Windows 7-64bit success

I post this note to offer encouragement to those having problems that PRE7 CAN work well in Windows 7 64bit
I finally got to do some real work in PRE7 on Windows 7 64bit and have had a trouble free experience with seemingly improved performance.
System:
Purchase date - January 2008. No system hardware upgrades installed since.
Intel Processor - Quad-Core Q6600 2.40GHz
RAM - 4.00GB
Graphics - Nvidia 8800GT (Driver: 195.62 whql)
Disks - Twin SATA drives 500GB each
Windows:
Windows 7 Ultimate, 64bit, installed as a dual boot system with Vista Ultimate. All windows updates installed.
Project:
4:3 PAL
28 Type 2 DV-AVI's (imported from Analog VCR to Magix Movies on DVD, then exported as DV-AVI)
Length - 1' 35"
Effects/Transitions: Shadows/Highlight (key framed). Dip to Black between scenes. GPU Page Curl or Page Peel for changes within a scene.
Memory Box Theme (main menu and three scene sub-menus)
Share:
Burn to folder (8.5GB) (encoding time just over one hour)
Converted to 4.7GB disk image with DVD-Shrink (I like PRE to produce it's highest quality output)
Burnt with ImgBurn at 2.4x to Verbatim single layer disk
My machine is not, by any means, dedicated to video processing. I also found it much harder to close memory resident processes in W7 compared to Vista. Consequently there was a fair amount of background stuff running in addition to PRE7.
So I don't know what I'm doing right but, whatever it is, it's working. If I had to pick one of the many elements in the overall workflow that maximises success I would repeat what so many others recommend - convert all video to DV-AVI 2 first.
I hope this provides some encouragement to those having a tough time on W7-64 to persevere.
Good luck,
Neale
Insanity is hereditary, you get it from your children

