Windows 10 Preview load SL 9926 (upgrading from windows 8.1) Error 80070032
Follow the log from "WindowsUpdate" file:
After a long period sending "data" setup fails with error 80070032
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {4B9F6CAB-3750-47A4-9944-57EEA40AC186}.102 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {0CB1B9B6-7C8B-4D2F-92D3-F6C65375E09A}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {7070A079-C202-4D3B-8359-F5E9662682EA}.201 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {AEA37390-ADFF-47F6-9383-C01E45E0878B}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {4C86671F-DE10-430C-9F7D-F8677D3E28C7}.201 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {E46BBBA1-D5EF-49A4-82B3-35F0082C778C}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {BD64895D-728D-435C-A608-04ADF7F5FD09}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent Update {6CBBBB9B-0BE6-408C-835C-879BD892CE4B}.200 is pruned out due to potential supersedence
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {23A13D79-814D-4289-96F6-1A7F528A96EF}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {70156CA0-8697-472B-B03D-C71559BAA4AA}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Added update {38F052E8-0DEC-4E44-97AA-89D60C52C31F}.200 to search result
2015-02-19 11:54:56:451
708 15d0
Agent * Found 10 updates and 88 categories in search; evaluated appl. rules of 2691 out of 5243 deployed entities
2015-02-19 11:54:56:466
708 15d0
Agent *********
2015-02-19 11:54:56:466
708 15d0
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 42]
2015-02-19 11:54:56:466
708 15d0
Agent *************
2015-02-19 11:54:56:466
708 15d0
IdleTmr WU operation (CSearchCall::Init ID 42, operation # 764117) stopped; does not use network; is at background priority
2015-02-19 11:54:56:466
708 1684
AU >>## RESUMED ## AU: Search for updates [CallId = {2CBC89B5-ECA8-4F41-975B-BA32A343E1B3} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2015-02-19 11:54:56:466
708 1684
AU # 10 updates detected
2015-02-19 11:54:56:466
708 1684
AU #########
2015-02-19 11:54:56:466
708 1684
AU ## END ## AU: Search for updates [CallId = {2CBC89B5-ECA8-4F41-975B-BA32A343E1B3} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2015-02-19 11:54:56:466
708 1684
AU #############
2015-02-19 11:54:56:466
708 1684
AU All AU searches complete.
2015-02-19 11:54:56:466
708 1684
AU Adding timer:
2015-02-19 11:54:56:466
708 1684
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-02-19 19:22:34, not idle-only, not network-only
2015-02-19 11:54:56:466
708 1684
AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1024816770-2381424383-3620500882-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
2015-02-19 11:54:56:466
708 1684
AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1024816770-2381424383-3620500882-1001} Service {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
2015-02-19 11:54:56:466
708 1684
AU # Publishing WNF Per user update count event Count: 2 SID {S-1-5-21-1024816770-2381424383-3620500882-1009} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
2015-02-19 11:54:56:466
708 1684
AU # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1024816770-2381424383-3620500882-1009} Service {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
2015-02-19 11:54:56:466
708 1684
AU Adding timer:
2015-02-19 11:54:56:466
708 1684
AU Timer: E25CADF6-86A6-4569-BCDF-89BE66B0CA66, Expires 2014-11-28 16:35:58, not idle-only, not network-only
Hi Christian,
Could you please explain when you encounter this error code?
If this occurred when you installing Windows Update, you may try to download it/them from Microsoft Update catalog, and then install them manually.
If this is happened when you upgrade to the new build, you may consider to do a clean install using the Windows 10 9926 build ISO file.
Best regards
Michael Shao
TechNet Community Support
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I have tried the following with no success:
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3) Manually deleting all printers, Stop spooler service, delete print driver from Print Server Properties, uninstall all HP software, reboot and install from latest print driver OJ8620-198 downloaded from this link: http://ftp.hp.com/pub/softlib/software12/COL51217/bi-124140-4/OJ8620_198.exe
4) Same procedure as step 3, including stop spooler, rename C:\Windows\System32\spool\drivers\x64\3 to C:\Windows\System32\spool\drivers\x64\3.old. Reboot and install from latest driver as above.
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9) Create a new local administrator account on the laptop. Follow the procedure in Step 6.
