Windows 7 64bit doesn't recognize the USB External HDD Stor E art 3.5"

I purchase the External HDD Stor E art 3.5" and pass a few days the windows don't recognize the HDD. Try to connect the drive to other 2 USB ports and nothing happen. Use a USB pen drive to see if was a problem with the USB ports but all 3 are OK. Try it on the Asus notebook and windows 7 recognize the HDD. I formated the HDD in FS NTFS. In the disk managment don't show the external HDD. What can I do to resolve this problem?
My notebook is a Qosmio F60

One last thing you can do about that.
Install OS again using original Toshiba recovery image. After doing this you will have clean preinstalled OS and everything should work well again.
If the same will happen again you should contact nearest Toshiba service and try to clarify the situation.
I know it is pretty radical solution but, believe me, most effective to check notebook functionality.

Similar Messages

  • Toshiba USB External HDD STOR E art 3.5"

    Have the HDD connected to the notebook with windows 7 but the HDD isn't recognize. Try to connect to other 2 USB ports but the result is the same. use a pen drive to test the 3 USB ports they are ok! In the disk maneger don't show the HDD. Connected to other notebook with windows 7 was recognize it, Did a format and for file sistem I use the NTFS option.

    Exactly the same problem, For a first time buyer of Toshiba products i was nervous purchasing a Toshiba drive , i now understand my nervousness.....
    Windows 7 +*64*+ BIT <-------------------------------------------
    1TB Store Art External USB
    Drive works 100% in Vista, Linux etc ......
    Windows 7 +*64*+ BIT does not work, Does not detect drive at all.... and you cant change the drive letter if windows does not see the drive, device manager shows no device listed at all.
    My drive is less than 2 months old, i'm curious to know why I am not able to run this brand new drive on windows 7 64 bit reminding Toshiba..............
    "Windows. Life without Walls. Toshiba recommends Windows 7."
    All my Other external Drives work 100% on Windows 7 64 Bit
    Would really like some answers from someone at Toshiba with a fix, or where i can send this drive back to get my refund !

  • My new 24in imac doesn't recognize my usb external hard drive- snow leopard

    i was attempting to do a new time machine back up on my new mac but it won't recognize the usb external hard drive (kaser 250gb). i used it frequently on my old g5 imac, no problems. i plugged the hard drive into my g4 ibook and it recognized it right away. i followed the apple tip of pulling the power plug out of the wall power socket and pulled all the usb cables out as well (i have the wireless keyboard). i let it rest for over 5 minutes and only plugged in my wacom stylus and usb external hard drive. still nothing. and it doesn't show either in disk utility. i also downloaded as per another thread the 3g ntfs system preference but to no avail. the only thing i can of doing is erase and reformat my external on my ibook, but i don't want to risk loosing the data without a back up.
    anything else i can try? (before i buy time capsule) thanks

    i just checked again by plugging the external into my ibook g4 and checked how it was formatted - mac os extended (journaled).
    Then the 3GFS software is not required at all.
    i have an idea, not sure if it will work and it will have to wait a couple days until i get my firewire back from a friend, but this is what i'm thinking: my intel imac has a 1tb hard drive. could i use target mode between my imac and ibook? with my ibook i'd attach the external hard drive, then using the firewire and target mode start it up. hoping that the ibook hard drive and the attached external hard drive would show on my intel mac for which i could copy over the external back ups onto my imac. once completed, i could erase and reformat the external on my ibook and then try again on my imac to see if it appears on my desktop. do you think this might work (even though it is correctly formatted already?)
    I use Target mode on a regular basis for mounting the internal drive on a Mac to transfer or salvage data. I don't know if you will be able to connect to an external drive on the Target computer. There's not usually any reason for this and I don't know if the Target Mode will enable the Logic board to deal with the USB ports and transfer data. I kinda doubt it, but other more experienced users can jump in here.
    I don't think the problem with your external drive is the format, since you've already checked it and it is already formatted for a Mac. Intel Mac's will mount drives formatted by a PPC Mac with no problems, unless your OS doesn't support the chipset in the USB case that connects to the drive. There are some USB drives that are known to not work well with SL but worked fine with Leopard.
    You can buy a cheap USB case (about $30) and move the drive from the old case to the new case, or buy a USB to IDE adaptor cable (about $20), or you can buy a larger external drive that will work on the iMac and use the G4 to transfer the date from the old drive to a new one. Or you can take both drives to a friend with a Mac and use Disk Utility to restore the USB drive to a partition on the Firewire drive. That doesn't fix the USB drive to work with your new Mac, but unless the vendor comes out with a firmware fix, I think that's a lost cause anyway.
    other than the above, i may just go buy a 1tb time capsule,
    I would not be getting a Time Capsule to back up a single computer. Wireless backups are a lot slower than FireWire or USB (of course, it's the initial backup that takes so much time). If you do have several Mac's that need a TM backup volume, then the Capsule can help you out. It is supported by Apple (and there are a lot of users here in the forums). I'm using a ReadyNAS device for network backups, but it is not supported by Apple, and I have to rely on NetGear for fixes if an OS update breaks my backup system.
    BTW, it's a good chance that a TC device will be able to see and mount your USB drive. The incompatible chipset problem with some drives seems to be limited to the USB drivers in SL which the TC is not running. That's why I said that a USB hub may also let you see your drive, the problem is there's no guarantee's...

