WIndows 10 Not recovering from Sleep mode. Hard resetting every time.
I have a HP Pavilion g6-2320tx Notebook PC with WIndows 10. Everytime I put the Notebook on Sleep mode, it gets hard reset next time i open the lid. I have tried upgrading the Graphics driver from Device settings and have looked for updates for all other driver suing HP support assistant. Problem still exists. Anyone with a solution? Please help.
Hello ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your and issues with a BSOD and the error message is CRITICAL_PROCESS_DIED on your HP Pavilion g6-1b60us Notebook. I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings.You could try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. I hope this fixes thing for you, please let me know. Thanks.
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http://support.mozilla.com/pl/forum/1/627872?s=window+7+crash&as=s
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I updated to Mavericks almost one month ago the day it was released and now my mbp doesn't recover from sleep mode, I have to force shut it down and when I turn it on again firevault says that I'm already logged in and I return to the session, like if it wasn't even shut down. This used to happen when I bought for the first time this mac and got the screen replaced and the problem was solved but now it has returned.
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OSX 10.9
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Launch Terminal (/Applications/Utilities/Terminal.app)
run pmset -g | grep hibernatemode
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Hi all,
I have an iPhone with 1.1.4 firmware. The problem that I have is that the phone will not wake from sleep mode by pressing the "home" button. I have to press both the "home" and "sleep/power" buttons and hold them for 6 seconds for the phone to restart. I did restore the phone twice - did not solve the problem. Then, one day, I left it charging for about 3 days and when I came back it started working fine. Not for long though( After about a week of normal usage the wake up problem came back. I don't know what to do. I don't think it's the software problem, since I did complete restoration 2 times.
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Message was edited by: riminirimini,
When you've restored the iPhone, have you tried setting it up as a new phone? This would truly eliminate software as a possibility.
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Please read this whole message before doing anything.
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Be sure your Mac is shut down.
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Test while in safe mode. Same problem(s)?
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Can bad PRAM (CMOS) battery be "guilty" for MBP not recovering from sleep?
I have MBP 4.1 (last with removable battery) and it wont recover from sleep... i tried reseting SMC but no effect (three months ago SMC reset worked well for me). I tried removing/inserting RAM, HDD, CMOS Battery but nothing can make my MBP recover from sleep . Does anyone have expirience similar to mine? Solutions? Suggestions?
I would not expect a dead PRAM battery to casue that. If it did, zapping the PRAM would restore function until the computer was again deprived of all power--wall and main battery.
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Now delete any wireless networks you don't use on at least a weekly basis. My old MBP refused to wake from sleep and required a restart. A check of the system log showed the computer was trying to a connect to the wifi network at a lodge I'd stayed in a month before and 50 miles away. Deleting that "remembered network" cured the problem -
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I also have a MacBook Pro from 2011, and I know for sure my MagSafe power adapter is fine and not part of the problem.
I have noticed a few things that may be hints at what is happening:
one time, (all??) while my screen was basking in the glow of sunlight from the side, I saw that the screen pixels were indeed "on", that the back-light of the screen was just off.
Which led me to the conclusion that my MacBook Pro was indeed waking from sleep, the screen was just not lighting up.
But that theory was disproved this morning, when when waking from sleep, the screen was black, except for my cursor. My cursor was completely visible on a black background. Huh?? It was like some software was putting up a black modal dialog over the whole screen. Also, the Apple Logo on the back of the laptop screen was fully lit -- meaning the backlight was on. The machine was awake (curson moving on a black background), and the screen was fully back-lit.
I'm not sure yet how consistent this behavior is... I will take more careful notes each time this problem happens in the future... But, it looks like I have rogue software that is trying to make my machine look like it is sleeping.
To "capture" the culprit I think I could set up a hot-key command that takes a snapshot of all running processes in Activity Monitor. This could show what processes are running when "waking" from sleep. nabbing the culprit?
I use Snapz Pro. That is non-standard software running with control over screen functions. Maybe Snapz Pro has a problem? I doubt it, but maybe, because it has hooks into background tasks with video. Snapz Pro is my only 32-bit process. Could Snapz Pro be the cause? I use Snapz Pro all the time.
The problem seems to be related to Full-Screen mode. Could it be possible that full-screen apps sometimes have problems returning from sleep? I know there are viewControllers responsible for handling events when waking. Could the symptoms of not waking from sleep be caused by bugs in full-screen apps? -
Mac Pro display does not recover from sleep
Hello,
I have a Mac Pro Mid 2010 with two graphics cards (ATI 5770 & nVidia Geoforce GT 120) and three displays. After intense use of the GPUs with graphics processing jobs, and after the screen goers to sleep, they do not recover. The computer is accessible via the network (ping, ssh, etc) however, the screens blank out and no longer recover from sleep. The only resolution is to reboot.
I have already run memtest all just to make sure there isn't a memory issue. All tests passed. Also, this issue has ocurred with Mountain Lion and Mavericks.
Does anyone have any suggestions or experiences with regard to this iussue?
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Now back to the issue. I created a hot corner that puts my display to sleep. Every time I active the hot corner the system display is lost -- that is the system continues to function and respond via network (ping, ssh, etc) but no joy on un-sleeping the displays.
I have Mac Pro Mid 2010 w/ 2x 2.4Ghz Quad Core, 32GB RAM, ATI 5770 and NVidia Geoforce GT 120 using three displays (2x 27" Apple and 1x Panasonic 1080P HD TV) running OS X 10.9.1 (13B42). -
MBP not recovering from sleep / Strange 'freezing' crashing...
