Windows 10 Upgrade fails on HP ENVY x360 - 15-u110dx

I'm unable to upgrade to Windows 10, keep getting the following error 80240031, please help

Hi, Check here to see if your PC is ready for Windows 10.  Windows 10 ready check.

Similar Messages

  • Windows 10 Upgrade Failed with error code 80004005

    OK, I have downloaded Windows 10 Upgrade and it all goes well until the computer restarts. Once it boots up again, the upgrade does not continue and I just go back to Windows 8.1. I then see error code # 80004005 for the upgrade in the Windows Update history.  I do not know what is going on. I read on HP's Notebook upgrade page I found the following:For computers with available storage of 128 GB or less, the upgrade might require you to provide a USB hard drive (32 GB or larger). HP does not recommend using an SD card.If your computer has less than 128 GB of free hard drive space you will be prompted to connect a USB hard drive to continue with the installation. Use a blank USB hard drive 32 GB or larger. When the installation is complete, Windows 10 Upgrade will copy the windows.old file to the USB hard drive. Keep this file on the USB hard drive. It will be required to Go Back to the previous operating system if necessary.My computer definately fits in that criteria since it is equiped with a 128GB SSD. When I start the upgrade, I do not get prompted for an external hard drive.  I have also tried the Media Creation Tool and ISO/USB and get the "Windows 10 Installation has Failed" error. 

    The system reserved partition serves a purpose.  If it is deleted, then the OS will not boot back up.  In which case you are toast.ON THIS PAGE, it tells what the partition is used for.-The Boot Manager and Boot Configuration Data : When your computer boots, the Windows Boot Manager starts up and reads the boot data from the Boot Configuration Data (BCD) Store. Your computer boots the boot loader off the System Reserved partition, and it boots Windows from your system drive. I advise that you not do what CanhThanh is instructing

  • Windows 10 upgrade fail - black screen

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    If I don't install the graphics drivers, Windows Update automatically downloads and installs drivers which then cause the black screen. The only solution I have so far is to set my wifi connection as "metered" so it doesn't download and install updates automatically. I can install other updates and drivers manually, but this isn't ideal.

  • Windows 10 upgrade fail on Y570

    I tried upgrading my lenovo laptop yesterday from Windows 7 to 10 it failed twice with a pop up saying "Drive where windows installed is locked. Unlock the drive and try again." Can someone point me in the right direction where to do so?

    Ok, here we go with some explanations, this might be a long post. Laptop specification: Series: Y570Intel Core i7-2670QM @ 2.20GHzRAM: 8 GB256GB Crucial M550 mSATA SSD drive - previously there was a 32GB SSD drive750 GB WD Scorpio Blue HDD driveWindows 7 Pro NRapidDrive driver installed I have been fighting with Windows 7 to Windows 10 upgrade for about 10 days now with no luck. In my case the main thing is to keep the data on hard drives and the main problem is the RapidDrive driver.I know you can do a clean install but this would cause a data loss. 1. When you try to upgrade to Windows 10 with configuration mentioned above or similar you will most probably get an error message during second stage of Win10 installation (1st - copying files goes ok., 2nd - installation of drivers and functions fails, 3rd - never got to it with both drives plugged in). You will most probably get BSOD with error message kernel_security_check_failure. This is caused by the incompatibility of RapidDrive driver with Windows 10 (the same was with Windows 8) 2. In my case with bigger SSD drive I have managed to upgrade to Windows 10 but only partially. During the upgrade process at first reboot I have powered off the computer and taken out the HDD. Started back up and system installed/upgraded on the SSD. Due to the fact that the system was upgraded, it took over all the drivers from previous instance (Windows 7) together with RapidDrive.This is now causing two things:1) When I plug in the HDD, system will boot once and only once normally. Second power on/restart/wake up from hibernation or whatever will cause BSOD with kernel_security_check_failure message 2) Removing the RapidDrive driver files (HybridCFileX64.sys, HybridDiskX64.sys, LhdX64.sys) together with all corresponding registry entries will cause BSOD with inaccessible_boot_device message. This will show up regardless if the HDD is plugged in or not As from what I have seen and figured out RapidDrive driver modifies the disk/partition size somehow in partition table so the size of the disk is in fact bigger that it really is. As far as I know, nobody was able to uninstall the RapidDrive driver so far to split the SSD and HDD drives. But maybe someone has some suggestions? The problem with Y570 with RapidDrive installed, is the driver and since Lenovo has not done anything with it for about 4 years, I believe they have abandoned the solution leaving users with existing problem.The only hope is either within the users that will be able to find an uninstallation method or with MS that will find a way to upgrade or delete the **bleep** driver. 

  • Windows Anytime Upgrade fails (NB505)

    Brand new NB505-N500, wanted to upgrade to Windows 7.  Installed the MS Upgrade Advisor, probably more of formality, everything OK.  However, when I launch the Windows Anytime Upgrade, and select the first choice, "Go online to choose...", I get nothing but a blank page with a little red X.  2nd choice to enter a key directly displays OK.
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    mini notebook NB505-N500BL 
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  • Windows 10 upgrade fails with error message "we couldn't update the system reserved partition"

    HP and Microsoft both indicated my notebook was ready for upgrade to Windows 10, but when I tried to do the upgrade it failed - repeatedly - with the error message from Microsoft that "we couldn't update the system reserved partition." What to do?

