Windows 10 Update missing?

Hello.
I have an HP Elite 410f with Windows 7 Home Premium (Service Pack 1) pre-installed.
I am not showing the usual Windows 10 update in the system tray, even as all Windows updates have been downloaded and installed.
I have read that there are a number of HP desktops and notebooks that don't qualify for the update?
Will this be a problem?
Thank you.

Hi, Looks like you have to turn on Folder options (from Control panel) to view extentions by untick Hide extensions then Apply     Regards.

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    2014-08-14 15:02:40, Info                  CSI    00000015 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"amd64_microsoft-windows-f..truetype-arialblack_31bf3856ad364e35_6.1.7600.16385_none_4540bd0a80a4a192"
    2014-08-14 15:02:40, Info                  CSI    00000016 PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-h..providers.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2c3b936d3d73e8ea"
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    2014-08-14 15:02:42, Info                  CSI    0000001a PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-l..standardv.resources_31bf3856ad364e35_6.1.7600.16385_en-us_8092a76ab10c358b"
    2014-08-14 15:02:43, Info                  CSI    0000001b PopulateComponentFamilies ignoring identity-less key [l:202{101}]"amd64_microsoft-windows-p..vchostreg.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b2906da4f261daf9"
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    2014-08-14 15:02:48, Info                  CSI    00000029 PopulateComponentFamilies ignoring identity-less key [l:190{95}]"wow64_microsoft-windows-powershell-events_31bf3856ad364e35_6.1.7600.16385_none_3f1bbf2cf11ac44b"
    2014-08-14 15:02:48, Info                  CSI    0000002a PopulateComponentFamilies ignoring identity-less key [l:184{92}]"wow64_microsoft-windows-powershell-exe_31bf3856ad364e35_6.1.7600.16385_none_cf5f9aad50446c26"
    2014-08-14 15:02:48, Info                  CSI    0000002b PopulateComponentFamilies ignoring identity-less key [l:192{96}]"wow64_microsoft-windows-powershell-message_31bf3856ad364e35_6.1.7600.16385_none_938e93ff8676acaf"
    2014-08-14 15:02:48, Info                  CSI    0000002c PopulateComponentFamilies ignoring identity-less key [l:184{92}]"wow64_microsoft-windows-powershell-sip_31bf3856ad364e35_6.1.7600.16385_none_ceb83cd750c49126"
    2014-08-14 15:02:48, Info                  CSI    0000002d PopulateComponentFamilies ignoring identity-less key [l:202{101}]"wow64_microsoft-windows-r..comserver.resources_31bf3856ad364e35_6.1.7600.16385_en-us_403d230b6e5b87e4"
    2014-08-14 15:02:48, Info                  CSI    0000002e PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.en-gb_31bf3856ad364e35_6.1.7600.16385_none_d02d64e79a7a8fbd"
    2014-08-14 15:02:48, Info                  CSI    0000002f PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.en-us_31bf3856ad364e35_6.1.7600.16385_none_d5aafabf9706aa20"
    2014-08-14 15:02:48, Info                  CSI    00000030 PopulateComponentFamilies ignoring identity-less key [l:200{100}]"wow64_microsoft-windows-t..nition-server.es-es_31bf3856ad364e35_6.1.7600.16385_none_ce9789519b91e063"
    2014-08-14 15:02:49, Info                  CSI    00000031 PopulateComponentFamilies ignoring identity-less key [l:194{97}]"x86_microsoft-windows-bootconfig.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c4baaf9824d2fc4c"
    2014-08-14 15:02:50, Info                  CSI    00000032 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..-lpksetup.resources_31bf3856ad364e35_6.1.7601.17514_en-us_e7729b5db351ae7a"
    2014-08-14 15:02:50, Info                  CSI    00000033 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..anagement.resources_31bf3856ad364e35_6.1.7600.16385_en-us_952103538e95283d"
    2014-08-14 15:02:50, Info                  CSI    00000034 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-l..serverhpc.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0c2373da8ea83bcf"
    2014-08-14 15:02:50, Info                  CSI    00000035 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-l..verembeddedsolution_31bf3856ad364e35_6.1.7600.16385_none_477beb6858bdf981"
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    2014-08-14 15:02:50, Info                  CSI    00000039 PopulateComponentFamilies ignoring identity-less key [l:196{98}]"x86_microsoft-windows-rasrtrfiltr.resources_31bf3856ad364e35_6.1.7600.16385_en-us_52dd99b3adb074a7"
    2014-08-14 15:02:50, Info                  CSI    0000003a PopulateComponentFamilies ignoring identity-less key [l:190{95}]"x86_microsoft-windows-regsvr32.resources_31bf3856ad364e35_6.1.7600.16385_en-us_191bcef0c24d6bfc"
    2014-08-14 15:02:51, Info                  CSI    0000003b PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..er-engine.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b7129d57c1ee4aef"
    2014-08-14 15:02:51, Info                  CSI    0000003c PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..extension.resources_31bf3856ad364e35_6.1.7600.16385_en-us_45e6f39742808f67"
    2014-08-14 15:02:51, Info                  CSI    0000003d PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-t..rk-msimtf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e4d46cbfc094f384"
    2014-08-14 15:02:51, Info                  CSI    0000003e PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-u..lsettings.resources_31bf3856ad364e35_6.1.7600.16385_en-us_3fc4fe6fb4bdaec2"
    2014-08-14 15:02:51, Info                  CSI    0000003f PopulateComponentFamilies ignoring identity-less key [l:190{95}]"x86_microsoft-windows-winre-recoverytools_31bf3856ad364e35_6.1.7601.17514_none_d7553e5fcf6b6373"
