Windows 7 64bit error message during system backup

As part of a backup routine, I have a scheduled disk image backup to an external hard drive. This worked happily for some months - until now!
I now get an error message -
" The operation failed due to a device errror encountered with either the source or the destination. If the source or destination in on a disk, run CHKDSK/R on the source or destination volume. and then retry the operation.
Details: the request could not be performed because of an I/O device error.
Error code: 0x8078012D "
I have run CHKDSK but no errors reported.
Also I have tried two different external drives but get the same problem which makes me think the problem is with Windows Backup rather than the external drives.
Searching the web showed a solution or two but nothing worked - still got the problem.
Any bright ideas?
Thanks in advance
David

Thanks C3PO
I do suspect that the problem lies somehow with the program and I have queries outstanding with MS and on one of their forums. However it has to be said that the answers, so far, have not helped.
I've checked that the relevant MS Services (in msconfig.exe) are running and used CHKDSK on both source and destination disks without finding any evident problems. What I have also come across is a fair number of comments that the Win 7 Backup program is unreliable in any event - one user saying that system image backups only work about 4 in 10 times.
I agree that the problem is unlikely to involve Toshiba - nevertheless a user of the Toshiba Win7 forum may have experienced the same problem.
In the end, I think I will simply give up on Win 7 Backup and use Norton, although the system image backup was quick and neat whilst it worked.
Regards
David

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Hi Gurmo,
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https://social.technet.microsoft.com/Forums/en-US/0b3d0479-b9c0-4551-a623-1519ce7584af/error-when-installing-sql-server-2008-r2-rtm-on-windows-server-2008-r2-foundation?forum=winservergen
Thanks,
Lydia Zhang
If you have any feedback on our support, please click
here.
Lydia Zhang
TechNet Community Support

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