Windows 7 64-bit professional crashes

I do some computer repair (mostly software) as a side hobby for friends, but actually going to school for sports medicine. That said, this issue has me a little stumped. The computer is a HP HDX Premium Series. This being a friend's computer, I'm not sure
how old it is, or if she got it second hand/refurbished. It's been randomly both rebooting and crashing. In the week that I've had it, I've only seen reboots (3 of them) but no crashes. All 3 of them happened while I was attempting to run a full scan using
Windows Defender (a quick scan never triggered a reboot, but a full scan did every time). I pulled the info about the reboot from the on-screen message, and below is what I got. Part of the reason I'm so stumped is that for the codes I got for BCP2, BCP3,
and BCP4, I can't find them *anywhere* online. Google pulls zero! search results. Help please?!?
BC: f4
BCP1: 0000000000000003
BCP2: FFFFFA8008AC2B30
BCP3: FFFFFA8008AC2E10
BCP4: FFFFF80002D9A270
If you guys need me to pull any other info from the computer, just let me know. I tried uploading the Minidump file to SkyDrive (saw this recommended in another question here), but SkyDrive said it couldn't upload folders or empty files. Which I really don't
get since it's listed as being 281KB. Thanks everyone!

Thanks for the response. Before I started anything, my first go-to was possible malware. Needless to say, I was a bit horrified (and actually cringed) when I found a system with Windows Defender turned off, avast installed but not turned on, and Malwarebytes
installed but never run and more than 6 months out of date. Needless to say, I updated everything, turned everything on, added Spybot and SuperAntiSpyware, and then run everything until no more items were found. Close to 200 keyloggers, trojans, and other
malicious junk found, and it has definitely been running better since then.
However, the random reboots that I saw occurred *after* all of that. You did mention power supply failures could be an issue. What about the laptop battery no longer holding a charge properly? It will charge when plugged in, but when the system is turned
completely off and let sit for say 4 days, the battery is totally dead. It can't even attempt to start the computer, and shows 0% charge when plugged back in. Yet if you charge and then unplug while the system is on, it doesn't immediately crash, so it is
holding some charge. It rebooted on me while trying to charge up from a 0% battery, but was on AC the whole. Could that still be causing the issue? She's already bought a new battery as she knows this one is dying, so if this ends up being the cause of the
reboots, that'd be great, as 2 birds with 1 stone.

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