    2014-08-14 15:02:51, Info                  CSI    00000040 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft-windows-wlangpclient.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d71954ccc0bef83a"
    2014-08-14 15:02:51, Info                  CSI    00000041 PopulateComponentFamilies ignoring identity-less key [l:198{99}]"x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_6.0.7600.16385_sv-se_3d38d4e8a053e3eb"
    2014-08-14 15:02:51, Info                  CSI    00000042 Install-map entry missing component key in populate: [l:132{66}]"amd64_hal.inf-languagepack_31bf3856ad364e35_en-us_77e8041b44c19aa9"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000043 Install-map entry missing component key in populate: [l:140{70}]"amd64_hiddigi.inf-languagepack_31bf3856ad364e35_en-us_284235e9c962f280"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000044 Install-map entry missing component key in populate: [l:140{70}]"amd64_hidserv.inf-languagepack_31bf3856ad364e35_en-us_ffad27e3e33e1d7b"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000045 Install-map entry missing component key in populate: [l:110{55}]"amd64_mdmmcd.inf_31bf3856ad364e35_none_22a8db0f018e3889"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000046 Install-map entry missing component key in populate: [l:112{56}]"amd64_mdmmcom.inf_31bf3856ad364e35_none_31c07cb3cb15bc4b"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000047 Install-map entry missing component key in populate: [l:110{55}]"amd64_mdmmct.inf_31bf3856ad364e35_none_f9562a50e08c3d79"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000048 Install-map entry missing component key in populate: [l:112{56}]"amd64_mdmmega.inf_31bf3856ad364e35_none_063982a7934e1f59"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    00000049 Install-map entry missing component key in populate: [l:114{57}]"amd64_mdmmetri.inf_31bf3856ad364e35_none_daf34a3d0a1e0e04"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004a Install-map entry missing component key in populate: [l:114{57}]"amd64_mdmmhrtz.inf_31bf3856ad364e35_none_e6e342238c4a5672"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004b Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-a..lprovider.resources_31bf3856ad364e35_en-us_8af97888bc8b9fef"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004c Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-a..ompat-adm.resources_31bf3856ad364e35_en-us_821ab8b6ffcd8211"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:51, Info                  CSI    0000004d Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-b..rstandard.resources_31bf3856ad364e35_en-us_ab6fc212f9f4e893"
    [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    0000004e Install-map entry missing component key in populate: [l:164{82}]"amd64_microsoft-windows-diskcopy.resources_31bf3856ad364e35_en-us_6302e953cde376bd"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000004f Install-map entry missing component key in populate: [l:162{81}]"amd64_microsoft-windows-dwm-adm.resources_31bf3856ad364e35_en-us_e17bae3ee7b72886"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000050 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-f..truetype-arialblack_31bf3856ad364e35_none_0760da1d6e711a0d"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000051 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-h..providers.resources_31bf3856ad364e35_en-us_b352d37ee7af6775"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000052 Install-map entry missing component key in populate: [l:164{82}]"amd64_microsoft-windows-help-efs.resources_31bf3856ad364e35_en-us_61c13f6e2023f349"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000053 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..geexpress.resources_31bf3856ad364e35_en-us_17c6801ba1ed9668"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000054 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..priseia64.resources_31bf3856ad364e35_en-us_f8a97f4cf74424cd"
    [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000055 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-l..standardv.resources_31bf3856ad364e35_en-us_cd062e328582099c"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000056 Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-p..vchostreg.resources_31bf3856ad364e35_en-us_0b6320bab723301e"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000057 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-s..agnosticsengine-adm_31bf3856ad364e35_none_2d921027cf470dc5"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000058 Install-map entry missing component key in populate: [l:170{85}]"amd64_microsoft-windows-s..csengine-nativehost_31bf3856ad364e35_none_2821f4ae1a431e3e"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000059 Install-map entry missing component key in populate: [l:158{79}]"amd64_microsoft-windows-sysdm.resources_31bf3856ad364e35_en-us_0858f6439944b79d"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005a Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft-windows-w..ouppolicy.resources_31bf3856ad364e35_en-us_e6d8645b06cbf362"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005b Install-map entry missing component key in populate: [l:172{86}]"amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_zh-cn_7e873ca8c1808db3"
