Windows 7 and Desktop software not auto-syncing

I have a BB Bold 9700, Windows 7 Ultimate, and latest desktop software from BB site. The issue is that the sync doesn't start when device connected. I have to manually initiate the sync and it works fine. When I was using Windows XP and I connected my device, the hardware was detected and the sync process started automatically...as it should. I have ensured that the "synchronize the selected items when your device is connected to the BlackBerry Desktop Manager" is selected. I even disabled that, shut it down, restarted it and reenabled it to see if that would work and it didn't. As I said, the phone syncs fine when initiated manually, but it won't start on its own.
Any help would be appreciated.

Hi and welcome to the forums!
Try this troubleshooting article for USB desktop connections.
Thanks,
Bifocals
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125&sliceId=1&docTy...
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi
Refer this link
Need to Configure MI Server 7.0
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regards
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I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
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Dear Fellows,
Downloaded and installed Blackberry Desktop Software without any error, but when you click to start the program it says "Blackberry Desktop Software has stopped working" following are the lines shows in detailed information:
"Description:
Stopped working
Problem signature:
Problem Event Name:   CLR20r3
Problem Signature 01:   rim.desktop.exe
Problem Signature 02:   6.0.1.18
Problem Signature 03:   4cfdab9c
Problem Signature 04:   Microsoft.Practices.Composite
Problem Signature 05:   2.0.1.0
Problem Signature 06:   4cfdaa3a
Problem Signature 07:   12b
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Locale ID:   1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
and here is the error window image
Any help will be highly appreciated.
Thank,
Patni

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Windows 7 and Desktop software not auto-synci​ng

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