Val><Hash>uf4pjarnSPRhy0+iMrKzL8KTLeY=</Hash><Pid>89388-707-1262377-65112</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-011-135073-03-1033-7600.0000-0402011
Installation ID: 017002020180881956515246274583104396790522223804443953
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XVH7B
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/6/2014 2:38:03 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 5:30:2014 15:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqgiDXhybAimeiQ1hEDag8ysrmAi+8rbRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
BOOT DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPm
scott cohen -
Serial number not found and copy of windows is not genuine (it is though)
i have a
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=4075831
Im trying to update my bios but cant seem to find it anywhere, ive uninstalled all hp application of my computer, so hp updating my bios while i dont know about seems pretty hard to do, where can i find it
It seems that my bios has lost its information, i phoned Hp about it and it appears my computer needs to be retatood or something along them lines, as my warranty has past i would have to pay £200 to get it fixed (rip off I know) they said this could be down to changing the hardware (i have not touched anything inside my computer as im not great with hardware aspect of computers, i am with software though. After i seen the "serial number not found" message appear i started to get messages like "please activate windows you have 30 days remaining (something along them lines) i have tried entering the product key thats on the bottom of the computer but some of the key has wear on it which makes it hard to read, so i tried a factory restall and hell broke loose, im getting error messages that i cannot use this factory installed partition thats on my hard drive.
Please help, im not paying for hp mistakes is there anything i can do, or something in there t&c that makes this there problem as they design motherboards to fail like this?
Regaards
AdamHi Adam
Check your PM box here at the forum. Accessed by first logging in and then clicking the little at top right of the page.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
I had my 5510 HP printer installed before and uninstalled to use a Canon MG 2520 , now I want to re-install the HP 5510 and after downloading the full driver and start the , I get a warning saying that the installation cannot finish because
there is a newer version of the driver in this computer (more or less). I know I uninstalled the printer before. Pls., can any body help? Is there a newer version in HP page? How do I find the newer version in my computer? Tks.
I be very greatful.
Computer is a generic computer
with Windows XP
Celeron 2.4
1gb memoryHi pilotjoe,
Welcome to the HP Forums.
I see that you are having some issues with getting the printer reinstalled back on to your xp computer.
I do have a few steps that we can try in the attempt to resolve this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a usb cable, please remove the cable from both pc and printer and leave it disconnected until further notice.
The next link that I am going to give you is the All-in-One Software Removal Utility.
Once the removal is complete, please restart the computer so that all the changes take affect.
The next link I have for you is the HP Officejet and PSC Full Feature Software and Driver. Save this download to the Desktop of the computer so that it creates its own icon. This will make it easy for us to find once the download is complete.
Double click the new icon and follow the installation instructions. You will be prompted as to when to connect the usb cable so please do not connect it before hand.
Let me know if you have any other questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
EVERY time I click on a link or try to navigate to a new window I get the window that says the connection is untrusted.
Firefox cannot be sure the connection is secure. I have to click on two separate buttons (which open page extensions) to finally get to where I am going. I also have to assign the new window a certificate???? This just started Firefox. How does this get fixed? Otherwise I will go back to Explorer.Some security software intercept secure connections and send their own certificate.
Some examples are ESET and Bitdefender.
*ESET setup -> advanced setup -> extend web and email tree -> SSL
*SSL protocol: Do not scan SSL protocol
*BitDefender -> Privacy settings -> disable Scan SSL
Check the connection settings.
*Tools > Options > Advanced : Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can -
I open photoshop->Help->Updates, then I proceed to download. It reaches the end and then pulls up message "There was an error downloading this update. Pleas quit and try again later." Each time it is the same story. I clicked on the Customer Support link and it brings up
Creative Cloud Help /
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
So that was no help. What do I do?update directly, Product updates
-
After Win update OS is not genuine and my product key is invalid
Hi,
I have a Toshiba EA60 - 156 equium laptop using the pre-installed software. Suddenly after running auto-updates, windows now thinks its not genuine and my product key is invalid. Having tried to verify online, I was told to contact Toshiba after verifying the key online. Online my copy is genuine, but windows still thinks it isn't.
What do I do?
IainI heave read that the License Validation from Microsoft could be responsible for such messages.
This tool Microsoft distributes through their Windows Update platform for some time now considers the installed Toshiba factory image to be an illegal Windows XP copy.
I think to avoid of popping up of this message you should remove this license validation tool.
I think the good idea is also to contact the service partner in your country. Maybe they have some detailed information about this issue -
Windows 7 not genuine problem, to upgrade windows 10?
windows 7 not genuine problem, to upgrade windows 10?
or can i install it over windows 7 that is not genuine?Hi
Normally if an OS is not activated you wont be able to upgrade it. you can dual boot if you want.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
New tabs are not updating the names of the sites they have loaded. When I open a new tab and load a site, the tab simply stays named "New Tab". When I open a link in a new window, it shows "Connecting..." even while its fully loaded.
This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
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