    [l:30{15}]"5.82.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005c Install-map entry missing component key in populate: [l:136{68}]"amd64_mshdc.inf-languagepack_31bf3856ad364e35_en-us_eb809c3a5bcf098f"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005d Install-map entry missing component key in populate: [l:146{73}]"amd64_networking-mpssvc.resources_31bf3856ad364e35_en-us_dec64a5527731c75"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005e Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx006.inf-languagepack_31bf3856ad364e35_en-us_3f3836061538b064"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000005f Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00v.inf-languagepack_31bf3856ad364e35_en-us_0a24838850eed8a4"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000060 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00w.inf-languagepack_31bf3856ad364e35_en-us_a9503b8d1dddb145"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000061 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnlx00z.inf-languagepack_31bf3856ad364e35_en-us_86d349fa84aa3b28"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000062 Install-map entry missing component key in populate: [l:142{71}]"amd64_prnms002.inf-languagepack_31bf3856ad364e35_en-us_0f4e2e4ae11b4862"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000063 Install-map entry missing component key in populate: [l:134{67}]"amd64_tape.inf-languagepack_31bf3856ad364e35_en-us_973842fa62a48c80"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000064 Install-map entry missing component key in populate: [l:168{84}]"msil_microsoft.windows.d..s.writediagprogress_31bf3856ad364e35_none_680feca004dd7d0b"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000065 Install-map entry missing component key in populate: [l:168{84}]"msil_microsoft.windows.d..troubleshootingpack_31bf3856ad364e35_none_1b5b30e0a3b866b7"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000066 Install-map entry missing component key in populate: [l:170{85}]"msil_microsoft.windows.s..owershell.resources_31bf3856ad364e35_en-us_8a9bfe8ff50d064d"
    [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000067 Install-map entry missing component key in populate: [l:138{69}]"msil_rmconfighelper.resources_31bf3856ad364e35_en-us_587cf87bf10d4e8a"
    [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    00000068 Install-map entry missing component key in populate: [l:160{80}]"wow64_microsoft-windows-powershell-events_31bf3856ad364e35_none_d601b7800debedba"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000069 Install-map entry missing component key in populate: [l:154{77}]"wow64_microsoft-windows-powershell-exe_31bf3856ad364e35_none_51d98b2a035913f7"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006a Install-map entry missing component key in populate: [l:162{81}]"wow64_microsoft-windows-powershell-message_31bf3856ad364e35_none_89b9ccaee0e1b776"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006b Install-map entry missing component key in populate: [l:154{77}]"wow64_microsoft-windows-powershell-sip_31bf3856ad364e35_none_51e8f9d0034ad6f7"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006c Install-map entry missing component key in populate: [l:164{82}]"x86_microsoft-windows-bootconfig.resources_31bf3856ad364e35_en-us_e91165d43a042067"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006d Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..-lpksetup.resources_31bf3856ad364e35_en-us_c56a4fd729d7a973"
    [l:28{14}]"6.1.7601.17514"
    2014-08-14 15:02:52, Info                  CSI    0000006e Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..anagement.resources_31bf3856ad364e35_en-us_63d825b64ab5a9be"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    0000006f Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-l..serverhpc.resources_31bf3856ad364e35_en-us_7962778a6725523c"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000070 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-l..verembeddedsolution_31bf3856ad364e35_none_f5b3c13a343f599a"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000071 Install-map entry missing component key in populate: [l:158{79}]"x86_microsoft-windows-msieftp.resources_31bf3856ad364e35_en-us_cdbac8c0b6c636f9"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000072 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-n.._service_runtimeapi_31bf3856ad364e35_none_f8313852616ba684"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000073 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-r..stion-detector-core_31bf3856ad364e35_none_f1331bb5f89dd2ba"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000074 Install-map entry missing component key in populate: [l:166{83}]"x86_microsoft-windows-rasrtrfiltr.resources_31bf3856ad364e35_en-us_86e21fc24740da24"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000075 Install-map entry missing component key in populate: [l:160{80}]"x86_microsoft-windows-regsvr32.resources_31bf3856ad364e35_en-us_a61362bfb6bda237"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:52, Info                  CSI    00000076 Install-map entry missing component key in populate: [l:168{84}]"x86_microsoft-windows-s..iprovider.resources_31bf3856ad364e35_en-us_1447213805498c8a"
    [l:28{14}]"6.1.7600.16385"
    2014-08-14 15:02:53, Error                 CSI    00000077 (F) STATUS_OBJECT_NAME_NOT_FOUND #1556704# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg
    = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0xd3e2e0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[156]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-security-secedit_31bf3[gle=0xd0000034]
    2014-08-14 15:02:53, Error                 CSI    00000078@2014/8/14:19:02:53.07 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND
    originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2014-08-14 15:02:53, Error                 CSI    00000079 (F) STATUS_OBJECT_NAME_NOT_FOUND #1556703# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f
    = 0, da = (KEY_READ), oa = @0xd3e7a0, key = NULL, disp = (null))[gle=0xd0000034]
    2014-08-14 15:02:53, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2014-08-14 15:02:53, Info                  CBS    Startup processing thread terminated normally
    2014-08-14 15:02:54, Info                  CSI    0000007a@2014/8/14:19:02:54.282 PopulateComponentFamiliesKey - Begin

