Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

I just upgraded to windows 10 from windows eight and I'm facing shutdown problems because when I asked the PC to shut down; the screen goes off but the power light stays on and basically windows 10 does not shut down completely whenever I have to turn on my PC again, I have to force the power button down until it completely Shuts down and start it back up again.
I tried several troubleshooting tactics wants & browsed YouTube videos and but nothing seems work and I've seen people on this forum complain about same thing and am hoping HP fixes the problem.

YES!!!!! A Solution that worked. Spread the news. It has to do with the Intel Virtualization Tehnology. Didn't know what that was until this issue came up in Windows 10. First, find out if this is your issue. 1. I installed the 'Intel Processor Identification Utility' directly from Intel.2. After installation, open the program and go to the 'CPU Technologies' tab.3. If it says 'YES' for Intel Virtualization Tehnology, proceed. Solution...(at least on my system) 1. The next thing you have to do is go into the BIOS. If you have not done this before, proceed at your own risk. You need to restart the computer and enter the BIOS (for me I hit F10 at the HP screen)2. Within the BIOS, there is an 'Advanced Options' section3. In this section there is a line for 'Intel Virtualization Tehnology' and it will say enabled or disabled. My computer said disabled.4. If this is the case, change the option to 'ENABLED'; then SAVE and EXIT from the BIOS. The Computer will restart and from that point on Shut Down, Sleep, etc. has worked. WOW this was a frustrating issue. Almost went back to Windos 8. I take no credit for this solution, I pieced it together from other posts on this issue. Hope this helps.

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T510 will not shut down completely.

I have a new T510 running Windows 7 that will not completely shut down. Windows does shut down, but the computer is still running. The only way to get it to completely power off is hold the power button down for 5 seconds.
I have seen this issue in other posts, but no solution that has worked for me.
-BIOS is up to date
-I have reloaded the factory image twice.
Any ideas?

To JameZ,
Yes, I have a new T510 (only 3 days old). I have done updates through the ThinkVantage tool box. Everytime I did a shutdown, it will hang on the windows shutdown screen the the "blue screen" will come up, and saying that there is a "DRIVER_POWER_STATE_FAILURE". Then it will go on to restart the notebook, and windows will tell me that there was an unexpected shutdown occurred. Here is the detail of that message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003B64B60
BCP4: FFFFF80000B9C510
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\093010-15709-01.dmp
C:\Users\David\AppData\Local\Temp\WER-1185794-0.sysdata.xml
Any advice will be greatly appreciated.

MacBook Pro will not shut down properly

MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.

If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

Computer can restart but will not shut down

Hello All,
I have an iMac 17-inch Late 2006 model which is part of a computer lab which will not shut down completely. When I select shut down from the menu the computer will get to the blue screen and a spinning gear icon will appear. After a little while it will stop moving and just sits there. I have left the computer in this state over night and it does not finish shutting off. Only by holding the power button does it ever finish shutting down. It will however sleep and restart without any problems. The restart takes a little while but it does work. All of the other computers in the lab do not demonstrate this issue.
Things I have done in an attempt to fix this problem:
1. Reimaged computer from known good computer after zeroing the disk
2. Repaired disk
3. Repaired Permissions
4. Deleted login preferences from all user folders as well as library folder
5. Reset SMC and PRAM
As I had noted earlier this machine is part of a lab in which none of the other computers which were imaged from the same base image are showing this issue. If you have any ideas at all I would love to hear them.
Thank you in advance for any and all suggestions that you may have.
ANotti

I was looking in the console logs earlier and they are a real pain to parse but here is a section. I told the computer to shutdown at 13:13 for sake of convenience with locating the associated entries. Sadly comparing the notes in its log against a computer sitting besides it has yielded basically identical notation. I posted what I believe to be the shutdown sequence. If you see something that I have missed let me know.
May 11 13:13:08 Allison-Lab19 shutdown: halt by student:
May 11 13:13:08 Allison-Lab19 SystemStarter[265]: authentication service (273) did not complete successfully
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: The following StartupItems failed to properly start:
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: /System/Library/StartupItems/AuthServer
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: - execution of Startup script failed

My mac mini will not shut down. I need to manually shut it off with the power button.

My mac mini will not shut down or restart. I need to manually shut it off with the power button.

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

Laptop does not shut down completely after upgrading to Windows 10!!

Ever since I installed Windows 10 64-bit, the PC does not shut down completely. The screen gets blank but the power button is still lit up...Have to manually shut down by holding the power button... Same issue anyone? Any solution or workaround? @HP??

I also have this problem, and have resorted to leaving the computer in Sleep mode when not in use. This is OK as a temporary fix, but is not a permanent solution. This is clearly a problem with HP computers and I would hope HP are aware of the need for urgent action to resolve the problem. I also hope that Microsoft gives them full cooperation. HP and Microsoft, are you listening?

