Windows 7, Adobe Acrobat and the HP DesignJet 5000 PS

We have users that connect to a networked DesignJet 5000 PS to print out design documents. One of our users was recently upgraded to Windows 7 and is now unable to print from Adobe Acrobat.
When the user attempts to print, the print dialog box appears. However, when she selects the printer from the dropdown box, Adobe hangs and then crashes. No error messages are displayed aside from the standard "This program has encountered a problem and must close."
Other programs can print to the printer. This issue only happens in Adobe, and only on the computer running Windows 7. I was unable to locate a Windows 7 driver, likely because the printer appears to be discontinued.
I have tried in both Adobe Acrobat 8 as well as 10, and both produce the same issue. Since the issue only occurs in Adobe, I cannot find fault with the printer itself. Please provide any assistance you can.
Thanks

This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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