    Hi,
    Sorry to hear that in-place upgrade is still failed. It also indicates the operating system is non-recoverable.
    You may have to rebuild the server.
    If rebuilding is not an acceptable solution, you can open a ticket with CSS support.
    http://support.microsoft.com/gp/profsup/en-au
    Hi Daniel, the price indicated on the site. Is it the price until the incident is resolved? (no matter whether it takes days or weeks)
    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
    IT Stuff Quick Bytes

  • Windows Server 2008 R2 x64 - Windows Update Errors...

    Hello,
    I've a windows 2008 R2 Enterprise SP1 server that I've applied Windows updates to this evening. A large number were successful, however there are 13 that will not install and keep on failing. I've run sfc/scannow which found and repaired some
    errors - restarted server - no difference.
    Please see windowsupdate.log output below (apologies for the length). I've tried installing individual updates from the 13 but it makes no difference and the errors are just the same. It seems to be the same error for each update although unfortunately doesn't
    mean much to me. Any assistance would be greatly appreciated.
    Thanks gents.
    2014-05-13 20:45:13:189  900 f84 AU AU received approval from Ux for 13 updates
    2014-05-13 20:45:13:189  900 f84 AU AU setting pending client directive to 'Progress Ux'
    2014-05-13 20:45:13:219  900 126c AU BeginInteractiveInstall invoked for Download
    2014-05-13 20:45:13:219  900 126c AU Auto-approving update for download, updateId = {1B127611-D28E-4167-A1DC-243A51BC528F}.203, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:219  900 126c AU Auto-approving update for download, updateId = {C750962E-9D5E-45CE-9967-AE2D67115966}.202, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:219  900 126c AU Auto-approving update for download, updateId = {332AA342-7AC4-4FB4-9C27-C2C9F4EAE6C0}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:219  900 126c AU Auto-approving update for download, updateId = {3732354D-3DAE-4E71-B82C-61A12C300F72}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:219  900 126c AU Auto-approving update for download, updateId = {A0689F68-807A-4D39-8112-8F931F8D0D85}.202, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {88126772-A2FD-490A-8C84-787E94DAFE65}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {DFAA6388-FE05-49D7-A410-71B92D1C1B37}.202, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {E2186FA0-D10C-4E1D-9619-A4FEB1ECF00B}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {FA04F2A3-4DB5-4903-A08C-ADDFCF93EE28}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {7E8ACCAD-2892-4F2D-9549-1FF8BE44AAD1}.203, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {99C920B7-65AB-4ACD-A4AD-C4F522E4D7A9}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {EDE986B7-03CE-4B0C-8891-AF09113CB0DB}.200, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approving update for download, updateId = {338B46CC-C71E-4294-A9D3-DF943FFEF642}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2014-05-13 20:45:13:220  900 126c AU Auto-approved 13 update(s) for download (for Ux)
    2014-05-13 20:45:13:220  900 126c AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-05-13 20:45:13:220  900 126c AU #############
    2014-05-13 20:45:13:220  900 126c AU ## START ##  AU: Download updates
    2014-05-13 20:45:13:220  900 126c AU #########
    2014-05-13 20:45:13:220  900 126c AU   # Approved updates = 13
    2014-05-13 20:45:13:222  900 126c AU AU initiated download, updateId = {1B127611-D28E-4167-A1DC-243A51BC528F}.203, callId = {AE497400-C1FA-434C-96A2-442420AD7155}
    2014-05-13 20:45:13:225  900 1384 DnldMgr *************
    2014-05-13 20:45:13:225  900 126c AU AU initiated download, updateId = {C750962E-9D5E-45CE-9967-AE2D67115966}.202, callId = {10C2CAD4-1000-4CFF-B414-F762841CC51D}
    2014-05-13 20:45:13:225  900 1384 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:13:225  900 1384 DnldMgr *********
    2014-05-13 20:45:13:226  900 1384 DnldMgr   * Call ID = {AE497400-C1FA-434C-96A2-442420AD7155}
    2014-05-13 20:45:13:226  900 1384 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 2, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-05-13 20:45:13:226  900 1384 DnldMgr   * Updates to download = 1
    2014-05-13 20:45:13:226  900 1384 Agent   *   Title = Security Update for Windows Server 2008 R2 x64 Edition (KB2868626)
    2014-05-13 20:45:13:226  900 1384 Agent   *   UpdateId = {1B127611-D28E-4167-A1DC-243A51BC528F}.203
    2014-05-13 20:45:13:226  900 1384 Agent   *     Bundles 1 updates:
    2014-05-13 20:45:13:226  900 1384 Agent   *       {7E051B49-3C92-45B0-9138-97BEDCE52225}.201
    2014-05-13 20:45:13:229  900 1384 DnldMgr ***********  DnldMgr: New download job [UpdateId = {7E051B49-3C92-45B0-9138-97BEDCE52225}.201]  ***********
    2014-05-13 20:45:13:229  900 1384 DnldMgr   * Queueing update for download handler request generation.
    2014-05-13 20:45:13:229  900 1384 DnldMgr Generating download request for update {7E051B49-3C92-45B0-9138-97BEDCE52225}.201
    2014-05-13 20:45:13:239  900 1384 Handler Generating request for CBS update 7E051B49-3C92-45B0-9138-97BEDCE52225 in sandbox C:\Windows\SoftwareDistribution\Download\b29165aeaa9b7c6358a11fe608ad59db
    2014-05-13 20:45:13:239  900 1384 Handler Selected payload type is ptExpress
