Windows (64Bit) 8.1 drivers for HP laserjet CP 1025

My printer works well on my Toshiba with Win 7, where other printers are installed. A few months ago, I bought a second PC, Samsung Ativ 9, Win 8.1. I downloaded from HP website the drivers and installed the CP1025. I also added another printer, an Epson WorkForce. The Samsung crashed. At the first reboot, it went back to the first turn on screen, like “Hi, we’re setting up things for you”. After several reboots, the machine seemed to work fine. But then I noticed several issues. For instance:
From time to time and in a random manner when I was trying to launch an application (e.g WinWord or Windonws TaskManager) I got an error message “The stub received bad data”.
Damaged Windows update database: the system says that I never run and installed any update, which is not true.
All subsequent attempts, including HP Doctor didn’t work. I had to restore the machine to its original default configuration, with a loss of time and data. The Epson WF printer works just fine.
A few days ago I tried again with a different approach. I manually added the printer from Devices and Printers. This time it worked, I was able to print the test page. However, the PC showed the same issues: it went back to installation screen, missing Apps links, corrupted windows update database, and so on. I restored the system and tried to download the drivers from HP from my Samsung on my PC. It is the full 315 Mb installation package. I followed the instructions but the installation failed: the screen suggested to retry. Needless to say, I had to restore my previous configuration.
The printer SN is [Personal Information Removed], firmware 20120130, always used a USB cable to connect the HP 1025 to my PCs (Win 7 and Win 8.1)
I see that another user (erandapre, posted on 07-23-2014 04:13 AM) has the same issue. I also tried to update the firmware by downloading and running “LJCP1020_FW_Update_Security”, 2013-03-05, Version 20121108. However, I see that my firmware remained on revision 20120130.
Thanks

Hi @Passalia ,
I see that you are having issues after installing the printer on the Windows 8.1 computer only. I would be happy to help you.
Did you try and run the firmware update on the Windows 7 computer with a USB connection?
If the printer won't update the firmware, then it would need to be serviced.
It sounds like a operating system issue with the errors you are receiving.
Damaged Windows update database.
The stub received bad data.
Run the SFC on the computer. Use the System File Checker tool to repair missing or corrupted system files.
I would suggest to Repair Windows. Repair Windows 8 using Automatic Repair .
Perform a clean boot on the computer and turn off the Antivirus Software.
Then reinstall the printer software again.
If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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