Windows 7 and my laser printer

Hello
I am using Windows 7 Home Premium 64 bit, and I have a problem with one my printers, the printer I have an issue with is a Laserjet 1020 and it will not print from any source on the PC, (Internet, word, Adobe PDF filesetc) the printer is installed and was working fine until some windows uipdates came along and were installed, when I print a test page it work from the HP utilities. The printer is showing on my list of printer and the driver is installed, when I try to print using word and excel,it says unable to connect, adobe reader says no printer installed, and while on the web it says unknown error occured (I use both explorer and firefox), my second printer is a Deskjet 2050 and that alllows printing from all sources and there has been no issues.
Hope you are able to Help
Paul (UK)

Hi Paul,
Thanks for your query. Several of us discussed this issue, and we all agreed that, if it were our printer, our first approach would be to uninstall the existing 1020 LaserJet driver and re-install the latest driver version offered on HP.com. An updated driver for the 1020 became available in late 2010. Perhaps it was in response to this latest Win7 update. Hopefully, the link below will get you to the page I found on HP.com that offers this print driver. If not, go to HP.com, click "Support & Drivers", select "Download drivers and software, enter your printer model, and proceed to the drivers download page for the 1020. Hopefully, this link will get you there: 1020 driver download
I am an HP Employee

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