    2014-05-13 20:45:13:240  900 126c AU AU initiated download, updateId = {332AA342-7AC4-4FB4-9C27-C2C9F4EAE6C0}.201, callId = {C6D9C785-32FE-4AD7-9DEB-C7105A3C1262}
    2014-05-13 20:45:13:240  900 1384 Handler UH: DpxRestoreJob returned 0x80070002
    2014-05-13 20:45:13:240  900 1384 Handler Detected download state is dsHavePackage
    2014-05-13 20:45:13:243  900 126c AU AU initiated download, updateId = {3732354D-3DAE-4E71-B82C-61A12C300F72}.201, callId = {F055F0F1-9AE5-433A-A2BD-03D142912DA1}
    2014-05-13 20:45:13:247  900 126c AU AU initiated download, updateId = {A0689F68-807A-4D39-8112-8F931F8D0D85}.202, callId = {326F2698-90E8-421E-B5B1-2A64797E7842}
    2014-05-13 20:45:13:250  900 126c AU AU initiated download, updateId = {88126772-A2FD-490A-8C84-787E94DAFE65}.201, callId = {065E2D23-EF67-47E1-8C87-440BD7137483}
    2014-05-13 20:45:13:253  900 126c AU AU initiated download, updateId = {DFAA6388-FE05-49D7-A410-71B92D1C1B37}.202, callId = {606C3C01-D996-4932-A142-30A8B192F2C0}
    2014-05-13 20:45:13:256  900 126c AU AU initiated download, updateId = {E2186FA0-D10C-4E1D-9619-A4FEB1ECF00B}.201, callId = {4805FBCE-4AB1-4751-A8AE-0847B69EA142}
    2014-05-13 20:45:13:259  900 126c AU AU initiated download, updateId = {FA04F2A3-4DB5-4903-A08C-ADDFCF93EE28}.201, callId = {04DDA2A9-B6C8-47F0-BE70-B0F50D7A6BA2}
    2014-05-13 20:45:13:262  900 126c AU AU initiated download, updateId = {7E8ACCAD-2892-4F2D-9549-1FF8BE44AAD1}.203, callId = {E0241A77-09F1-4498-97A6-DDD57483954E}
    2014-05-13 20:45:13:266  900 126c AU AU initiated download, updateId = {99C920B7-65AB-4ACD-A4AD-C4F522E4D7A9}.201, callId = {52A53948-0632-4E15-A14A-841FB5C95F61}
    2014-05-13 20:45:13:269  900 126c AU AU initiated download, updateId = {EDE986B7-03CE-4B0C-8891-AF09113CB0DB}.200, callId = {AB354496-CB3D-4A07-9F3C-1069C43C61E1}
    2014-05-13 20:45:13:272  900 126c AU AU initiated download, updateId = {338B46CC-C71E-4294-A9D3-DF943FFEF642}.201, callId = {E7AB48E8-5603-48BD-A051-1CCA7DFF4652}
    2014-05-13 20:45:13:272  900 126c AU   # Pending download calls = 13
    2014-05-13 20:45:13:272  900 126c AU <<## SUBMITTED ## AU: Download updates
    2014-05-13 20:45:13:279  900 f84 AU Getting featured update notifications.  fIncludeDismissed = true
    2014-05-13 20:45:13:279  900 f84 AU No featured updates available.
    2014-05-13 20:45:17:040  900 f84 Handler FATAL: CBS called Error with 0x80073712,
    2014-05-13 20:45:17:041  900 1384 Handler FATAL: UH: 0x80073712: Async stage operation failed in CUHCbsHandler::StageCbsPackage
    2014-05-13 20:45:17:056  900 1384 Handler FATAL: Request generation for CBS update complete with hr=0x80073712 and pfResetSandbox=0
    2014-05-13 20:45:17:056  900 1384 Handler FATAL: Error source is 106.
    2014-05-13 20:45:17:056  900 1384 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073712.
    2014-05-13 20:45:17:056  900 1384 DnldMgr Error 0x80073712 occurred while downloading update; notifying dependent calls.
    2014-05-13 20:45:17:254  900 1384 Agent *********
    2014-05-13 20:45:17:254  900 12d0 AU >>##  RESUMED  ## AU: Download update [UpdateId = {1B127611-D28E-4167-A1DC-243A51BC528F}]
    2014-05-13 20:45:17:254  900 1384 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:17:254  900 12d0 AU   # WARNING: Download failed, error = 0x80073712
    2014-05-13 20:45:17:254  900 1384 Agent *************
    2014-05-13 20:45:17:259  900 1384 DnldMgr *************
    2014-05-13 20:45:17:259  900 1384 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:17:259  900 1384 DnldMgr *********
    2014-05-13 20:45:17:259  900 1384 DnldMgr   * Call ID = {10C2CAD4-1000-4CFF-B414-F762841CC51D}
    2014-05-13 20:45:17:259  900 1384 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 2, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-05-13 20:45:17:259  900 1384 DnldMgr   * Updates to download = 1
    2014-05-13 20:45:17:259  900 1384 Agent   *   Title = Security Update for Windows Server 2008 R2 x64 Edition (KB2872339)
    2014-05-13 20:45:17:259  900 1384 Agent   *   UpdateId = {C750962E-9D5E-45CE-9967-AE2D67115966}.202
    2014-05-13 20:45:17:259  900 1384 Agent   *     Bundles 2 updates:
    2014-05-13 20:45:17:259  900 1384 Agent   *       {45AFABD9-B938-457D-95EA-A32C2FA19D37}.202
    2014-05-13 20:45:17:259  900 1384 Agent   *       {1E81D165-A493-4813-8526-04D8F35C37D8}.202
    2014-05-13 20:45:17:262  900 1384 DnldMgr ***********  DnldMgr: New download job [UpdateId = {45AFABD9-B938-457D-95EA-A32C2FA19D37}.202]  ***********
    2014-05-13 20:45:17:263  900 1384 DnldMgr   * All files for update were already downloaded and are valid.
    2014-05-13 20:45:17:263  900 1384 DnldMgr ***********  DnldMgr: New download job [UpdateId = {1E81D165-A493-4813-8526-04D8F35C37D8}.202]  ***********
    2014-05-13 20:45:17:263  900 1384 DnldMgr   * Queueing update for download handler request generation.
    2014-05-13 20:45:17:263  900 1384 DnldMgr Generating download request for update {1E81D165-A493-4813-8526-04D8F35C37D8}.202
    2014-05-13 20:45:17:269  900 1384 Handler Generating request for CBS update 1E81D165-A493-4813-8526-04D8F35C37D8 in sandbox C:\Windows\SoftwareDistribution\Download\371b4bee540898fe91c5fa6958cf73cc
    2014-05-13 20:45:17:270  900 1384 Handler Selected payload type is ptExpress
    2014-05-13 20:45:17:271  900 1384 Handler UH: DpxRestoreJob returned 0x80070002
    2014-05-13 20:45:17:271  900 1384 Handler Detected download state is dsHavePackage
    2014-05-13 20:45:18:265  900 f84 Handler FATAL: CBS called Error with 0x80073712,
