Windows 7 64 bit COMHookDll.dll crash

Hi
I am trying to run itunes 9.1.1. Each time I start it, the itunes *32 process runs for a few (5ish) seconds and then quits with this in the windows application event log:
Faulting application name: iTunes.exe, version: 9.1.1.12, time stamp: 0x4bd8abf9
Faulting module name: COMHookDll.dll, version: 0.0.0.0, time stamp: 0x46e5f73e
Exception code: 0xc0000005
Fault offset: 0x00002ee1
Faulting process id: 0x1e8c
Faulting application start time: 0x01caf3503b91b74e
Faulting application path: E:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\system\COMHookDll.dll
Report Id: 7995c1ef-5f43-11df-9341-00261868399e
So far I have tried:
- Running itunes on a different user account (doesn't work)
- Removing itunes plugins (doesn't work)
- Running itunes on a new user account (works)
- Removing itunes library and preferences files (doesn't work)
- Reinstalling itunes (doesn't work)
I am out of ideas on how to get it to work, any help much appreciated.

COMHookDll.dll
I think that might be associated with a soundcard, although the research I've done isn't conclusive. By any chance, do you have an ASUS soundcard of some description in that PC?

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Skype 7.7 Windows 10 mshtml.dll Crash

Hello, I am having an issue with skype 7.7 crashing on startup. The crash appears to be caused by mshtml.dll, which open looking it up appears to be a IE thing. It was working perfectly fine on windows 10, besides an intial problem when I updated to windows 10, now all of sudden it won't work. I tried clearing the %appdata% and %temp% data and reinstalling the program. Nothing seems to be working.System details:i74700HQ8 GB RAM1 TB HDD, 250 GB Samsung SSDNVIDIA 850M Any help would be much welcome. Here is the crash log from dxdiag:Windows Error Reporting:
+++ WER0 +++:
Fault bucket 107491944670, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 4000001f
P8: 00d74ba5
P9:
P10:+++ WER1 +++:
Fault bucket 120285256691, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 10.0.10240.16405
P3: 55b4596f
P4: msvcrt.dll
P5: 7.0.10240.16384
P6: 559f3b84
P7: c0000005
P8: 0000000000073aab
P9:
P10:+++ WER2 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 10.0.10240.16405
P3: 55b4596f
P4: msvcrt.dll
P5: 7.0.10240.16384
P6: 559f3b84
P7: c0000005
P8: 0000000000073aab
P9:
P10:+++ WER3 +++:
Fault bucket 107500694605, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: StackHash_5295
P5: 0.0.0.0
P6: 00000000
P7: c00001a5
P8: PCH_9F_FROM_ntdll+0x0006919C
P9:
P10:+++ WER4 +++:
Fault bucket 50, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 00d74ba5
P8: c0000409
P9: 00000015
P10:+++ WER5 +++:
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 00d74ba5
P8: c0000409
P9: 00000015
P10:+++ WER6 +++:
Fault bucket 120289111656, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 120282537654
Problem signature:
P1: ScriptedSandbox64.exe
P2: 14.0.23107.0
P3: 559b7a25
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72bb9
P7: 80000003
P8: 0000000000c63291
P9:
P10:+++ WER7 +++:
Fault bucket 107491944670, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 4000001f
P8: 00d74ba5
P9:
P10:+++ WER8 +++:
Fault bucket 107491944670, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 4000001f
P8: 00d74ba5
P9:
P10:+++ WER9 +++:
Fault bucket 107491944670, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.7.0.103
P3: 55b7d8c2
P4: mshtml.dll
P5: 11.0.10240.16391
P6: 55a72773
P7: 4000001f
P8: 00d74ba5
P9:
P10:

Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.

JVM Crash ConcurrentGCThread (6u21 windows-amd64 jvm.dll+0x1291fb)

