Windows 7 64 Bit Import crash

I have a core i7 system with 6 GB of RAM running Windows 7 Pro 64 bit. I installed my copy of Lightroom 2 on my C: drive and updated to 2.5. When I click the import button, the program immediately terminates. If I use the menus, the import dialog appears but the program crashes.
I uninstalled 2.5 and downloaded Lightroom 3 Beta. I installed that on an external HDD (USB 2). When I click on import, the program immediately crashes. When I use the menu, the import dialog appears but there is a crash.
The crash is (endlessly) repeatable with two different versions of the program on two different disks. 2.5 worked happily with Windows 64 bit Ultimate so it looks like a Windows 7 compatibility issue - has anyone else encountered (and resolved) this problem?
Sean

I removed the preferences file as directed. I clicked on the 64-bit Lightroom icon. It still crashed. I removed the entire Preferences folder and noticed that a new preferences folder was created. But Lightroon still crashed. In the same Adobe folder I went to the Photoshop CS4 folder and found a "PSErrorLog.txt" file that tracks errors. The error messages were similar, with the latest one reflecting my crash saying the following:
2009:11:20 00:13:51 : e:\ps11\ps_11_win_daily_retail\20090218.r.523\photoshop\main\photoshop\interfaces\UTrackR esourceImp.h : 136 : REQUIRE failed
I have no idea what that means except something failed. Maybe someone else knows what it means.
I've attached the log file in case it can help anyone.
Alan Dombrow
[email protected]

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