  • I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

    I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

    What specific KB?
    Do you know it works?
    I set my 2103 nMP with an older (black) Apple USB KB and it worked fine

  • Equium A60 doesn't recognize the USB webcam

    i have just bought a creative vista plus webcam and tried to install it on my Equium A60 laptop, the software installed fine and everything but when i plugged the webcam into the usb port my laptop didn't recognise it.
    i tried uninstalling and reinstalling and nothing changed. Anyone have any idea what might be wrong?

    Hi, kirsten_uk when you connected your webcam into the USB port for the first time did Windows prompt you to install drives?? If not then something has gone wrong with the driver installation or the camera is defected.
    Run Control Panel, System and locate something called "Device Manager", (run this) and look for yellow markers over the USB section. If you see a yellow marker this indicates Windows doesn't have a driver for the device, the problem can be corrected by forcing the re-installation of the drivers.
    If still no joy, I would recommend trying another USB port or another computer if that fails the cam is defected.
    Richard S.

  • My HP Pavillion w/Windows XP will not recognize my new External HDD

     HP Pavillion w/Windows XP Media Center   m7267c Desktop PC
    Is it necessary to pay a outside Driver manager to restor the ability of my PC to instal Driver Software for devices that the specific Mfg states should already have present on my OS?
    I purchased a Western Digital 2TB External Drive ( WDBAAUOO20HBK-01 )  to free up my packed Internal HDD. I made sure it was a "USB 2.0" device. But the PC will not recognize the external HDD device.
    Please help if you can

    BTW...the Drivers that are supposed to work are :
    c:\\windows\system.32\DRIVERS\disk.sys
    c:\\windows\system.32\drivers\partmgr.sys
    ....at least those are the Windows drivers that are loaded off my newer Dell PC when the Ext. HDD is plugged into it.

  • Windows PC doesn't recognize iPod

    I have bought my iPod (20GB, click wheel) one year ago with an extended warranty of 3 years. It was working well all the time. But now my Windows computer doesn't recognize the iPod any more although I haven't changed anything on it.
    The battery can still be charged using the docking station. But as soon as I plug in the iPod on my laptop USB port the iPod freezes. The only message on my laptop screen says that the external hardware can not be recognized.
    The USB port is working properly.
    I have also tried to install the iPod update and to reset the iPod. Nothing is working. I guess I can't restore the iPod since it's not even recognized.
    Thanks, Annemarie

    I thought I was alone with this problem. I recently went traveling last weekend, and began to think the X-Ray machines killed my iPod!
    Whenever I connect my iPod to any computer using the USB connection, Windows will not mount it as a removable drive. The cable is good, because the iPod is being charged but Windows will not recognize it.
    I have tried all the different USB ports, even on several different computers. Including my work, laptop, and my desktop. Windows will not recognize my iPod using the USB connection.
    I'm in the process of restoring my desktop computer after a hard-drive failure (lucky me all my vital data were on a separate drive), so my desktop has a nice clean install of Windows.
    My desktop has a firewire port, so I tried connecting to that port and Ta-Da, Windows recognized and mounted my iPod as a removable drive! Unfortunately my laptop nor my work computers do not have firewire ports.
    Can anyone explain why the USB function suddenly stopped working? Does this mean I need to restore and loose all my music from my iPod? I do not let iTunes manage my music, I do that all myself. I can put my music back onto the device but it will be time consuming. If anyone knows the answer to this USB problem, perhaps you can reply to this thread or contact me.
    Thanks,
    Joe Vill

  • Media Encoder doesn't recognize Behringer USB mixer

    I just purchased a Behringer Xenyx X1222USB mixer to  use for live stream events using Flash Live Encoder on my MacBook Pro.  Flash Encoder doesn't recognize the USB input from the mixer.  Other I know the computer recognizes it since I went into the Audio Settings and can see the USB input there with audio levels.
    I use Yosemite platform.  Any help needed as soon as possible.