    The system reserved partition serves a purpose.  If it is deleted, then the OS will not boot back up.  In which case you are toast.ON THIS PAGE, it tells what the partition is used for.-The Boot Manager and Boot Configuration Data : When your computer boots, the Windows Boot Manager starts up and reads the boot data from the Boot Configuration Data (BCD) Store. Your computer boots the boot loader off the System Reserved partition, and it boots Windows from your system drive. I advise that you not do what CanhThanh is instructing

  • Windows 10 upgrade fails on pavilion 15 notebook pc

    Hi,I have a hp pavilion 15 notebook c with AMD A8 processor running factory installed windows 8.1 64 bit version.I have been getting windows update messages and i had already registered for an update to windows 10.But, i have not been able to upgrade. the download process completes and during the initial part of instalation process, it says update could not be completed.I have tried creating media creation tool on my usb and tried to install but failed again.Can anybody help?

    Hi, Check here to see if your PC is ready for Windows 10.  Windows 10 ready check.

  • Windows 10 Upgrade fails

    My laptop goes nearly all the way through the upgrade proceedure and then reverts to a black screen where it stays. After I power it of and restart it reverts to Windows 7 and I get the following error code: We couldn't install Windows 10  OxC1900101 - 0x400107The installation failed in the SECOND_BOOT phase with an error during boot operation Can anyone let me know what the problem is? Thanks  

  • T440s windows 10 upgrade failed due to lack of Lenovo driver for ac-7260

    Anyone know when or where Lenovo will release / has released a windows 10 compatible driver for the Intel Wireless ac-7260 wifi adapter (mine is in my T440S)? Currently it's not possible to upgrade because the wifi adapter fails to operate correctly and I can find no update from Lenovo for my notebook and the ac-7260 adapter on the site that supports windows 10.     I also tried the Intel "generic" drivers but that failed to resolve the problem. I tried many things and just could not get it to work for many different reasons that all boiled down to the adapter driver failing to work and giving errors or simply not working at all. Now  that Windows 10 is released surely Lenovo has an adapter driver somewhere for it? 

    RESOLVED: Turns out I had an "Array networks" SSL VPN client installed as part of my Softlayer ISP's remote desktop package, not Cisco at all but caused the same exact problem. I had to uninstall it completely and have since found out it doesn't work at all with Windows 10 and there is no timeframe to have it updated and Array networks or maybe just Softlayer apparently haven't gone out of their way to inform the public. Thank you guys for your help and I hope others in future will benefit from this post.

  • Satellite A500 PSAM3E - Windows 7 upgrade fails - Error code: 0x80070570

    I am installing the win7 upgrade on my Satellite A500 PSAM3E and when I reach in the Expanding windows files it stop and a message pop up:
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    Installation stop and I could not do anything, I restarted the upgrade but still the same.
    I have just received my DVD win7 upgrade from Toshiba, is the DVD corrupted or some other issues, before the installation a message appears that I should uninstall ATI Catalyst install and ATI catalyst control panel.
    Needs help from expert who have already done the upgrade.

    Hi
    > before the installation a message appears that I should uninstall ATI Catalyst install and ATI catalyst control panel.
    And why you didnt do this?
    Maybe you are running an older version of the display drivers and so you have to uninstall them before you can start the upgrade.
    Check this!!
    After the successful upgrade you can install the newest display driver version from the Toshiba page.
    By the way: Here you can find a step by step upgrade:
    http://aps2.toshiba-tro.de/kb0/TSB9902P60000R01.htm

  • Windows 10 upgrade failure

    16G with 8.1 ProWindows 10 compatibility test passed without incident on both devices and applications. Windows 10 upgrade failed on Windows update and it can't be solved by "Microsoft Fix It" or other manual maneuvers like dele Windows update tem files, stop BITS...etc Upon using USB Media Creation Tool to install the update, it passed all the "Downloads, find updates, space and system checking and proceded to final installation. Unfortunately it always stooped at 24% of "Installing Windows" without any error code but a "Something Happened" dialogbox. Tried clean boot but got the same result. (BTW the languageand locale all been set to the United States, the HP Bios and all updates are current). I love HP and trust their words of capable to upgrade to Windows 10 when I bought this desktop, but now I'm frustrated.   

    I had the same  problem upgrading on my HP Sleekbook 14. Tried 3 times after doing several "repairs". Still get the very cryptic "something has happened" small window after about one hour of install processing. Finally tried to start the clean install to see what questions etc it would ask. It asks for a liscense number and did not accept the 8.1 Pro number I originall had. It seems to be asking for an actual Win 10 number. Obviously I don't have one since it is an upgrade. What number does one use when using the clean install from DVD? Thanks!