Hi,
a customer hit this JVM crash on Windows 2008 SP1 with JDK 6u21:
# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006d9b91fb, pid=3944, tid=2912
# JRE version: 6.0_21-b07
# Java VM: Java HotSpot(TM) 64-Bit Server VM (17.0-b17 mixed mode windows-amd64 )
# Problematic frame:
# V [jvm.dll+0x1291fb]
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
--------------- T H R E A D ---------------
Current thread (0x0000000001091000): ConcurrentGCThread [stack: 0x000000006cc80000,0x000000006cd80000] [id=2912]
siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000069
Registers:
EAX=0x0000000000000059, EBX=0x000000006cd7fab0, ECX=0x0000000000000069, EDX=0x0000000067186c30
ESP=0x000000006cd7f6f0, EBP=0x0000000000000012, ESI=0x00000000671868c0, EDI=0x000000006cd7fab0
EIP=0x000000006d9b91fb, EFLAGS=0x0000000000010246
Top of Stack: (sp=0x000000006cd7f6f0)
0x000000006cd7f6f0:   000000000110b960 000000006d9ba131
0x000000006cd7f700:   000000006cd7f790 000000006d9ba131
0x000000006cd7f710:   000000006cd7fab0 000000006dc56be0
0x000000006cd7f720:   000000006cd7fab0 000000006dbb42ce
0x000000006cd7f730:   0000000067186860 000000006cd7fab0
0x000000006cd7f740:   000000006cd7fab0 0000000000000000
0x000000006cd7f750:   000000006cd7fa60 000000006cd7f810
0x000000006cd7f760:   0000000067186830 000000006d9acee3
0x000000006cd7f770:   0000000000000880 00000000010917d0
0x000000006cd7f780:   0000000001064020 0000000000004400
0x000000006cd7f790:   0000000067183a00 0000000000000880
0x000000006cd7f7a0:   000000006cd7f810 000000006d9b281d
0x000000006cd7f7b0:   0000000067184cc0 000000006cd7f810
0x000000006cd7f7c0:   000000006cd7fa60 0000000067184e28
0x000000006cd7f7d0:   0000000067183a00 0000000000000880
0x000000006cd7f7e0:   00000000000000c4 000000006d986f1e
Instructions: (pc=0x000000006d9b91fb)
0x000000006d9b91eb:   51 00 eb 04 48 8b 42 08 48 8d 48 10 4c 8d 43 58
0x000000006d9b91fb:   48 8b 01 ff 90 20 02 00 00 80 bb c8 00 00 00 00
Stack: [0x000000006cc80000,0x000000006cd80000], sp=0x000000006cd7f6f0, free space=3fd0000000000000000k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x1291fb]
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x00000000727e9000 JavaThread "http-0.0.0.0-8180-9" daemon [_thread_blocked, id=6104, stack(0x00000000774b0000,0x00000000775b0000)]
0x00000000727e8000 JavaThread "http-0.0.0.0-8180-8" daemon [_thread_in_native, id=1384, stack(0x00000000773b0000,0x00000000774b0000)]
0x00000000727e7800 JavaThread "http-0.0.0.0-8180-7" daemon [_thread_in_native, id=3076, stack(0x00000000772b0000,0x00000000773b0000)]
0x00000000727e6800 JavaThread "http-0.0.0.0-8180-6" daemon [_thread_in_native, id=5324, stack(0x00000000771b0000,0x00000000772b0000)]
0x00000000727e6000 JavaThread "http-0.0.0.0-8180-5" daemon [_thread_in_native, id=6116, stack(0x00000000770b0000,0x00000000771b0000)]
0x00000000727e5000 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=5132, stack(0x0000000076d60000,0x0000000076e60000)]
0x00000000727e4800 JavaThread "http-0.0.0.0-8180-4" daemon [_thread_in_vm, id=4436, stack(0x00000000736f0000,0x00000000737f0000)]
0x00000000727e3000 JavaThread "http-0.0.0.0-8180-3" daemon [_thread_in_native, id=1752, stack(0x0000000076e60000,0x0000000076f60000)]
0x00000000727e2800 JavaThread "Thread-12" daemon [_thread_in_native, id=4160, stack(0x0000000076c60000,0x0000000076d60000)]
0x00000000727e1800 JavaThread "http-0.0.0.0-8182-1" daemon [_thread_blocked, id=4256, stack(0x0000000076b60000,0x0000000076c60000)]
0x000000007392b000 JavaThread "http-0.0.0.0-8183-1" daemon [_thread_blocked, id=5972, stack(0x0000000076a60000,0x0000000076b60000)]
0x0000000073929800 JavaThread "http-0.0.0.0-8180-2" daemon [_thread_in_native, id=3724, stack(0x0000000076960000,0x0000000076a60000)]
0x0000000073929000 JavaThread "http-0.0.0.0-8180-1" daemon [_thread_in_native, id=4712, stack(0x0000000071220000,0x0000000071320000)]
0x000000007392a800 JavaThread "http-0.0.0.0-8183" daemon [_thread_in_native, id=6020, stack(0x0000000076860000,0x0000000076960000)]
0x0000000070992800 JavaThread "http-0.0.0.0-8182" daemon [_thread_in_native, id=2480, stack(0x0000000076760000,0x0000000076860000)]
0x0000000073928800 JavaThread "http-0.0.0.0-8181-1" daemon [_thread_blocked, id=5448, stack(0x0000000076660000,0x0000000076760000)]
0x0000000070991800 JavaThread "http-0.0.0.0-8180" daemon [_thread_in_native, id=1748, stack(0x0000000076560000,0x0000000076660000)]
0x0000000070991000 JavaThread "http-0.0.0.0-8181" daemon [_thread_in_native, id=4136, stack(0x00000000752a0000,0x00000000753a0000)]
0x0000000070990800 JavaThread "JBossLifeThread" [_thread_blocked, id=5844, stack(0x0000000075460000,0x0000000075560000)]
0x0000000070986000 JavaThread "SEO index monitor thread" daemon [_thread_blocked, id=1472, stack(0x00000000733f0000,0x00000000734f0000)]
0x000000007098f800 JavaThread "derby.rawStoreDaemon" daemon [_thread_blocked, id=4532, stack(0x00000000751a0000,0x00000000752a0000)]
0x000000007098f000 JavaThread "derby.NetworkServerStarter" daemon [_thread_blocked, id=4352, stack(0x00000000750a0000,0x00000000751a0000)]
0x000000007098e000 JavaThread "Timer-1" daemon [_thread_blocked, id=1484, stack(0x0000000074fa0000,0x00000000750a0000)]
0x000000007098d800 JavaThread "derby.antiGC" daemon [_thread_blocked, id=4316, stack(0x0000000074ea0000,0x0000000074fa0000)]
0x000000007098c800 JavaThread "Checkpoint Maintenance Service (CheckpointDirectory)" daemon [_thread_blocked, id=2496, stack(0x0000000074bc0000,0x0000000074cc0000)]