After my earlier success I tried something a little more ambitious – 38 DV-AVI clips totalling 2’ 50”. This proved more problematical than my first W7-64 effort but nothing that couldn’t be easily fixed.
PROBLEM
FIX
I tried running PRE7 along with other major apps running. This caused a pretty quick crash to the desktop.
Closed my XP Mode virtual machine, anti-virus, anti-spyware, and online backup program
During rendering I got a low disk space warning – even with 85GB free.
Created an extra 100GB of free space and defragmented.
At one point loading my project forced PRE7 to minimise on load and could not be restored.
Created a new, empty, project. Then opened the actual project from the File menu.
Sound skipping- during monitor playback the sound occasionally skipped.
Exiting and resatarting PRE fixed this.
Occasionally it seemed as though PRE had stopped and was in a ‘not   responding’ state.
I checked in Task Manager that PRE was still processing and went for a cup of tea! All well when coming back – patience is a virtue here.
It seemed to me that there is a definite gap between PRE completing the burn to folder and giving the ‘burn completed’ notice.
A burn to folder crashed at 70% with a transcoding error.
Tricky this one. I THINK that PRE processing is not recognized by   Windows as active use. The W7-64 default power setting is to put the PC to   sleep after 30 minutes inactivity. After setting it to ‘never sleep’ my burns worked fine.
Overall nothing too dreadful. The burn to folder time of 50 minutes (for a 2’ 50” film) was also impressive - I am sure that W7-64 is giving me better PRE performance than Vista-32.
I actually burnt the project a few times as I kept spotting spelling mistakes in my titles! One time I forgot to change the target drive, and the project burnt to the same drive as the source files. The burn time increased from 50” to 1’ 20” – so it is definitely worthwhile having at least two physical disks.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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    at weblogic.management.mbeanservers.internal.SecurityInterceptor.getAttribute(SecurityInterceptor.java:299)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServer.getAttribute(WLSMBeanServer.java:279)
    at oracle.as.jmx.framework.generic.BaseMBeanServerInterceptor.getAttribute(BaseMBeanServerInterceptor.java:185)
    at oracle.bi.management.adminservices.opmn.OpmnProcessController._isOpmnRunningWithProcesses(OpmnProcessController.java:636)
    at oracle.bi.management.adminservices.opmn.OpmnProcessController.startThreadProcesses(OpmnProcessController.java:304)
    at oracle.bi.management.adminservices.opmn.OpmnProcessController.startAll(OpmnProcessController.java:220)
    at oracle.bi.management.adminservices.model.impl.ProcessManagerProxyImpl.startAll(ProcessManagerProxyImpl.java:144)
    at oracle.bi.management.adminservices.mbeans.impl.BIInstanceMBeanImpl.startSystemComponents(BIInstanceMBeanImpl.java:409)
    at oracle.bi.management.adminservices.mbeans.impl.BIInstanceMBeanImpl.localStart(BIInstanceMBeanImpl.java:307)
    at oracle.bi.management.adminservices.mbeans.impl.BIInstanceMBeanImpl.start(BIInstanceMBeanImpl.java:246)
    at oracle.bi.management.adminservices.mbeans.impl.BIInstanceMBeanImpl.start(BIInstanceMBeanImpl.java:284)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at oracle.as.jmx.framework.standardmbeans.spi.OracleStandardEmitterMBean.doInvoke(OracleStandardEmitterMBean.java:1012)
    at oracle.adf.mbean.share.AdfMBeanInterceptor.internalInvoke(AdfMBeanInterceptor.java:104)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.as.jmx.framework.generic.spi.security.AbstractMBeanSecurityInterceptor.internalInvoke(AbstractMBeanSecurityInterceptor.java:190)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.security.jps.ee.jmx.JpsJmxInterceptor$2.run(JpsJmxInterceptor.java:358)
    at java.security.AccessController.doPrivileged(Native Method)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
    at oracle.security.jps.ee.jmx.JpsJmxInterceptor.internalInvoke(JpsJmxInterceptor.java:374)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.as.jmx.framework.generic.spi.interceptors.ContextClassLoaderMBeanInterceptor.internalInvoke(ContextClassLoaderMBeanInterceptor.java:103)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.as.jmx.framework.generic.spi.interceptors.MBeanRestartInterceptor.internalInvoke(MBeanRestartInterceptor.java:116)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.as.jmx.framework.generic.spi.interceptors.LoggingMBeanInterceptor.internalInvoke(LoggingMBeanInterceptor.java:524)
    at oracle.as.jmx.framework.generic.spi.interceptors.AbstractMBeanInterceptor.doInvoke(AbstractMBeanInterceptor.java:252)
    at oracle.as.jmx.framework.standardmbeans.spi.OracleStandardEmitterMBean.invoke(OracleStandardEmitterMBean.java:924)
    at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836)
    at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:761)
    at weblogic.management.mbeanservers.domainruntime.internal.FederatedMBeanServerInterceptor.invoke(FederatedMBeanServerInterceptor.java:349)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449)
    at java.security.AccessController.doPrivileged(Native Method)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447)
    at weblogic.management.mbeanservers.internal.JMXContextInterceptor.invoke(JMXContextInterceptor.java:263)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449)
    at java.security.AccessController.doPrivileged(Native Method)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447)
    at weblogic.management.mbeanservers.internal.SecurityMBeanMgmtOpsInterceptor.invoke(SecurityMBeanMgmtOpsInterceptor.java:65)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449)
    at java.security.AccessController.doPrivileged(Native Method)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447)
    at weblogic.management.mbeanservers.internal.SecurityInterceptor.invoke(SecurityInterceptor.java:444)
    at weblogic.management.jmx.mbeanserver.WLSMBeanServer.invoke(WLSMBeanServer.java:323)
    at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder$11$1.run(JMXConnectorSubjectForwarder.java:663)
    at java.security.AccessController.doPrivileged(Native Method)
    at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder$11.run(JMXConnectorSubjectForwarder.java:661)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder.invoke(JMXConnectorSubjectForwarder.java:654)
    at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1427)
    at javax.management.remote.rmi.RMIConnectionImpl.access$200(RMIConnectionImpl.java:72)
    at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1265)
    at java.security.AccessController.doPrivileged(Native Method)
    at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1367)
    at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:788)
    at javax.management.remote.rmi.RMIConnectionImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
    at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
    at javax.management.remote.rmi.RMIConnectionImpl_1035_WLStub.invoke(Unknown Source)
    at weblogic.management.remote.common.RMIConnectionWrapper$16.run(ClientProviderBase.java:919)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
    at weblogic.security.Security.runAs(Security.java:61)
    at weblogic.management.remote.common.RMIConnectionWrapper.invoke(ClientProviderBase.java:917)
    at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(RMIConnector.java:993)
    at oracle.sysman.emai.model.bi.impl.JmxUtil.invokeMethod(JmxUtil.java:184)
    at oracle.sysman.emai.model.bi.impl.InstanceMBeanHelper.start(InstanceMBeanHelper.java:126)
    at oracle.sysman.emai.model.bi.impl.InstanceModelAdaptor.start(InstanceModelAdaptor.java:319)
    at oracle.sysman.emai.view.bi.SystemStartStopView.start(SystemStartStopView.java:46)
    at oracle.sysman.emai.view.bi.AvailabilityView.startAllComponents(AvailabilityView.java:255)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at oracle.sysman.emas.sdk.progress.WorkWrapper.run(WorkWrapper.java:96)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: java.net.ConnectException: Connection timed out: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:529)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:564)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:365)
    at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:71)
    at oracle.as.management.opmn.optic.OpmnSSL.getSecureSocket(OpmnSSL.java:48)
    ... 144 more
    =================================================================================
    Supplementary information regarding operation: ORACLE_INSTANCE:-:instance1;FAILED_CONTACTING_OPMN;Failed contacting OPMN, Please check if OPMN process is running. Cannot start or stop components of BI Instance.
    =================================================================================

