Windows 10 FILE EXPLORER does not work

HP ENVY 27-km300s My Pc rans under WIN 8.1 64bits. 1)The Pc download all the Windows 10 and install it all.2)Afert he restart it seems all working properly instead of the file explorer that it does not work at all.If I click over the item, the display does a little move and nothing happends.3)All the other programs installed works fine, and the hardware its ok. Please ,could you help me about this problem. Thanks in advance.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your desktop computer is not showing any of the contents of the folders using the File Explorer in Windows 10. I would be happy to assist you in this matter! Does an error message appear when you click on the folders or files? Are you logged in to an administrator account, or a general user on the computer? Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!

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