0x000000007098c000 JavaThread "Checkpoint Maintenance Service (watchdog)-0" daemon [_thread_blocked, id=6068, stack(0x0000000074ac0000,0x0000000074bc0000)]
0x000000007098b000 JavaThread "net.sf.ehcache.CacheManager@7889fe65" daemon [_thread_blocked, id=6040, stack(0x00000000749c0000,0x0000000074ac0000)]
0x000000007098a800 JavaThread "Maintenance-Thread" [_thread_blocked, id=4332, stack(0x00000000748c0000,0x00000000749c0000)]
0x0000000070989000 JavaThread "PageSavingThread-wicket.bm-translation-page" daemon [_thread_blocked, id=228, stack(0x00000000737f0000,0x00000000738f0000)]
0x0000000070987800 JavaThread "PageSavingThread-wicket.bm" daemon [_thread_blocked, id=5996, stack(0x00000000735f0000,0x00000000736f0000)]
0x0000000070987000 JavaThread "com.google.inject.internal.Finalizer" daemon [_thread_blocked, id=6080, stack(0x00000000734f0000,0x00000000735f0000)]
0x0000000070985800 JavaThread "Service auto starter-0" daemon [_thread_blocked, id=5524, stack(0x000000006d280000,0x000000006d380000)]
0x0000000070984800 JavaThread "ContainerBackgroundProcessor[StandardEngine[jboss.web]]" daemon [_thread_blocked, id=2964, stack(0x00000000732f0000,0x00000000733f0000)]
0x0000000070984000 JavaThread "RMI TCP Accept-4444" daemon [_thread_in_native, id=5740, stack(0x0000000072220000,0x0000000072320000)]
0x0000000070983800 JavaThread "ClassLoadingPool(2)-1" daemon [_thread_in_native, id=3928, stack(0x0000000072120000,0x0000000072220000)]
0x00000000709c4000 JavaThread "JBoss System Threads(1)-1" daemon [_thread_in_native, id=5380, stack(0x0000000072020000,0x0000000072120000)]
0x00000000709c3800 JavaThread "GC Daemon" daemon [_thread_blocked, id=3712, stack(0x0000000071f20000,0x0000000072020000)]
0x00000000709c1800 JavaThread "RMI Reaper" [_thread_blocked, id=5552, stack(0x0000000071e20000,0x0000000071f20000)]
0x00000000709c1000 JavaThread "RMI TCP Accept-1098" daemon [_thread_in_native, id=4328, stack(0x0000000071d20000,0x0000000071e20000)]
0x00000000709d5000 JavaThread "ScannerThread" daemon [_thread_blocked, id=4952, stack(0x0000000071c20000,0x0000000071d20000)]
0x00000000713f4800 JavaThread "Timer-0" daemon [_thread_blocked, id=6028, stack(0x0000000071b20000,0x0000000071c20000)]
0x0000000001020000 JavaThread "DestroyJavaVM" [_thread_blocked, id=5908, stack(0x00000000012a0000,0x00000000013a0000)]
0x000000007073e800 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=5588, stack(0x0000000070f70000,0x0000000071070000)]
0x00000000706fc800 JavaThread "RMI TCP Accept-8190" daemon [_thread_in_native, id=5176, stack(0x0000000070d50000,0x0000000070e50000)]
0x00000000706fc000 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=5108, stack(0x0000000070a70000,0x0000000070b70000)]
0x000000006ce71800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1684, stack(0x0000000070570000,0x0000000070670000)]
0x000000006ce6f800 JavaThread "CompilerThread1" daemon [_thread_in_native, id=3716, stack(0x0000000070070000,0x0000000070170000)]
0x000000006ce60800 JavaThread "CompilerThread0" daemon [_thread_in_native, id=5816, stack(0x000000006ff70000,0x0000000070070000)]
0x000000006ce5d800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5288, stack(0x000000006d680000,0x000000006d780000)]
0x000000006ce58800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5756, stack(0x000000006d580000,0x000000006d680000)]
0x000000006ce57000 JavaThread "Surrogate Locker Thread (CMS)" daemon [_thread_blocked, id=6140, stack(0x000000006d480000,0x000000006d580000)]
0x000000006ce05000 JavaThread "Finalizer" daemon [_thread_blocked, id=3980, stack(0x000000006d180000,0x000000006d280000)]
0x000000006cdfa000 JavaThread "Reference Handler" daemon [_thread_blocked, id=776, stack(0x000000006d080000,0x000000006d180000)]
Other Threads:
0x000000006cdf3800 VMThread [stack: 0x000000006cf80000,0x000000006d080000] [id=3228]
0x00000000706b2000 WatcherThread [stack: 0x0000000071120000,0x0000000071220000] [id=5040]
=>0x0000000001091000 (exited) ConcurrentGCThread [stack: 0x000000006cc80000,0x000000006cd80000] [id=2912]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x000000000110d770] Heap_lock - owner thread: 0x00000000727e4800
Heap
par new generation   total 118016K, used 75017K [0x00000000046e0000, 0x000000000c6e0000, 0x000000000c6e0000)
eden space 104960K, 59% used [0x00000000046e0000, 0x0000000008362778, 0x000000000ad60000)
from space 13056K, 100% used [0x000000000ad60000, 0x000000000ba20000, 0x000000000ba20000)
to   space 13056K,   0% used [0x000000000ba20000, 0x000000000ba20000, 0x000000000c6e0000)
concurrent mark-sweep generation total 108264K, used 69074K [0x000000000c6e0000, 0x000000001309a000, 0x00000000622e0000)
concurrent-mark-sweep perm gen total 120720K, used 79760K [0x00000000622e0000, 0x00000000698c4000, 0x000000006a2e0000)
Dynamic libraries:
0x0000000000400000 - 0x000000000042e000      C:\Program Files\Java\jdk1.6.0_21\bin\java.exe
0x0000000077af0000 - 0x0000000077c70000      C:\Windows\system32\ntdll.dll
0x00000000778f0000 - 0x0000000077a1c000      C:\Windows\system32\kernel32.dll
0x000007feff820000 - 0x000007feff928000      C:\Windows\system32\ADVAPI32.dll
0x000007fefe230000 - 0x000007fefe36f000      C:\Windows\system32\RPCRT4.dll
0x000000006d890000 - 0x000000006df61000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\server\jvm.dll
0x0000000077a20000 - 0x0000000077aed000      C:\Windows\system32\USER32.dll
0x000007fefe8d0000 - 0x000007fefe933000      C:\Windows\system32\GDI32.dll