    Hi,
    It look like port conflict issue.
    Root Cause
    The port, identified in the AdminServer-diagnostic log:
    OPMN.queryProcessStatus failed with the following exception
    [[ oracle.as.management.opmn.optic.OpticBadConnectException: Could not get secure socket for host slvgqa58.company.com and port 9501
    at oracle.as.management.opmn.optic.OpmnSSL.getSecureSocket(OpmnSSL.java:52)
    was fouled by a another process.
    Solution
    Clear the port, by using the netstat command (i.e. netstat -anp grep 9501) to identify the processes running on the specified port, and then kill those processes.Once the processes were terminated, all BI components, on both servers in the cluster, started successfully.
    Thanks
    Deva

  • Ipod 4g 32G not turning on, not charging (on multiple cords, both comp and wall, 4 20min), not being detected by Itunes or Windows 7 64bit OS, will not reset, tried taking it out of "DFU", NO DMG, Itunes up2date, All I'm getting is a blank black scrn

    Ipod Touch 4th generation 32G not turning on, not charging.
    I have used multiple cords on both computer USB and wall USB converters. I let it sit there for over 20 min with each attempt.
    It is not being detected by Itunes or my Windows 7 64bit OS. I have tried all 4 of my USB ports (both USB 2.0 and 3.0), with 3 different chargers.
    Holding home and power button will not reset.
    Tried taking it out of "DFU" mode but Itunes won't detect it, I didn't think that would work anyway.
    NO DAMAGE, I have been very careful with it, aside from a few minor scratches. (that you can't even see unless the light reflects them)
    My Itunes is up to date, as is my OS.
    All I'm getting is a blank black screen. It has been working fine on this computer before. I have no idea what could have happened. I'm at my wits end here.

    See if you missed anything here:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Windows 7 64bits Installing Internet Explorer 11 ERROR Neutral package installation failed