    2014-05-13 20:45:18:266  900 1384 Handler FATAL: UH: 0x80073712: Async stage operation failed in CUHCbsHandler::StageCbsPackage
    2014-05-13 20:45:18:267  900 1384 Handler FATAL: Request generation for CBS update complete with hr=0x80073712 and pfResetSandbox=0
    2014-05-13 20:45:18:267  900 1384 Handler FATAL: Error source is 106.
    2014-05-13 20:45:18:267  900 1384 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073712.
    2014-05-13 20:45:18:267  900 1384 DnldMgr Error 0x80073712 occurred while downloading update; notifying dependent calls.
    2014-05-13 20:45:18:307  900 1384 Agent *********
    2014-05-13 20:45:18:307  900 12d0 AU >>##  RESUMED  ## AU: Download update [UpdateId = {C750962E-9D5E-45CE-9967-AE2D67115966}]
    2014-05-13 20:45:18:307  900 1384 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:18:307  900 12d0 AU   # WARNING: Download failed, error = 0x80073712
    2014-05-13 20:45:18:307  900 1384 Agent *************
    2014-05-13 20:45:18:310  900 1384 DnldMgr *************
    2014-05-13 20:45:18:310  900 1384 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:18:310  900 1384 DnldMgr *********
    2014-05-13 20:45:18:310  900 1384 DnldMgr   * Call ID = {C6D9C785-32FE-4AD7-9DEB-C7105A3C1262}
    2014-05-13 20:45:18:310  900 1384 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 2, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-05-13 20:45:18:310  900 1384 DnldMgr   * Updates to download = 1
    2014-05-13 20:45:18:310  900 1384 Agent   *   Title = Security Update for Windows Server 2008 R2 x64 Edition (KB2839894)
    2014-05-13 20:45:18:310  900 1384 Agent   *   UpdateId = {332AA342-7AC4-4FB4-9C27-C2C9F4EAE6C0}.201
    2014-05-13 20:45:18:310  900 1384 Agent   *     Bundles 1 updates:
    2014-05-13 20:45:18:310  900 1384 Agent   *       {B4DB0FFF-81FE-4D1D-BF01-D59B829303FC}.201
    2014-05-13 20:45:18:314  900 1384 DnldMgr ***********  DnldMgr: New download job [UpdateId = {B4DB0FFF-81FE-4D1D-BF01-D59B829303FC}.201]  ***********
    2014-05-13 20:45:18:314  900 1384 DnldMgr   * Queueing update for download handler request generation.
    2014-05-13 20:45:18:314  900 1384 DnldMgr Generating download request for update {B4DB0FFF-81FE-4D1D-BF01-D59B829303FC}.201
    2014-05-13 20:45:18:321  900 1384 Handler Generating request for CBS update B4DB0FFF-81FE-4D1D-BF01-D59B829303FC in sandbox C:\Windows\SoftwareDistribution\Download\7d02b28581a54bc209cde32aa0661586
    2014-05-13 20:45:18:321  900 1384 Handler Selected payload type is ptExpress
    2014-05-13 20:45:18:322  900 1384 Handler UH: DpxRestoreJob returned 0x80070002
    2014-05-13 20:45:18:322  900 1384 Handler Detected download state is dsHavePackage
    2014-05-13 20:45:18:655  900 f84 Handler FATAL: CBS called Error with 0x80073712,
    2014-05-13 20:45:18:655  900 1384 Handler FATAL: UH: 0x80073712: Async stage operation failed in CUHCbsHandler::StageCbsPackage
    2014-05-13 20:45:18:656  900 1384 Handler FATAL: Request generation for CBS update complete with hr=0x80073712 and pfResetSandbox=0
    2014-05-13 20:45:18:656  900 1384 Handler FATAL: Error source is 106.
    2014-05-13 20:45:18:656  900 1384 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073712.
    2014-05-13 20:45:18:656  900 1384 DnldMgr Error 0x80073712 occurred while downloading update; notifying dependent calls.
    2014-05-13 20:45:18:680  900 1384 Agent *********
    2014-05-13 20:45:18:680  900 12d0 AU >>##  RESUMED  ## AU: Download update [UpdateId = {332AA342-7AC4-4FB4-9C27-C2C9F4EAE6C0}]
    2014-05-13 20:45:18:680  900 1384 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:18:680  900 12d0 AU   # WARNING: Download failed, error = 0x80073712
    2014-05-13 20:45:18:680  900 1384 Agent *************
    2014-05-13 20:45:18:684  900 1384 DnldMgr *************
    2014-05-13 20:45:18:684  900 1384 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2014-05-13 20:45:18:684  900 1384 DnldMgr *********
    2014-05-13 20:45:18:684  900 1384 DnldMgr   * Call ID = {F055F0F1-9AE5-433A-A2BD-03D142912DA1}
    2014-05-13 20:45:18:684  900 1384 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 2, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-05-13 20:45:18:684  900 1384 DnldMgr   * Updates to download = 1
    2014-05-13 20:45:18:684  900 1384 Agent   *   Title = Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599)
    2014-05-13 20:45:18:684  900 1384 Agent   *   UpdateId = {3732354D-3DAE-4E71-B82C-61A12C300F72}.201
    2014-05-13 20:45:18:684  900 1384 Agent   *     Bundles 1 updates:
    2014-05-13 20:45:18:684  900 1384 Agent   *       {D7F10B98-0B4D-402C-B0A5-FF2135F8620C}.201
    2014-05-13 20:45:18:687  900 1384 DnldMgr ***********  DnldMgr: New download job [UpdateId = {D7F10B98-0B4D-402C-B0A5-FF2135F8620C}.201]  ***********
    2014-05-13 20:45:18:687  900 1384 DnldMgr   * Queueing update for download handler request generation.
    2014-05-13 20:45:18:687  900 1384 DnldMgr Generating download request for update {D7F10B98-0B4D-402C-B0A5-FF2135F8620C}.201
    2014-05-13 20:45:19:325  900 1384 Handler Generating request for CBS update D7F10B98-0B4D-402C-B0A5-FF2135F8620C in sandbox C:\Windows\SoftwareDistribution\Download\44b836e953f10e780a421d6fb4995a79
    2014-05-13 20:45:19:325  900 1384 Handler Selected payload type is ptExpress
    2014-05-13 20:45:19:326  900 1384 Handler UH: DpxRestoreJob returned 0x80070002
    2014-05-13 20:45:19:326  900 1384 Handler Detected download stat
    M Tipler