ITunes 10.x.x.x Windows XP SP Will not shut down

Every time I run itunes 10, in this case 10.6.1.7 but for all iTunes in the past year or more - it will not shut down and stay shut down.
some suggest turning off "default player for audio" -- nice suggestion, but I do that and iTunes messages that I don't have privileges (I'm the administrator).
I turn off Bonjour -- itunes complains, but shuts down only to startup again.
I am NOT sharing music with other computers.
So the cryptic "don't have privileges" -- anyone know what Apple is looking for in this restriction?
Can't uncheck "default music player" -- anyone have a clue as to why not ?
Thanks for looking.
Jeff

The idea of a 3rd party unrelated app didn't seem reasonable, but in Windows, I brought up the the Windows Task Manager (similar to MacBook Activity Monitor) and started "ENDING" the tasks that seemed to be unrelated to the system but used for certain applications.
When I stopped a task related to my Linksys Music Bridge (I was using Airlink-101 music bridge tools to access the bridge) this allowed iTunes to start and stop without automatically restarting.
On XP, the task was "CMFLYWAV" not sure why it's called that, but I now use Bluetooth to send audio to my HiFi using a Logitech Speaker Adapter that works great, and doesn't cause problems for iTunes.
There are probably other unessential tasks running on those machine that still have this "won't shut down" problem.
Thanks for the hint, but I was heading down that road as the next step, assuming something else was forcing iTunes to stay active. But I would not have expected it to be a network speaker driver as it was in my case.
Jeff

How come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down

how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down, so it means th problem is my iphone5

Hello vina8sy,
After reviewing your post, it sounds like the iPhone will turn off after a sync but the iPad will not. I would recommend that you read this article, it may be able to help the issue.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HP Pavilion P7-1141 will not shut down... Any thoughts?

Brand new HP Pavilion P7-1141 desktop (AMD A8-3800 quad-core CPU, 8GB RAM, 1TB HDD, Radeon HD 6550D, Windows 7 64-bit) will not shut down properly regardless of what I do - I can press on/off button on the desktop, or choose "shut down" from Windows 7 menu, each time the following happens: Windows shows it's usual "shutting down" screen, then screen goes blank and monitor goes to sleep, but the desktop itself still seems to be working in some unusual mode: fans are rotating - I hear the usual quiet noise from them, the lights on the desktop are on, however, no hard drive activity at all. In this mode, the desktop can't be turned on anymore - I need to press on/off button for a few seconds to turn it off completely or unplug the power cable and plug it back and only after that it can be turned on. Windows will not show any error messages during startup, HP diagnosticks program does not find any issues, no error messages of any kind. I checked power settings in Windows, played with power settings in BIOS without any success. Am I missing something? Any ideas?
UPDATE: Sleep mode doesn't work as well. When I choose "sleep" from Windows 7 menu, exactly the same thing happens (monitor goes to sleep, fans are rotating, the lights on the desktop are on, no hard drive activity, etc). At least when I choose "restart" it restarts without any problems.

Hi:
See if (re) installing the chipset driver helps.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-97610-1&cc=us&dlc=en&lc=en&...=
Paul

Windows 7 not shutting down

HP TouchSmart 520, when PC has been on for any length of time (excess of one hour) PC will not shut down. Message "Shutting Down" appears with rotating circle but PC can only be shut down by holding the power button down. Can't find any useful specific info on the Internet. Any ideas please.Thanks.

Hello fuzzycat:
         Welcome to HP's forum. Here is direction Help and Support says to do:
Why won't my computer turn on or off quickly?
If your computer seems to shut down slowly (or not at all) or start up slowly, or if it doesn't enter power-saving modes, it's possible that a program or device driver is interfering with Windows power settings. You can use Performance Information and Tools to try to detect these programs or device drivers.
To check for performance issues
Click to open Performance Information and Tools.
In the left pane, click Advanced tools.
In Advanced Tools, under Performance issues, click any issues that are listed.
Read the information in the dialog box that appears to learn which programs or drivers are causing problems.
If a program or driver prevents your computer from turning on quickly
You can try the following tasks to fix the problem:
Manage the programs that run at startup. Some programs start automatically when you start Windows. Too many of these programs opening at the same time can slow down your computer. To disable these programs from startup and improve performance, use Windows Defender. For more information, see Stop a program from running automatically when Windows starts.
Check with the manufacturer of the program or driver for an update. A newer version of the program might include a resolution to the problem.
If a program or driver prevents your computer from turning off quickly
You can try the following tasks to fix the problem:
Close the program before shutting down. It's possible that the problem occurs only if the program is running. Try closing the program before shutting down Windows, and then see if your computer turns off properly.
Check with the manufacturer of the program or driver for an update. A newer version of the program might include a resolution to the problem.
If these options don't solve the problem, then the program or driver might be incompatible with Windows. If you installed the program or device yourself and you no longer use it, consider removing the device, or uninstalling the program or driver.
        You can also run PC tune up using HP support assistance, Disk Defragmenter found in Accessories under Tools, If you goto my computer Left click on c. drive Select properties . Then click on tool's tab. Then click Check now and place check marks in next window. Restart computer. This takes about 3 hours to complete.
            If all these steps have failed then preceed to do a Microsoft Restore using your Recovery Manger and select a date before it happen. You will be back to normal again. Please click on Kudos if this has resolved your issue. Thank you frrw.