    Hi,
    The laptop is running Windows 7 64bits with Internet Explorer 10 and the Windows automatic updates is turned on. The problem happens when the Windows keeps installing the Internet Explorer 11 every time between shutdown process. So I decided to download
    IE11 offline installation and try to install from it but the problem doesn't solve, the installation still does not complete. I have tried to delete all files in the Windows temp folder and IE temp folder already but the problem still exist.
    Below is the details from IE11_main.log file
    00:00.000:
    ====================================================================
    00:00.000: Started: 2014/05/26 (Y/M/D) 11:00:44.473 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: "C:\Users\TBG\Desktop\IE11-Windows6.1-x64-en-us.exe"
    00:00.016: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
    00:00.016: INFO:    Previous version of Internet Explorer: 10.0.9200.16866
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
    00:00.016: INFO:    ...and 11.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
    00:00.016: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.016: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.016: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.016: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.016: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
    00:00.702: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.702: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18CE4.tmp\Spelling_en.msu.
    00:00.702: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.702: INFO:    Extracted Hyphenation dictionary for en to
    C:\Windows\TEMP\IE18CE4.tmp\Hyphenation_en.msu.
    00:00.718: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
    00:01.607: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:02.714: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded
    and extracted for use.
    00:02.730: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE18CE4.tmp\IE11-
    SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18CE4.tmp\IE11-support\HardwareBlockingList.xml"
    00:02.870: INFO:    Graphics Device Information: Intel(R) HD Graphics Family
    00:02.870: INFO:    Hardware support check succeeded. Installation will continue.
    00:02.870: INFO:    Windows 7 operating system detected.
    00:02.886: INFO:    Service pack major: 1
    00:02.886: INFO:    Service pack minor: 0
    00:02.886: INFO:    Service pack name:  Service Pack 1
    00:02.886: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >=
    6.2.9200.16570 (True)
    00:02.886: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll:
    6.2.9200.16492 >= 6.2.9200.16426 (True)
    00:02.886: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18409 >=
    6.1.7601.17727 (True)
    00:02.902: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll:
    6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:02.902: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >=
    6.1.7601.17888 (True)
    00:02.902: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:02.902: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >=
    6.1.7601.18010 (True)
    00:02.902: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >=
    6.1.7601.18254 (True)
    00:02.917: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >=
    6.1.7601.18247 (True)
    00:07.597: INFO:    Waiting for 0 prerequisite downloads.
    01:37.423: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using
    the downloaded package.
    01:37.423: INFO:    Waiting for 0 language pack downloads.
    01:37.423: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
    01:37.438: INFO:    No reboot logic message NrApiStart(0), lParam=0x03771068 returned 0x00000000.
    01:38.000: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    01:38.000: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    01:38.000: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE18CE4.tmp\IE11-
    neutral.Downloaded.cab
    01:38.000: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package
    /packagepath:C:\Windows\TEMP\IE18CE4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
    02:20.619: INFO:    Process exit code 0x80004005 (-2147467259) [Unspecified error ]
    02:20.713: ERROR:   Neutral package installation failed (exit code = 0x80004005 (2147500037)).
    02:20.729: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    02:20.744: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    02:20.775: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    02:20.869: INFO:    Waiting for Active Setup to complete.
    02:20.963: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    02:32.694: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    02:32.741: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    02:32.756: INFO:    SQM Upload returned 403
    02:36.453: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE18CE4.tmp
    02:36.531: INFO:    Unable to remove directory C:\Windows\TEMP\IE18CE4.tmp, marking for deletion on reboot.
    02:36.531: INFO:    Released Internet Explorer Installer Mutex
    Taweesak Archawamaitreekool

    DISM.log would make this clearer.  And using ProcMon I suspect would really make it snap out at you.   <eg>
    C.f. (credit for a recent discovery)
    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9 
    Unfortunately, since then others have quickly stuck a pin in this balloon, finding that it is just one more bump in the road, but at least working around this coding error should change your symptom.
    Good luck
    Robert Aldwinckle
    Thank you very much.
    I have tried to create a symbolic link as suggested on a forum but the problem still cannot be solved. The error message from IE11_main.log file is exactly the same as before.
    For DISM.Log, here are the details from the started time of the installtion process
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE:
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:53:55, Info                  DISM   DISM.EXE: Executing command line: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab
    /quiet /norestart
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:55, Info                  DISM   DISM Provider Store: PID=9144 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Manager: PID=9144 Successfully loaded the ImageSession at "C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583"
    - CDISMManager::LoadImageSession
    2014-05-29 16:53:58, Info                  DISM   DISM Image Session: PID=8324 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM OS Provider: PID=8324 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM OS Provider: PID=8324 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Warning               DISM   DISM Provider Store: PID=8324 Failed to Load the provider: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll.
    - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Manager: PID=9144 Image session successfully loaded from the temporary location: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583
    - CDISMManager::CreateImageSession
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:58, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
    located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
    2014-05-29 16:53:59, Info                  DISM   DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
    at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
    2014-05-29 16:53:59, Info                  DISM   DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
    - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
    with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
    CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Registering information from the help collection from provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
    provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    Taweesak Archawamaitreekool

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
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