    Unfortunately that made no difference - the updates still won't install and the checksur.log file still contains the same data...
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-05-14 08:15
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18113_none_27ac1dcabbfe37b8        
    (f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18113_none_0a5f8ec22fd235a9        
    (f)    CSI Missing Winning Component Key    0x00000000    wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18113_none_14b439146432f7a4        
    (f)    CSI Missing Winning Component Key    0x00000000    wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.18113_none_3200c81cf05ef9b3        
    Summary:
    Seconds executed: 446
     Found 4 errors
      CSI Missing Winning Component Key Total count: 4
    (w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache    
    Looks like a repair install is required. I'll keep you updated.
    M Tipler

  • Sync; Windows Updater; iTunes no longer works

    I connected my iPhone 4 to the USB port, synced it and then left the phone connected and iTunes running when I went to bed. When I woke up, the welcome screen was on and, after login, I received the message that Windows updater had performed some updates. When I clicked on iTunes, I received an error message that iTunes had some missing files and needed to be reinstalled. I attempted to do a system restore to recapture my iTunes library before the update. System restore would not work either. I am concerned that my iTunes library will be lost if I reinstall iTunes as suggested by the error message. HELP!

    Refer to the first box on on this page: Troubleshooting issues with iTunes for Windows updates That should resolve this issue.

  • WINDOWS UPDATE ERROR, SERVICE ERROR, ETC. PLEASE HELP!!

    Problems Found:
    Some security settings are missing or have been changed. 
    Service registration is missing or corrupt
    Windows Update Error 0x80070057(2014-07-16-T-03_16_19P)
    Problems installing recent updates 
    I have literally tried everything I can and its just getting even more upsetting :(
    Im running an ASUS w/ Windows 8.1 and cannot find the solution for the following....
    It seems to me, like I have never gotten any updates that I need... only download it gives me is the windows defender update. I've tried resetting the windows update did a health scan no bad sectors. 
    PLEASE HELP!

    Problems Found:
    Some security settings are missing or have been changed. 
    Service registration is missing or corrupt
    Windows Update Error 0x80070057(2014-07-16-T-03_16_19P)
    Problems installing recent updates 
    I have literally tried everything I can and its just getting even more upsetting :(
    Im running an ASUS w/ Windows 8.1 and cannot find the solution for the following....
    It seems to me, like I have never gotten any updates that I need... only download it gives me is the windows defender update. I've tried resetting the windows update did a health scan no bad sectors. 
    PLEASE HELP!

  • Windows Update Error Code 8007273D: Cannot Find Solution

    When trying to update Windows, I'm running into error code 8007273D.  When I click the link "Get help with this error", it takes me to a generic page.  After doing a help search for this code, nothing turns up.  After surfing the Microsoft website with this code, I just get a bunch of rabbit trails that lead to nothing.  It seems that the the person(s) having this problem just kept being sent to different locations for the answer, but never got one.  Can anyone help?

    Hi,
    Generally, the Windows Update issue can be caused by one of the following factors:
    1. The Windows Update service has been stopped.
    2. Corrupted Windows Update Temporary folder.
    In order to narrow down the cause of this issue and resolve it, you can refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
    NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.
    Step 1: Verify the relevant Windows Update services
    ================================
    1. Click the "Start" Button, in “Search” bar, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    2. Double click the service "Windows Update".
    3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
    4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.
    You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.
    Step 2: Rename the Windows Update Softwaredistribution folder
    ================================
    This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.
    1. Close all the open windows.
    2. Click the "Start" Button, click "All programs", and click "Accessories".
    3. Right-click "Command Prompt", and click "Run as administrator".
    4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.
    5. Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
    6. In the opened folder, look for the folder named "SoftwareDistribution".
    7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
    8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.
    If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, would you please upload the following information to SkyDrive and provide us the link for analyzing?
    How to capture a screenshot
    ================================
    1. Press the Print Screen key (PrtScn) on your keyboard.
    2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
    3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
    4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
    5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".
    How to collect the System Information
    ================================
    1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
    2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click Save.
    How to collect the WindowsUpdate.log file
    ================================
    1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
    2. Now click on the "File" menu and then click on the "Save As".
    3. From the left panel, click "Desktop" and click the Save button.
    Arthur Li - MSFT

  • Windows Update Error Code 57E

    Hello,
    I am getting Error Code 57E when using Windows Update. The only update that doesn't install is KB2863911.
    I am running Windows 7 64-bit and Office 2013 64-bit.