I'm having a VERY strange issue here.
Over the past week, my MBP (only 4 months old?) has become suddenly unable to recover from sleep. I'll be watching a movie in FrontRow, 'sleep' it from my Apple remote, and then when it re-awakens, the screen fires up but it's black (as in, the backlight is obviously on and drive/fan spins up, but no image on display).
Then, just tonight, I've been working on some websites, nothing too intensive, maybe running iTunes and Safari in the background alongside 'DreamWeaver', and the whole system just FROZE. I can't type, I can't move the cursor, the screen is completely frozen. I kept waiting for the familiar 'kernel panic' screen to appear or something, but I've never seen any Apple machine do this before...
It's kinda worrying as I'm not particularly stressing the machine or anything.... any ideas??Try setting your SMC controller - especially if its a wake and sleep related issue.
http://support.apple.com/kb/HT3964
Likewise in Utilities, open 'Console' to look at your logs. There will be diagnostic messages (I hope) about the crash.
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Secondary monitor occasionally not returning from sleep mode
Just got a new iMac the other day (24" 2.8GHz) and decided to use my Samsung 205BW to extend my desktop. Only problem is, sometimes when the computer is returning from sleep mode, the Samsung doesn't come back on. The blue led for the monitor goes from blinking to solid, so obviously it's trying to do something. A message will flash for a split second on the monitor and then disappear, but it's so fast I can't tell what it says. The only remedy I've found is to shut off the monitor and then turn it back on again. I'd rather it just not do this to begin with though.
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iMac (21.5-inch, Mid 2010)
iMac - model: iMac11,2
1 3.6 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 6:4:21
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (915.2 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
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Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
LaCie d2 quadra (button) 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
time machine backup (disk1s3) /Volumes/time machine backup: 1 TB (696.27 GB free)
Thunderbolt Information:
Kernel Extensions:
com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.8)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.avira.antivirus.dbcleaner.plist 3rd-Party support link
[System] com.avira.antivirus.ipm.loader.plist 3rd-Party support link
[System] com.avira.helper.watchdox.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.avira.antivirus.ipm.ui.plist 3rd-Party support link
[System] com.avira.antivirus.odscan.default.plist 3rd-Party support link
[System] com.avira.antivirus.scheduler.agent.plist 3rd-Party support link
[System] com.avira.antivirus.systray.plist 3rd-Party support link
[System] com.avira.antivirus.update.default.plist 3rd-Party support link
[System] net.culater.SIMBL.Agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
iTunesHelper
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 4.1.10329.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.126
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Old Applications:
TomTomHOMERunner: Version: 2.9.5.1974 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 78.36 GB
Destinations:
\ [Local] (Last used)
Total size: 931.39 GB
Total number of backups: 182
Oldest backup: 2010-12-08 22:28:38 +0000
Last backup: 2014-02-26 19:40:36 +0000
Size of backup disk: Adequate
Backup size 931.39 GB > (Disk used 78.36 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% EtreCheck
1% savapi
1% Perfect Diet Tracker
1% eprocsd
Top Processes by Memory:
287 MB savapi
258 MB avguard.bin
119 MB softwareupdated
98 MB com.apple.WebKit.WebContent
78 MB Finder
Virtual Memory Information:
94 MB Free RAM
1.70 GB Active RAM
1.67 GB Inactive RAM
546 MB Wired RAM
1.26 GB Page-ins
0 B Page-outs -
HP Pavilion 500 series running Windows 8 not returning from sleep mode
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Bit the bullet and phoned the helpdesk. 22 minutes of chat later, the solutions offered were (a) return the pc to the retailer under warranty or (b) perform a systme restore which means backing up all my data (again), re-formatting the system, then re-installing all my software and data again less than two weeks since I last did it. Of course, there's no guarantee that this will actually cure the issue.
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Powerbook Ti will occasionally not wake from sleep mode
When I put my powerbook in sleep mode, either it will wake, or it will wake but the screen will be blank. The HD will have turned on, the pulsating light will have turned off, and you can hear the fan running. I'll then have to force shutdown and restart.
So far I have tried:
1. sleeping via the powerbutton and choosing sleep to see if that changes anything
2. to plug in a peripheral via USB
3. to wait it out to see if the screen appears
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5. to check to see if my ram was bad
6. to repair disk permissions
7. to repair file systems via fsck -f in terminal
Nothing has worked. Please help anyone. Thanksckoeshall: The note you quoted from that article concerns desktop Macs, most or all of which use non-rechargeable PRAM batteries. The internal backup battery in your Tibook is rechargeable, and is responsible for maintaining your time and date settings when both the main battery and the AC adapter are disconnected. It will only last a few minutes under those circumstances, though (it lasts long enough to let you change the main battery or get connected to AC power when your main battery runs down). You haven't mentioned that your time and date settings don't hold (but of course they're lost when you reset PRAM or the PMU), and I'm not aware that a depleted backup battery can cause the wake-from-sleep problem you're experiencing.
To recharge your backup battery just to eliminate it as a possible factor in your problem, remove the main battery and leave the PB connected to AC power for 4-5 hours. It takes much longer to charge the backup battery if the main battery is in place and in need of charging too, because the main battery evidently gets priority.
The fact that you have a third-party main battery probably has nothing at all to do with your problem. By now, I suspect that a large majority of Tibook users are operating with third-party batteries, since Apple no longer sells them.
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