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What can be done to resolve this?Hi @Electronza ,
Thank you for providing all the detailed steps you have already tried to resolve this issue. I would like to help you out today.
I have provided a document with some steps for the Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8). Go to Step 4: Rename the HPBXPSRENDER.DLL file, since you have already tried the other steps.
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Please provide in detail the results if you are still having issues.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Windows 8.1 RDP crashes very frequently after upgrade from Windows 8
Hello,
I installed Windows 8.1 EE x64 as upgrade from Windows 8 EE x64 on my personal computer. After that RDP crashes very frequently.
Here is my errors from event viewer (I have Czech language so sorry for it)
Application Error (ID: 1000)
==================
General
Název chybující aplikace: mstsc.exe, verze: 6.3.9600.16384, časové razítko: 0x5215e2b5
Název chybujícího modulu: ntdll.dll, verze: 6.3.9600.16384, časové razítko: 0x5215f938
Kód výjimky: 0xc0000005
Posun chyby: 0x000000000002de46
ID chybujícího procesu: 0x1ef8
Čas spuštění chybující aplikace: 0x01ceb5de1d230682
Cesta k chybující aplikaci: C:\Windows\System32\mstsc.exe
Cesta k chybujícímu modulu: C:\WINDOWS\SYSTEM32\ntdll.dll
ID zprávy: 6e76e3a0-21d1-11e3-824d-005056c00008
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem:
Details
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-20T08:48:34.000000000Z" />
<EventRecordID>36478</EventRecordID>
<Channel>Application</Channel>
<Computer>JIRKA-PC.sandster.local</Computer>
<Security />
</System>
- <EventData>
<Data>mstsc.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215e2b5</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f938</Data>
<Data>c0000005</Data>
<Data>000000000002de46</Data>
<Data>1ef8</Data>
<Data>01ceb5de1d230682</Data>
<Data>C:\Windows\System32\mstsc.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>6e76e3a0-21d1-11e3-824d-005056c00008</Data>
<Data />
<Data />
</EventData>
</Event>
Windows Error Reporting (ID: 1001)
=======================
General
Chybný blok 127057472, typ 4
Název události: APPCRASH
Reakce: Není k dispozici.
ID souboru CAB: 0
Podpis problému:
P1: mstsc.exe
P2: 6.3.9600.16384
P3: 5215e2b5
P4: ntdll.dll
P5: 6.3.9600.16384
P6: 5215f938
P7: c0000005
P8: 000000000002de46
P9:
P10:
Připojené soubory:
C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER3B11.tmp.WERInternalMetadata.xml
C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER440B.tmp.appcompat.txt
Tyto soubory mohou být k dispozici zde:
C:\Users\Jirka.SANDSTER\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b612095447011e21536732396929f9b226636_4012f314_1494441a
Symbol analýzy:
Opětovné hledání řešení: 0
ID hlášení: 6e76e3a0-21d1-11e3-824d-005056c00008
Stav hlášení: 1
Zakódovaný interval: 9db086049b946847d22aeaa96b0e9f58
Details
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-20T08:48:37.000000000Z" />
<EventRecordID>36479</EventRecordID>
<Channel>Application</Channel>
<Computer>JIRKA-PC.sandster.local</Computer>
<Security />
</System>
- <EventData>
<Data>127057472</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Není k dispozici.</Data>
<Data>0</Data>
<Data>mstsc.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215e2b5</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f938</Data>
<Data>c0000005</Data>
<Data>000000000002de46</Data>
<Data />
<Data />
<Data>C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER3B11.tmp.WERInternalMetadata.xml C:\Users\Jirka.SANDSTER\AppData\Local\Temp\WER440B.tmp.appcompat.txt</Data>
<Data>C:\Users\Jirka.SANDSTER\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_b612095447011e21536732396929f9b226636_4012f314_1494441a</Data>
<Data />
<Data>0</Data>
<Data>6e76e3a0-21d1-11e3-824d-005056c00008</Data>
<Data>1</Data>
<Data>9db086049b946847d22aeaa96b0e9f58</Data>
</EventData>
</Event>
Could you help me please?