  • On Windows 7 PC, got the "upgrade iTunes" notice, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"

    On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
    I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
    All other iTunes upgrades have been fine...no brainers.  Done several on this W7 PC.
    If I re-download and install a fresh iTunes I assume I will lose my library...true?  Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
    Or is there some way to get the iTunes upgrade to successfully restart and install correctly?
    Help!

    Hello there, Konami84.
    The following Knowledge Base article provides some recomendations for troubleshooting:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Windows 8 Upgrade Assistant failed on Satellite P775

    I tried running the Windows 8 Upgrade Assistant on my Satellite P775.
    It started by displaying
    Checking Components; download Windows 8 Components data.
    Reading Components.
    Got component TOSHIBA Wireless LAN Indicator
    ... etc ...
    Got Component TOSHIBA Contrasena de supervisor
    Reading Windows Components.
    then displayed a Message Box
    "Failed to read Target (Windows 8) INI file."
    How can I solve this?
    Thanks

    Thanks for the reply.
    Yes I followed that procedure.
    My model is Satellite P775-112 PSBY3E and is listed as being compatible
    After installing Windows 8, I noticed that the DVD drive was no longer accessible, as described in the following thread: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=68222&tstart=0
    So I disabled the Windows Service "Toshiba Optical Disc Drive Service" (TODDSrv.exe 1.0.0.8), and the DVD drive is now visible. However Toshiba Video Player still does not work (says it has compatibility issues) and I can not view DVD videos.
    I then ran the Windows 8 Upgrade Assistant, which failed immediately with the error "Failed to read Target (Windows 8) INI file".
    I found some posts on the forum with a similar error with the Windows 7 Upgrade Assistant (Failed to read Target (Windows 7) INI file. None of the posts has a clear description of what this error means but I've tried all of the suggestions.
    Here's a list of what I've tried:
    - Rebooted
    - Upgraded BIOS to latest version (2.10)
    - Run Upgrade Assistant as Administrator
    - Run Upgrade Assistant with "Toshiba Optical DIsc Drive Service TODDSrv.exe 1.0.0.8 started or stopped.
    My main problems at the moment are:
    - Toshiba Optical DIsc Drive Service causes DVD drive to disappear
    - Toshiba Video Player won't run
    - No way to view DVDs
    I'd be happy to install the drivers and applications individually if the Upgrade Assistant doesn't work - is there anywhere I can download them?

  • HT203175 "apple mobile device failed to start"  "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to

    "apple mobile device failed to start"  "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to do ? Ken

    I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
    Windows could not start the Apple Mobil Device Service on local computer.
    Error 1053  The service did not respond to the start or control request in a timely fashion.
    I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
    Can anyone please help?

  • Windows 8 setup does not prompt for license key, then fails, on hp envy notebook

    Hi,
    I am trying to install Windows 8 pro on an hp envy dv7 notebook, that came with a Windows 8 home pre-installed.
    I tried by running the setup from the CD inserted while Windows was running, but setup complained that no license key matched the CD and faled. Strange enough,
    setup did not prompt for any license key!
    I tried the setup on another, older PC, there it did prompt for license key and setup ended well. At least it was not the CD.
    Then I retried booting from setup CD, it loaded files, then started the setup without promptiing for any license key, and failed again.
    Then I tried with a Windows 7 CD, same behavior, not prompting for license key and fail to setup.
    Then I "repaired" Windows by booting from CD and reformatting the hard drive, dropping all Windows partitions, then restart setup from CD, but it still behaved the same way: not prompting for license key, and failing to setup.
    I called the HP support, and they answered that it was a problem for Microsoft (what a good support, the only place where the problem occurs is the hp computer, but let the Customer call Microsoft instead).
    So here I am, did any of you use an hp computer, and succeeded in installing Windows 8 PRO NFR from Technet plus on it?
    Regards
    Pierre

    Hi,
    I am trying to install Windows 8 pro on an hp envy dv7 notebook, that came with a Windows 8 home pre-installed.
    I tried by running the setup from the CD inserted while Windows was running, but setup complained that no license key matched the CD and faled. Strange enough,
    setup did not prompt for any license key!
    I tried the setup on another, older PC, there it did prompt for license key and setup ended well. At least it was not the CD.
    Then I retried booting from setup CD, it loaded files, then started the setup without promptiing for any license key, and failed again.
    Then I tried with a Windows 7 CD, same behavior, not prompting for license key and fail to setup.
    Then I "repaired" Windows by booting from CD and reformatting the hard drive, dropping all Windows partitions, then restart setup from CD, but it still behaved the same way: not prompting for license key, and failing to setup.
    I called the HP support, and they answered that it was a problem for Microsoft (what a good support, the only place where the problem occurs is the hp computer, but let the Customer call Microsoft instead).
    So here I am, did any of you use an hp computer, and succeeded in installing Windows 8 PRO NFR from Technet plus on it?
    Regards
    Pierre
    Is it a Chinese Editon preinstalled in HP notebook?
    Windows 8 preinstall machine includes a license key in system firmware. So Windows 8 setup will use this key rather than pop up product key input text pop. It is a Microsoft by design issue. So no good mathod to workaround this problem.
    http://whqlcn.wordpress.com

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