Windows 10 Does Not Find Scanner

Hello SideSaddle, Welcome to the HP Forums. I see that you are having an issue with the scanning function on the printer. I suggest that you do an uninstall of the software and drivers and then run the HP Printer Install Wizard for Windows. If anything was missed in the initial installation, the Install Wizard will recognize the operation system and the printer and get all the drivers and software needed on its own. If the troubleshooting does not help resolve your issue, I would then suggest contacting HP's Technical Support to see about further options for you. , : click here. Thanks for your time.
Cheers,

Happy to help SideSaddle, Let me know if you have any other questions or concerns and I will be happy to lend a hand. Thanks once again for your time. Cheers,

Similar Messages

Samsung notebook (windows xp) does not find ipod touch 5 g fotos

Dear community, why? I guesss this question was asked many times, but cannot find any answer anywhere. Thanks for support
The notebook recognises the ipod but not the fotos or any folder.

What do you mean by:"but not the fotos or any folder."?
Does the iPod apear under Devices in iTunes (with show sidebar on)?

Officejet 7410 Driver for Windows 10 does not find my wired (Ethernet) printer during installation

The driver apparently didn't install completely because I can't run HP Solution Center. I can access the web server on the printer by using the IP address in a browser. I set it to a static address. The driver seems to install except that it won't find the printer when I select a wired network printer. This printer has been working for years with Windows 7. Surprisingly, I can still print, but I can't scan since the Solution Center won't run. If I use the print and scan doctor, it tells me I need a new driver, but if I then try download it from that program, it always fails. I have installed the driver with a data of Aug 3 2015. That seems to be the latest one. I don't know whar else to do. I need some help.

Welcome to the HP Community , I hope to help you with the installation issues you're having with your Officejet 7410 on Windows 10. Below are some suggestions I have for you to try. Let me know what happens. If you see any error codes or messages, please tell me the specifics. Start with power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer. Perform a Clean Boot on your computer:1. Begin by typing “msconfig” in the Cortana Search Box and then click on MSConfig (Run Command)
Or on your keyboard press the Windows + R key at the same time and type Msconfig in the run window, then click on OK or hit enter.
2. Now choose Selective Start-up
3. Remove the check from Load Startup Items
4. Click on the Services tab
5. Check “Hide all Microsoft Services” and then click on Disable All
6. Click on Apply and then on OK. 7. Click this link to download the full driver and software: HP Photosmart and Officejet Full Feature Software and Drivers Now open up the software and try scanning, and try printing too! Reminder: Go back in to the Clean Boot instructions and enable the start up services! Good luck Show thanks for my reply to help you today by hitting the "thumbs up" icon below!

Windows 8.1, BootCamp does not find the ISO image.

When I try to install Windows 8.1, BootCamp does not find the ISO image.
I purchased Windows 8.1 Pro, I downloaded the .exe requested file from a Windows computer, performed the steps recommended by Microsoft in order to create the ISO file saving it on a flash drive as well and, as a precaution, on a DVD too.
I performed the "Download the latest Windows Support Software from Apple" step directly into another flash drive and having it completed BootCamp displays the following message:
"The installer disc could not be found – Insert the Windows installer disc and wait a few seconds for the disc to be recognized. "
So happens that I have tried this using the DVD, pendrive and also copying the ISO file to the desktop and to the "Documents" folder as recommended in certain websites, but none of this has made the process go ahead. What can I do?
My equipment is a mid 2011 iMac running Mac OSX 10.10.1.

Dear Loner T,
thanks to my coworker, the solution was unpacking from that ISO file which I had recorded (according to the steps indicated by Microsoft), but now using Nero software (Windows) and then recording by the most common way in a new DVD. See the screen of the first DVD before unpacking:
This true saga only demonstrated that the generated ISO file as an option at the time of the Windows installation, is not for direct installation through BootCamp, and as a I could check, even for direct installation on a Windows PC. See the last DVD burned using Nero and again recorded:
The execution of BootCamp, was perfect
Thank you for attention to my problem!

Iphone and ipad does not find the airprint printer

After I upgraded my iphone and ipad I lost my airprint function. Ipad and Iphone does not find the airprinter. The printer is a HP Photosmart 5520, and it does work wireless with my Windows PC that is on the same nettwork.

In our case the Airprint printers could not be found after IOS upgraded to 7.1.2, all was fine before then. I have scoured the forums and many people have suffered the same problem. All the solutions given are aimed at a domestic network with just a Wireless router. They all involve restarting all the devices and rejoining the IOS devices to the wireless network. Some people have had to do it multiple times before they regained use of the printers.
In my case none of these work because I am talking about a business network with two wireless access points, several switches and a router. To prove it is the IPads I have installed Bonjour onto a Windows PC (Bonjour is the technology used by Airprint). This finds the printers perfectly so it is definitely something that was changed in the version of Bonjour on the IOS 7.1.2 that is causing all the problems.
I was hoping that Apple would release another upgrade to IOS to fix this problem but it has been several weeks so far and nothing has emerged.
So something that worked perfectly a few weeks ago is now dead in the water because of an update on the IPads!!!!!!!!

My iMac does not find my wifi printer or my Chromecast.

My iMac does not find my wifi printer or my Chromecast. I was able to ping the chrome cast and printer and I'm able to connect to these devices with my windows computer, iPhone and iPad. I have OS X 10.9.2. I'm able to print by setting up the printer using the IP address that was assigned by my router instead of letting my iMac do the finding. It seems that the iMac either does not like the info that is receiving or something is blocking the signal (other than the firewall, which is off). Could someone have an idea what the issue might be?

