Windows 10 and Skype - doesn't work for me

Had perfectly settled, working Skype on Windows 8.1 (Pro) config Upgrade to Win 10 (release). Skype client won't log in any more.> It's not account details - I can log in on the WEB on the same machine.> Completely un-installed Skype following help instructions. Re-install. Client fires up, accepts username/pwd, but won't log in - spinning circle.> other apps needing internet are working fine (Edge browser, Chrome). I can't find any tools to help me diagnose what's going on. Really important app for me - help welcome!

I tried the app data, rename old file. At first it looked like it worked, but then right back to spinning balls. But almost as important it WOULD NOT let me sign in with my Skype ID. It would only let me sign in and then create a new ID associated with my Microsoft (old hotmail) e-mail. Obviously that is not what I want. So hopefully it works for you, but deleteing the %appdata% user file clearly isn't fixing the root issue. I have checked my firewall and Skype is allowed. Same Bitdefender settings that used to work. Also, in re-starting it several times, Skype now wants two factor authentication everytime I sign in!!!! Obviously, that is a huge time waster. Spent hours searching the interwebs as we use Skype for business communications. What I have found is it is clearly the early August update to Windows 8 and 10 that broke it. There are no for sure fixes that I have found. Mostly check your firewall and then the rename your user data file as above, and few or no reported cases of sucess. Hope someone takes this seriously at Skype, we are down on a critical business use for Skype for a few weeks, starting to feel been sold a bill of goods.

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Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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