T 61 will Not shut down

A two week old Type 6459 T61 with Vista Business will not shut down. It will sleep and hibernate but will not shutdown or restart (and I am telling it specifically to shutdown/restart). After a bit all disk activity stops and it just sits there telling me it is "shutting down" when it is not doing anything. For as long as I let it sit that is what it is telling me. I must use a hard shutdown, such as the power button (so programmed) or unplugging and yanking the battery if i actually want it to shut.
Any clues? If I shutdown before I log in then shutdown will work. But if i log out and then shut down this will not work. If i restart uing safe mode (after forcing the shut down) then the machine will shut down. Have tried all sorts of variations of shutdown.exe to no avail. Have run with and witout Aero. I am running only Lenovo/MS supplied or branded software in services and processess and disabled all else. I have disabled all startup apps via msconfig except antivirus (presently the Norton that came with the machine) and winamp agent (to maintain file associations) and Lenovo's on screen display. No help.
There are about 50 (I am not exagerating) services and processes runnning when I try to shut down that are not running in safe mode when the machine shuts down properly. I am hoping someone has a suggestion other than to disable each of the service/processes in turn and see if machine will shutdown or restart.
And I do not want to reinstall Vista. Too many commercial apps (MS office, Adobe 9 Professional etc.) that I would have to reinstall.
Have tried with and without Sidebar; no change. Have tried with and without NVidia helper apps; no change. Have not yet used Roxio (supplied by Lenovo) .
So, I hope someone "out there" can think of which processes are the "bad" ones. There seem to be many threads about Lenovo's shutting down when they should not; I have not seen other posts where people are having trouble shutting down when they want to shut down. I would like to think the problem is not with Windows Vista or with the Lenovo supplied software (then it should happen with everyone, right?) but what I would like to think may not count . . .
TIA
Bill

Hello,
Bill please activate your windows services, except may be indexing, they eat not much memory and cpu power.
Vista will need one or two weeks, after you have your programs installed to get fully performable.
I would recommend to uninstall Norton and may me Winamp, if necessary.
Antivir or AVG are much smaller and faster, but also safe.
Regards
Andreas
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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HT5362 Mail will not shut down or open

My mail is not responding since upgrading to os x. Will not shut down or open and cannot shut down.

Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.
http://support.apple.com/kb/HT3411

Help! PowerBook G4 will not shut down using normal methods!

Recently, my PowerBook G4 Aluminum (1.5/1.67 GHz) will not shut down. It has recently started doing this. When I choose any of the shut down, restart, log out items in the  (apple) menu, it will not bring up a dialog. Same with pushing power button. I have to do sudo reboot in the Terminal to make it shut off, or otherwise I can just hold the power button. Tried resetting PRAM. Recently downloaded a few apps. Can anyone help?
-The Mac Bot

It's been a long time since I've revisited this...
Reinstalled OS due to main account getting corrupted. Could not log in.
That did not resolve the corrupted account, so I booted up with command-S and issued a few commands to reset and force the Setup Assistant to run. That worked, allowed me to login and start fresh.
That did not solve the not shutting down problem.
I am able to "lock" the system (using MacLoc) and shut down from the login window.
Or if I have Fast User Switching enabled I can choose "Login Window..." from the menu, and shut down from there.
A long time ago, I edited a few .nib files inside /System/Library/CoreServices/loginwindow/Contents/Resources.
A reinstall replaced those files with the originals.
Still cannot shut down by pressing power button and clicking Shut Down, or choosing log out, shut down, or restart from the apple menu.
Important clue: If I press Shift-Command-Q (the log out hotkey) the window I am working with dims as if another window popped up, but no other window popped up.

MBP will not shut down

Hi
I have an MBP Core 2 Duo that will not shut down. Shutdown is selected from the apple menu and it gets to a blue screen with a spinning segmented circle but never completes the shutdown...well within about 15 minutes, anyway. Pushing the power button for about 4 seconds will shut it down and the subsequent restarts appear normal.
Please help...
Macbook Pro 15.4" 2.16GHz Core 2 Duo with 3 Gb memory, Leopard 10.6.8
Thanks

Hi r,
Try an SMCReset: http://support.apple.com/kb/HT3964

MacBook Pro will not shut down

A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.

On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe

Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

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