    So, it looks like Media Encoder is stuck in a trial version?  The only formats available are indeed .f4v, .flv, .mp3 & h.264.  Is a reinstall of Media Encoder the fix?

  • Windows 7 64bit on bootcamp doesn't recognize the thunderbolt-ethernet adapter

    in my new macbook pro retina I've a problem on window 7 64bit (bootcamp 4.0). the OS doesn't recognize the thunderbolt-ethernet adapter..

    The thunderbolt ethernet adapter works without issue on my rMBP with Windows 7. Did you download and install the Windows Support software? Did you refer to the Windows help regarding networking? Did you try a different adapter? What happens when you try to use Ethernet networking?

  • After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

    I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another  computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Trying to update firmware on my canon printer MG5320 but in doesn't recognize the printer being plugged in via USB cable

    I am trying to update firmware on my canon printer MG5320 to be able to use the airprint feature but in doesn't recognize the printer being plugged in via USB cable. I have tried restarting the macbook, turning on and off the printer, repairing permissions, deleting and redownloading the update what else can I do? The prinyrt works fine otherwise...

    If there are no drivers for Yosemite you might be in trouble.. HP will tend not to support printers once they are EOL.
    Getting it running over wireless rather than USB might be worthwhile.
    Can’t connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
    Has the printer been working and now failed after update.. what update caused the failure if that is the problem??

  • When you load Windows via Boot Camp Assistant program and run Windows does not recognize the "usb" outlets cannot identify the device through the Dvd or flash

    When you load Windows via Boot Camp Assistant program and run Windows does not recognize the "usb" outlets cannot identify the device through the Dvd or flash

    Did you install BC drivers on the Windows side?

  • Installation of Windows 7 via USB External HDD (Boot Camp Assistant)

    How do I mount Windows 7 Ultimate disk image (.iso) onto my USB external HDD so that I can boot using that USB external HDD? I have tried reEFIt, but it doesn't work for me. It may be because I did something wrong. I would appreciate a comprehensive guide. Thanks.

    i suspect you haven't prepared the USB drive as a boot volume.
    You can absolutely do this. It is detailed on CNET in the following article: http://reviews.cnet.com/8301-31012_7-20020513-10355804.html

  • Accidental​ly uninstalle​d YouCam now computer doesn't recognize the camera

    Accidentally uninstalled YouCam and now the computer can't find the camera.  No driver can be installed because it doesn't recognize the camera.  Can't put YouCam back on either.  Tryed even puting an external camera on and and can't seem to get the DVD working

    Please identify your notebook/pc .
    Look at the base/rear/side of the notebook/pc at the barcoded sticker.
    Post items numbered 1 and 2 on the following example of an HP notebook's barcoded sticker. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  The p/n (product name)is the most important identifying information
    ###Do not post the serial number as it is personal information.###
    Post the installed operating system version ( and whether it is 32 or 64-bit ) and whether the CPU is an AMD or Intel product.
    Not posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.
    Is your notebook/PC still within its warranty period?
    Best regards, 
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

Maybe you are looking for

  • Variable in area

    Hi Friends, In the planning area , variables tab, if there is a variable defined for a characteristic, but it is not used in the planning level and the planning level shows 'selection in package' is not flagged, and there is no values set in the leve

  • Load data through control file

    Hi , I am the first time loading data , My table definition: <pre> SQL> desc t; Name Null? Type ID NUMBER NAME VARCHAR2(35) And my csv file data: id     name 1     5.0315 2     3.2645 3     1.4975 4     -0.2695 5     -2.0365 And my control file: load

  • Live tracing a white png logo in Illustrator CC - can't see the results because of white Artboard

    Hi, I am fairly new to Illustrator. I have a white png logo (with transparent background) that I need to Image Trace to create a vector version of it. However every time I import the png into Illustrator it opens it on a white artboard so I cannot se

  • Activate Plug in

    I have brought a new computer for work. when i play Youtube videos on IE its keep says " Activate Plug In"  but with Chrome and Firefox its working fine. i am using windows 8. any idea for the cause. Renji Mathew Cornerstone Gifts www.cornerstonegift

  • Pgp disc encryption

    I used to use pgp disk encryption until it didn't work anymore when Snow Leopard was released. I removed it, but now that I was trying to find out why Lion slowed down my MBP I discoverd pgp-files that might not belong to where they are. E.g.: HD/Lib