Hi MikeMart0923,
If you are having issues adding or connecting to your WiFi printer from your iMac, you may find the following articles helpful (apologies if you have already seen them):
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
OS X: Connecting a Wi-Fi printer to your Wi-Fi network
http://support.apple.com/kb/ht3500
Note: This is assuming you have a simple network configuration, with only a single router/WiFi access point.
Regards,
- Brenden

Windows 8 does not recognize ipod nano anymore

Windows 8 does not recognize my iPod nano anymore
Did so in the past
Followed all troubleshooting tips on Apple's page
Any other suggestions

Hi there catfish1967,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Itunes does not find nano

Have had a shuffle for years, no problems. Just got the 2nd generation nano and Itunes does not find it. It seems to load on windows as a usb device but is not recognized by Itunes so does not appear as a device there...so cannot restore, etc. I have already tried all the fixes on apple's site. Deleted temp files, deleted Itunes completely and reinstalled it. Could not delete the registry files suggested...got an error message. Cannot locate the serial number...none on the nano itself nor on the box. Help says I can find it by going to settings/about. I can't find "setting" on my menu!!! Where is it? My menu only has music, fm, etc, etc and setup. And nothng in setup gives me settings or about.
Please HELP!!
PC Windows XP

Where did you get this 2nd Generation Nano?
Serial number is in very small type on the back of the Nano towards the bottom below the box that has the size of your Nano. Settings is on the first menu when you turn on your Nano, use the click wheel to highlight it and click the center button. First item will be About, click on it and then move your click wheel and the serial number will be the second item from the bottom.
If you don't have any of this you don't really have a Nano.

Windows 8 does not recognise Excite 10

Windows 8 does not recognise Excite 10. Before win7 done this without any problems, now win8 looking for drivers! can anybody advice me what to do

Hi,
Please download the following program and run it on your Windows 8 machine:
http://ftp.hp.com/pub/softlib/software12/COL44840/mp-109033-2/hppiw.exe
You need the printer on your home network.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone.

My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?

Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Hello everyone, Very recently itunes on my windows computer does not let me access any items in my Library except for "Apps" and "Ringtones". When I click on any other items it flashes the redcircle meaning forbidden".

Hello everyone, Very recently itunes on my windows computer does not let me access any items in my Library except for "Apps" and "Ringtones". When I click on any other items it flashes the redcircle meaning forbidden".
When I connect my iPhone or iPad I can see every items on them but not on the iTunes Library.
They sync fine with iTunes.
I browse all the menus in iTunes but cannot find any clues to what I have done for it to happen. It worked fine previously.
Thanks for any suggestion.

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

My Airport Express is green, but my computer does not find it on a scan. I have used it before, but it just stopped working.

My Airport Express is green, but on a scan, my computer does not find it. I normally use it to play music from my Itunes to my house stereo speakers, and the icon shows up in itunes. it stopped working and now my computer does not recognize it. Help!!! I hate listening to music on small speakers.

Hello there Karen,
It sounds like you are having to power cycle your modem to get internet back every single day. We can start by troubleshooting your Airport Express to help isolate the issue. I would first perform a Soft Reset, then test the issue again. If needed as a last resort I would then perform a Hard Reset:
Soft reset
Connect the device to power and wait for it to complete its start up process. To learn more about the start up process, please see All about Wi-Fi base station Status Lights (LED).
Press and hold the reset button with a pen, pencil, or straightened paperclip for 1 full second, then release it. The light (LED) will begin flashing amber, indicating that the device is in soft reset mode.
From the AirPort menu bar item, choose the network created by the device (the network name does not change).
Open AirPort Utility from Applications > Utilities.
Select the base station, then click Edit (The Edit window will indicate that the base station is in Soft Reset mode).
Move through the tabs to make changes to your passwords or other settings as needed, and click Update and Continue as required
Quit AirPort Utility.
Hard reset
Press and hold the reset button with a pen, pencil, or straightened paperclip until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
Release the button and the device will reset.
Wait about a minute for the base station to finish restarting, then open AirPort Utility from Applications > Utilities.
Select the base station from Other Wi-Fi Devices, then click Edit.
Select the Other Options button.
Select "Restore previous settings" and click Next until you get to the final window.
AirPort Utility will indicate that Setup is complete. Click Done.
Quit AirPort Utility.
Resetting an AirPort base station FAQ
http://support.apple.com/kb/ht3728
Thank you for using Apple Support Communities.
Cheers,
Sterling

Adobe premiere Elements does not find my Sony HDR-CX160

When I try to use my Hi-DEF Sony HDR-CX160 video camera, Adobe premiere Elements 10 does not "find" the camera. Why not?
Dan Eller

When you do use Windows Explorer (or Mac Finder, I think... I don't have a Mac... and you did not say) to copy the files from the camera to your hard drive, do as it says in http://forums.adobe.com/thread/1015001?tstart=0 so you don't lose the metadata
Also, Hunt's article on how to design your project http://forums.adobe.com/thread/919388?tstart=0 so you stay organized

My windows 7 does not recoginize my iphone as a device and I can't upload my photos...it use to do this just fine... what happened?

my windows 7 does not recoginize my iphone as a device and I can't upload my photos...it use to do this just fine... what happened? Everything is up to date, iphone, itunes.

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.
I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.
As for the Scan button not working, the following is documented by HP
Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.
But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

I tunes does not find ipod nano 2nd gen

about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP

Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

Windows 10 Does Not Find Scanner

Similar Messages

Maybe you are looking for