0x000007fefc0c0000 - 0x000007fefc0f9000      C:\Windows\system32\WINMM.dll
0x000007feffbb0000 - 0x000007feffc4c000      C:\Windows\system32\msvcrt.dll
0x000007fefe370000 - 0x000007fefe548000      C:\Windows\system32\ole32.dll
0x000007feff740000 - 0x000007feff813000      C:\Windows\system32\OLEAUT32.dll
0x000007fefc070000 - 0x000007fefc0bf000      C:\Windows\system32\OLEACC.dll
0x000007fefe570000 - 0x000007fefe59d000      C:\Windows\system32\IMM32.DLL
0x000007fefe940000 - 0x000007fefea41000      C:\Windows\system32\MSCTF.dll
0x000007feffc50000 - 0x000007feffc5d000      C:\Windows\system32\LPK.DLL
0x000007feffd50000 - 0x000007feffdea000      C:\Windows\system32\USP10.dll
0x000000006d800000 - 0x000000006d80e000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\verify.dll
0x000000006d450000 - 0x000000006d477000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\java.dll
0x000000006d3b0000 - 0x000000006d3ba000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\hpi.dll
0x0000000077c70000 - 0x0000000077c79000      C:\Windows\system32\PSAPI.DLL
0x000000006d850000 - 0x000000006d862000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\zip.dll
0x000007fefea50000 - 0x000007feff6a2000      C:\Windows\system32\SHELL32.DLL
0x000007feff6b0000 - 0x000007feff723000      C:\Windows\system32\SHLWAPI.dll
0x000007fefc920000 - 0x000007fefcb19000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_152e7382f3bd50c6\comctl32.dll
0x000007fefe6f0000 - 0x000007fefe8cb000      C:\Windows\system32\SETUPAPI.dll
0x0000000000de0000 - 0x0000000000dea000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\management.dll
0x000000006d380000 - 0x000000006d397000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\net.dll
0x000007fefe5a0000 - 0x000007fefe5e4000      C:\Windows\system32\WS2_32.dll
0x000007feff730000 - 0x000007feff737000      C:\Windows\system32\NSI.dll
0x000007fefd590000 - 0x000007fefd5df000      C:\Windows\system32\mswsock.dll
0x000007fefd790000 - 0x000007fefd797000      C:\Windows\System32\wship6.dll
0x000007fefdb30000 - 0x000007fefdb69000      C:\Windows\system32\DNSAPI.dll
0x000007fefbdc0000 - 0x000007fefbdcb000      C:\Windows\System32\winrnr.dll
0x000007fefe5f0000 - 0x000007fefe645000      C:\Windows\system32\WLDAP32.dll
0x000007fefd010000 - 0x000007fefd023000      C:\Windows\system32\NLAapi.dll
0x000007fefd860000 - 0x000007fefd883000      C:\Windows\system32\IPHLPAPI.DLL
0x000007fefd810000 - 0x000007fefd855000      C:\Windows\system32\dhcpcsvc.DLL
0x000007fefe080000 - 0x000007fefe09c000      C:\Windows\system32\Secur32.dll
0x000007fefd800000 - 0x000007fefd80a000      C:\Windows\system32\WINNSI.DLL
0x000007fefd7d0000 - 0x000007fefd7fb000      C:\Windows\system32\dhcpcsvc6.DLL
0x000007fefbc50000 - 0x000007fefbc63000      C:\Windows\system32\napinsp.dll
0x000007fefd200000 - 0x000007fefd207000      C:\Windows\system32\wshtcpip.dll
0x000007fefbf10000 - 0x000007fefbf18000      C:\Windows\system32\rasadhlp.dll
0x000007fefd280000 - 0x000007fefd2c7000      C:\Windows\system32\rsaenh.dll
0x000007fefe0a0000 - 0x000007fefe0c6000      C:\Windows\system32\USERENV.dll
0x0000000000df0000 - 0x0000000000dfb000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\nio.dll
VM Arguments:
jvm_args: -Dfile.encoding=UTF-8 -Djava.io.tmpdir=c:\...\tmp -Djava.library.path=c:\...\lib\win32-x86 -Djava.security.policy=c:\...\policy.all -XX:MaxPermSize=128m -XX:+CMSClassUnloadingEnabled -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:+CMSIncrementalMode -XX:+CMSParallelRemarkEnabled -XX:MaxNewSize=128m -XX:NewSize=128m -XX:+DisableExplicitGC -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -XX:+UseBiasedLocking -XX:+PrintConcurrentLocks -XX:+PrintGCTimeStamps -XX:+PrintGCDateStamps -Dcom.sun.management.jmxremote.port=8190 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Djboss.server.blockingshutdown=true -Djboss.server.exitonshutdown=false -Djboss.server.home.dir=c:\...\jboss-server -Djboss.server.home.url=file:/c:/.../jboss-server/ -Djboss.deploy.urls=file:/c:/.../jboss-server/deploy/, -Xmx1500m -Xloggc:c:\...\gc.log -Dderby.drda.portNumber=8191 -Dderby.drda.startNetworkServer=true
java_command: org.jboss.Main
Launcher Type: SUN_STANDARD
Environment Variables:
JAVA_HOME=C:\Program Files\Java\jdk1.6.0_21
CLASSPATH=...
PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\Dell\SysMgt\RAC5;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Windows\System32\WindowsPowerShell\v1.0\
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 15 Model 65 Stepping 3, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows Server 2008 Build 6001 Service Pack 1
CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 65 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
Memory: 4k page, physical 8381904k(4689996k free), swap 16819076k(12156656k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (17.0-b17) for windows-amd64 JRE (1.6.0_21-b07), built on Jul 17 2010 01:05:36 by "java_re" with MS VC++ 8.0 (VS2005)
time: Thu Oct 21 10:54:48 2010
elapsed time: 4500 secondsI have tried using hs_err6.pl to get some closer information, but I don't have access to the required map files, and searching in the bugdatabase didn't come up with anything.
As far as I know this crash happened once.
Is this a known crash, and if so: any pointers to the bugid would be very appreciated!
Regards,
Andreas
Edited by: user12281825 on Oct 21, 2010 6:10 PM (replace 'noformat' by 'code')