ThanksHi Jiří,
looks like a bad Audio codec (bdmpega64.acm) causes the crash:
* Exception Analysis *
*** WARNING: Unable to verify timestamp for bdmpega64.acm
*** ERROR: Module load completed but symbols could not be loaded for bdmpega64.acm
APPLICATION_VERIFIER_HEAPS_CORRUPTED_HEAP_BLOCK_EXCEPTION_RAISED_FOR_PROBING (c)
Exception raised while verifying the heap block.
This situation happens if we really cannot determine any particular
type of corruption for the block. For instance you will get this if
during a heap free operation you pass an address that points to a
non-accessible memory area.
This can also happen for double free situations if we do not find the
block among full page heap blocks and we probe it as a light page heap block.
Arguments:
Arg1: 000000aa6c971000, Heap handle used in the call.
Arg2: 000000005d0b4440, Heap block involved in the operation.
Arg3: 0000000000000000, Size of the heap block.
Arg4: 00000000c0000005, Reserved.
FAULTING_IP:
verifier!VerifierStopMessage+28a
00007ffd`f922a43a cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffdf922a43a (verifier!VerifierStopMessage+0x000000000000028a)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=000000aa5cfc0000 rbx=0000000000000000 rcx=000000aa5cfc0000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ffe08bc808a rsp=000000aa5e83cb08 rbp=000000aa5e83d950
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000000000000
r14=000000aa5cfb0000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ffe`08bc808a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: mstsc.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME} Haltepunkt Im Quellprogramm wurde ein Haltepunkt erreicht.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - Mindestens ein Argument ist ung ltig.
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: mstsc.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 0000000000001630
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ffdf92292e4 to 00007ffdf922a43a
STACK_TEXT:
ntdll!NtWaitForMultipleObjects
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
verifier!AVrfpVectoredExceptionHandler
ntdll!RtlpCallVectoredHandlers
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!VerifierStopMessage
verifier!AVrfpDphReportCorruptedBlock
verifier!AVrfpDphCheckNormalHeapBlock$filt$0
ntdll!_C_specific_handler
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!KiUserExceptionDispatch
verifier!AVrfpDphFindBusyMemoryNoCheck
verifier!AVrfpDphFindBusyMemory
verifier!VerifierCheckPageHeapAllocation
verifier!AVrfpHeapFree
bdmpega64
0x0
0x0
0x0
IMAGE_NAME: bdmpega64.acm
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_bdmpega64.acm!Unknown
Loaded symbol image file: bdmpega64.acm
Image path: C:\Windows\System32\bdmpega64.acm
Image name: bdmpega64.acm
Timestamp: Thu Aug 09 09:40:14 2012
From what I can see the file bdmpega64.acm belongs to a tool called http://www.bandicam.com
Update the tool to the latest version 1.9.0.397:
http://www.bandicam.com/downloads/
If this doesn't fix it, remove it or disable Audio in the RDP options.
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I upgraded from Windows 8 to XP and got everything else working except for the sound. I have scoured the internet and tried many versions of drivers from windows 7 ones to XP ones with no success. I tried older driver´s version as well. After a reboot there is no sound device loaded in the control panel for sound. I have a C845D-SP4327SL model laptop. Does anyone have any process to make this work that is proven? Thanks
Vladimir Pineda.vpinedaq wrote:
I upgraded from Windows 8 to XP and got everything else working except for the sound. I have scoured the internet and tried many versions of drivers from windows 7 ones to XP ones with no success. I tried older driver´s version as well. After a reboot there is no sound device loaded in the control panel for sound. I have a C845D-SP4327SL model laptop. Does anyone have any process to make this work that is proven? Thanks
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ps. if this solution help you please tell us about it.
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Hello,
I have hp Pavilion G6 1117tx model. i have upgrade from windows 7 to windows 8 Pro. after upgrading i have observed that on righ click option i have not fine CCC and Configure switachable graphic option is missing. so please help me how i can solve proble relationg to AMD redeon hd 7400 grphic card and intel hd 3000 series grphic switchable option.
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This question was solved.
View Solution.Hi,
Download and install the switchable graphics driver on the following link.
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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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Upgrade from Windows Server 2012 Active Directory to Windows Server 2012 R2 Active Directory
We are currently running Windows Server 2012 Active Directory and would like to upgrade to Windows Server 2012 R2 AD. Is it OK to just do an in-place upgrade, or is it advisable to build new domain controllers on R2? Are there any guides or articles anyone
can recommend?Hi Ginandtonic,
To upgrade DC(Domain Controller) from windows server 2012 to windows server 2012 r2, please refer to these articles:
Upgrade from windows Server 2012 to 2012 R2
Upgrade Active Directory from 2012 to 2012 R2
I hope this helps.
