Windows 64Bit Itunes Error : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR."
I have a brand new HP laptop windows 64bit that is having issues installing Itunes 10.6.3. Whenever attempting to install, I get the error message : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR." I thought this was an issue with the new version, and attempted to retrieve/install older versions of Itunes and same issue occurs. I have tried other forums and resolution tips from : https://discussions.apple.com/docs/DOC-3551 and nothing still. It appears that apple installs bonjour and nothing else. I have tried extracting the itunes package and installing the executables seperately, but everytime the error stil arises. I cannot repair the apple software update as it cannot install from the error mentioned above. Looking through the logs, it shows error : 1721, problem with windows installer package.Does anyone have any suggestions on what to try?
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit
Similar Messages
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when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair. -
i neen try to down load the new itunes 10.5 for windows vista but for some reason it is not working at all . this is what it show for the errors is "there is a problem with this windows installer package . a program required for this install to complete could not be run. contact your support personnel or package vendor" plz help me with this!!!!!!!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
Start > Control Panel > Programs n Features > highlight ASU and click CHANGE then REPAIR, -
while installing itunes, it gives me an error "there is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
i cant download i been trying a several time and it came me 'There is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor'
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean? and how do i fix it?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
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Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor.Please advise.
Follow Microsoft instructions below on how to take control of the Folder. You may apply this on your C:\Program Files(x86)\iTunes
You may take the ownership of the folder and then use the steps to grant permission to everyone–
Locate the file or folder on which you want to take ownership in windows explorer
Right click on file or folder and select “Properties” from Context Menu
Click on Security tab
Click on “Advance”
Now click on Owner tab in Advance Security Settings for User windows
Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then, click on other users or groups. Enter name of user/group and click ok.
Now select User/group and click apply and ok. (Check “Replace owner on sub containers and objects” if you have files and folder within selected folder)
Click ok when Windows Security Prompt is displayed
Now Owner name must have changed.
Now click Ok to exist from Properties windows
Once you have taken the ownership of file or folder
Grant Permissions to everyone-
Go to C: and then click right click on folder and chooseproperties.
Then go to security tab and click Edit then clickAdd => Advanced.
If you click on advanced now click on Find Now and chooseeveryone and click Ok.
Then again click Ok and now click onAllow => Full control => Ok. -
I had itunes set up and working since i have had my iPhone and iPad. One day it asked to be updated, so i did. After it updated it stopped working because whenever i tried to open it it would say "this shortcut has either been deleted or moved would you like to delete this shortcut". This kept on happening so I uninstalled it and tried to reinstall it, but then comes my second problem. While itunes is downloading an error pops up saying "There is a problem with this windows installer package A program required for this install to complete could not be run contact your personnel or package vendor". This is my main problem and i don't know how to stop it i have tried a disc clean up, De frag and trying to completely take everything to do with itunes off my computer, but it still doesn’t work. HELP ME!!! I NEED ITUNES!!
Repair your Apple Software Update
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All Programs, go to Control Panel/Programs n Features(Win7 or Vista) or Add & Remove Programs(XP) -
I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
trouble updating itunes - this message appears "there is a problem with this windows installer package. a program required for this install to complete could not be run"
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I went to upgrade itunes and when it finally downloaded, i got the following message: There is a problem with this windows installer. A program required for this install to complete could not be run.
I was advised to unistall the old itune, which i did and then loaded the latest itune 10.5 i think. It dowloaded fine to a point and before finishing, it came up with the same message.
Is the problem with the itune installer or my windows installer on my laptop?Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
for any more information, i am in South Korea right now, and i've tried both english and korean version to install on my computer.
it's a laptop from Asus, N61J. i'm using windows 7 and can't update the itunes- apparently need to download a new version, idk why they couldn't just let me update it through itunes. and so itunes have error as following picture. please help. i got a new iphone today and because of this stupid itunes i can't sync my iphone.. -_-found a solution in a different discussion.. thank god.
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Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
JustinI have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.
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