Windows 10 upgrade - error message c1900101-30018

Hello, I've tried upgrading my laptop to Windows 10 several times and I keep getting the following error message: c1900101-30018 and FIRST_BOOT SYSPREP. I've tried updating through windows update and through usb stick with no succes up to now. My last option will be to do a clean windows 10 install. I'm wondering if I will come across the same error doing this. Has anyone done a clean windows 10 upgrade installation? Has anyone found a solution or work around to the above problem? Any help is much appreciated! Thanks

I am definitely not computer savvy but I am persistent (LOL) and finally I succeeded in getting Windows 10 installed without the install quitting at 32% complete. I tried many things and am not sure what was the ultimate fix but success came with getting the ISO image file from http://www.microsoft.com/en-us/software-download/windows10ISO and saving the file to my computer. I then burned the file to a DVD and when that was done I reinserted the DVD and was able to go to the setup file and double clicked it and it started running the setup. I had in the past used a USB memory stick instead of a DVD to get/save the ISO file but somewhere in my looking for information I ran across a place on the web today (I can't remember where now) that said if the Windows on my computer had initially been pre-installed as a package that the USB file would not work and that you had to use the DVD ISO file. That perked my ears right up as my notebook came with Windows 8 pre-installed. Of course I had updated it without incident, fortunately, with Windows 8.1 came out. So I now have Windows 10 up and running and I thank everyone who read my posts and offered suggestions. BTW, while the install finally worked it was not a speedy process. It was slow...but you should have seen my face when it got beyond that menacing 32% complete.

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