Best Regards,
Anna -
Upgrade from Windows 8 Single Language to Windows 8.1
I need to upgrade from Windows 8 Single Language to Windows 8.1. It only give me any option to keep personal files only
You might be upgrading between different SKUs. By that I mean is you might be upgrading from Windows 8 Enterprise to Windows 8.1 Pro.
-
How do I restore a Windows 8.1 system image if I upgraded from Windows 8?
I have a new HP Envy TouchSmart 15 Notebook PC 15-j003cl.
It came with Windows 8 which I upgraded to Windows 8.1.
I created the HP Recovery USB flash drive.
From my reading I understand that the recovery USB flash drive is Windows 8 not 8.1.
My question is:
Can I restore a Windows 8.1 System Image Backup I made on a USB hard drive using the Windows 8 recovery USB flash drive?
Or, to put it another way, what is the recommended procedure to back up an upgraded Windows 8.1 computer so, in the event of hard-drive failure, I don't have to start with Windows 8, upgraded to 8.1, re-install all my apps?
Thanks
KirkOK here's where I am now and a few followup questions,
Started with Windows 8.
Upgraded from Windows Store to Windows 8.1
Installed lots of apps and got everything running the way I like.
I created a full system image of my upgraded 8.1 hard drive to an external USB hard drive.
I have successfully created a recovery boot USB flash. (did not copy recovery partition) I can restart the computer from
it and navigate up to the point where it will restore my system image made after I upgraded to 8.1. (I don't want to risk
trying it for fear it will mess up my computer)
Assume my hard drive failed and I have a new blank hard drive:
My question is at this point does it matter that this was originally a windows 8 (not 8.1) computer?
Will I be able to restore the image of 8.1?
Does it matter which version of Windows I created the recovery boot USB flash on? ( I can't tell when it boots from the
recovery USB flash if it is running Windows 8 or Windows 8.1.
I wish there was a way to test this without risking losing all the work I have done to configure the computer??
Thanks,
Kirk -
Upgrad from Windows 8 Pro on Windows 8.1 Pro with Media Center!
Hello,
I did upgrade from Windows 8 Pro on Windows 8.1 Pro with Media Center. Now the problem is when I press on any file with the right mouse button is normally open curtain menu, but when I press on any folder, right-click, the system crashes after a few seconds
and back up.
Best regards!Hi,
Go Start>Control Panel>Administrative Tools>Event Viewer and scroll through the logs for System and Applications to see if anything shows up in red as Error or Warning.
Meanwhile, going to HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers
in regedit.exe, backing up the whole ConxtentMenuHandlers folder, and then start deleting all of them one by one and continuously testing the right click. Of course import the Context folder after you find it, test once again by right clicking
to make sure you found the problem, and delete the file that caused the problem.
Karen Hu
TechNet Community Support -
when trying to upgrade from windows 7 SP1 to 8.1 pro from the DVD while being in windows I only get an option to keep personal files only or keep nothing.
what do I have to do so I can do a upgrade and keep all the programs too ?
thanks!
Brandon DillonI think there might be a way that when you install win 8.1 on a system with existing windows it will copy the user profile to a spare partition and then format the C and the then install windows 8
If you do a rebuild on a Win 7 or Win 8 PC from a recovery partition, the software as standard now on the rebuild gives you the options of keeping your Data, even though it will wipe and reinstall everything as per factory settings.
So this is normal and to be expected.
To be honest I wouldn't even do this... I'd backup everything, install Win 8.1 from complete scratch, not keeping any data and then restore data as I needed it. I am apprehensive about it thinking it knows where all my data might be.... especially with how
some programs like to store stuff.
Of course this means everything to install again, but latest versions always good, a clean install -
I have just upgraded from Windows XP to Windows 7 and then reinstalled CS4 (purchased a couple of years back and paid for) then input the unique code number. Now I get an error msg that says "Licencing has stopped working". What do I need to do?
Hello Carole,
Please try the steps mentioned in the link below:
Error "Licensing has stopped working" | Windows
Thanks
Alisha
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