Windows 2008 R2 - Unable to add additional adm files + error: Objects.reference

Question

I am running a Windows 2008 R2 Terminal server with Zenworks 10 on it. I am
trying to create a windows policy group for it, but when I go to add the MS
office adm files, they never add. If I run gpedit.msc locally, I am able to
add them. Also when I am done editing the policy before the upload I get
the following error:
Objects.reference not set to an instance of an object. at
novell.Zenworks.PolicyHandlers.WindowsGroupPolicyP lural.GPHelper.ExportGPSettings()
I have everything patched, any help would be appreciated.

Answer 1

I don't want to go into the "Why's" too much, but these intermittent
issues were seen prior to ZCM 10.3.0
The decision was made to Remove Support for the 64-bit Platform for
modifying GPOs. This was added to the documentation and the ZCC was
supposed to block you. For some reason, the ZCC does not block you but
starting in ZCM 11 it does. So technically there is a bug that it does
not block you.
There are also on-going plans to correct the 64-bit Platform support but
I do not know when that will happen. At this point, I don't think
adding the support back in is planned in any of the minor point updates.
There should not be any reason why editing the GPO on a 32-Bit machine
would not work on a 32-bit machine.
Oddly, it seems to work most of the time from 64-bit Operating Systems.
I have never had an issue with 64-bit Operating systems until I tried it
with ZCM 11 and I was blocked.
This led me to research the issue where I discovered the details above.
Since many ZCM 10.3.x customers may have never had an issue and will not
realize it was not supported until they get to ZCM 11, more calls may
get generated to increase the priority of the issue but at this time I
would not expect a quick addition of 64-bit OS support for editing policies.
On 1/12/2011 3:42 PM, Steve wrote:
> I have tried with IE 32 bit and firefox and it still happens. If I was to
> create a windows group policy for a 32 bit version, do you think I would be
> able to assign it to the 64 bit version? Why don't they support 64 group
> policies?
>
> I appreciate the help.
>
>
>
> "craig wilson"<[email protected]> wrote in message
> news:[email protected].. .
>> I presume the server is running a 64-bit Version of Windows?
>> Make sure you are running a 32-bit Browser and try FireFox if using I.E.
>>
>> Officially modifying GPOs on a 64-bit OS is not supported since these
>> errors are sometimes seen. ZCM 11 actually Proactively prevents the
>> editing of the GPOs on a 64-bit OS via the ZCC.
>>
>> If you have a 32-bit version of the OS you could try that as well as
>> trying to create the GPO on a 32bit Client OS.
>>
>> On 1/12/2011 1:35 PM, Steve wrote:
>>> I am running a Windows 2008 R2 Terminal server with Zenworks 10 on it. I
>>> am
>>> trying to create a windows policy group for it, but when I go to add the
>>> MS
>>> office adm files, they never add. If I run gpedit.msc locally, I am able
>>> to
>>> add them. Also when I am done editing the policy before the upload I get
>>> the following error:
>>>
>>> Objects.reference not set to an instance of an object. at
>>>
>>> novell.Zenworks.PolicyHandlers.WindowsGroupPolicyP lural.GPHelper.ExportGPSettings()
>>>
>>> I have everything patched, any help would be appreciated.
>>>
>>>
>>
>>
>> --
>> Craig Wilson - MCNE, MCSE, CCNA
>> Novell Knowledge Partner
>>
>> Novell does not officially monitor these forums.
>>
>> Suggestions/Opinions/Statements made by me are solely my own.
>> These thoughts may not be shared by either Novell or any rational human.
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.