Thank you.
Going through the suggestions:
* custom/3rd party JNI components: while the jvm args indicate a use of such components, there is actually none being used in this instance.
* overcommit: I'm not sure whether windows has any tunables for this, but from the memory information in the hs_err file I think this is not a problem here. The JVM has Xmx1500 + Xmn128 + permsize of 128, even with generous margins this should fit well into the 4G still available physical memory on the server.
* OS support: I'd believe that Windows 2008 SP1 is supported :)
* OS updates: I will check with the customer whether all updates are applied, and also whether an update of the OS itself is possible.
* hotspot/gc tuning: there are various tuning options applied, which have been determined by testing the application itself (load, functional, endurance tests), and have been found to work stable
There is one bug we're are aware of in 6u21 which affects the application (http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6938026), but without being able to decode the jvm.dll+0x1291fb address I cannot say for sure that this is the same bug.
Andreas

Open Procedure for service "BITS" in DLL "C:\Windows\system32\bitsperf.dll" failed

This error is occurring on my Windows Server 2008R2 server with SQL 2008R2 installed. I have found lots of "help" but none of it works...
The Open Procedure for service "BITS" in DLL "C:\Windows\system32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
The "help" I have found...
http://technet.microsoft.com/en-us/library/cc774913(WS.10).aspx
http://support.microsoft.com/kb/300956

I was able to re-install BITS. The BITS error seems to have gone away, but this error is now showing...
The object length of an object returned by Extensible Counter DLL "C:\Windows\system32\wbem\wmiaprpl.dll" for the "WmiApRpl" service was not correct. The sum of the object lengths returned did not match the size of the buffer returned. The performance
data returned by the counter DLL will not be returned in the Perf Data Block. The first four bytes (DWORD) of the Data section contains the count of objects.
Help?

