Windows 7 and 64 bit system is not compatible according to error message with LtRM 5

I purchased LRm 5 and I can not downiload it. I get a error message reporting that the Ltrm version is not compatible and do I have a 32 bit or 64 bit system. Supposedly the LTrom version is not compatible and the message told me to go back to Adobe. I have a 64 bit system, HELP!

for 64 bit i guess its not avaiable for 2010 excel
but you can download 9 version or 11.1.1.3 with patch below is link.. its just a client ~~~
https://support.oracle.com/CSP/ui/flash.html#tab=PatchHomePage(page=PatchHomePage&id=gj46o799()),(page=PatchSearchResultsHome&id=gj46pr1y(search=%3CSearch%3E%0A%20%20%3CFilter%20name=%22patch_number%22%20op=%22IS%22%20value=%2210383144%22%20type=%22patch_number%22/%3E%0A%20%20%3CFilter%20name=%22platform%22%20op=%22IS%22%20value=%22%22%20type=%22platform%22/%3E%0A%3C/Search%3E&incFamilyProds=false&flag=search))
~~~More info from oracle support ~~~~
Support for Microsoft Office 2010 has been added to the following releases:
Smart View:
Essbase v9.3.3 for Client Third Party Software.
Smart View v11.1.1.3.02. This release is available as Patch 9889521. It offers support for 32-bit Office 2010 for Smart View only.
Smart View v11.1.2.1. Download the EPM System Release 11.1.2 Smart View for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
Excel Add-in:
Essbase v9.3.3 for Client Third Party Software.
The Support Matrix and documentation for 9.3.3 can be found at: http://download.oracle.com/docs/cd/E10530_01/doc/nav/portal_1.htm
Oracle Hyperion Essbase Client 11.1.1.3.500.. This release is available as Patch 10383144.
Essbase v11.1.2.1. Download the EPM System Release 11.1.2 Excel Add-In for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
Note: 64-bit Office is not currently supported as of December 2011. However, it is planned to be supported with SmartView only in the next release which is due early 2012. The classic Excel add-in will not support 64 bit Office regardless of version

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hii
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Best Regards
Jan Isacsson
using System.Collections.ObjectModel;
using Microsoft.MasterDataServices.Deployment;
using Microsoft.MasterDataServices.Services.DataContracts;
namespace MdsDeploy
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Hi Jan,
For the error "The product version and database version are not compatible", as Emma said, the version number of the Service does not match the database schema version.
In your scenario, which version of database are you using? Please note that MDS update required after SQL 2012 SP1 installation, please refer to the links below to see the details.
http://byobi.com/blog/2012/11/mds-update-required-after-sql-2012-sp1-installation/
http://msdn.microsoft.com/en-IN/library/gg488708.aspx
Regards,
Charlie Liao
TechNet Community Support

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