Windows 7 64 bit doesn't recognise my ipad,iphone because the apple mobile device driver is not digitally signed
Why is it when the internet is flooded with the same problem as mine that Apple are not doing something to fix this?
on the apple troubleshooting site the troubleshooting steps don't even refer to the latest version of itunes but to the previous version where the devices are listed in the left hand column! what's that all about?
Anyway I can pay microsoft 75 dollars to sort this for me or I can try to sort it myself. Apple doesn't seem to be at all interested in helping their CUSTOMERS with this problem, I can only presume it's because these CUSTOMERS are using a microsoft product.
Come on Apple! get your **** in order and provide proper customer support even for those of us who still want to use windows OS computers.
I'm having a similar problem - my computer tells me that "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it". I'm also using Windows 7 64bit.
Similar Messages
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
I am all of a sudden unable to sync my iphone with my computer. I get the following error message: This iphone cannot be used because The Apple Mobile Device service is not started.
my iphone with my computer
Windows?
Instructions here > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Can anyone help me with this? When I plug in my iPad I get the error message from my "This iPad cannot be used because the Apple Mobile Device service has not started. I saw the suggestion to turn off my iPad, wait a few minutes and turn it back on but that didn't work.
Hope someone can help me. I am using Windows 8 and my iPad is the 3rd generation 64G.
Thank you.I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
The iphone cannot be used because the apple mobile device service is not started. how do i fix this
the iphone cannot be used because the apple mobile device service is not started how do i fix this
Is this a Windows error? If so, make sure you have the latest version of iTunes installed. If you do, try reinstalling iTunes. If that doesn't work, try manually starting the service.
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Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
when I try to sync my Ipad into my Itunes on my PC (first time I have done this) , I get the message on my PC "The Ipad cannot be used because the APple Mobile Device service is not started". What do I need to do to get it started? I went into my account and there is no obvious way to get it started.
See Here
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Hi, I'm getting a new and confusing message when I connect my Ipad/phone to my laptop: "This iphone cannot be used because the Apple Mobile Device Service is not started" ... any idea, anyone, how I get out of this cul-de-sac. Brian
try this http://melchoi.wordpress.com/tag/this-iphone-cannot-be-used-because-the-apple-mo bile-device-service-is-not-started/
Hope it's gonna help -
Hello all,
This driving me crazy - I have done it all - read through every forum and post - inculding all here. None of them resolves my issue...
The details:
Iphone - 4 - with IOS 5.0.1 (not the 4S)
itunes version 10.5.2 64bit
Laptop - running Windows 7 home premium 64bit
(and just in case) - running Norton 360 with firewall settings for all iphone programs set to 'allways' I assume this is better than auto (yes I tried both)
I've done the lot - reset the services , start / stopped them, automatic etc etc. no joy - as soon as i plug the phone in via USB the same old message:
"this iphone cannot be used because the apple mobile device service is not started" driving me mad.
Itunes will not recognize it as a device etc. nothing - PLEASE HELP....If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista or Windows 7
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows. -
When I try to use my iphone with itunes it reads that my iphone cannot used because the apple mobile device service is not started
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why can't I sync my iPad to pc, it says this iPad cannot be used because the Apple mobile device service is not stated, the last time they were synced was December and I had no problem.
Log in as an Admin User on your PC. Type 'Services' in the search area above when you click on start. (or see control panel and select Admistrative Tools.)
Select the Services shortcut. In the window that appears with your listed service, navigate to ipod service, Apple Mobile Device service, and, Bonjour Services. Doubleclick them to get the property page. Change startup to automatic, click apply. Then click start,
There is a known issue that when iTunes updates it incorrectly sets the Service startup type - this is normally due to installations on Vista and win7 services and drivers that run in the Local Sstem requiring Admin account permissions that are not always granted with User Account Elevation, when running installations or updates in User account.
Normally the Local System is set to inherit the User account permission token when being set up - but Apple in their infinite wisdom have a higher token in place for their services. so a standard user cannot derogate the required elevation, even with the UAC to admin prompt, since the local system is owned by the Machine account and only Admin, bBackup, Restore, Machine, operator accounts carry the same descriptor permissions on process ownership to set these services correctly.
Third party security programs, such as Kaspersky can also limit installations by User account installations, which adds to the problem. I have had a few installations fail, even in Admin mode - because Kaspersky sits on par with the Main Machine Administrator account for watching program and installation directories and registry keys - (which have higher privilege levels in some respects than the ordinary Admin account you normally start a new machine in before you add any other user accounts- all very confusing - but that's Microsoft all over for you.
Follow Ralph's advice if you do not have the necessary software already installed. You should install Apple's Application Management Software - which will look after the installation of all required elements for you and notify you of updates pending. In options have it set to Notify only - not all updates may be requred, and this option allows you to see what is being installed. It is good practice to set all updating software to Notify only - especially any thirdparty software - much of which carry all sorts of little 'extra's' you may not need or want.
It is also good practice to keep an eye on your Program and Features option in control panel, just to see what is being installed and when - including Windows updates.
Sorry about the long reply, but with December being your last sync - a lot can change in the meantime. Best be prepared.
Best wishes, Ct -
why every time i connect my iphone to my computer said: this iphone cannot be used because the apple mobile device service is not started
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why is it whenever i plug my iphone into my itunes a box comes up saying "This iphone cannot be used because the Apple Mobile Device sefvice is not started"
Christina I can assume you are using windows if so follow these steps
Close iTunes
Click Start - in the start search type in - Services - Click on services with a gear icon - look for Applemobiledevice service.
Click on it - on the left side it will give a start or stop option
click stop - then start and reopen itunes -
HT201210 Iphone cannot be used because the Apple Mobile Device services is not started?
This Iphone cannot be used because the Apple Mobile Device services is not started? What do i do??
Using Windows? Follow the instructions here:
http://support.apple.com/kb/TS1567 -
When I plug in my ipad a message says: "this ipad cannot be used because the apple mobile device service is not started"? what do i do?
Hi all,
I am also getting the same message on my iPad, when connecting to a Win7 PC.
I have tried the solutions given at http://support.apple.com/kb/TS1567 but no solution.
I am desperate to get a backup of my iPad. The PC recognises the device but iTunes fails to do so and says -
"this iPad cannot be used because the Apple Mobile Device service is not started".
Please help!
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