Office 365 crashing on C:\Windows\SYSTEM32\D3D10Warp.dll

Hello experts,
I am having problem with one of our office laptop. The user has an office 365 installed on windows 8.1 pro 64bit. Recently the user is unable to run any of the office 365 any longer . When I looked at the Application log the following had come up :
Faulting application name: WINWORD.EXE, version: 15.0.4641.1000, time stamp: 0x53c5c244
Faulting module name: D3D10Warp.dll, version: 6.3.9600.17211, time stamp: 0x539be18f
Exception code: 0xc0000005
Fault offset: 0x0006ec1f
Faulting process id: 0x1ca0
Faulting application start time: 0x01cfe1c4934fbe00
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
Faulting module path: C:\Windows\SYSTEM32\D3D10Warp.dll
Report Id: d2c96856-4db7-11e4-830a-fcf8ae64a9eb
Faulting package full name:
Faulting package-relative application ID:
The faulting error message appears on all the 365 component. And when I check the most recent windows update the following was installed prior was installed :
KB
2998527
2990967
2989647
2975719
Has anyone got any ideas if any of the KB above may cause the issue or anyone knows of any problem with the D3D10Warp.dll.
Other troubleshooting steps done :
1) Uninstall office 365 using the fix proposed by MS - when trying to run the installer the error message come sup but it continues to install office to completion at the background
2) Running office 365 on win 8 safe boot - same problem
Short of wiping and re-installing windows which I am trying to avoid, does anyone can offer any suggestion?
Thanks in advance.

I ran the the Office Config Analyzer
the only warning I get is the add-in being disabled due to performance and stability. The following were addtional add-in added
1) ProAid Writing (which has been uninstalled)
2) endnote (also has been uninstalled)
Still same issue after the add-in are removed.
Answering to your earlier questions :
1) uninstalled and reinstalled Office 365 on the computer - YES several time
2) complete
error message that came up when you run the installer - just a window saying something like ".. has stopped working" and I press the cancel button. The install continued at the background.
3) any
changes to the computer recently - only the regular updates from MS as listed above.
4) Online
Repair of Office 365 - also done but same error message and quits.
Since app log report the faulting at
C:\Windows\SYSTEM32\D3D10Warp.dll
is there a way to find out the version of this and what's the latest version or maybe reinstall the version before, this possibly came through via the updates??

App exe crashing at startup. Faulting module path c:\windows\syswow64\kernalbase.dll

EFC.exe
1.0.0.0
5112551d
KERNELBASE.dll
6.1.7601.1756
4e2211319
e043434f4d
000033b9bc
ca0
01cf1842e22633839b
E:\EFC.exe
C:\Windows\syswow64\KERNELBASE.dll
360e333ec-8508-131e3-87391-00505633914193
Faulting application name: EFC.exe, version: 1.0.0.0, time stamp: 0x511233551d
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21133319
Exception code: 0xe043444f4d
Fault offset: 0x04000b9bc
Faulting process id: 0xca0
Faulting application start time: 0x01cf1842e22644839b
Faulting application path: E:\EFC.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 360e33ec-8508-11e3-8791-00505694414193

Hi,
From your message, I think faulting application name is EFC.exe.
The forum supports .Net Framework setup. If it is related to the forum, please give me more information.
If not, I will move the thread to the off-topic forum.
Regards.
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Windows 8 Pro (64 Bit) always error/crash when open uTorrent

Hey, i want to ask about my windows. Its always crash when i'm download from uTorrent. please help. this is the 3rd times :
This is my DMP file:
http://1drv.ms/1qk3Fmp

keknya konflik ama security softwarenya, coba uninstall antivirus lain selain MSE
I think there is software conflict with security software, please uninstall if there is any other antivirus other than MSE
FYI : we also have Indonesian language forum
http://social.technet.microsoft.com/Forums/id-id/home

CoreFoundation.dll crash followed by iTunes Stops Working on Win7 x64

Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so

Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so

Bib.dll crashing PS 5.1

Hey everyone,
I've come across what I strongly suspect is a weird font issue that's preventing me from working. Until today, PS has never acted up before. I'm running 64-bit Photoshop, v12.1. My work .psd was based on a toolkit .psd off the web - I was missing a font, and I substituted it with my own (one version of Helvetica Neue for another). But the moment I tried to edit the text, PS crashed on me. I reopened, worked on it for a couple more hours, when it crashed again doing the same action. After that I could not open either my own working file, nor the toolkit file.
The crash log says this:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Photoshop.exe
Application Version:    12.1.0.0
Application Timestamp:    4d90d339
Fault Module Name:    BIB.dll
Fault Module Version:    1.2.2.12130
Fault Module Timestamp:    4d077745
Exception Code:    c0000005
Exception Offset:    00000000000154dd
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    13eb
Additional Information 2:    13eb96961af4137840a8c77088b2606e
Additional Information 3:    18b1
Additional Information 4:    18b189364cc7acc5c20656c1fe72cd84
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
When I came across similar font issues like this one in AE I'd just deinstall the suspect fonts and things are good to go again. However even with my Helvetica removed the .psd files fail to open. I've had a coworker open the psd files on his computer with no issues (same machine and sofware specs), and I've also tried to have him change all the type to a default font and saving it as another file name, but even then I cannot open the file. I then began to suspect something was wrong with my PS, so I did a reset of my preferences and blew away my user settings. When that didn't work, I also had PS reinstalled -- still no luck.
Any suggestions how to move forward with this? I don't care so much about losing my current work file, but if I'm unable to even open up my toolkit .psd then I can't do anything. Are there other file formats I can save these files as (does that even change anything)?