    Hi，
    With err exe, I found the error code represent "Cannot create a top-level child window" which means that a required Permission for Full Control might be missing for a component that it is trying to update.
    I suggest you tempbrarily disable any anti-virus software, then download the update from Microsoft website then manually install it again.
    Or you can install Office 2013 upate in Windows clean boot to check the result.
    http://support.microsoft.com/kb/929135
    And the issue is more like a office issue, if issue persists, I suggest you post in the following forum for they're more familiar with this kind issue.
    Microsoft Office
    http://social.technet.microsoft.com/Forums/en-US/home?forum=officeitpro
    Yolanda Zhu
    TechNet Community Support

  • Windows update error 80072EFD

    Hi,
    I have a 2 month old P750 laptop, after needing to do a restore from a drive back up, I now get the error above.
    I then decided to do a toshiba recovery with a clean install and again get the same result of windows update not being able to connect to the server.
    I have tried everything I can find for this error including checking the proxy settings for WU, reseting the proxy settings via CMD prompt.
    I did notice something interesting while checking validation using the microsoft MGA diagnostic tool, where windows was listed as genuime but of note were some interesting reports like:
    Validation code : 0
    LegitCheckControl : N/A, hr=0x80070002
    signed : N/A, hr=0x80070002
    My understanding is the 0x80070002 means it couldn't connect the same as WU or that files are missing.
    I have rebuilt the softwaredistribution folders as recommended, disabled all firewalls, removed antivirus / malware software but still no luck.
    It seems funny how the same thing happens even after a clean toshiba disk recovery.
    Any suggestions?
    BL262000

    Hello
    If you check Google and error code 80072EFD you will find numerous pages where you can find explanations why should be done about that.
    This is typical Microsoft issue and solution must be searched by Microsoft.
    Have you checked
    http://windows.microsoft.com/en-GB/windows-vista/Windows-Update-error-80072efd or http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/windows-update-error-80072efd/398546d2-6b6d-47a0-b075-82d815fa9a8f ?

  • Reinstalling Tiger: Software Update Missing Many Updates

    I've seen a few similar topics on this issue, but only in so far as Software Update missing an update here or an update there. I am currently reinstalling Tiger on a Power Macintosh G3 B&W that has been heavily upgraded. The system specs are as follows..
    1GHz PowerLogix G3 (using MAChSpeed to enable full processor speed since the included CPU Director software won't work in 10.4.11)
    1GB of RAM
    128MB Radeon 9200 Graphics card connected to an LG 1952 display and set to 1440x900 / millions of colors
    I'd go on, but the remainder of the hardware upgrades should have no effect on Software Update to the best of my knowledge. Previously I had this machine running 10.4.11, and through the Software Update program I had installed all of the recommended updates, which included numerous security updates, Safari 4.0.3, and iTunes 8.2.1. Everything was running perfectly smoothly, but after having tested several software configurations and having decided on one in particular, I set out to reinstall Tiger from scratch in order to keep things as clean as possible. I've tried several different times now with the same results each time. Once the system is up and running, regardless of whether or not I install MAChSpeed before or after running Software Update, Software Update simply does not provided all of the updates that I believe are actually there. It did see and did allow me to install the following updates..
    10.4.11 Combo update (I installed this one separately before any other updates)
    Java 1.3.1 and 1.4.2 Release 2
    iTunes Phone Driver 1.0
    Migration and DVD/CD Sharing Update
    Quicktime 7.6.4
    Security Update 2009-005 (PPC)
    J2SE 5.0 Release 4
    Java for Mac OS X 10.4, release 5
    [ditto], release 6
    [ditto], release 7
    [ditto], release 8
    [ditto], release 9
    Unless Security Update 2009-005 is meant to be a combined security update (doubtful), there are obviously several security updates that are missing. Also, I'm surprised that Software Update saw and installed Quicktime 7.6.4 but didn't see or install the latest PPC versions of iTunes or Safari. Safari 4.0.3 as I understand requires Security Update 2009-002, so naturally it would not see or install Safari without that update being installed first. While I don't necessarily mind installing updates manually (downloading them individually off Apple's support site and then installing by hand), I really prefer using Software Update to better automate the process. Up until now I have never had any problems with Software Update, but this problem is certainly aggravating. My primary concern is that I have no idea what updates are necessary and what updates are not necessary to ensure proper and relatively secure operation of my system, and I have no way of knowing whether or not Software Update will see any future updates (provided that Apple continues to support Tiger for a little while longer). If Software Update is missing crucial updates out of the gate, how can I be sure that it will see any further crucial updates that may hopefully be released?
    I know that's part question / part rant, but I've been wracking my brain for the past few days over this one. Any information that could help solve this problem will definitely be appreciated, especially since my B&W is my preferred browsing machine.
    Incidentally, my iBook, a Clamshell FW SE, is currently running the same setup that my B&W was previously running.. 10.4.11 with Quicktime 7.6.4, iTunes 8.2.1, and Safari 4.0.3, so as far as I can tell, this shouldn't be hardware related (my iBook is far less powerful than my B&W currently is). Also, a cursory glance at the Installed Updates list on my iBook definitely shows that my Software Update on my B&W is missing many updates.

    I reformatted the drive first and did a clean install. I'm currently in the process of downloading the standalone installers for Safari 4.0.3 and iTunes 8.2.1. It's looking like that's the solution at present, but I'm still curious as to why Software Update won't see any iTunes or Safari updates within the current system configuration's capabilities (speaking to both apps possibly being cumulative). I can't see Software Update simply not having those updates because there is newer version out, if indeed they are cumulative, since that would mean that anyone reinstalling or upgrading on an older machine would be forced to perform some of the updates manually where not too long ago they would have been able to simply use Software Update as a "one stop" solution.
    Oh well, maybe I'm just being too picky . I've had to deal with running around in circles to find software updates for manual installs for years with Windows systems, and Apple's "one stop" Software Update system was a wonderful, welcome change to that.

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