Windows 7 64bit USB 3.0 driver for HP ENVY Phoenix 810-200nc

Hello,
I bought HP ENVY Phoenix 810-200nc with windows 8.1preinstaled. I wiped up win 8 and install windows 7 proffesional 64 bit, but USB 3 dont working (mouse, keyboard its ok, but external disk no), USB 2 it's absolutely ok. THX.

Can you post the PCI\VEN character string for the USB device that lacks a driver?
The following image is an example. Right click any device without a driver and select properties to invoke the properties window. See the cues I pointed out in the Properties window to get to the PCI\VEN character string.
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I have a My Book 3.0 (1TB, USB 3.0)... The older My Book not the newer one... "My Book Essential" or something like that.
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Anyone have any idea what's amiss? I suspect something with the BIOS. HP chat support has been no help (they go through the same checks I've already done myself) and they got really spooky on another chat when I asked about adding a SSD as the boot drive (I knew it was an issue from here and other forums).... Handed me off to second tier support, and all they would tell me is that they couldn't tell me anything... Basically, no support for any config except for how it was shipped because it's a "custom build" (yes, buyer's regret big time).
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HP Envy 810qe - Win 7 (810-135qe)
Product number: F9A63AV#ABA
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4th Generation Intel(R) Core(TM) i7-4770K processor quad-core [3.5GHz, 8MB Shared Cache]
4GB Nvidia GeForce GT640 [DVI,DP,HDMI & VGA via adapter]
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2TB 7200 RPM SATA Hard Drive
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Microsoft Office Trial
Security software trial
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No TV Tuner Card
Integrated Sound, Envy Audio; Beats Audio
HP USB keyboard and optical mouse
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HP Home & Home Office Store in-box envelope
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Anglogator, welcome to the forum.
I have the exact computer (See my signature below.). I have installed a Samsung EVO 840 500 GB SSD. It works absolutely great. Samsung SSD's seem to be the only brand that boots without changing any settings in the UEFI Firmware. If you decide to buy one, I will be glad to walk you through the installation process.
I also have a "WD My Book Essentials" 2 GB external hard drive. It works perfectly without making any changes to the BIOS.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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HP Photosmart 7520 AIO
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Hi,
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Microsoft MVP - Windows Experience

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Hi,
Please use the following post:
http://h30434.www3.hp.com/t5/forums/replypage/board-id/General/message-id/76373
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Hi,
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Dearplease I want a driver for selphy canon cp 810 my os win 8.1 64 bitthank you

dear
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Hello bigbobber,
If you have issue in using Windows 8.1 Pro in the software parallels in MAC?
About this issue, it is recommended to contact the related parallels support.
About the license issue, please read the following article about Buyer’s Guide and Microsoft software license agreement windows 8.1.
http://www.microsoft.com/licensing/about-licensing/windows8-1.aspx
It is recommended to contact the phone support if you have license issue.
Best regards,
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Hi,
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers.
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Windows 7 64bit USB 3.0 driver for HP ENVY Phoenix 810-200nc

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