I just ran the script through, none of the fonts are corrupted. It seems like the issue began as a font problem, but now it's gone beyond that.
As for corrupt install, I had also tried reinstalling Photoshop. I trashed all my settings and tried opening up a new redownload of the toolkit .psd -- it appeared to be opening it but had the same bib.dll crash when it hit around 40%. I would ideally want this issue resolved without formatting my entire computer...

AdobePSL.dll Crash

One of our laptops keep crashing indesign and illustrator all the time on windows 8.
Viallisen sovelluksen nimi: InDesign.exe, versio: 9.2.2.103, aikaleima: 0x537279c1
Viallisen moduulin nimi: AdobePSL.dll, versio: 14.0.0.31988, aikaleima: 0x5272de8e
Poikkeuskoodi: 0xc0000005
Virhepoikkeama: 0x00000000005ff84f
Viallisen prosessin tunnus: 0xefc
Viallisen sovelluksen käynnistysaika: 0x01cfbb97b0aca848
Viallisen sovelluksen polku: C:\Program Files\Adobe\Adobe InDesign CC (64 bit)\InDesign.exe
Viallisen moduulin polku: C:\Program Files\Adobe\Adobe InDesign CC (64 bit)\AdobePSL.dll
Raportin tunnus: f03c3364-278a-11e4-be97-3423870fdfda
Viallisen paketin koko nimi:
Viallisen paketin suhteellinen sovellustunnus:
What should I do to fix this issue?

Hi, same error for years, in CS 5, cs 5.5 (Public.dll) CS 6 and now CC (AdobePSL.dll), iam realy pised.....
Windows Ultimate x64, 4 GB RAM, Core Duo 2.0 GHZ - functions perfect for me. all work splendid except this InDesign series....
constant error....
Faulting application name: InDesign.exe, version: 10.1.0.70, time stamp: 0x5424e38b
Faulting module name: AdobePSL.dll, version: 14.0.0.31988, time stamp: 0x5272de8e
Exception code: 0xc0000005
Fault offset: 0x00000000005ff84f
Faulting process id: 0xa44
Faulting application start time: 0x01d03d9221a1c65a
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2014\AdobePSL.dll
Report Id: 6415d487-a985-11e4-ab77-001b3833ab94
What I do !!
- removed all fonts except required in win folder
- remove Extensis Suitcase .... numerous versions
- numerus deinstalations of Adobe CC InDesign
- delete All:
Microsoft Visual studio C++ redistributable applications from 2005 to 2012..
Microsoft .NET Framework from 3 to 4.5.2
- user hive, create new user...
(All of this software, is 100% legal)
If some one know what is Adobe PSL.dll, or what it does ????????? I will be grateful, come on programmers, you know what you wrote.
I want to know this dll with what is connected (?) and there is a root of a problem !
In this forum I read all posts about this DLL and neither one is suggesting a concrete solution for years, come one...
My business is suffering...
please help.
thanks
Zdeslav

Ntdll.dll crash, exception 0xC0000005 After TestStand Deployment

I am trying to deploy a TestStand system, with custom test sequences, process model, some custom .dlls, and dynamic vi calls.
After finally getting the deployment to build, I can now successfully install on the deployment machine.
The deployment machine will successfully open my test sequence, and run my modified FrontEndCallbacks.seq.
I get stuck, when I try to run the actual test sequence!
When I do so, I get the error message telling me that ntdll.dll crashed. I don't know what this is, but I gather that is a Windows dll of some kind.
I am trying to figure out the cause.
Development machine: Win XP, 32-bit. TS 2010 SP1, LV 2011.
Deployment machine: Win 7, 64-bit. TS 2010 SP1, LV 2011 RTE.
The AE assisting me in this suggested that I had a .NET issue, but version 4, which was suggested I install, is installed.
Please help!

Sure thing...
The interesting bit - this only happens if I try to run my test sequence with my modified process model. If i open a new sequence, and run it, this doesn't happen. I say this is interesting because, in either case, I am only pressing 'Test UUTs' - and this processes GUI info for the model, the test sequence isn't executed until I enter a SN and click go.
Attachments:
Run Error.png ‏91 KB

Photoshop CS6 has stopped working. Faulting module path: C:\Windows\SysWOW64\ntdll.dll

I did a full windows re-install twice and I am still getting the same crash at random times when using photoshop. This happened when I was using CS5.5 as well.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61beba
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x17d4
Faulting application start time: 0x01cd6384959192c5
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4f62b636-cf78-11e1-9bb2-f46d0466072f
It's always the ntdll.dll. Im using win7 x64 with AMD Radeon HD 6900 series gpu. I have the latest drivers from AMD. I would appreciate any help.

Yes that came from the Event Viewer. Unfortunately I don't have any of the info. Where do I find them? I checked both tabs and this is what I find around the time of the crash
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-07-16T22:33:14.000000000Z
EventRecordID
2880
Channel
Application
Computer
Desktop
Security
EventData
Photoshop.exe
13.0.0.0
4f61beba
ntdll.dll
6.1.7601.17725
4ec49b8f
c0000374
000ce6c3
4bc
01cd63a270df8cd2
C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Photoshop.exe
C:\Windows\SysWOW64\ntdll.dll
3a8d21c7-cf96-11e1-9b86-f46d0466072f
2 Seconds later
System
Provider
[ Name]
Windows Error Reporting
EventID
1001
[ Qualifiers]
0
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-07-16T22:33:16.000000000Z
EventRecordID
2881
Channel
Application
Computer
Desktop
Security
EventData
0
APPCRASH
Not available
0
Photoshop.exe
13.0.0.0
4f61beba
StackHash_f018
6.1.7601.17725
4ec49b8f
c0000374
000ce6c3
C:\Users\Desktop\AppData\Local\Temp\WER3082.tmp.WERInternalMetadata.xml
C:\Users\Desktop\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_ 6c47e4eadaa1f63730fe2683d486dd86d1c1b_152c39d5
0
3a8d21c7-cf96-11e1-9b86-f46d0466072f
1

BOXI 4 SP2 Patch 11 - Constant awt.dll crashes in the Event Log

Hi All,
Since implementing BOXI 4 SP2 Patch 11 I have noticed very frequent awt.dll crash error messages triggered by SAP JVM throughout the event log.
Does anyone know what is causing this and how to resolve?
=================================================================
Faulting application name: java.exe, version: 6.0.170.4, time stamp: 0x4c3bb897
Faulting module name: awt.dll, version: 6.0.170.4, time stamp: 0x4c3bfa5f
Exception code: 0xc0000005
Fault offset: 0x00000000000d2210
Faulting process id: 0x1c80
Faulting application start time: 0x01ccefaba2a15b7a
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\java.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\jre\bin\awt.dll
Report Id: a6ef5e00-5ba2-11e1-a8c2-da6052897efd
====================================================================
Also notice this error immediately afterwards reporting Transaction Deadlocks in our repository and auditing databases on SQL Server :-
=====================================================================
Database access error. Reason [Microsoft][SQL Server Native Client 10.0][SQL Server]Transaction (Process ID 63) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction..
=====================================================================
SQL Server version is 2008 Release 2.
Have deployed BOXI 4 using Tomcat 6/Java platform.
O/S in Windows Server 2008 Release 2.
This should be a supported configuration so need ideas on why this is happening?
Cheers,
Gary

Hi All,
SAP Support finally came through for us on this.
The issue is due to the version of the SAP JVM that comes bundled with BOXI 4 SP2 Patches 11 and 12.
If you download the latest version of the SAP JVM from the SAP support portal and install this instead then the problems are resolved.
Thanks,
Gary

Windows\system32\QUARTZ.dll can't open in Windows. Can't use Premiere Elements.

I am looking for a way to get a solution to this error which keeps preventing me from opening my Premiere Elements 11 program. I have previously used the program without any problems. But last week I had a new HDD installed in my laptop (Dell Studio XPS 1640 running Windows 7 Ultimate 64-bit). Now I can't open Premiere Elements and can't edit my videos.
When I try to open the program, I get an error which reads:
Font Capture: Adobe Premiere Elements.exe - Bad Image
C:\Windows\system32\QUARTZ.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original instalation media or contact your system administrator or the software vendor for support
My computer technician did use an image of my laptop to transfer everything onto the new HDD. I have no idea if that is relevant to this software problem.
I posted this question previously and was directed to a link which instructed me to update my DirectX and other graphics drivers. I did all that already. I still can't open Premiere Elements. I want to ask Adobe Support, but since they just launched Premiere Elements 12, I guess I no longer get direct support from Adobe? Not sure but that is how it seems to work. I will try any advice given to resolve this issue, if anyone has ideas.
Thanks!
Janeen

Did you try reinstalling as indicated by the error message? Transferring images is not a good way to install Adobe programs.

Windows\system32\softpub.dll is either not designed to run on windows or contains an error. how do i fix this so i can launch my itunes app

every time I try to open itunes i get this message, C:\windows\system32\softpub.dll is either not designed to run on windows or contains an error. what should i do to fix this problem.

I suggest that you reinstall the Microsoft Visual Studio 2010 redistributable https://www.microsoft.com/en-us/download/details.aspx?id=5555
If you are on a 64-bit system you should also install the x64 version http://www.microsoft.com/en-us/download/details.aspx?id=13523

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